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Play! By Sephora April 2020 FULL SPOILERS!

Play! By Sephora January 2019 FULL SPOILERS!

ByLiz CadmanJan 10, 2019 | 225 comments

Play! by Sephora

3.8 overall rating

564 Ratings | 55 Reviews

We have full product spoilers for the January Play! By Sephora box!

Your January box will contain at least two of these products:

beautyblender blendercleanser solid pro
SUNDAY RILEY Good Genes All-In-One Lactic Acid Treatment
HUM Nutrition Daily Cleanse Clear Skin and Breakout Supplement
Bite Beauty Matte Crème Lip Crayon in Glacé

And here are all the products they are sampling this month:

beautyblender blendercleanser solid pro
Clinique Almost Lipstick in Black Honey
Smashbox Photo Finish Primer Water
Bite Beauty Matte Crème Lip Crayon in Glacé

Laneige Sleeping Mask
Belif Aquabomb Sleeping Mask
Drunk Elephant Lala Retro Whipped Cream
Sunday Riley Good Genes Lactic Acid Treatment
Sunday Riley C.E.O. Rapid Flash Brightening Serum
Origins Clear Improvement Charcoal Mask
HUM Daily Cleanse Clear Skin + Breakout Supplement
FOUR SIGMATIC Golden Latte Mushroom Mix with Shiitake & Turmeric

Living Proof Restore Perfecting Spray

Marajo Nourishing Cleansing Creme + Deep Treatment Butter
Ouai Repair Shampoo + Conditioner
BITE Beauty Agave Lip Balm + Sugar Lip Scrub

What do you think of the spoilers? Which item do you want?

Play! by Sephora is $10 a month. Check out our Play! by Sephora reviews, and all of our reviews of Cheap Subscription Boxes to find more similarly priced subscription boxes!

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Play! by Sephora

3.8 overall rating

564 Ratings | 55 Reviews

PLAY! by Sephora is a monthly beauty and makeup subscription box. Each month, Sephora sends you a mix of six samples (including cosmetics, haircare, skincare, fragrances, and other beauty products) personalized to match your preferences and a PLAY! BOOK of tips and tricks.

Read customer reviews >

Posted in Play! By Sephora Spoilers, Subscription Box Spoilers

Liz Cadman

Liz is the founder of My Subscription Addiction. She's been hooked on subscription boxes since 2011 thanks to Birchbox, and she now subscribes to over 100 boxes. Her favorites include POPSUGAR Must Have, FabFitFun, and any box that features natural beauty products!

Read More By Liz Cadman >

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225 comments

Thais

Getting tired of play by Sephora.
3rd time they send the belief moisturizer cream and the 7th primer from smashbox.
I’ve waited so long for CREAMS for face and eyes but I got only one cream and 3 makeup things this month (JANUARY 2020).
Kate Von D eyeliner
tarter foundation
Smashbox primer
Does anyone can help me to personalize my box to get more facial treatments than make up?

Thanks!

CCCCC

I received my Jan box on 29th. Good job! At least, it doesn’t show up on Feb.

From sephora app, I should have received all the other 6 products! BUT, When I opened my Jan box, it turned out to be a total surprise~and so disappointed!!! Like being cheated…

And BTW, I got the supplements, maybe sephora wanna be GNC now.

What I got in my box:

Makeup – Bite Beauty Matte Cream in Glace, BeautyBlender Sold Pro

Skincare – Laneige Water Sleeping Mask, Sunday Riley CEO Rapid Flash Brightening Serum, Golden Latte Mushroom Drink Mix

Bonuses – Bite Beauty Lipbalm and Scrub

What they claimed to give in my app:

Makeup – Bite Beauty Matte Cream in Glace, BeautyBlender Sold Pro

Skincare –Drunk Elephant, Sunday Riley Good Genes, Belief Sleeping Mask

Bonus –Marajo Hair Wash samples

Let'sSwap

Still awaiting my box but at least I have tracking now.

Jenn

Refinery 29 posted full February 2019 Play! spoilers. The link is on Rddit!!!!

Dia

Thank you for posting. I’m not jazzed to receive another Bite Beauty product made with oranges, which I’m allergic to. I’d love to try the under eye patches, even though they’ll do nothing for my undereye skin, but almost everything else is a huge bust. I think they did a neat “one lippie for you, one lippie for your galentine” theme last year that everyone other than me hated, but my hopes were high for February. Play did not deliver.

Leslie

I just got my box today and got 271. This is my 2nd box ever and is a gift sub so no idea when it ships out.

I got:

Sunday Riley Good Genes
Belif mask
Blendercleanser
Drunk Elephant Lala Retro
Bite Lip Crayon in Glace
Marajo Hair Care Duo

I just used the 50 Beauty Points from December and I was told by CS i talked to that she had put a special note in my account to let me apply the points even if the account under my name isnt the Play! subscriber. Waiting for that order to ship and to confirm that Sephora did apply that 50 pts to my account.

Amber W.

I am not one to complain about the selection and curation of my sub boxes, and I’ve given Sephora plenty of grace because it’s $10 a month and I loved trying all the skincare products, and I adored the little drawstring bag. When they did away with the bag, I was disappointed, but not enough to complain. I went with the flow. When I got December’s box, I was shocked at the tiny sample sizes. I went with the flow on that, hoping it would improve.

But this month, for some reason a switch in me went off. I’ve received my other sub boxes, but my Sephora sub still doesn’t have an expected delivery date. And it’s now the 23rd. I got my other subs literally weeks ago. Shipping has always been a problem but this is by far the worst, and I’m a bit upset that so many subscribers (the majority of them!) are having the same issues. Box promised is not what’s received, not receiving boxes at all, boxes “lost in transit”, A FRIGGIN MUSHROOM SUPPLEMENT, leftover samples from LAST YEAR’S birthday gift…….and customer service hasn’t reached out or given a statement regarding all of these issues. Nothing. It leaves a bad taste in my mouth. I hope they get their crap together but in the meantime, I’ve cancelled my Play subscription.

tiff

I completely agree! My PLAY profile showed all different items than what I actually received! Why do the boxes come so late in the month? It makes no sense. I’m beginning to feel disappointed by the boxes instead of excited. Yeah, it’s $10 for luxury samples, but now, I’m getting gross Mushroom tea? If I wanted Tea, I wouldn’t be signed up with SEPHORA!

Sam

I agree with all of the above! Well put! I called CS yesterday and asked if my box had been mailed and was told it should arrive “tomorrow”, which I just rec’d a text from UPS, yes, UPS staying it’s out for delivery, since when have they mailed out monthly subs via UPS…. to my surprise CS gave me 100 points without asking which made the red flags go up! November I rec’d a box that was even in correlation to my box number not in my description of products for the month…. go figure!

Susan

Yeah, I agree. These last two boxes are making me ask what happened? We used to get generous samples but two very disappointing boxes in a row with small samples and some turmeric drink. I think it’s quittin’ time and predict there will be lots of us leaving after this month’s box-which took ages to arrive too.

Tamichiko

I finally just cancelled my Play subscription. This box just isn’t worth the headache from shipping issues. Get it together, Sephora!!!!!

Nicole

Not to mention the weird dietary supplements with strange ingredients that they’ve started sending. I subscribed for makeup & skin care samples, not vitamins & nutrition packets. I’m canceling if they continue. Ridiculous!

Mistelle

Today was a first for me with Sephora. Even after going to the website and app to check my current box products for January, I actually didn’t receive that box. A little disappointed because it said I had a Drunk Elephant product coming but I’m still looking forward to trying the products I did end up receiving.

Ella

This is crazy, my box hasn’t even shipped out to the carrier yet. At this rate I won’t be getting my January box until February. Is anyone else having this issue? The boxes are supposed to be shipped and received by the third week of the month.

Lisa

Lisa, well I haven’t received my box. I have received little tiny samples. I joined Boxycharm, and I love it. I will be canceling my subscription.

Oja

Mine shows a UPS tracking number from the 15th but no movement at all. First the disappointment of incorrect box spoilers showing a box I like more than what I’m getting, and now I can’t even get the box I’ve paid for. So frustrating!

Oja

I emailed customer service and they reissued my box with expedited shipping. I really wish they’d sent me the box my reveal shows, but at this point I’d at least like to have the box I paid for. Weird that the customer service reps all seem to have different solutions to the same problem.

Ella

So I emailed Sephora to ask why I haven’t received my box yet and they said it got lost in transit . . Nice. Were they even going to let me know that? I’ve been with Play since day one and I’ve officially had it with them, time to cancel.

Tamichiko

Yikes! I hope mine didn’t get lost in transit! My box hasn’t even shipped yet either. But if I don’t get it I will cancel my subscription. I just resubscribed and I’m already beginning to regret it.

Dia

I was charged on the 3rd. The shipping label was created on the 11th. The package itself hasn’t even been shipped. I rated the delivery as terrible on the order tracking page. This is clearly not a company that wants to operate a monthly box. While I’m sure there have been worse flame outs of monthly boxes, this is disappointing from such a large company.

Bandaa

Same in regards to January 3 & 11. I called customer service yesterday. Apparently my box was also, “lost.” The representative offered me a refund or another box similar to the one I was supposed to receive because my original box was out of stock. I chose one similar to what I should have received. She also provided overnight shipping. I’ve been with Sephora Play almost since the beginning. This is the first issue I’ve had with shipping. I’m glad to know I wasn’t the only one, as frustrating as it is.

Now what happens to all the “lost” boxes should they be found?

Dia

I called just now to find out what was up with my box. I was told that numerous people have been calling in about their boxes. Seems like a lot of “missing” boxes are at the same distribution center. I’m on the East Coast, so I wonder if the issue is centered here. I want to give them the benefit of the doubt… :/ I was given 250 points as an apology, which I appreciated, and told that I’d most likely see some movement on my box in 24 hours.

Jan Isaacs-Wade

Hi Ella. I’m in the same position as you with regard to the shipment. From what I’ve been reading, many are in the same boat. Mine is sitting since January 11th. There must be something going on administratively. I called customer service and told them of my mushroom and other food allergies and asked if I could exchange the mushroom latte product. Others have done this with success, but he just canceled the box and credited me. I wound up ending my subscription. Many people cannot take ingestibles or supplements due to dietary restrictions. The agent wouldn’t try to accommodate me so I’m sure Boxycharm and Ipsy will be happy to do so! Good luck with your box!

Celine

Same here, my box has been sitting in New Jersey for ten days already, and I live in Brooklyn. Before seeing comments here I thought mine is lost and I contacted Sephora customer service and they said there are experiencing delays in shipping and I should be patient. But I am not so sure if this is a Sephora issue. I am subscribed to Macy’s box as well and same happened for Macy’s this month, and box sat for over a week while transiting from UPS to USPS again. I know USPS is listed as unaffected from government shutdown, but it seems like not Sephora but USPS is having problems here.

Marina Ponomareva

I had the same thing happen to me! The box didn’t even make it to the carrier. I also contacted customer service and they said my box was lost in transit to UPS and they would send me a new box. I got a new box less than 24 hours after I contacted them, which is impressive, but still annoying. I hope next month’s comes on time/without any issue.

NikkiM

The guy i got told me i could return my box to the store and then i would get a refund lol. I’m pretty sure the store wouldn’t take it, I’m not even going to bother

Ella

Wow that’s crazy to just cancel your box when other people’s got theirs switched. It seems like none of their customer service people are on the same page with anything. Hopefully they will learn from this experience that some people have bad allergies to things like that. Good luck with other subscriptions! I love my Allure box but their customer service is terrible but I hear really good things about Boxycharm. Thanks again for answering my question!

Jennifer Davis

Has anyone actually gotten box #279 yet? Mine comes today. I’m super confused now, because my email shows the contents of #253

Tamara

I got box 279 but the email reveal showed the contents of 253, too. I was excited since I hate box 279 but would love 253. I got my box this weekend and it WAS 279. Super bummed. So bummed that I sent Sephora an email about it just now. I’d LOVE it if they sent me 253, but I suspect I’ll just get some extra BI points, if anything. 😛

Tamara

UPDATE: They’re sending me box 253! Woot! It’s supposed to be here tomorrow. Hopefully it IS box 253.

MargeW

My email also shows the contents of 253, and I have box 261

Jennifer Davis

Got mine in, it wasn’t what the app said, it was what the spoiler on here stated.

endy

Box 261 here. On the app it shows
Beauty Blender solid cleanser
Bite beauty lip crayon
Belif aqua bomb sleeping mask
Lala retro whipped cream (Drunk Elephant)
Sunday Riley good genes
Marajo sample packets

Robbie Alterio

how do you find the products in the app, ive looked everywhere and cant find them

Kenley

So, after spending 30 minutes on the phone with CS the other day to get my boxed switched due to allergies, they end up sending
me the wrong box with the supplements! The rep read off what I was going to be getting on the phone, but did not receive that box.

Alexis

Kenly, when I spoke to CS 2 days ago they told me they were switching my box, also due to allergies, but they couldn’t stop the original box from being sent to me, as it had already processed. The rep told me the new box would be received a few days after the original box (with the mushroom supplement). Dont lose hope yet!

Caprice

Did anyone get box 237 yet?

Mik

Box 279

HUM Nutrition Clear Skin supplements
Laneige Water Sleeping Mask
Bite Beauty Stay Glace Lip Crayon
Origins Clear Improvement Active Charcoal Mask
Smashbox Photo Finish Primer Water
Marajo Cleaning Creme and Deep Treatment Butter (bonus foil packets)

meh…

Susan

More primer…I keep getting primer.

Chau

Thanks! And I agree 😕

Lane

Same box and seriously considering cancelling….

Nicole Bryant

Box 273 anyone??

Ashley

Received my box #253 and can confirm that it has what the app showed me:

Beauty blender cleanser
Belief overnight mask
La La Retro whipped
Marajo cleanser/conditioner
Bite beauty lip crayon
Good genes Sunday Riley

Pretty happy with it (glad to not get the supplement or mushroom hot chocolate), though I did want the Clinique Black Honey instead of the Bite.

Sarah A. Smith

Hey, mine came today, and I got the same box as you…..the Clinique gloss would have been better for me……sick of all these dark nude lipsticks I get in Sephora and Birchbox!

Jennifer Davis

My item # says #279, but I received my email this morning and it’s the same contents as this one you talking about (253). I hope so, I rather this one….

MargeW

I’m 261 but my email also showed the contents of 253. I’m supposed to get that nasty mushroom drink in 261. I knew it couldn’t be true that I actually got all things that I wanted, as shown in 253.

Jennifer Davis

*you’re

jhopehtc

What size is the Good Genes??

Mary

Great to hear! That’s my box #, and what the app showed me too.

April

What app did you check to see what in in each box?

Amber M

January’s box is showing now on the website for me. I am box 253.

Beautyblender cleaner-new to me
Bite Beauty-already have from birthday reward and hate
Belif sleeping mask-new to me
Drunk Elephant cream-repeat
Sunday Riley good genes-have tried numerous times
Marajo duo-repeat for me

Jody

How do you know the box number? I thought I was getting the same box you got, but I got something completely different. I’m new to this and couldn’t seem to find the box number.

Mary

Just an FYI, the app is now showing box contents! Click shop in app, then scroll to Play by Sephora, and click current box. I’m really happy with my box this month 😊

Jen

If I go on the Sephora app and go to my lists it shows recently sampled items and the first 5 items are what I’m getting in my January box.

SEM

TU! This tip saved me a week of curiosity!

Jennifer Davis

Mine doesn’t show. It’s still showing previous month items.

Marissa

Mine doesn’t show., Anybody with 279?

Julie

My app is still showing only up to December. But i didnt know about that route to see the products, thanks! Mine will probably update with this month’s soon.
I also have box 253 and am happy to know what I’m getting, so thank you!! I’ve been searching for an answer to what’s in 253 all week lol.

Annika

Mine is still showing December’s products 🙁 Anyone know what is in box 253?

Jen

Thanks Mary!! I would have never figured that out. I’m thrilled with what I’m getting!

Mary

You’re welcome, Jen! I had trouble finding it a few months ago, so I figured I’d give a step by step!

Mary

You’re welcome Jen! I had trouble finding it a few months ago, so I figured I’d give a step by step! 😊

samantha

Its not working for me ): What box do you have?

Kenley

What box are you and what products does it show you will be receiving? The only reason I ask is because my products on the app conflict with earlier posts of what was supposed to be in 261.

Oja

I’m also 295 and that is also what it is showing for me. Someone on Reddit has 295 and they had the Sunday Riley, Living Proof, Bite, BlenderCleanser, and Laniege. But I would soooo love to have what is showing in the app instead. I’ve really been wanting to try that Drunk Elephant moisturizer.

Mary

Kenley, my item # is 253
The app shows my products as:
Beauty blender cleanser
Belief overnight mask
La La Retro whipped
Marajo cleanser/conditioner
Bite beauty lip crayon
Good genes Sunday Riley 😊

samantha A mayers

Everytime I ask Sephora about whats in my box they are so rude about it and wont tell me lol so if anyone knows whats in box 776 I would loveee to know, they told me im not getting a beauty blender cleanser which is super disappointing lol

samantha

Just to add to this, I asked 2 separate people from Sephora about the beauty blender cleanser, they both said I wasn’t getting it which was what I was most excited for… it’s in my box this month, seriously?!

tammy g

this is why I cancelled girl…I was tired of paying them money, and they would never tell me what is in my box…plus you had to wait till they shipped it before you could get your email about your box….

Kristi Khan

I’m getting tired of getting my box long after everyone else. Most of the time others have gotten their box before mine has even shipped! Once again got email it supposedly shipped but according to tracking UPS IS STILL WAITING TO RECEIVE!

I am pretty sure my box is 245. Here’s what’s in that box

Beauty blender solid pro

Sunday Riley lactic acid treatment

Bite Beauty lip crayon in Glacé

Drunk Elephant La la retro whipped cream

Leneige sleeping mask

Marajo cleansing cream and drop conditioning butter (bonus)

I have gotten all these sample products before but love all of them so I’m okay with this box. I’m just happy I didn’t get any of those supplements

The website is showing the same thing for everyone right now

Kenley

That is what the website is showing that I’m getting right now and I’m box 261???

Kenley

Sorry, I’m getting the Belief Mask and not the Leneige one

Meant deep conditioning treatment

Someone just posted on the Rddit beauty box group spoilers of 4 boxes that were posted on IG account spoilerplaybox. There are no box numbers just boxes 1-4. As people receive them they will post which box they got and what number corresponds with it.

Staceylis

Box #261 I called about a week or more ago to ask. Going off of memory but pretty sure I’m getting:

beautyblender blendercleanser solid pro
Bite Beauty Matte Crème Lip Crayon in Glacé
Laneige Sleeping Mask
Sunday Riley C.E.O. Rapid Flash Brightening Serum
FOUR SIGMATIC Golden Latte Mushroom Mix with Shiitake & Turmeric

Don’t remember the bonus item sorry. It’s okay for me. Not sure how I feel about the tea. I was planning on canceling after my birthday which is in February. Ipsy GBP has been killing it for me.

Staceylis

So…..My box came in today and it was the original one post I had with the mushroom thing even though my account states I’m getting the other stuff that was previously mentioned above. So disappointed

Kenley

I’m box 261 and on the website it is showing that I will be receiving:
– Blendercleanser Solid Pro
– Bite Beauty Lip Crayon
– Belief Aqua Bomb Mask
– Drunk Elephant Lala Retro Whipped Cream
– Sunday Riley Good Genes
-Marajo Bonus Samples

Staceylis

Yeah, I just checked online and my box is now completely different. I’m not sure whether I was misinformed or they changed it….? Either way, I like this box a lot better

samantha

This is box 776 as well (:

Lizzie

Thanks so much for posting! I’m also a #261. This is a 2.5/5 for me. I kind of wanted to try the beautyblender cleanser, and I wanted the Laneige mask and Sunday Riley serum. Supplements/ingestibles are a big no for me, and, I took the Glamglow birthday gift last year because I didn’t need another lip crayon. I hope the bonus is the lip scrub – I think I already have the hair products (at least it’s not a fragrance that I can’t use!).

Staceylis

Yeah, it’s definitely something you drink. They call it a latte but I’m not sure that it’s coffee…? Either way I was not looking for something edible.

MargeW

TEA??? Okay not happy about that. If I want tea or pills, I’ll get them myself from GNC or Starbucks. Everything else I’m okay with. Pretty sure I already have the Bite Beauty in Glacé.

Tiff

Oh heck no!!! I didn’t realize that was a tea, thought it was a face mask. Sephora better not send me any gross mushroom tea, or any tea for that matter!! I signed up for beauty/makeup samples

Jan Isaacs-Wade

Hi and Happy New Year everyone! Well this box did it for me. I have been pretty happy with my first three boxes but as a box 261 recipient, I see that I’m receiving the Golden Mushroom Latte. It’s not the type of product I object to (although I’m not thrilled. What if I had a mushroom allergy?). The problem is that if you look at the details of the product on Sephora, there is a disclaimer that it contains chemicals including lead!!!!! That’s it brother, I’m done. There are a couple of the mushroom products that have a cancer and birth defect warning! Why would Sephora sell this product? Anyway, I’m cancelling tomorrow but not before I give them a piece of my mind! Btw, I’m not usually a fatalist, and am really low key, but I actually do have cancer and when I saw this disclaimer, I had a total freak out! Anyway, be well and happy.

Jan

Alexis

I am getting box 261 as well. Overall based on what you say is included, I’m not totally unhappy, but the mushroom supplement is a major bummer. I was really hoping for the Drunk Elephant product, but I’m happy the entire bag isn’t a complete bust.

Thanks for sharing!!

Twyla

Box 295 here if anyone has info on it. 🙂

Ella

Box #295
Sunday Riley Lactic Acid Treatment
Living Proof Restore Perfecting Hair Spray
BeautyBlender Sold Pro
Laniege Sleeping Mask
Bite Beauty Matte Cream in Glace
Ouai Shampoo & Conditioner Sample
Thank GOD we didn’t get any of those horrible supplements and drink mix!!! I actually really like this box.

Tonya Carmack

How can I tell what my box number is? Thanks in advance

Laura Endsley

I’m into supplements actually! Would let have minded trying them. The one thing I really didn’t want was the Beauty Blender cleaner. I juuuuust got a bunch of tool cleaners for Christmas from my sister.
Oh well.

Mel

Phew! I’m 295, and all I wanted was a Good Genes sample. I LOVE everything Laneige, and the sleeping mask is great, so I’m happy about that, too. Don’t have any use for hair spray, and I received that Bite lipstick as a birthday gift, but can swap them. Not overjoyed for the BeautyBlender cleaner, but it may pleasantly surprise me, and the Ouai will probably not have enough product for my long, thick hair, but I love the smell. Maybe I’ll use it as a second wash. :o)

Twyla

Thank you both! All in all not a bad box.

Frances

Jan & Ella: Thanks for posting 295 contents! I chatted twice last week with CS and was unable to get them to reveal the contents. Although one rep did try but was unsuccessful in identifying what was in the box.

Oja

Thanks for the info Jan & Ella! I signed up hoping for the Good Genes, Bite, and BlenderCleanser so I’m happy! Would have loved to try the drunk elephant but that’s probably just greedy after getting all three of the spoilers I liked. I’m also very happy not to be getting the supplements. IMO those should be bonuses, not count towards the 5 box items.

Jan

Jinx, Ella! 🙂 And I was going to say the exact same thing about those supplements. Those would have gone in my trash. I doubt I’ll wear that pale lip color, but I can live with the rest of it.

Tamichiko

I’m box 295 too. I’m curious about what we’ll be getting in this box.

Jan

Box 295:

Living Proof Perfecting Spray
Bite Beauty lip color in Glace
Laniege Water Sleeping Mask
Sunday Riley Lactic Acid Treatment
BeautyBlonder Solid Pro
Extra item: Ouai Shampoo & Conditioner Sample packet

Carmen

My boxed just shipped. I meant to cancel but forgot, so I will be canceling today. I’ve been a subscriber for about 4 years and on product overload not to mention it’s hard to get excited over the small samples these days. I figured I’ll use the $10 each month towards something I really want. I’m sure February will be amazing since I’m quitting lol

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Play! By Sephora January 2019 FULL SPOILERS!

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