Friends Subscription Box – Available Now!

Can you please tell me what coupon code everyone is talking about? I don’t see any coupon. Thank you.

I got that error (also in Georgia) but it went away when I changed the “Trl” part of my street address to the long form of “Trail”. However, at that point it dropped off the 15% discount code when the screen refreshed and the final order was processed – so I completed the order but it dumped my discount. I’ve written to ask why. Before my final submission, the $5.99 was still showing up as a discount. After the submission, it added in $7.00 for shipping and no discount.

After I wrote the company to complain that my 15% discount appeared in my order total before the coding over my address was resolved, but then disappeared on the final confirmation refresh (when I had to change “Trl” to “Trail” in order for the order to finish processing) Carlo with the company replied back and asked me where I’d heard about the coupon. He also wanted proof of any coupon I had received. I replied with all of the information requested. At the time I signed up for the e-mail list there were no restrictions for coupon usage from the sign-up form. The only text that accompanied my 15% code said, “Hey! Thanks for subscribing! Here is 15% off your first purchase!” My first purchase was the box. Carlo then followed me over here and posted as “CultureFly” above, pointed out the issues that I had made them aware of, and publicly said thanks for making them aware of said issues. Then today Carlo privately told me I could use the coupon on “apparel” or “a single item” but “not the subscription box”. This was not a rule when I signed up for the mailing list or the box. And to be honest if I didn’t believe I’d be getting a 15% discount I probably wouldn’t have taken the risk on a sight-unseen, never before released, never before reviewed box – especially given the fact their coding was so poor that the words “Trail”, “West”, and “Avenue” had to be typed out long-hand for our customer addresses even to process and finalize the orders mentioned above. I’ve given Carlo my 2¢ tonight. We’ll see if he gives me my $5.99 after this. Reading the comments here, it seems they’ve already closed the loop for using the code on boxes in the future.

same here