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Looking for the latest spoiler for this box? Find it here:
UPDATE - Yosef recently made a correction to this spoiler. You will receive one of the palettes in the premium box but these are not the choice items. The choice item has not been revealed yet. BoxyCharm Premium choice will now open on 11/18 instead of 11/14.
What do you think of the spoilers? Which palette do you want?
BoxyCharm ($32 per month) is one of the most popular beauty subscription boxes that we review, with lots of loyal customers. They promise 5 full-size beauty products each month from a variety of both indie and... read more.
At My Subscription Addiction, we believe in better living through subscriptions. We help readers discover new and exciting products and services that will help deliver the best version of their lives.
At My Subscription Addiction, we believe in better living through subscriptions. We help readers discover new and exciting products and services that will help deliver the best version of their lives.
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FRUSTRATING COMPANY!
I couldn’t get into the pop up sale, even though I’m a luxe subscriber. I wasn’t able to do choice either.
The company did return my email but it’s just too bad they say.
This is bad business because I do like their boxes!
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Susan
I cancelled. This makes me sad but Boxy Charms service is unacceptable. I have 2 other companies I’m trying instead. I will miss Boxy Charm.
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Cb
Customer service finally emailed me back and told me that pop-up is done for the month and to stay tuned for add-ons next month 🙄
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Megan
How long does it take to get off the waitlist for premium and luxe? I got my first box and signed up beginning of October and like 1 and a half weeks ago I signed up on waiting list for luxe and premium i really want those palettes!! Does anyone know how long til I’m off the waiting list?
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Paula
I ended up emailing boxy charm in early december after getting on the lux waitlist. They were actually able to get me a lux box in December (12/7) the day after I signed up for the waitlist for lux. I was pretty impressed. I am still waiting on the premium. I would love to get a premium box for December, but I am not going to get my hopes up.
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Jackie
Luxe is an easier waitlist than premium. You will be billed on 12/1 in you are off the waiting list for either.
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SquirrelyGirl
2nd spoiler for premium is the full size glow recipe watermelon pink juice. Confirmed by Yosef in videos on FB
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Dot
I’m still on waitlist for boxyluxe , yet I was able to choose products for boxyluxe , is that a sign I’ll be off waiting list by December ? Thanks 🥴🤔
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Jackie
Possibly, guess you’ll know for sure on 12/1 if they bill you. It will say waitlist until 12/1.
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AK
Just received shipping notification on my pop-up order from the 11th. Has anyone else received their’s? I’m surprised, I thought they were shipping out in December.
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julie
Most of us didn’t get to make a pop up order/ =(
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AK
It was quite surprising how inconsistent this pop-up was. It reminded me a lot of shopping large scale sales for specialty launches. Sad so many had issues, it would’ve been better if they didn’t just open the site all at once. They should have let premium and luxe subscribers who are actually active in first then stagger the rest. So many people jumped on the waitlist just for the pop-up access, no wonder it crashed.
Debbie
I am so sad to still be waitlisted for premium:( the Bite lip mask is my holy grail lip product
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Robyn
I’m so happy that either choice is a good one for me. I don’t have access to anything other than my phone right now and no amount of logging in/out pop up blocking cache clearing wizardry is letting my email link do a darn thing.
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Nikki
Same here! It’s been going on since popup was scheduled, the original popup. Something is wrong with their site!
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Andreea Argintaru
Same here! An i was subscriber last month! This is a bug and I realy want to make a choice as I hate one of the products
Cp
Gosh I can’t remember 🤔 Did we get to choose one item for a regular bass box for next month? Because I’m not remembering.
Thank you
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Steph H.
Yes 🙂 It was between the Elemis Oil and the Saturday Skin Cream.
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Redeana Treen
How long does it take to get off the boxy premium wait list ? Once off the wait list do you have to wait every month ?
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Jackie
Once you’re in, you’re in, you don’t have to wait every month.
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Christina
I have premium and it won’t let me choose. No answer from customer service except a pre-written FAQ that didn’t address the problem. NO choice for me apparently. Sigh.
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BeBeAF
I was able to get mine in by deleting all the history/cookies/etc from my browser, then log back in… the choice options finally appeared.
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Carrie H
Yup me too. sigh
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L.ROBERT
I am still on the waitlist. Very odd since I signed up when it was first offered. I also received a reply email from customer service saying I’d start in December. I didn’t get a customization email….
Jamie Zimmett
Same. It’s ridiculous
C C
Hi, I already submitted and replied to the complexion quiz twice and they keep asking me to do it whenever I log into BC. Is anyone else getting this repeatedly? Thanks CC
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Rose
I can’t get past the complexion quiz. I don’t wear foundation or concealer, so I don’t care what they send me, as I’m going to either throw it away or give it away (although no one I know wears foundation). I just skip what I can, and if I can’t get away with a non-answer, I’m just selecting something that I think could be used at goodwill.
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Christina
Yup. It also won’t let me complete choice.
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Robin
I chose the bite lip mask. Hard decision because I want both. I am loving everything Boxycharm has been sending out! 🥰❤
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Sam
Question… I have premium and luxe. Will I be charged 50+ for the luxe and then 35 for the premium ?? Or will they charge the price on premium with that additional 25 tacked on for the luxe ??
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Alice R
Two separate boxes. Luxe: 50 Premium: 35. Your total billing for December will be $85.
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Sam
Thanks !! I wasn’t 100% sure.
Jenn
Premium and Luxe are currently separate. For now, you have to have the base box to get Luxe. So it would be the $25 plus the additional $24.99 for Luxe and then the other $35 for Premium.
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Kell
I tried tirelessly on my iPhone and IPad… only worked for me on my desktop!
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Lucy
I would have preferred to choose between the palettes as they are so different, and the hidden treasures looks hideous (to meeeeee) also, I love Sleeping Beauty !!!!!! 🤣. I went with the lip mask. I would cancel but don’t want to be waitlisted and miss out in the Too Faced Palette. They should just give us one palette with no variations, like the Natasha Denona.
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LaylaB
I think so too! I have a feeling premium will eventually be a bunch of variations like base box. I want the Too Faced too, but with my luck they will add another palette and it will be a variant.
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Lucy
I hope we get more spoilers soon 😕.
Christina
I feel the same, I have a technical glitch that won’t let me choose and once I realized choice wasn’t even for palettes it seems less important 😛
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Sara
Still on the waitlist 🙁 Wonder if I’ll ever get off it?
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Georgina Largaespada
Hey everyone I bin trying for hours to get my choice but can’t get it to pop up…… I have logged in and out so many times and used both phone and iPad since I don’t have a desktop but nothing!!!!!I email customer service hoping they can pick my choice in my account for me I don’t know if that will work but figured it wouldn’t hurt 😞 I am so frustrated with this site anyone else having same issue or have any suggestions on how to get it to work thx Gina
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lucygonzalez412
Me too, it won’t let me pick..😢
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Toni
I got to choose and I’m not even a premium. I’m mad cuz luxe hasn’t even showed us anything about are box. It’s all about premium. I have a feeling it’s going to be bad, because they want everyone to go to premium. They have always went all out over luxe. We really haven’t heard anything about it.
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Toni Z
I couldn’t get anything to show for choice. I was on Safari.
I went back and signed in using Google. It finally worked.
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Sam
Hey !! I had the same problem. I downloaded google chrome app on my iPhone and it worked !! I choose the agave lip mask.
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AmyF
I just keep getting error messages. It says boxycharm website has security protecting it from hackers. Error 1020.
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SYN
Can someone help me please?
For some reason I can’t even login to my account. Every time I try to login I get 502 bad gateway error and then get redirected to the boxycharm “oops were busy getting ready, be back soon” page, then it asks me to enter my email. Its the same exact error page that was occurring during their attempted pop-up event…
Ive tried it on different browsers, my phone, cleared my history and cookies, and nothing works! I dont know what else to do 🙁
Has anyone else experienced this?
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Chelsea
Boo, I guess I am still waitlisted. I really hope I get off the waitlist next month. My Boxyluxe still says waiting too, but they let me pick my December item. I really hope I at least get one of them.
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Dani G.
I’m in the same boat. I’m assuming since we didn’t get an email to choose a product for the regular December box we’re getting Luxe. I know the last time I cancelled Luxe and resubscribed later my account showed that I was on the waitlist all the way up until I was billed. I’m hoping that’s what’s happening again. Then again with Boxy ya never know. 🤞for us!
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Callmeinge
Usually ‘choice’ only given for the 2nd box, so we still have hope, maybe?
Aidan
I was hoping that more spoilers would be released. I am on the waitlist, so no choice for me. I wouldn’t want either of the products though. I hate to get off the waitlist since the Too Faced palette will hopefully be in the January box and it’s been on my list since before it came out, but I don’t want to risk getting the December box at this point. Money is tight this time of the year and I need to be wowed! I have considered getting a second account for regular Boxy as I really want the mini Storybook palettes. It’d save me $10 and I’d get a palette I want.
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Jamey
The two face will be in December premium..people will either get the dose of colors or two faced pallette..if you look at previous premium post MSA updated this info at the top of the page
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Marie
No, it’s either DOC or Storybook Cosmetics palette.
Dani G.
I’m hoping the same. I’ve been admiring that Too Faced palette since I saw it on Sephora but they hadn’t actually started selling it yet. I’m pretty sure I will be off the list for Luxe in December so I’d rather just wait for January if it’s going to be in the January Premium. I don’t need that much product and really don’t need to spend that much money.
Of course I might still be in the waitlist even past January because unfortunately I wasn’t able to sign the official list until a few hours after it was announced. It’s hard for me to imagine them being organized enough and having enough time over the holiday season to make sure the can obtain enough product to take a significant number of people off the waitlist. But who knows, maybe they’ll surprise me.
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Rachel
Is it dead already? I tried in both chrome and IE and all I’m getting is blank page. Signed out and back in on both browsers.
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S
It took me an hour, and a complete log out/closing of browser before it wouod show me my choice items. Keep trying, it should eventually pop up. Not sure what the issue was, but I’ve seen several people find success after repeatedly trying.
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Rachel
Thanks for suggestions. I’ve tried different browsers and logging in and out, still a blank page. I am fine with either selection, though I would have preferred the face balm. Why can’t boxycharm just make things work?!?!
amber
someone on another site said to try in edge or in chrome incognito mode
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Alice R
Has anyone received their November products that were missing/incorrect for their box? I’m waiting on my choice item and my courtesy choice item. I haven’t seen any shipping notification. Boxycharm has ignored my email.
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Jacki
No I haven’t received anything and it doesn’t display in my account. I have an email dated November 9 confirming it will be shipped separately.
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Alice R
Thank you for your reply. I got that email on Nov 7 and since then, no activity.
S
Nope, they completely ignored my email about the fact that they sent me the opposite item that they asked me to choose between. I emailed them again on Friday, but at this point I think it’s a lost cause.
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Alice R
S, thanks for your reply. Don’t give up. I’m not going to let them get away with this. I’ll h hound them forever if necessary. Same happened to me. They sent wrong choice. Then, they offered a second courtesy choice for not sending an October box item. They didn’t send that choice, either. I can’t believe the number of people that support this company. It is beyond shady and no one can call it a ‘business’. It’s certainly not operated like a legitimate one. As long as people continue to support it, it will continue to scam. It’s not a matter of IF you will be scammed; but, WHEN. Trust me, stay with them and you WILL get scammed. They you’ll realize what those of us who have been have experienced.
Lori
Another bait and switch? Wow!
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Shari
It’s not a bait and switch. It was clarified over a week ago that the spoilers were wrong and the choice wouldn’t be between palettes
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Anna
It was clarified on yosef’s facebook, because 90% of contact is made through social media and not in a proper way- through email. So if you are not following them everywhere, you will never find out about anything. Also, they should have honored what they promised at first: that we would be able to choose. And, they said premium would choose up to 3 products, we are choosing one, but its like saying you will loose up to 10 pounds with a diet Or get Up to 1003% more volume With a mascara … all in all just shady non ethical and not transparent bussiness practices
Regina
Picked the skinfix!
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C C
not popping up for me unfortunately maybe since i am still on waitlist??
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Punkykiki
I’m on the waitlist too and I don’t have a choice either. I guess that means we’re not coming off the waitlist. 🙁 Has anyone on waitlist been able to choose?
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Our reviewers research, test, and recommend the best subscriptions and products independently; click to learn more about our editorial guidelines. We may receive commissions on purchases made through links on our site.
Please do not enter your email address in the Name field or in the comment content. Your email address will not be published. Required fields are marked *. Remember to post with kindness and respect. Comments with offensive language, cruelness to others, etc will not be approved. See our full comment policy here.