Bolzano Lux Handbag & Accessories Review – December 2019

why haven’t we seen a review since this one?

Does anyone know how to get ahold of bolanzo to cancel my sub? I need the magic number that I subbed with and of course I cannot find it anywhere in my email. I was going to use the chat function, nope that’s through facebook which I dont use. I’m thinking there must be some sort of customer service link I’m missing. Short of cancelling my debit card I don’t know what to do. Thanks in advance for any assistance.

I signed on with them in November and received my purse in December. I totally loved it! Christmas wiped me out so I filled out their online form on Jan 7 to request to skip the month and then on Jan 13 they charged me! I was not happy at all. I have been emailing saying I want my money back and they replied last Thursday to say they were “escalating” it to get an answer. They finally replied today, 8 days after they charged and I first emailed, to say that after the 5th it applies to the next month. There was no mention of this on the form. I am super upset and don’t recommend them at all based upon their lousy customer service and sketchy behaviours.

Bolzano is not as bad as terrible as people here are painting it. I think some customers just have high expectations of what they want. Hence, I would advise Bolzano team to use video ads to educate customers about its products. That way, many customers will be able to make informed decisions before subscribing.

OMG! I still don’t know why people are leaving behind negative comments on this bag. If you’ve not subscribed or bought this bag, I don’t think it is fair for you to comment on this bag. On a personal level, I like the fact that I can pay a monthly fee of $44 rather than shelling out $225 at once.

I love how as soon as the sub box owner started posting all the raving positive comments started lol very obviously not real. “They send unique stuff you can’t find anywhere” Lmao

I have had the Bolzano subscription for a couple of moths now and I have been impressed with their service. The pricing for the service is very fair and quite frankly a bargain some months. This subscription really works well for me because I tend to switch my purses out often, especially when the occasion calls for it. The purses are well made with sturdy stitching. So far I have really enjoyed the selection. The colors have all suited me and are easy to match with seasonal clothing.
The accessories have been a god send if I can be honest. I have always been a bit clueless in that department. This subscription’s accessories have inspired me to explore and take risks with accessorizing.
So far, so good with this subscription!

The Bolzano Handbags and accessories are fun to receive and use. I’ve been very pleased since I subscribed in November 2019 and have received a total of 3 purses with accessories that included a “gift” black Croco purse with goodies for my daughter. I carry a Bolzano purse daily and repeatedly receive compliments on each one. Shopping for purses and accessories takes time I don’t have because I work full-time with an hour drive each way. I am SO thankful to have found Bolzano Handbags because they are affordable and IMO, attractive. Bolzano Customer Service has been outstanding! My initial account start-up was a bit bumpy. A very kind Customer Service person called me and helped me with every detail and was able to resolve everything. I was very happy with my first 2 handbags and accessories I upgraded my subscription. My third handbag, in Vegan leather, was an added attraction for me. It was attractive and functional. I have multiple leather handbags and cases but actually enjoy the Vegan leather just as much. My last purse was olive green instead of red. Olive green happens to be one of my favorite colors so I already have accessories to complement the style and color. Thank you, Bolzano, for all you do. Keep up the fine work!

I am extremely surprised and puzzled by the negative comments regarding this sub, I have been experiencing their bags for the last 8 months, five of my girlfriends joined after seeing me wearing the bags. I feel that they are made with very good taste every month it’s an absolute delight to receive not only the bags but the beautiful accessories, I had many many wonderful compliments this holiday season regarding my Bolzano bag. I would definitely recommend this one.

Hi Becca, thanks for the review. Seems like a lot of stuff for $40
I think I’ll sub, love that color. Happy 2020!

I ‘m on my 8th month with this subscription and I can’t say enough about how pleased I am. The service is great- so far I have recommended it to several friends!

Wow! I am shocked by all the negativity regarding Bolzano bags and their customer service!!! I have been a subscriber for many months now and have NEVER gotten a cheaply made bag!!! For $43.95 a month I have received a quality bag each month with very trendy accessories and useful beauty products. Customer service has gone above and beyond to answer my questions and been very helpful when accessories were missing one month, they promptly sent the missing items out and provided me with tracking. Even went as far as to ask me to let them know if there was anything else they could help me with.

Hi Becca, thank you for the thorough and detailed review. When I first saw the bag, I thought I probably wouldn’t like it for myself, but you do look great in the photos. I think you bring out the best in the bag! I don’t think I’d ever take up this sub, mainly because the accessories are not exactly to my taste, but also because I get a little concerned by the lack of labelling on the beauty goods. I really hope the brush has synthetic bristles. And from the MSA community comments it seems the CS is difficult. But I do have to say you would make pretty much any bag look its best! Thanks for the review. It was interesting and well-written reading.

Although their bags aren’t my personal style I don’t necessarily get all the harsh comments. It’s an inexpensive sub. I doubt Becca is expecting to find something from Bergdorf’s on her doorstep each month.

I agree though they should update their marketing to be more accurate about what subscribers should expect. They should also ditch those cheap looking accessories and cosmetics (those unlabeled eye masks—yikes).

Holy
Ugly
Batman!

Is anyone going to talk about the fact that the brush in this box is literally a knock off of the the Tarte Setting Superpower Brush? Maybe it’s just me, but I think putting knock offs in a subscription box is just really gross.

Checking out of MSA. Random censorship is as bad as companies who delete negative comments from their social media accounts. I doubt anyone will see this as I have likely earned a permanent silence, but for the record I did not attack anyone personally, did not use foul language and was merely adding to a conversation that was already being discussed. Soooo disappointed in MSA and their vague and unwritten policies. Anyway, I wish you all the best and I hope each of you has a very happy New Year.

Oh dear! Becca just burn that bag! 🤮🤮🤮🤮🤮🤮

Good God that bag is awful! 🤮🤮🤮🤮

That’s a gorgeous shade of red.

AC, the comments start as soon as someone says “vegan leather.” Why does that bother people so much? And just because something is made from dead animals it is NOT necessarily better quality or more luxurious. I believe Stella McCartney could attest to that. But yes, you’re right….I AM offended that people kill and wear dead animals as “fashion choices” (no matter what it’s called). And BTW, I’m not jumping on any bandwagon. I’ve been vegan 30 years and vegetarian before that. It wasn’t terribly trendy then. I LOVE that more and more people are making more compassionate choices, especially for the sake of something as silly as fashion. And as far as the landfill is concerned, do you really believe that the chemicals that are now used on “leather” will actually breakdown any faster than a discarded synthetic? Anyway, you do you. I’ll keep my quality vegan leather purses and vegan leather shoes and know that no one had to die for my vegan leather things. ✌🏻️🐮🐖🐴🐂🐐🐃🐏🐄👝👢🎒👜💼👠

I don’t see many people saying the bag is ugly. I see them saying that a $225 RV for a petroleum-based product is kinda crazy. Plus, at least when this sub was launched, it seemed as though it touted itself offering leather bags but I haven’t seen a leather bag highlighted since who knows when.

After reading all the latest comments and the Stella hate I looked up vegan versus faux leather. They are different things and faux leather is made out of chemicals (plastic!) and is bad for the environment probably just as bad in different ways then leather. Vegan leather however is made either recycling items or using sustainable resources. So if it really is vegan leather it is much better than Faux leather and it makes sense that it would have to be certified.

It bothers me that people are so very, very, very, VERY negative about this sub. Like more negative than I have seen about just about ANY sub! It is fine and good to share if you have had a poor experience with the sub, but to have never tried it and to just talk nonstop about how much you hate it when you have no personal experience with it, just seems seems so… wow! Becca likes her bags every month. Stop saying her bag is ugly when she likes it and actually uses it and carrys it! I actually like her bags every month. In fact, based off her reviews and the other reviews I have been looking at online I am going to sign up. Then if it turns out I get junk, I can say from my own experience it is a horrible sub. But for now, I don’t really know what people are expecting for $33 (which is the price for just the bag and accessories)! These are perfectly nice bags for $33–department store bags are the same quality for much more!

I have some info about why this sub may be hard to cancel.
This company has quasi retail stores, in the form of leased out Duty Free Shops in major airports for International passengers.

I have seen their merchandise for over 20 years in foreign countries but never in the USA.
I never bought anything from them because it looks fairly beat up in the shops. Others, like Chanel and Lancome’ have neat shelves and clean merchandise. This one is way down the list.

Likely, some of the rest of you have seen their shops as well.