Thanks for your thoughts and question. Yes, I totally agree that most boxes run discounted sales at times, and that’s usually because they’re trying to retain or grow the member base or turn over ageing stock, which is healthy business behaviour. I’m in agreement with you that the problem is that they are not fulfilling their existing obligations but are trying to get new members in the door at a discounted rate that won’t help a strapped organisation to survive.
I’ve debated on whether to say anything about their likely business problems because I can’t think of any business that would survive a run of customers all trying to get refunds simultaneously, and I would prefer it if OuiPlease was successful and everyone got their boxes.
So my short answer is that if you told me you couldn’t afford to lose the money you’ve already paid for boxes not yet delivered, I would recommend you try to get a refund now. Through whatever legit means available to you.
If, on the other hand, you really love the boxes or the company, and can afford to lose the money you have invested in them for boxes owing, you might prefer to wait out, because your cash would only help OuiPlease’s chances of sustaining itself and be able to send boxes at all.
OuiPlease can easily show just how wrong I am if they would just send out the boxes they owe. I would be genuinely delighted to be proven wrong!
I’m happy to elaborate on my reasons for saying what I have, should anyone (including from OuiPlease) want me to.