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Margot Elena Discovery Box Spring 2019 – FULL SPOILERS!

ByLiz CadmanMar 14, 2019 | 90 comments

Margot Elena Subscription Box

4.7 overall rating

56 Ratings | 17 Reviews

We have the full spoilers for the Spring 2019 Margot Elena box thanks to SKD!

Each box will include:

Tokyomilk Rose Water Bon BonLip Balm - Retail Value $10
Lollia This Moment Perfumed Shower Gel - Retail Value $22
Orange Blossom & Honey Face Mask ($30)
Tokyomilk Honey & The Moon Travel Candle - Retail Value $12
Lollia This Moment Relaxing Eye Pillow
Lollia This Moment Fine Foot Soak
Library of Flowers Perfumed Shower Gel & Body Scrub
Margot Elena Hand-Lettered Print with Gold Foil
Margot Elena Hand-Lettered Greeting Card with Gold Foil
Library of Flowers Perfumed Bath Oil
The Cottage Greenhouse Carrot & Neroli Shea Butter Handcreme

What do you think of the spoilers?

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90 comments

Kristen

Amazing box! I could not believe how much was included this quarter. I had a long day and came home to this box. What a special treat. I was thinking about canceling before this box came out and now I’m glad I didn’t

Caligirl

I just love this box. It feels like a really nice friend. Margot Elena gets me she really does. Been a subscriber since day 1. 💞💖💕💗

sara

This is my last box from an annual subscription. I loved Summer and Fall, found Winter a tad disappointing (though beautiful, the kimono was odd for Winter and not of the best craftsmanship and the bell was not useable for me). I find this box a little disappointing too. I find the fine paper items a bit unattractive (subjective). And I thought a hero item was missing. We already received an eye mask in a previous box. I would have loved a cosmetics item or perfume. I still believe this is a gorgeous, high quality box and sub. But I will be canceling my annual sub.

Jenny

Just got my box at the end of a very rough day. It reminded me why I signed up. Every item feels like a special little gift. I always keep some for myself and set one or two aside for someone else. Typing this from the tub, complete with a slosh of the bath oil. I have a work call at 9:15p (don’t ask) and you’d better believe I’m taking it on speaker with that eye pillow on top of my face!

Heather

I’ve been saving up to try this box and I’m so glad I did! This is the first sub box I’ve gotten where I can actually use every single thing. Everything in this one smells amazing 😃

Jessica

I feel like this box understands me on a spiritual level. An eye pillow with a motivational quote? Yes. Packaging with birds on it? Yes.

That said, Does any have any creative uses for the bath oil or foot soak?

Jessica

I plan to use my bath oil as a body wash. I think it’s should work fine as long as you have a bath sponge or washcloth (anything the oil won’t immediately drip through). I also keep a small Rubbermaid container so I can soak my feet while watching TV. If that sounds too indulgent, you can always plug up the bottom of your shower at the end and add the foot soak. 🙂

Flora

$38 for a relaxing eye pillow…I wouldn’t be very relaxed if I paid full price for that, unless it came with a cabana boy that gave me unlimited scalp massages 😉

Kristin

Got my box today and it is lovely but I’m surprised the eye pillow wasn’t in a plastic bag.

Beth

I absolutely love this box! All of the scents are so subtle and pretty, and the eye pillow is incredible! This was a home run in every way.

I thought this was a nice box when I first saw the spoilers but wasn’t terribly excited. Well I received my box and it is so much nicer in person! I adore the eye pillow – the scent is amazing. What a wonderful combination of products …. Margot Elena will be hard to quit (I was going to reduce subs but now will at least go through summer).

Lucia

I’m excited for this box! This will be my 4th box and I still love the subscription! I use the shower gels and hand creams all the time. I had a sample of the carrot and neroli cream and it smells so good–I can’t wait for the full size!

This is my favorite subscription box because I actually use all the products more than any other. Plus the ones that aren’t a good fit for me make such lovely gifts!

Christy

I feel a little disappointed with this box and am hoping that its better in person!! Seems to be missing the overall “wow” factor from prior boxes. May take a break

Christine

Well I got my box today. Initially seeing the spoilers I was a little underwhelmed I felt it was missing a hero item and was disappointed it didn’t have a perfume which is one of my favorite things to get. Winter was my first box and it was beautiful everything was wrapped in tissue paper so nicely. I opened my box today and it wasn’t wrapped like it was for the winter box it looked like every was kind of thrown in bouncing around in the box. I looked at the card and I don’t have a candle , lip balm and foot soak. Anyone else have this issue? I’m not going to cancel because I really like Margot Elena and have hope that it will be better next time.

Lori Baber

Make sure u contact customer service & let them know so they can send u ur missing items.

Christy

Well I received my box.. and I love it!! Especially the eye pillow. The box is so much better in person… guess it is the presentation. They do such a nice job!

Joy Jaeger

My box arrived — now THIS is why I signed up for Margot Elena! I think the Linden bath oil (a scent variant item) is my fave scent out of the 2 boxes I’ve gotten, and I’m into the new “This Moment” as well. Disappointment over winter’s box redeemed! 😁

April

I also received the Linden bath oil and I absolutely love it! 😍

Adeline

I would much rather receive anything else that the ugly letter print. Toss in another hand lotion or shower gel etc

Sally

I agree about the print. Tacky to the extreme. Everything else is awesome though.

Sally

I agree that the print is super ugly. Everything else is awesome though!

amber

I like the “ugly letter print”

Svetlana7e

This is be my last annual box and this subscription is not for me. I dont like candles, body lotions or bath things. I am not even sure why I signed up at the first place.

SKD

I’ll swap with you!

callmeinge

Maybe because of FOMO & the hype?
Can relate to that…I did stupid things like signing up for boxes because of FOMO & the hypes, then realized that the items are actually not my things. 😀

Teresa

Whatever I don’t use from the ME boxes, I either give as a gift or bundle together for auction items at our daughter’s school – they are always a big hit!

Laurie

I love this subscription box! This is my second box and I haven’t received it yet to sample but Margot Elena is hands down, a fantastic box! So many products in one box is quite lovely and refreshing! Can’t wait for my box to get here ( it’s en route)!

Yana

I LOVE this subscription and most of the scents are heavenly. Out of all the boxes I’ve ever subscribed to, I think this one has the best giftable items. I know not all their items have included packaging (such as the kimono and mug), but many do. Over the past year I’ve been collecting gifts for my bridesmaids and many are from this sub. Hope to see Margot Elena integrate more home items in the future!

nonya

If they had put in something else in place of the card and sign I would be all over this. They just feel like fillers to me though and are items I won’t use or gift so sadly a pass.

Jenae

Margot hand painted that piece of art specifically for the box

Theresa

These things are so nice! I love getting this subscription! Hoping for a perfume in the Summer Box! This is a beautiful box!!! Hurry and get here!!!

Lilly

We live, and we learn. I hope my experiences can help someone else. It’s very hard to speak out, because I have loved the products, and thought the personnel were helpful and very kind… until everything went absolutely downhill and it’s taken over 5 months to get one box charge refunded. I understand that there are those with similar situations, likely, who are being quiet here, and those who are very happy and don’t want to read this. I’m sorry.

Before you make up your mind, please read the entire subscriber Spoiler round 2 responses. 😉

How to cancel your box with Margot Elena:
1) Email as soon as you receive the last box you want, or that’s in your subscription or they WILL charge you again ( like in a week) for another box or year.
2) Put a ” non-working” but not expired card number in place of the one you use.
3) KEEP a copy of your request to cancel as well as their acknowledgment of cancellation confirmation in a separate ” Important mail” folder under your regular Inbox. DO NOT DELETE IT for at least 1 year,
4) Unsubscribe from all promotion emails, and keep a close watch on your card balance.

I am speaking from recent experience of 2 seasonal overcharges when I had cancelled and had the notices which pre-dated their overcharges.

Under no circumstances should any of your business transaction regarding cancellation, card number, or address changes be made over their toll free phone number for legal reasons. I made this mistake with a cancellation and they did not register or honor it.

If what happened to me had been a one time thing, or confined to one customer, I never would have said a thing. I do love the products but not $118 worth.

Jenae

you get charged the first of the month the box ships
there’s a cutoff email that gets sent out reminding us of deadlines for cancellations/info changes – it’s usually like two weeks prior to the first of the month.
it’s honestly pretty simple..
if we don’t cancel in time, it’s just like Netflix, we’re subject to one more month (or in this case, one more box) until cancellation is confirmed.
We should all get confirmation emails – if we don’t, then it wasn’t cancelled.

Lily

I’ve subscribed to boxes since 2012. I know about ” cut off dates” and USUAL charging times before boxes ship. This is not what happened to me at all with this company. I have my emails and also my online card statement which shows exactly what happened and when. I called their CS department to find out why they charged and sent 2 Winter boxes. I never did find out, but they told me I had to pay for them, etc., so I did.
I knew I wouldn’t stand for the same thing a second time, though.
I also knew it was much better to wait until after the holiday season to communicate with them about cancelling both subscriptions they had been charging me for. ( I only signed up for ONE).

I called to cancel the subscriptions around January 10th. I followed the call about both cancellations with written requests for confirmations of the 2 cancellations and did receive them, and still have them.

After the written notice I gave to cancel both boxes, I was charged on January 11 for one Spring box and the second charge for a Spring box was made by them on Feb. 15 ( After I had written confirmation that they’d cancelled the account) for a second Spring box.)

I got Fed Ex tracking numbers for ” both” accounts- and I hit the ground running.
Because of my refusal to accept the same treatment a second time, I have received refunds for both boxes, and they said just to keep the boxes, which arrived today.

I have put a non-useable debit card number into both accounts just in case they ever try to charge or overcharge me again for merchandise not ordered.
If I hadn’t kept the 2 cancellation emails from them with the dates. I’d be out the cost of 2 boxes from a company I do not choose to do business with again, ever.

Angie

Good info to hold onto for the future. Right now I am thrilled with each box. Between myself and my teen daughter, we use every bit. And, I often think I should double my sub since so much is perfect for gifting. Might not be for me one day, but so very OK now.

Svetlana7e

I canceled yesterday on their web-site and receive confirmation e-mail. I do not think you need to call or e-mail them any longer.

Michelle

I had 2 annual subscriptions and easily cancelled one via email. Their CS even reached out to ensure I wanted to cancel only 1 of the 2.

Unfortunately cancelling is a weak spot for many companies because it’s just not a priority.. You’re on your way out, right? But know your rights as a consumer. About 2 times a year I process a chargeback on my credit card, but about 10 times a year I have to threaten it to get reasonable responses from a company. If you chargeback, the company is charged a fee ($25 last I heard) just to research your complaint, so they are motivated to avoid chargebacks. I never do one without giving the company the opportunity to correct, but if they are giving me the run around then I tell them in writing what needs to happen or I will process a chargeback in X days/hours. Then I mark my calendar and process if they don’t resolve. When I file I let the credit card company know that I gave the company an opportunity to resolve and they didn’t. I’ve never had a chargeback denied because I only do this in cases like yours, Lily. Your time is also valuable and your card has a service like this to protect you from bs like this.

Lori

I understand what you mean. Instead of waiting for a refund I told them I would take a spring box in exchange of a refund so I am currently waiting to see if that happens. What happened to me was that they sent me 2 winter boxes, I called to get a refund & was told I couldn’t get one until January. I wasn’t pleased about this as it was their fault not mine for sending me 2 boxes instead of one. I cancelled my order & they agreed to send me a free spring box. I received a email from them last week stating they were sending me a spring box & wanted to make sure I didn’t get charged for the spring box which I haven’t so far. I love their products but they could have refunded my money in the first place instead of making me wait until January. It was Christmas time & I could have used the money. So I am waiting to see if I get a spring box.

DonnaG

Currently, their phones and email are down. I went ahead and canceled my annual subscription, and thanks for sharing your experience. I will keep an eagle eye out.

Tlc

Thank you!!

In addition, Emma & Chloe (they WILL NOT honor a refund if you forget to cancel) has very shady cancellation practices, FFF (upon signing up for annual, watch out for a charge for 5 boxes….and they won’t cancel; CS usually has a “dumb” act and they avoid the request), Yoga club (the worst!! Requests via email to cancel subscription only cancel the current upcoming charge. They charge again…upon next renewal) , Winc (you MUST call. No way to cancel online or via email).

I have several subs of Margot Elena and plan on cancelling. The products are packaged beautifully, but I find the actual products drying; most contain harsh ingredients. I also don’t want to support the business because of their poor treatment of staff and hiring practices in warehouse/fulfillment.

I won’t even open the 2 spring boxes I’m receiving; will just swap or sell

Marcia

All I can say is I’m so very sorry this happened to you. I’ve been burned by subs going out of business, so I know it’s not pleasant losing money.
Every one will make up their own mind about each subscription company, but you posted some good overall advice.
Hope you have better experiences with other boxes in the future.

tam

Thank you for this info as I intend to cancel. I enjoy the products and receiving the box but after a year, I’m on product overload and need to cut back on some boxes until I can get through my stash.

Thank you! This is really helpful. MSA should do a better job of explaining how to unsubscribe from ALL boxes.

Barb

MSA can’t control the customer service experience with any box. My customer service experience with Margot Elena has been very good but that doesn’t change the negative experience that Lilly has had. Information on how to unsubscribe is available on each website. Lilly’s point it well taken; even if they accept cancellations by phone, we need to be sure to get a follow up email and hang onto it.

Nancy

I wish this box shipped to Canada.

Christine

Looks beautiful as anyways! Can’t wait to get my box! A little disappointed there isn’t a perfume but still happy 😊

Lacey

This is one of my favorite subs. I feel like this season is missing a hero item tho…

Barb

So many people complained about the robe and mug and bell. I think they listened and tried to do the body and bath items she is known for.

Kay

Agreed…this is my last box in my annual subscription and I won’t be renewing. I am missing a “hero” item, too.

PudgeKat

I’ve gotten each box since they started this sub. Winter and spring that just arrived were a little underwhelming. My face mask came with a broken lid and I used it but don’t even like it enough to ask for a replacement, I’m donating it. I do like the eye pillow and the bath oil. I’m going to wait until I use up my products and watch the next few boxes. If I end up deciding I have to have it I’ll hold out for a Black Friday deal.

Julie

Ditto. I feel like they’ve gotten. A little too proud of themselves and dont try as hard as the first few boxes. Even the cards went from 5 in the first boxes to 3 in the last box and now to 1. Those were one of my favorite items to get and the bubble bath went from the full size to the smaller ones.

Colleen

Everbody complained about the robe , the cup and the bell last season, and said there was not enough body products. I thought that the items were beautiful. I am missing something special and unique as well.

Christine

Your right it does feel like it’s missing something 🤔 for winter they put in the robe which was nice.

Diane

Margot Elena is the ULTIMATE!! Beautiful packaging,, heavenly fragrances and high quality! This is my favorite subscription box EVER!

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Margot Elena Discovery Box Spring 2019 – FULL SPOILERS!

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