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MSA 2020 Reader Survey: Tell Us What You Think!

Have a few minutes to spare? We’d love to ask you a few questions!

Our annual reader survey is a chance for us to check in with you. We want to know what is going on in your subscription life, how you’re using the website, and how we can serve you better.

Click here to take the survey now!

As always, we can’t thank you enough for being a part of the MSA community and sharing your thoughts with us!

Written by Lacey Volk

Lacey Volk

Lacey’s introduction to the world of subscription boxes was Julep Maven, but she quickly moved on once she discovered there were subscriptions for cooking, coffee, and art supplies. Current favorites include Crate Chef and Ecocentric Mom, and she’s looking forward to trying more.

Posted in Subscription Box News, Subscription Box Questions| 31 comments

Comments (31)

  1. Great survey! Thanks MSA for caring what your subscribers (since 2014!) think!

    Did not know about FabFitFun’s lay-off!
    Maybe that’s why none of my selections as a subscriber were in my newest box!

  2. It would be great to have a post on subscription box news. Fabfitfun just laid off 100 employees and there has been no mention of it on MSA.

    • Birchbox is also laying off a substantial number of employees, which I would not have known about if not for someone’s comment in a Birchbox thread.

    • Why would MSA be expected to mention it?

      • 1. MSA is our major source of information for all things regarding subscription boxes.
        2. Things like a sub box laying off a substantial portion of its workforce is of interest to subscribers because it could mean that the box is going to go out of business, that there will be delays in shipping, things of that nature. On top of that, it is good for annual subscribers or people considering purchasing an annual subscription to know if a box is struggling. You don’t want to pay up front for an annual subscription and then lose all your money when the box goes away unexpectedly.

      • Of course they don’t have to but it would be nice if they gave info on sub box general news, not just spoilers and reviews.

  3. I also miss the forums. I find the comments to be some of the most helpful things as they are less biased!

  4. The forum leaving and the ridic amount of moderated of comments on here ~ one can barely post w/o it being flagged and not posted. Even when there was nothing said even remotely bad said. And i hear the same excuses as to why its not posted (different Ip addy-wrong etc etc). Don’t even bother bringing back the forum unless you hire a specific team of fair people to mod it.

  5. I miss the forum too. Where else will we speculate about which boxes might be going belly up next? *cough* PSMH *cough* I rarely subscribe to boxes anymore and stopped swapping a long time ago, but the forums were fun while they lasted.

  6. I would like to see the forum come back. I filled out the form yesterday. 🙂

  7. I’d love to have a forum. I filled out the survey, but didn’t know about that. Would be great to submit mini reviews about products in the boxes or the entire box. Also great to be able to ask questions of other readers and get comments. I don’t really have anyone to talk about boxes with so this would be great!

  8. Why was the Forum cancelled. That was one of the most valid aspects of this site

    • Hello. I had ForumLove too! Unfortunately, I think the negativity trolls had infiltrated our lovely community and had caused grief and cancellation of the Forum. It had been a beautiful place to share and connect with one another……

    • It was plagued with cyber bullying and became completely unmanageable for MSA.

  9. The forum is the reason I was here for so long. Without the forum I rarely check MSA. I’ve stopped subbing altogether.

  10. My comment was about bringing back the forum as well. I hate to admit how much time I spent on it. I work from home and the forum was my main source of socializing outside of home.

  11. IDK if I joined after forums but I also would love a place to discuss BC drama. I did submit the survey. Thanks

  12. Done!

  13. Added my feedback in the general section but will repeat it here. Please bring back the forum! It is dearly missed for conversation about box items and general sisterhood. I think the current Boxy scandal would be an amazing topic for the community to engage in on the forum instead of having to rely on Reddit or Facebook.

    • Hmmmm….know nothing about a Boxy scandal, so it is obviously a much-needed item to keep readers informed about thing important to them. It might make a difference in whether I continue to subscribe to all three or none at all. Anyone able to fill me in on this? The mentioned forum sounds necessary!

      • Many different BC scandals all over youtube. Go to YT search BC etc. You will watch and see. There are at least 5 products that are causing this.

      • As posted, Boxy has been discovered to be engaged in less than stellar business practices which have been outed in the last week.

        The chief one involves Faccacia 24K skin so you can google faccaciaskin and information and YouTube’s will show up.

    • I also asked that they bring the forum back, I’m so lost without it now.

      • I really miss the forum, too, but I forgot to put that in my comments. 🙁

    • Boxy scandal?? Now I wish the forum was back too! I hadn’t heard anything about this.

    • Really miss the forum as well.

  14. Thank you for the opportunity to feel a part of the MSA community.

    • Yes, thanks MSA!

  15. Done!

  16. Submitted!

  17. That was fun and didn’t take too long.

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