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BoxyCharm April 2020 Choice Time!

MSA
ByMSAMar 10, 2020 | 90 comments

BoxyCharm November 2019 beauty and makeup subscription box review

BOXYCHARM
4.3 overall rating
1977 Ratings | 223 Reviews

April 2020 BoxyCharm base box choice is now open for all subscribers!

The choice items for April are:

The April box may also include:

Benefit Cosmetics The POREfessional Primer OR The POREfessional: Hydrate Primer

What do you think of the spoilers? Which product did you choose?

If you haven’t signed up yet:

Use this link and coupon code FIRSTPICK to get an Ace Beaute Scarlet Dusk Eyeshadow Palette
OR use coupon code SKINCAREMVP Saturday Skin Waterfall Glacier Water Cream with your subscription!

If you haven’t signed up for this box yet, the regular Boxycharm box is $25 a month.

Check out our reviews of Boxycharm to learn more!

BoxyCharm ($25 per month) is one of the most popular beauty subscription boxes that we review, with lots of loyal customers. They promise 4-5 full-size beauty products each month from a variety of both indie and established brands, with a total retail value of over $100 in every box. The beauty item... read more.
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At My Subscription Addiction, we believe in better living through subscriptions. We help readers discover new and exciting products and services that will help deliver the best version of their lives.

MSA
MSA
At My Subscription Addiction, we believe in better living through subscriptions. We help readers discover new and exciting products and services that will help deliver the best version of their lives.
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90 comments

Donna

Kinda bummed. Didn’t get my choice. I choose the Elemis serum and didn’t receive it. I looked back to see if I got a confirmation email and didn’t. I will be screenshoting my choice in the future after I make it.

Mel

SAME! I’m super pissed about that. My palette also came with a crushed pan.

Callie Estes

Same here! I chose the serum and ordered the cleansing foam from Add-ons immediately after I submitted my choice. I also did not get the confirmation email confirming my choice like I normally do. And I got only 5 items in my box, including the Battington lashes and the iconic illuminator – two things which I have specifically asked them not to include AND not marked in my profile because I never use those types of products.

Pretty frustrated right now.

Donna Bridwell

I choose the Elemis pads this next month now. I screen shot it. If it happens again I’m cancelling. I have like everyone else on here an abundance of product so if they aren’t going to give me my choice there really isn’t a point! Just my perspective.

Dawn

Same here, I choose the Elemis serum and got the eyeshadow palette. I have enough eyeshadow palette’s. I am wanting mostly skin care and gift everything else away for christmas and birthday presents to my daughter, daughter in law, sister, and neice.

Margo

The same exact thing happened to me! I screenshot my choice and emailed them today. They’re no longer sending email confirmations but instead, our confirmations show in our Boxycharm account now I have Premium too and only my premium choice showed up therefore wondering if it override my base box Choice. I have no idea but I’m not happy at all

HVanity13

Ooh really? Paula’s choice at Marshall’s? How long ago did you last see one of their products there?

Cori

Does anyone know why I can’t cancel my base box? Last week I was able to cancel my premium and luxe but the option to cancel the base box wasn’t there. There’s just an edit and upgrade button. The edit button does nothing for cancelling.

Tammy

I too tried with zer0 success!

Pamela Podell

I just cancelled mine and did not have a problem. It was in the “edit” portion of my account. There was a “cancel” button. Might be misleading because it kind of looks like it is there to cancel any edits that were made.

Cori

Thank you so much! It was misleading. Guess I should have just tried it. The premium and luxe just had cancel buttons right on the front account screen.

Kimberly

I also attempted to cancel the base box and thought I did but they still charged me and I still received the box. I’m waiting to see what’s In April’s box before attempting again. It’s definitely not okay if they are not allowing people to cancel. Maybe you could ask them on social media. That might get their attention.

Toni Marie

I cancelled my boxycharm base and boxyluxe subscription because the luxe was just horrible for March. The only 2 good products were the sutra curling wand and the pmd face wand. The boxy palette looks better in person and the rest were filler products… hopefully the April premium box will go well.

Ruth

Same! I cancelled both boxes.

June

if you log in to your account on the boxycharm website, your choice confirmation will pop up on the home page! I found it by accident yesterday.

Ashley

3 accounts show my choice item but 2 of them don’t.

Kenley

Did anyone get their choice email confirmation. I did not receive anything yesterday.

Tammy

I Have is pain for the regular boxy charm Box and the premium but NO email and never have the opportunity to pick for the regular boxy charm Box what’s up with that

TONJA

I didnt get a choice email either havent gotten one for 2 months

Kim

Not yet!

June

I haven’t either and was wondering about that!!

Cheryl W

I missed the choice for the base box so emailed them.. I got a form letter that didn’t even answer my question.. I replied to that and never heard back.. Not very good customer service.. If they can’t add my choice, at least tell me by responding to my email! I never was able to access the choice window for some reason, so I was hoping they would help me out.

Kimberly

I also missed the choice window once, for good reason. I sent them an email explaining why and never got a response. In my experience you will not hear back unless you bring attention to the problem on Instagram or other social media sites. I used to love boxy but this past six months or so have not been a good experience. Bummer.

Shelby

I didn’t see the choice selection for premium either this month just the add ons

Amber

I never RECIEVED email to make my choice for April base box nor did I for march boxyluxe

tammy g.

I did not like my box this month..glad i’m off the preminum box waitlist..

lashonda frazier

I clicked on the choice link on my boxy homepage but didn’t complete the choice and closed the window. Now when I log back in I don’t see the choice option anymore. How do I find it again? Also I got a NARS lip paint in my March Luxe box that was not shown as an item. I hate the color, even think I received it before. Its not even on the site to review. I feel like now they just throw stuff in your box to make you have a certain number of items. I’m considering cancelling my subscription. SMH

Steph

Everyone received the NARS in their Boxyluxe. I believe it’s the first time we’ve received anything from NARS in Boxycharm. It bugs me when they don’t add items in the box for review. I’ve had it happen several times over the past few months, or it simply doesn’t let me review some items.

Chelsea

I got a cheek palette in mine that isn’t up for review or was listed as a spoiler anywhere.

As for the choice try typing in boxycharm dot com slash choice to make it reappear.

LaShonda

Thanks! That worked but choice is closed now. I bet I get one of those palettes i don’t like or need.

Toni Marie

I finally pulled the plug on my boxyluxe subscription and my basic box… I was very disappointed with the fact that i got the sol de Janeiro samples because I received them before. 2 samples doesnt count as a full sized product. The other products were just fier products. Boxyluxe has changed they went from 10 products to 9 in just ind er a year. I did like the pmd facial cleanser but I the vibrations may be a problems because they could trigger my migraines and i like the sutra curling wand its perfect for my hair because I have bee. Wearibgbit short for months now. I wish boxyluxe would get better that way I could sign up again.
I did keep my premium subscription because I cant wait to pick the Manny mus palette I love color. . I hope that it works great.. I cant wait to get more products.

Lesly

New items have been added to add-ons, including 111 skin masks

Shari

Decided to give Boxycharm another chance, wish I had not, even though I have a Beauty profile I don’t think they glance at it. They sent me Murad (Not my choice) sent me 3 nude lip products and Boxycharm eye palette.
Tried to get a hold of them on Twitter their response was the same as the month before when I received acne products even though my profile says I am 56 with dry skin. “ We will try harder in future”
They never offer an exchange or try to make right. Quick to take money slow to correct any mistakes.

Jamey

They dont go by profiles, and they wont exchange or anything…its a makeup box as surprises, and high end products mostly…they are used to let people try out there brand and products and if you like them you keep buying the product or you check out more from the brands. Boxes aren’t supposed to be the exact makeup you want and you never go purchase anything, like I see a lot of people use it for…on the stuff that dont work for you, save in a box and give them out as Christmas and birthday gifts to kids/family/friends. Saves money buying gifts and also nice to pass along something that might work better for others.

Even if you went out and bought the items separately, you would still pay more then what they charge

Steph

Unfortunately, Boxycharm doesn’t use the profile. I wish they would so maybe I could actually receive a lip color that I can wear. They’re always bright red or bright pink. Other than that I really like Boxycharm.

Jamey

So here is everyone’s COOL tone pallette people have been wanting. Lol. They Just dont do anything for me but I picked one up as an add on and then picked one for choice and figure when they show up if they dont look good I can save them for gifts.

My friends must hate me beca6they are getting to the point of asking me what I do with all my makeup and skincare stuff …and I gift them stuff for birthdays and Christmas…so I guess it must be bad. Lol

But I am curious how the brand is..its a german brand and youtubers I’ve heard over the years say it’s a good brand, so hopefully it is and east to work with, because if it is, I will happily invest in more from the company since they seem to have a lot of eyeshadow pallettes and I collect/horde/love eyeshadow pallettes.

Bonnie

They said there are 10 possible variations of the palette. They can’t ALL be cool toned?

Svetlana7e

I have about seven pallets from them. It is very good quality eyeshadow. It is not a high end but very good. Eyeshadow are creamy, blend well with little or no fall out. I love Zoeva.

Jamey

Thank you!!! I sooo wish I would have grabbed the other 2 pallettes they had instead of just one from “add on”. I was unsure as I have never tried this brand, a d heard good things I thought, but it was like 3/4 years ago so I wasnt sure. Oh well. I’m happy i was able to buy one and then select one for my box!!! So hopefully i will have two to play with and will just buy more if they work out okay for me.

I really really want the manny mua pallette, so if i get that AND these other 2 work I will be a happy girl!!! Now I’m even more excited to get out and try it!!!

I’m still dealing with the pop up sale the rose gold brush set was missing a tip of a brush and I’ve seen others missing brushes and broken brushes as well, but boxy hasn’t responded back and then I got an email saying the conrovirus has them running behind answering people, so happy thoughts.

I wonder if the closing of everything will have our boxes not going on on time for the next couple months or will it affect getting products here to put inside the boxes.

Susan

Can anyone please tell me when we get to choose for the base box? I have two accounts, one is upgraded to Boxyluxe and the other is just the base box. The email (with the tracking number) said that Luxe could choose on March 10th. When does base choose?

Lesly

I would check today around noon est. I think it’s usually a day later.

Emily

I chose the hydration juice.
Out of the ten Zoeva palettes it didn’t look like they had either of the ones I wanted and the what was shown wasn’t anything I don’t already have in other palettes.

Susan

Can anyone please tell me when we get to choose for the base box? I have two accounts, one is upgraded to Boxyluxe and the other is just the base box. The email (with the tracking number) said that Luxe could choose on March 10th. When does base choose?
Also, does anyone else experience glitches when trying to select an item? I’ve been having trouble since January. In January my selection never went through. In February I logged into my account and could not see anywhere to even make a selection. I kept having to log out and log back in several times before it would even allow me to make a choice.
The exact same thing happened again today. I was able to select an item and tap “submit” but it would not confirm that my choice went through. Again, I had to log out and log back in several times before I was able to submit my choice and get to the confirmation screen.
Boxycharm advices to take a screenshot of the confirmation screen which is nearly impossible because it will only stay on your screen for about 3 seconds.
It’s frustrating every month. Any feedback is appreciated. I don’t need any more skincare. I can’t even get through the stuff they have already sent us.

Toni

Be careful I had 2 accounts, and they closed both accounts this month with out telling me then toke 26.00 dollars, but I got that back. I couldn’t get into any account.

Susan

😳wow! That’s weird. I wonder why they did that?

Susan

Why will my comment not post in this thread???!

SquirrelyGirl

They are both showing up. You usually just have to wait a few minutes if it doesn’t show up right away..

Susan

Thank you 🐿😉😁

Susan

Can anyone please tell me when we get to choose for the base box? I have two accounts, one is upgraded to Boxyluxe and the other is just the base box. The email (with the tracking number) said that Luxe could choose on March 10th. When does base choose?

Also, does anyone else experience glitches when trying to select an item? I’ve been having trouble since January. In January my selection never went through. In February I logged into my account and could not see anywhere to even make a selection. I kept having to log out and log back in several times before it would even allow me to make a choice.

The exact same thing happened again today. I was able to select an item and tap “submit” but it would not confirm that my choice went through. Again, I had to log out and log back in several times before I was able to submit my choice and get to the confirmation screen.

Boxycharm advices to take a screenshot of the confirmation screen which is nearly impossible because it will only stay on your screen for about 3 seconds.

It’s frustrating every month. Any feedback is appreciated. I don’t need any more skincare. I can’t even get through the stuff they have already sent us.

Jamey

Luxe was this month, so “choice” wont be for another 2 months nor so. Today is for the “base box” like Squirrely girl (love that name as I rehab squirrels in my part of indiana 🙂 said on luxe months we dont get a base box, just luxe)

It just allowed me to choose for “base box” I was on a Samsung tablet using chrome and it let me today no issues. Go to boxycharm dot com and you will see at the top of the screen a photo that looks like an add click on that and it will then say something about choice…then it will have an option to choose for zovea pallette (could be 10 different ones) or the gel cleanser or the moisturizer or the 4th option is a question mark where they pick for you.

Get ready to screen shot your selection. You know you have to be quick, so know what you need to do for your device so you can do it quick and get it over with. Usually after timenclises to choose they will send you a confirm email, but it’s always best to have screen shots.

If you still have issues do the log out/ clear history /cache then log back in and see if it helps. If not, then try a different browser.

But it’s in a top add looking black square on top of the page when you log in that kinda looks like an advertisement at first with different products on it, click on it and it will say something about choice…

I hope this is able to help somewhat. I was shocked it seemed to be so easy for me today when I’ve not been able to choose anything in months.

Susan

Omg, Jamey Thank You for taking the time to give me all this information,
I’m going to try everything you suggested. I agree @squirrelygirl has a cute name. Thank you for taking care of the squirrels 🐿😉😊

SquirrelyGirl

There is no luxe box for April so there will not be a choice. Choice was today for base box and the 12th for premium.

Susan

@SqirrelyGirl I was finally able to make my choice. I had to tap the black Boxycharm box at the top of the screen. Thank you for your help! 🐿🙌

I still wasn’t fast enough to get the screenshot of the confirmation screen tho.
…I’ll wait for the email

Susan

I understand that April is not a Luxe month but I was thinking maybe they were allowing choice for the base box for Luxe subscribers on one day and opening it up to base on another day. Does that make sense? Idk, it’s confusing. I have been trying all day to make a selection on my base box account. I can’t get to that screen. Somebody suggested to try a different browser or try on a computer instead of a phone, I don’t have access to a computer. I would just like to have the opportunity to make a selection just like everyone else, Thank You for taking the time to comment. 🐿👍

SquirrelyGirl

Btw if you have 2 accounts (1 with luxe and one with base) you will get 2 base boxes this month so make sure you make your choice today for both boxes.

Jamey

Try a different browser to make a choice. I THINK you have to be on a computer vs a phone/tablet. I’m having the same issues as you

Susan

Thank you Jamey ☺️

Susan Lent

Can anyone please tell me when we get to choose for the base box? I have two accounts, one is upgraded to Boxyluxe and the other is just the base box. The email (with the tracking number) said that Luxe could choose on March 10th. When does base choose?

Also, does anyone else experience glitches when trying to select an item. I’ve been having trouble since January. In January my selection never went through. In February I logged onto my account and could not see anywhere to even make a selection. I kept having to log out and log back in several times before it would allow me to make a choice.

The exact same thing happened again today. I was able to select an item and tap “submit” but it would not confirm that my choice went through. Again, I had to log out and log back in several times before I was able to submit my choice and get to the confirmation screen.

Boxycharm advices to take a screenshot of the confirmation screen which is nearly impossible because it will only stay on your screen for about 3 seconds.

It’s frustrating every month. Any feedback is appreciated. I don’t need anymore skincare. I can’t even get through the stuff they have already sent us,

Ashley C

I picked the Elemis moisturizer! I’ve grown to love the brand thanks to sub boxes. It was a tough choice though!

Mary GT

I chose the Elemis hydration juice, and added on the cleanser. I also added on two of the Elemis rose facial oil, after trying it for the first time last night. I got it in my box a while ago and hadn’t opened it yet since I have other facial oils open. I finally opened it up last night before bed to see if I like it, and wow, I love it. It’s not like other facial oils I have tried. It’s not greasy, and it smells wonderful. It not only helped with fine lines, it also firmed up my skin big time, similar to the Kate Somerville serum (Boxy add-on) and the 111skin Cryo Activating Hydro Gel (Ipsy add-on).

June

I chose the Zoeva palette….all the color schemes look good to me and I’ve been wanting to try that brand. However, I love the nice face cleansers we’ve been receiving, so I added on the Elemis foam cleanser.

Alice

It was refreshing to see all the gorgeous usable palettes!

Tanya

Ah… I have finally cancelled my sub for this box. I just haven’t liked much past the “choice” item for awhile. I hope the fomo doesn’t overwhelm me. 🙂

Stacy

I cancelled feb 29th and actually am ok on FOMO which I figured would be really bad. Boxy was just killing me with all the variations and NEVER getting the “good” spoilers so I cut the cord after many years

Jess

I’m canceling after April (as I had a subscription). I don’t have FOMO I haven’t gotten any of the “sneakpeak” products (no Twofaced highlighter or Glow in February, no Farmacy this month) in months which makes it not a fun subscription anymore if you are hyped up for these products and you never get them. Not that the smaller brands aren’t great for what they are but I feel like getting another brow pencil and the same set of tweezers, it isn’t worth it.

Stacy

Jess EXACTLY! I cancelled feb 29th. I would never get the most popular and good spoiled items, I always got the crappy variations and I was tired of being disappointed plus having to spend more to get the items I wanted in groups or as add ons

Aidan

The April box looks to be shaping up well! I might have to resubscribe come April 1st. I don’t want this month’s box so sadly I won’t get choice.

Jamie

Zoeva is a brand is like to try but I’d rather pick which palette than be surprised. I don’t like gel moisturizer so I went for the cleanser! Not the most exciting pick but it’s useful 👍

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Our reviewers research, test, and recommend the best subscriptions and products independently; click to learn more about our editorial guidelines. We may receive commissions on purchases made through links on our site.