FYI: Swaps Have Reopened + Take Our Swap Survey!

Hi Lacey, thank you very much for answering my question(s). That’s good to know. (Although on my other point, I hope Marne comes back!)

Responding to Mimosa re: privacy policy, which is a great question! Nothing has changed about how MSA handles personal data. We do not sell user data. Here’s a link to our policy: https://www.mysubscriptionaddiction.com/privacy-policy We have no plans to make any changes. If anything regarding user data does ever does change, we’ll provide a policy specific to that program before you opt-in. We are really protective of our community and keep our privacy policy up-to-date.

Hi Lacey,
Thank you for the clarification. I love all the MSA reviewers and will miss Marne’s fantastic reviews so much. Can you please just let us know if the new owners are intending to, or have, changed the way our personal information or even aggregated data will be used? One of MSA’s assets is the subscriber database, which would have a lot of value for marketing purposes (I.e. if data was sold to, or provided to other companies). Is there any change with how our information / information about us will be used, please?

So sad. Marne is such a breath of fresh air. My favorite by a long shot. Her quirkiness and honesty will be missed.

Thanks for the feedback, Chloe. We did handle Macy’s a little differently, since you can’t actually sign up for that box at all right now and we linked to the latest information about their pause. We will be looking to standardize how we handle this in the future.

Hi Lacy,
Thanks for the response. In that case, have you addressed similar concerns about Macy’s? I paid for a Jo Malone box in March based on information from your blog. It is almost July and I haven’t received anything. Have you also reached out to Macy’s? Will you also be removing Macy’s from your “26 Best Beauty Subscription Boxes – 2020 Readers’ Choice Awards“ ?

Thanks Chloe and Sara, I’ve shared your feedback with the team, and I totally understand your concern. After talking directly to the brand, we felt this was the right move in this specific case. We never want anyone to have a bad subscription box experience because of us, and many people who are new to subscription boxes learn about new brands from our lists. Removing them is not a permanent change, we plan to be in touch with them regularly to reassess.

Lacey, thank you for coming here to address issues with us. I am concerned about removing boxes from voted on lists based upon the complaints of a group of people. My understanding is a lot of people voted to make these favorites. Doesn’t seem equitable to those voters. Why not just put a warning on the boxes? This sort of selective response is what was the beginning of the end for the Forum

Please don’t change the results from past “Best Of” lists that were fairly voted by everyone because a few people are not happy. I voted and I still think my vote should count. MSA will not have any content left if you delete or stop posting about each box that upsets people.

It’s true, Marne stepped back for now, but we hope she comes back to write about a few of her favorite boxes in the future. You’ll notice most of her reviews have shifted to Megan going forward. As for Oui Please, we did remove them from most lists (thanks to community feedback!) but it appears we missed a few. Thanks for pointing this out, we corrected those lists this morning.

I’ve replied several times but my comments haven’t posted. I have seen the post Marion.

I did see the post from Liz, but ampush is listed as owning MSA. If you check their linked in. Since there’s been no post or anything I was curious if we’d ever get clarification.

My suggestion of old stuff falling off was aimed at expired items old cosmetics and food. What Robin said about people wanting older stuff is true. I think it would be nice to have a way to purge expired items. 🙂

I want to have the option of picking old cosmetics (it would depend on the product and how desperate I am for it!), but maybe there should be a required line to put the date of when you’re posting it? Or which box it came from? The only problem with this is that for reswapped items, you don’t really know how long the person you got it from had it.

People do pick the old stuff off the swap lists so having more items gives people more choices.

Thanks Teresa, this is helpful to understand some history that I’ve missed. 🙂 The note about a time limit on cosmetics listings is also really helpful. I’ll be digging into the survey responses this week, so be sure to fill that out if you haven’t yet!

Ah wrong comment to reply to! 😂

Keep an eye on your email inbox tomorrow! 🙂

Another vote for the return of the forum, although admittedly, not having it saves me a lot of time 🙂 It just ended so poorly and there wasn’t an opportunity to say goodbye to people with whom I had spent hours in conversation.

Third.

Thanks!!!