FabFitFun Winter Editor’s Box – Now Customizable for Current Subscribers!

This shipped fast! I ordered on 1/9, the day this was posted and received FedEx notification this morning that my box is out for delivery!

Yay!! I got that fabulous scarf (love my other two donni scarves), essential oils (use the WoW Eucalyptus in my diffuser now), Exfolikate, and the wallet. What a great box! The only things I don’t need are that darn highlighter (have two already) and another Exfolikate (I have a full one right now), but at least I love both of the products. I just hope they don’t get bad while I use up what I have now. 🙂

I just sent this email to Katie at Fabfitfun:

‘I, like so many others, bought the Editor’s box in the edit sale. I knew I could not customize the box. Now, I see it is available and with customization, and for the same price I paid.

This was a dirty trick to play on a loyal customer.

I’m not going to ask for a refund, but I will be canceling my subscription. You took all the joy out of your box with this nasty little move.

Please let me know what I need to do to cancel my FabFitFun membership.’

I’m tired of supporting these boxes that don’t support us back. There are enough others out there for me to spend my money on. Yes, I know I could have called their customer service and asked them to fix this, but the fact is, I shouldn’t have to.

I was on board until I saw that the wallet is out of stock. This makes the box not worth it to me at $50. No way is that throw thing worth a comparable retail value.

I’m so excited! I got the scarf, hand cream (loved your description of it, Liz, in your review – trying it out over the KS because of it!), wallet, and masks (which I LOVE so
much – worth it). Glad I held off from the Edit Sale, but I’d be frustrated if I purchased it.

I had the box as an add-on in the sale and obviously was a bit upset to see that current subscribers can now get this box and customize it. I chatted with CS and they refunded the box from the sale so I could buy one now with customizations. I got the whole “As per our policy, all our sales are final and non-refundable. As a one-time courtesy, I will refund the money back and it will settle to your card within 3-5 business days.” which makes it sound like they are doing me a huge favor when really the way they went about this was actually kind of unfair to us current subscribers and I think we have a right to get a refund in this instance. But in the end, they did give me the refund so I am happy. Hope they learn from this though because I know a lot of people aren’t happy.

Why do I want this when I don’t need any of it?? I already have almost all the items. I think it’s a great box if you get to customize. My only hesitation about Edit boxes is “old stock”. I’ve been happy with almost all my add on purchases in the past but during the Fall sale I purchased a This Works lotion that was bad. It had an off smell and the ingredients were separated. It had to be trashed. I hope everyone ordering gets exactly what they want.

It was full price in the shop! I just checked my invoice and it says $49.99! This really upsets me. I wonder if I could cancel the edit sale one and actually choose my options?

I am so angry right now. I didn’t purchase other things in the edit sale so I could afford the box! Now I feel REALLY cheated.

Omg, I literally removed this box from my Edit Sale cart at 11:40 pm the night of closing, because I knew not being able to customize meant I’d end up with everything I didn’t want (each category was a definite want vs. DO NOT want for me). Way to go, FFF, for listening to everyone about including annuals! I sincerely hope all of you who ordered in the Edit Sale either get what you want or are compensated satisfactorily. I’d be upset.

Too bad the wallet is already out of stock. I definitely don’t need another one of those blankets.

My first reaction was all these people who purchased the winter edit box in the edit sale are going to be so mad. I hope they make that right for you all.

Okay, so FFF comes out 4 times a year BUT in-between those times they sell other boxes that contain old stock from their previous boxes? Is this correct?

Well I’m kinda peeved that I bought one in the Edit sale that was totally uncustomizable now…. I did that because it sounded like FFF was no longer going to ever allow customization by existing subscribers (only for new). Ugh. Guess that’s the last time I believe rumors.

I just opened my 4th and final tube of my back stock of Exfolikate.I am so happy waiting for the arrival of the BF MSA special which is a new tube and now the Editor’s box allows me to choose another. Woo Hoo! I am so happy not to pay $75 full price, although I definitely would. Yes, Exfolikate is that good!!

I got this mostly for the scarf… hoping to be able to resell enough items to make up at least half the cost of the box.

btw – so who’s picking up another color block blanket? lolz

Are new subscribers able to pick all 4 options?

Finally!!!! I don’t mind paying full price if I get the same customizing options as the people getting a deal! That’s what always kept me from grabbing a second or editors box!

As a seasonal purchasing it in the shop Monday I was able to pick all four choices. I did have to pay full price, $49.99, but getting all the items I wanted was huge.

The scarf is nice but there are more things I don’t want than do, no FOMO here.

I ordered one just because I wanted this scarf so badly.