FYI – Luxor Box Subscriptions Ending – Check Your Email
FYI – Luxor Box is ending subscriptions. (Thanks for the heads up, Ann.)
To our dearest member –
It comes with very heavy hearts we write to you today to inform you that after nearly 5 years, Luxor Box will be closing its doors. Additionally, as you may have already seen, we have begun our refund process to the extent we are able.
Due to circumstances beyond our control, we have unfortunately arrived at the point where the business is financially unable to continue its operations. All remaining assets have been expended on final refunds, payroll and tax obligations, such that the company does not have the ability to satisfy its remaining debts.
As such, should your refund not post to your account within 5-10 business days (you will have received an auto-generated email confirming), we are aware that at least most of you may have recourse with your credit card companies, and Luxor Box will not contest any valid claims for reimbursement in that regard. However, we ask that you check your spam folder for your confirmation of refund just to be sure. Furthermore, please note, any personal information within your account on our website will be securely erased from the Shopify platform in which we operated.
We understand this news may come as a surprise to many of you. The past two years have been a very difficult and trying time for the Luxor Box team as we have tried to evolve with the marketplace and make changes we believed to be in the best interests of our amazing members. Sadly, our efforts to survive and thrive in this market environment were unsuccessful.
We have so enjoyed having you as a part of our community; you were the reason we all loved coming to work everyday. Thank you in advance for your patience, understanding, and kindness as we make this final transition. We will miss you immensely and wish you the very best this new year and beyond.
The Luxor Box Team