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Oui Please Volume 5.2 Box Full Spoilers + Coupon!

MSA
ByMSAApr 21, 2020 | 1151 comments

 

Oui Please
2.5 overall rating
164 Ratings | 67 Reviews

We have the full spoilers for the Volume 5.2 Oui Please box!

Use coupon code AVRIL25 to save 25% off your Oui Please subscription!

FYI – Oui Please shipping is delayed:

  •  VOL. 5.1 Renew & Relax edition boxes are to begin shipping in small batches the week of April 20th.
  • VOL. 5.2 Spring Renaissance edition boxes are shipping as scheduled (end of May through June).

Volume 5.2 will include:

 

  • 100% NATURAL WAX SCENTED CANDLE 100G – $12
  • CHRISTOPHE ROBIN – PERFECT HAIR DUO $23
  • BLANCRÈME HONEY FACE MASK 40ML – $15
  • ATELIER SAINT EUSTACHE PARIS – $25
  • GLASS FRENCH PRESS  – $70 VALUE
  • HEDENE PARIS – $20 VALUE
  • CAMILLE DE SOOS LOTUS ADJUSTABLE RING – $70 VALUE
  • NAILMATIC – $12 VALUE

Customization is now open.

What do you think of the spoilers?  Check out our Oui Please reviews to see what’s been in past boxes!

FYI – MSA readers have reported issues with customer care. Please read comments on spoiler + review posts before subscribing.

MSA
MSA
At My Subscription Addiction, we believe in better living through subscriptions. We help readers discover new and exciting products and services that will help deliver the best version of their lives.

MSA
MSA
At My Subscription Addiction, we believe in better living through subscriptions. We help readers discover new and exciting products and services that will help deliver the best version of their lives.
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1151 comments

Heather

For anyone still following this…
I just received my 5.5 box (I still haven’t received 5.4)
Since the oui shop has everything listed that’s supposed to be in the box other than the Bbooster27 face serum, I asked them to sent the box with with a comparable replacement for the serum. I emailed them on 9/17, and received it today! They also sent replacements for the Elikya Beauty products.
Here’s the rundown with Oui Please retail value…
Spoiled Products Received:
Les Nereides lady bug bracelet ($65)
Rive Droite velvet pouch-in my selected color ($47)
Cousu De Fil Blanch soap ($15)
Michel Et Augustin Cookies ($6)
Melusine Paris Quartz Gua Sha ($30)
Replacement Products Received:
Elikya Beauty Illuminatur drops ($20) replaced with Atelier Catherine Masson macaroon soap ($20)
Elikya Beauty micellar water ($18) replaced with Blancreme blueberry body wash ($15)
Bbooster 27 face serum ($140) replaced with bangle up bracelet-solid gold tone spoiler from 5.6 ($60) and Le Rogue Francais lipstick in Pink Amarandy ($65) and Blancreme body cream-linen and green tea ($15).
There were two additional items in the box the butter knife from 5.3 ($10) and the palm broach from 5.4 ($35) although these were extra in this box, they had shorted me a $10 item in 5.1 and a $39 item in 5.3, so I’m calling it even(so far).

I’m mostly fine with the substitutions. The lipstick is a horrible baby pink color, but at least it’s not dried out like the last one they sent. Mixed with other colors, It will make for a nice highlight. The macaroon soap and butter knife are duplicate items from previous boxes I received, but they’ll get used. The body wash smells amazing, really amazing, like you kind of want to eat it amazing. The bangle up bracelet is cute but tiny, I wouldn’t mind getting another one in 5.6 when(if) it ships.

I’m still hoping to get my last two boxes at some point. I wish they could get their act together, because I do like the box, but it’s not worth the stress.

Mary L.

*Chef’s Kiss* to whoever left the picture of a dumpster fire with their review.

Jennifer

Does anyone know if Ouiplease just stops sending boxes and how to reach out to them where they will respond? I had two subscriptions that started in 2019 and I never received all of my boxes. I did receive the partial boxes, but they were repeat items x 2 subscriptions, and mostly small items like soap and bobbi pins. I have tried emailing them and they just ghosted me. I dropped my credit card dispute because they promised to send the remaining items and sent me the swimsuit from last summer’s box. But, I still have two boxes left on each subscription and I never received the big item (i.e. French Press, serum, etc.) for several of the boxes. Did anyone have any luck in resolving this or do I just lose those items and boxes? I am very glad that I received some nice items and boxes when I first subscribed but then I was essentially cut-off and I don’t understand why. I mean no tracking numbers, no communication, and definitely no boxes. Thanks for any insight.

Stephanie

You, like hundreds others have simply been ghosted and there’s no boxes being sent. My advice is to send them one last email saying you’re going to file a lawsuit against them if you don’t receive your refund in 2 days. You can file with the hundreds of others or you can choose to go to small claims court. If you have a large social media you can find them there and post on IG and you’ll find them. I would immediately file with the Texas Attorney General and BBB. If MSA would allow I can also give you the IG handles of about others who got screwed like you (if you go the lawsuit route). FWIW, they ghosted me too and it took a few months to get my money thanks to the Texas Attorney General.

Carey

I’m following, just curious if they are still in business or not. I used to love them, but after the first year or so they went downhill- FAST…..

I cancelled with them owing me approximatley $300 in product that just never materialized even after promising that they would send me what I was owed. 🙁

Subs are a dying breed it seems…..Beautque just cancelled their subscription if anyone missed it.

Mary L.

I was just looking at the Oui Please page here on MSA, and a whole bunch of older 5-star reviews show up first in the reviews section. Not sure why that is, but I hope it doesn’t lead any potential subscribers astray.

Milena

Looks like the default sorting is “reviews high-low”..crazy..should definitely be by most recent!

M

I recently subscribed before googling (I know! Rookie mistake!). Is there any hope that box 5.6 will actually ship in July?

marie

Made the same mistake as you ! Saw their advertisment about being featured in Vogue and believed them. Ipurshased the 5.5 box in February and it still hasn’t shipped .They have the same excuse about the Covid which is a lie.

M

Update: I filed the PayPal dispute. OP responded that the box would start shipping next week and offered to send a box of past items now. I declined and asked for a refund. The box has been changed from “July 2021” to “August 2021” on their website.

M

The box shipping date now says Sept.

Heather

Zero percent chance of 5.6 shipping in July (or August)… unless if you mean July of 2022, then there’s a small chance. I haven’t received 5.4 (although I think some people have) and no one has received 5.5 yet.

Stephanie

Hi M, just a heads up. The could just create a shipping label for you and not ship the box out. This is one of their ways to keep subscribers on hold. The shipping labels get printed and the box is sent 8 months later or not at all. Please check Better Business Bureau.

M

Thanks for answering. I’ll give them until Aug. 1 (since customer service had told me they would be shipping at the end July) and then file a PayPal dispute. I’ll post an update on what happens.

zo

Received my box today. It had a little bit of everything. I’m happy with what I received.
5.2
CAMILLE DE SOOS LOTUS ADJUSTABLE RING – $70 VALUE
NAILMATIC – $12 VALUE
ATELIER SAINT EUSTACHE PARIS SOCKS – $25

5.3
Bachca Paris Bobby Pins

5.4
Le Rouge Français Lipstick
Catherine Masson Macaron Soap

5.5
Les Néréides Charm Bracelet $65 Retail Value
Melusine Paris Quartz Gua Sha $30 Retail Value
Michel Et Augustn 15 Square Cookie Pack $6 Retail Value

Susan

I’m happy to see that there are items from 5.5 in your box. That is the box that I am waiting on so at least a few of them appear to be in stock. What is the charm bracelet like?

zo

I am sill waiting on 5.2-the Spring 2020 box. I’ve been emailing them and emailing them. I was finally told back in December I would not be receiving the 5.2 but it would be 5.4. At that point I didn’t really care even though I didn’t like 5.4 and wanted all the items from 5.2. It was to be the last box in my yearly sub. Lo and behold a box is on it’s way to me. Have no idea what will be in it but I’m glad to be done with it all.
I will add that in the 5.1 box that was very delayed they put a lovely french sweater in my box that was my size. It was very cute.
I’m sad this box went the way it did as it really had so many unique items not found in other sub boxes.

Heather

I finally received my 5.2 the end of June.
Rather than the Candle I got a dried up brown lipstick.
Rather than the Christophe Robin I got the soaps that are supposed to be in 5.4 (Has anyone received 5.4 yet?)
I place of the French press, I received a bangle up bracelet (which I chose)
Rather than the Hedene Paris product, I received the same Blancreme body milk as was in 5.3.

The rest of the items I got were supposed to be in the box.
The Blancreme honey face mask I’d received instead of the after sun gel in 5.3, but I like it and was fine getting another.
The other items were socks(I’d bought some just like these on Ebay for $1.50 a couple years ago), nail polish, and the shell ring, which was nicer than I had expected.
I was shorted an item in both 5.1 and 5.3 without replacements.

Neither 5.4 nor 5.5 sound super exciting, but I’m at the point where I feel happy to receive anything. I have three boxes to go in my subscription.

Sheila M

So has anyone gotten 5.5 yet? They have spoiled all or most of 5.6 already, but I certainly haven’t gotten 5.5 myself (or seen any emails/comments from them about shipping in the daily ‘buy buy buy’ emails). I guess that’s the next phase after sending partial boxes and repeat items as replacement filler. Just don’t send anything and keep signing up new subscribers who will never get their orders! Really, why have they not been prosecuted yet????

Susan

On June 22, they told me that my own box hadn’t shipped, but “The good news is that all products have arrived and shipping began this week!! They hope to finish shipping all boxes within the next two weeks!”

After two weeks passed, I emailed them again. This is the response I got on July 13: “I am so very sorry about the shipping delay and want to assure we are doing everything in our power to begin shipping boxes as soon as possible. We are just as eager to ship them, as all customers are to receive them. I checked with my team this morning and they are prepping and are to begin curating Vol 5.5 edition boxes this week. As soon as a shipping label is created for your box, you will receive a separate email with tracking for your package.”

Pam

“We’re shipping this week or we’re shipping next week” is a line every single subscriber has heard dozens upon dozens of times. Spoiler, it never shipped. In fact, that line was used every single week for the Jan/Fen 2020 box. For 7 months they said the box was shipping each week. Please don’t be fooled into thinking it’s coming. If we all got a dollar for every OP lie, we’d all be millionaires.

Jennifer

No one has received 5.5. This has been their game since 2020 as most subscribers received 1 box for the entire year unless they agreed to a partial/repeat box. I don’t know why no one has filed a lawsuit against them. Did you see their new game is adding products to their online shop which they don’t have/never send. I think there’s comments below to this.

Susan

Just an update from me that the 5.5 box still has not arrived. I emailed them in May and was told it would ship late that month, and here we are in almost mid-June. This is my very last box and I know everyone says “just get your money back” but I’d really like the items that they are showing for this box.

Pamela

So I see OP has all the spoilers for 5.6 yet never sent out the 5.5 boxes. This is really crazy as it’s been almost a year and a half this scam has been going on. This is so wrong!

Now this year she’s been adding products to their online shop yet they don’t have these items. They say it’s still coming from France and to wait a couple weeks and then after 3 months when you don’t have your product and want your money back they say okay and never answer your emails again and don’t send anything. I’m surprised someone hasn’t done a group lawsuit.

Susan

I got shipping information (and movement!) for box 5.5, which is the last box in my subscription. I’ll post when it arrives to report if all the items are there. I’m also waiting on a Bangle Up bracelet as a substitute for the serum and matches in box 5.4 that never arrived.

Stephanie

Hi Susan, did they ever send you anything?

Susan

I did get a box, but the box I received was not 5.5. It was a bunch of stuff from previous boxes, nearly all of which I had received before (bathing suit, spreader, chocolate bar, parrot earrings, mango body milk, etc.). I emailed them and actually sent it back to them and am now waiting on 5.5. They did send me the Bangle Up bracelet separately and it is very nice.

Frankie

I’ve just had the most maddening exchange with OuiPlease. This is a warning to everyone not to place orders from the shop. For context, I am no longer a subscriber and would never in a million years purchase a box again. After the exchange I’m describing below I will never buy from the shop again either.
So, against my better judgment I purchased a Bangle Up bracelet from their shop three weeks ago, when the new bangles got listed. Surprise surprise, the item was not in stock. I emailed them a week after placing the order to see what was up. I was told the bracelets were shipping that weekend. Today I reached out to see if there was an update. Answer: “… unfortunately, there is no new update regarding the bangles. As soon as I hear something I will let you know. Merci!”, which didn’t clarify if the bracelets had even been shipped from France. I asked if they had. Answer: “As of this morning, no, they haven’t been shipped to us. Merci!”. I wrote one last time mentioning that I was told on 3/26 they were shipping that weekend and asked when they expected them to ship. Answer, which has me fuming: “I understand that you’re anxious to receive the bangles! However, I cannot give you the answer you are expecting because I don’t know the date you are requesting. When I have a date to provide you with, I will let you know. Until then, please understand that asking multiple times does not make items arrive quicker. I will respond to your message when the items arrive so that we may progressively move forward. Thank you!”
Uh? “Asking multiple times does not make items arrive quicker”? [the person means “more quickly” btw]. Like you’re doing me a favor in replying to a legitimate question about an item I paid for and is nowhere to be seen? What preposterous assumption that customer service can shush me as a nuisance, when they are not upholding their end of the deal — and lying, as per their usual MO. I have been gracious and patient over the years knowing that (some of) the items eventually show up, and have supported their business occasionally after my subscription ended since I like Bangle Up bracelets. But man, this condescending message is just ridiculous.

Tracy Henderson

Oh, how I wish I had never ordered from this sham of a company. I paid for a single box last October- they told me it would ship in December and even sent out a fake tracking number that was never activated. I think they did this so I didn’t do a chargeback, and by the time I asked them for a refund, and of course never received it, it was too late for me to do a chargeback. This company is made up of outright thieves. I really wish someone would start a class action lawsuit against them. They’re still advertising their subscription boxes, but not shipping them. I’ve reported them to the BBB and the Federal Trade Commission as well.

Frankie

If you email them and ask that they send you a box for the amount you paid with things they have in stock right now, they will very likely do that. Other people on this list had that experience. I hope this works for you.

Has anyone received the current box?

As for the BangleUp bracelet I bought from the shop only to discover a few weeks later that it had never arrived from France, I ended up asking OP to cancel my order, and the following day I filed for a chargeback — the order was still listed as “processing” on their website despite a message that I would receive a refund. OP accepted the dispute on the same day and I got a refund. This company is in such a sorry state of affairs. I would have been happy to support them by ordering from the shop occasionally, but the situation is just too frustrating. I hope whoever is still waiting can be made whole.

Sjski

I’m so sorry to hear this – keep fighting with your credit card company and maybe you can get a chargeback. For the record – I called several attorneys in TX to initiate a class action suit, but none of them ever returned my calls or answered my emails. Frustrating as this company and Jessica are getting away with fraud. Maybe someone residing in TX would have a better chance.

Stephanie

They’re reaching new levels of scamming subscribers. Looks like with your reply, they’re adding products to their shop that they clearly don’t have and grabbing the money. Not sure what they’re doing with it at this point but it’s safe to say they’re just digging a deeper hole.

Lily

Thank you Frankie for the warning. My shop orders always came right away, which made the box situation even more laughable. I’m amazed that they are still playing games and haven’t folded at this venture. How sad to run a company in this manner and have to say by day spew out lies and deleting mostly patient and honest inquiries. I’d be irked too if I got those answers topped off with that patronizing reply. I hope you are able to resolve, good luck! That treatment was clearly arrogant.

Laura

That’s terrible! Thank you for the warning.

DonnaG

Hi all,
I’ve been really bad about keeping up with the lack of boxes…too much life transitions this last past year. I finally sent them an email 3/6/21 – readdressing an email of missing items from 5.1 dated July 2020:

‘Please —

This was the last email I sent to you to resolve the issue of a missing item.
I’ve been patient don’t you think?
But I have not received any additional boxes since this email:
I have not received box 5.2, 5.3, 5.4, 5.6 which were supposed to be included in my annual subscription.
I would check my account every so often and it will say ‘Processing’ but later it says ‘Completed’ and
I have not received anything!

Please investigate and send items!
Thank you.’

And (drumroll…) this was their response today 3/9/21:

‘Thank you for reaching out to OuiPlease. I apologize about the delay in response – there has been an influx of inquiries and it is taking me longer to respond to each.

I see your missing items were never notated, which is why they were never sent. I am so sorry about this – it was definitely a big mistake on our end. I have added the serum and Terre de Mars to our “missing items” list and will have these sent ASAP.

We are deeply sorry about the extended delay and understand that it’s frustrating. I reached out to my fulfillment team and unfortunately, at this moment, we are missing most of the items for Vol 5.2 and are unable to ship this edition to you. Our team has placed orders for all the items included and all remaining Vol 5.2 edition boxes will be shipped as soon as the items deliver – we anticipate on completing shipment for this edition at the end of March. If you prefer to no longer wait for the products for this edition to deliver, I can offer to swap your box with one of our future editions. Please let me know your thoughts. I was notified that we are to include substitutions in our Vol 5.2 edition for the Christophe Robin hair duo ($23) and the soy candle ($12), as we are not receiving a shipment of either of these items. I apologize about the inconvenience. At this moment, I am unaware of the items we are shipping in their stead, however, I want to assure we will include items comparable in value.

They also notified me they are awaiting the final shipment from Nach, which should deliver next week. As soon as the shipment delivers, your Vol 5.3 edition box will be curated and shipped to you. We apologize about the delay in shipping your box. We understand that the delays are extremely frustrating, and we are doing everything we can to get back on track with our shipping schedule. We are to include substitutions in our Vol 5.3 edition for the Christophe Robin hair mist ($39) and the Respire after-sun cream-gel ($15), as we are not receiving a shipment of either of these items.

We are deeply sorry about the delay in shipping your Vol 5.4 edition box. We have ordered a second batch of products which are scheduled to deliver next week. At that point, all pending boxes will be curated and shipped. We promise your box will be on its way to you very soon!

Our Vol 5.5 edition is scheduled to begin shipping late March. Customization for this edition has not yet opened, so be on the lookout for a separate email notifying you when the form has been uploaded to your customer portal.

Please feel free to reach out if you need further assistance.

We truly appreciate your continued patience and support!’

Not sure whether to wait – or swap the 5.2 for a future box…

SB

If I had a dollar for every OP reply “we’re shipping next week”or “at the end of the month” I’d be very rich. I lost all respect and hope when they gave me the shipping line 20+ times and I’d suggest you do the same. Do you honestly think they’ll ship at the end of March all these boxes?

I think you best bet is to cut your loses and file a BBB claim or take them to small claims court to get back your money. There’s hundreds of subscribers in this position with them.

Susan

That is awful that you haven’t received any of those boxes! I really don’t know which is the safer bet, waiting for items to come in from the past boxes, or choosing a future box that may not ever come or will have similar missing item problems. They should definitely offer you some kind of additional compensation for all the boxes that didn’t arrive.

I emailed them recently because I still haven’t received the serum or the matches from 5.4 (I’ve given up on the French press and other missing items from 5.2) and noticed they have a bunch of new bangles in their shop. I asked if I could get one of the bangles as a replacement for the serum but they said that the serum is supposed to be arriving “next week” and they can’t make the substitution.

Melora

I really wish my subscriptionaddiction would keep up with the ouiplease box posts like they used to. Literally adding the disclaimer that they are not shipping out boxes and everyone has issues. They used to do that and it was a way to keep ouiplease and boxes causing problems trying to steal money in check. Feels weird that this site no longer does that

Taren

I wish they were stepping on our behalf since almost all of us only ordered after learning about the company through MSA. While I don’t hold MSA responsible for their bad business practices at all, I feel they could at least intervene. They’d be able to get more results than we could. We do come here for info and links to reputable companies and like to think this is a pretty safe and vetted site.

Chris

Hi Mallory, whatever happened with this? Did Oui Please respond?

Stephanie

Ladies, I think it’s great that MSA will contact OP but let’s be honest, does anyone actually believe Jessica will be honest? Most of us have been dealing with this for over a year now and we have all witnessed the constant lies over and over again by her. Most of us have had our comments or reviews deleted off social media. Some, like me have been blocked on social media for telling the truth. A huge portion of us have requested refunds only to be ghosted by them. This company is running off the hard earned money of all of us and none of us have anything to show for it, besides maybe one half filled box in a year period.

Mallory @ MSA

Hi Taren! We’ve reached out to Oui Please for an update, and will share their response on MSA as soon as we hear back. Stay tuned!

Mia

Well put. It seems from a recent GlobeIn post that MSA intervened there and got a response.

Brooke

Agreed! I received a partial 5.1 box, and nothing since. I tried to reverse the charges, but it’s been too long – so I just have to hold on and hope they eventually ship something.

Mary L.

I don’t think they’ve posted about OP since this post, which is almost a year old. While it would be good to have the disclaimer updated here, I’m glad they are no longer promoting/sharing the box.

Kc

I’m glad they aren’t advertising a corrupt business practice by posting about OP. Customers were lied to repeatedly. OP has their own website ppl can follow if they’re interested and they seem to send weekly emails.

Sam

Since MSA is one of the biggest sub box sites, I would love to see them keep up with OP but more of a warning post. Like “here’s the advertised items in box 5.5 but FYI subscribers received the 5.1 box 7 months late and no one received the 5.2, 5.3, and 5.4 box”, “we don’t recommend”. Because OP deletes all negative comments and has removed their FB reviews, I think it’s ESSENTIAL to have as many outlets where potential subscribers can know the real truth. MSA is on top for a Google search so they should really be an avenue for warning ⚠️ people. I’m surprised trust pilot doesn’t have more reviews.

Kika

I agree with you, Mary. I subscribed because of this site, despite reading member’s reviews. They spent a full year without sending a full box, not keeping track of the missing items, ghosting everyone. I am glad my subscription is over and I can say I got scraps and not the actual items.

Holly

I am owed three more boxes from them and have not received one single item from 5.2, 5.3, or 5.4. I have been a loyal and good customer and don’t understand why I have not recevied anything at all. I contacted them in early December when they promised to send out to me what they could but all they did was make a mailing label with Fedex and never sent it – the label still says PENDING. The poor customer service is bad enough, but the promises made in emails by specific people (that are being broken) is particularly ugly.

Sam

No disrespect Holly but why are you even dealing with this? Why aren’t you filing a BBB complaint to get back all your money? I’m sure you got a great deal but it’s not wroth the $65 per box. You’re not going to get the advertised box. You’re not going to get the French Press from the 5.2 box and it’s missing the candle and face mask too. The swimsuit from 5.3 is made in China and it’s not lined and has no support. Plus this box is missing the Christophe Robin hair mist. They advertised the full size 30ml Anne Semonin serum for the 5.4 box and actually it’s only 15ml. More false advertising. And no subscriber has received this serum or the matches yet. At this point I don’t see how this is all worth it dealing with this mess.

Taren

We can’t get our money back it’s too late to do a charge back. I was still owed two boxes when I took a vantage of the black Friday deal in 2019 November, it ended up being around $460. Since then I’ve received one box so I’m owed the six box subscription and an additional box from the prior year. Since it was November 2019 when we are re-upped we cannot do chargebacks. As for BBB, they don’t care, were complained and filed and OP doesn’t seem to care.

Shannon

There is a new spoiler on their Instagram. Something from Rivedroite Paris

Susan

I got the clip/brooch and the chocolate bar in the mail today along with a “more to come” note. I already received the tote, lipstick, and macaron soap, so I’m still missing the serum and matches. Still no French press from 5.2. Box 5.5 is the last in my subscription and I haven’t seen anything about that yet.

Emilia

To those of you who received the clip/brooch: what’s the quality like? I am considering purchasing one from the shop, which is now restocked, but was wondering if it’s worth it.
Thank you 🙂

Susan

I received the multi-colored jeweled one shaped like a wreath. It has the same clip mechanism that Shannon mentioned. The jewels are pretty and seem well attached. It’s not cheap looking. I’d say it looks like something you could get at a store like Macy’s rather than a place like Claire’s Accessories.

Shannon

One note – it is more of a bronze gold than a yellow gold if you are picky about gold tones. They show both color tones in the pictures, so I wanted to clarify!

Shannon

I got the palm one. It is nice! It looks just like the picture and has some weight to it. The clip mechanism part seems to be strong and of quality. It’s got pointy grips on the bottom and felt fabric to protect the top part. I would be careful if clipping to a more delicate fabric because of the grips. I haven’t worn it yet. I got an email for 35% off with code WINTER35

Niki

How is everyone getting ahold of Oui Please? I’ve emailed the [email protected] email a few times this month and they won’t respond to me. I’ve yet to receive a single item from 5.3 or 5.4. Wondering if I have to resort to commenting on an instagram post to get them to contact me.

Niki

Spoke with Oui Please via Instagram messaging. Turns out my account was accidentally marked as all orders being completed. They said they’d send me my boxes at the end of this week after their next shipment comes in.

Stephanie

Accident? 😂
You may get a shipping notification in a couple days but I guarantee you, you won’t get 2 boxes next week. We all know too well they’re “shipping this week” line.

SG

I guess some have had luck but after my initial email about what I was owed, I never received another reply from them again despite all my follow ups. I messaged them on IG and got the basic response “send a dm and we’ll look into it”. No follow up and I continued to post until they deleted my messages and blocked me. I went the BBB route and thankfully got a refund for this nightmare. I suggest you do the same, this is not worth the headache.

Mary L.

I didn’t get my refund until I posted a review on Facebook, but that option is gone now. 🙁

Lily

Hi Niki.
Actually. You should. I’ve always had results by kindly but firmly sending DMs in Instagram. To me I see it’s gotten the most results by those of us who’ve had more luck in getting what is due in our subs. Just be careful as I know some they will tend to block or ignore, the very aggressive posts they will just delete. Really don’t know why some get action and others do not to this day. My advice is go there and sincerely ask for them to make good. Sorry you didn’t get anything yet. Best of luck. The Oui shop is dwindling so better now than later imho.

SheilaM

Well, I just got the chocolate bar and clip. I had contacted them 2-3 weeks ago since ppl were reporting that they were getting stuff, and they told me they could send out these items that week, and the serum and matches the following week. I haven’t seen any tracking info yet on the second batch, so it’s back to their website to follow up. I’ve given up on missing items from the earlier boxes (the tea press, etc.).

I do strongly advise anyone waiting on stuff to contact them. It wasn’t until I emailed them that I saw motion on the recent items and boxes. The squeaky wheel definitely has more chance of success with this company.

Teresa

Got my 5.3 box today. I got the swimsuit, Bobby pins, bar of soap, fancy lipstick, dove earrings which were my pick, and nail polish. No book. Slowly but surely the boxes are arriving.

Suzym

I received same box as you today.
I am happy and done. Too bad such a well curated box (but for the not-French items) had so many issues. This was my fave sub, along with Little Lace Box. I go way back!

Shannon

Update: I received tracking from Oui via USPS. I’m expecting this to be the missing items from 5.4.

Donna

Shannon, I hope you receive more then I did. I did not get the bag,serum or matches. I got the clip and a small chocolate bar. I’ve contacted them and all I get is yes you’ll be getting the missing items soon.

Shannon

Thanks Donna! I did get the clip and chocolate bar. I had already received the bag in my previous box. Oui informed me that they were still waiting on the serum and matches. They said they will send those out when they receive the shipment in. Hope we all get all the missing items soon.

Kritty245

I finally got my 5.3 box. It felt partial..? I got the swimsuit which I was disappointed. It is very thin material with no support. Oh well, I took a chance there. I got the earrings I selected, the burning papers, the small hair duo set, a bar of soap, and the after sun lotion. The bar of soap was the only full sized item. I didn’t get the pamphlet with the descriptions and such, so that is part of the reason it felt partial (and lack of substantial items.) While I certainly understand the pandemic has caused issues for the company, they could have done a waaaaay better job managing the situation. The lack of communication on top of making promises they couldn’t keep really left a bad taste in my mouth.

Donna

Hello,
Has anyone received the missing items from box 5.4? I’m supposed to be getting them Saturday by USPS instead of Fed x. Don’t know what I’ll get but I’ll post the contents of box.
Donna

Donna

Just received a very small chocolates bar and a metal clip. No bag, no serum and no matches.
I emailed and asked if the other items were coming soon.

Mary

I’m still waiting for my 5.1 box items from the partial box they sent me in July!! I know I’m not alone cause I commented on IG and I had several ‘Me Too’s’!

Would love to know what you received. I somehow believe they won’t be giving you the Ann Semonin face serum, unless they give you a mini. They only sent 3 of the 7 products so I’m looking forward to hear what you got from these scamming liers!

Susan

My 5.4 only had the tote, lipstick, and macaron soap. I had a shipping label created by Fedex on 12/22 for what I assume are the missing items, but nothing has happened since the label was created. There has been no movement at all.

Donna

Just received a notice from usps instead of fed x. I have a package coming. It’s supposed to have the missing items in it. Fingers crossed. I’ll let you all know when I know. At least they are responding.

Donna

Just received a French chocolate bar and a gold clip. No green canvas bag, no matches no serum. I contacted them to see if it was on its way.

Margot

Watched a video about this unboxing with this swimsuit and I guess the tag says made in China. The lady also compared a swimsuit from this brand with the one OP sent. Lots of differences especially support and lining. She said the one OP sent was like a leotard. Would you agree? You box looks partial cause they didn’t send the lotion, Bobby pins or spreading knife. At this point you’re lucky you got something.

Sjski

Do you have a link for the video? Tried to find it but didn’t have any luck. THanks.

Stephanie

MSA did year in review for other boxes so here’s mine for OP 2020:

Jan/Feb 5.1 box- subscribers received this box last week of June and into July. Original advertised items were jelly confit, throw, lip balm, incense papers, bracelet, hair pin, serum and body cream (or oil). No one received the confit. A good portion of people received only a half box that was accompanied by a note promising to ship out their remaining items. Only 2 well know Youtubers received their remaining items. Everyone else still waiting.

Mar/Apr 5.2 box- in Sept they offered to send a hybrid box of 5.2 & 5.3 out with what items they had, if you requested it. Original advertised items for 5.2 were suppose to be glass french press, candle, socks, nail polish, face mask, CR hair mask duo, ring, and honey plus dipper. No one received the advertised candle or face mask. If you requested a partial box, the majority received socks, CR hair mask duo, ring, sunscreen from 5.3, nail polish and throw from 5.1. Some also received the honey and spreader from 5.3 or items from the 5.1 box. All partial boxes were different. A couple Youtubers received the french press, though it was a different brand.

May/Jun 5.3 box- some people report receiving this box in December. Original advertised items were black swimsuit, after sun gel, lotion, bar of soap, bobby pins, earrings, spreading knife, and CR hair mist. No one received the Christophe Robins Rose Hair Mist. Boxes all seemed to be different, some had swimsuits, others didn’t. All boxes included items from previous boxes.

July/Aug 5.4 box – it seems like the majority of subscribers received this box in Dec though there are still comments on social media of labels being created but no boxes shipping for some subscribers. Original advertised items were canvas tote, lipstick, Ann Semonin face serum, chocolate bar, matches, brooch, and macaron soap. Subscribers only received the fabric tote, lipstick, and soap from the advertised 5.4 box. The remaining items people received were the smaller items from previous boxes like the CR hair mask duo and bobby pins.

Sept/Oct 5.5 box- not advertised, no one received a 5th box this year.

Nov/Dec 5.6 box- not advertised, no one received a 6th box this year.

Each subscriber varies, some report only receiving a half box for the entire year while a few report receiving 4 boxes (the 5.3 & 5.4 just arrived). The majority only received 2 boxes. Negative comments still being deleted on social media.

Stephanie

One very important note I forgot to add. None of these delivered boxes came with the promised over $300 value and that’s factoring in their insane MSRP prices.

OP says only full size items are given and that is most definitely not true. The after sun gel, CR masks, lotion from 5.3, and serum from 5.1 were travel sizes.

Boxes did not come with the promised 8+ items.

Lastly if you look at the tag you’ll see items were made in China and India.

Suzym

When I finally got shipping info on 12/22 I was excited to get the bathing suit. I had communicated with Ouiplease and told them I would wait for it and the earrings and they assured me they had my size request etc. I also took a partial box prior to this with no hero item. My box has not moved and now I keep reading what the recent boxes contain. Let’s see what happens.

Lauren

Seriously.

5.1 – partial box, no additional items sent
5.2 – partial box upon request, no additional items sent
5.3 – shipping label created, no movement
5.4 – shipping label created, no movement

Ines

Important to note that all these boxes that people received DID NOT contain the big ticket items: French press, swimsuit, Ann Semonin serum, or brooch.

Susan

So disappointed (but not surprised)! My 5.4 came and only had the canvas tote, the lipstick, and the macaron soap. Everything else was filler: the ring that I already got in box 5.2, the christophe robin hair duo again (for the third time!), bobby pins (already got in 5.3), and honey and dipper (already got- can’t remember if it was 5.1 or 5.2). I agree with other posters who are fed up with the lies and cover ups of OP. I have been watching their facebook and instagram pages closely over the last few days and negative comments disappear within an hour or so.

Mary L.

I don’t think I’ve ever been as annoyed with a company as I am with OP. They are featured in a Dallas News article about how wonderful and altruistic they are because they include a pamphlet and label in every box to encourage people to make a donation to Genesis Women’s Shelter. I have never received a pamphlet or mailing label in my boxes. Feels like they are straight up lying to everyone about everything at this point.

AH

Yes, they are straight up lying…in so many ways. Over the past several years I’ve subscribed on and off to over 25 different sub boxes. A number of these boxes had issues…but there is no doubt in my mind that OP is hands down 100% the shadiest sub I’ve ever subscribed to. They really need to be put out of business for fraud.

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