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BoxyCharm ($32 per month) is one of the most popular beauty subscription boxes that we review, with lots of loyal customers. They promise 5 full-size beauty products each month from a variety of both indie and... read more.
Liz is the founder of My Subscription Addiction. She's been hooked on subscription boxes since 2011 thanks to Birchbox, and she now subscribes to over 100 boxes. Her favorites include POPSUGAR Must Have, FabFitFun, and any box that features natural beauty products!
Liz is the founder of My Subscription Addiction. She's been hooked on subscription boxes since 2011 thanks to Birchbox, and she now subscribes to over 100 boxes. Her favorites include POPSUGAR Must Have, FabFitFun, and any box that features natural beauty products!
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I received a variation with a product that isn’t even in these spoilers. I am a new subscriber, and it is the end of October so maybe I am receiving leftovers from previous months as they start to run out of stuff. It is a weird makeup product–an eyebrow cream by a brand called Chella beauty. This was in place of the skincare that you posted here on MSA (you posted that every subscriber would receive one of 6 skincare options. So, heads-up–not true). I was honestly looking forward to ANY of the skincare, so this was really a disappointment. I also got Kat Von D liquid lip in Crucifix. Very dark. Halloween is coming up. Maybe I can wear it then. Hoping for better in November box.
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Rebekah
I liked the box but didn’t like the KVD shade I got – which was the whole reason I signed up 😒…anyone want to swap Crucifix for Hawkwind?
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Katy
I signed up to get the Farmacy balm, and so naturally I got the crappy box with the crappy Briogio garbage, the eye patches, and of course, the ugliest KVD lip color in brown (to give your teeth that golden yellow tinge.) $21 completely wasted. I threw it all out. Absolute garbage. Boxycharm should stop advertising one box, then pull a bait and switch. Funny how SEVEN variations weren’t advertised initially, eh? A good lawyer would have fun with a class action suit.
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Eliza_villa87
Hey Katy! So…
1. You are a new subscriber. Others have been subscribed for months and years and are mad they got repeats. While I understand your frustration at not getting the items you were hoping for, it was NEVER a guarantee. Boxy clearly tells people there will be variations. Them releasing SEVEN variations…? Yeah, that’s a bit much! I usually only see 4 at the most. I wish they hadn’t done that.
2. You threw out makeup? You couldn’t swap it? Or gift it? Or idk… give it to the less fortunate? Women shelters are always in need of UNUSED beauty products! While they were garbage to you, the could have been an exciting treat to someone else.
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Victoria Smith
I understand both views , I’ve been a subscriber, have also never complained till this month. I got variation 7 which is the wonder baggage claim eye masks (I won’t use) disgusting brown lippie (again wont use) AFTER they sent me a spoiler that I was suppose to receive mother, then to top it off a deluxe sampler of a hair mask. What joy lol. I’m upset due to 3 bull crap items in just one box. I always say you might receive an item you don’t like oh well gift it, but 3 items that are crap well that’s crossing a line with me. Especially after sending me a spoiler of a pretty lippie color (mother) I couldn’t wait to try, then send me crucifix like wtf boxy. I did email them, and ya that was a joke. An apology is all never addressing the problem at hand. I’m willing to send the entire unused box back for just that lippie color, instead customer service says yep oh well I’m sorry. Like I said if it was one or two items fine, but to make an entire box of just whatever’s , that’s a slap in my face. I can’t beat the value of the boxes usually so I’ll stay subbed but to be honest , this month I would of rather just took my money and bought the lippie or lace peel myself.
Snowhitetwin
Seems like new subscribers received this variation (I did) but I knew going in I probably was and thank goodness I can wear pretty much any dark lip color….so to each her own! She bought the box, let her do with it as she wants!!
Faith
I ended up with the wander eye masks and the briogeo. While it’s a skosh disappointing, I’m not too bummed cause I love the eye masks and I could pass the brio onto my brother so he stops stealing my full size one haha. And I did of course end up with a brown lip, but it’s surprisingly wearable so I’m actually excited because I never buy brown lipstick so it’s better than a pink or red of which I have many! The palette it pretty and the mascara is okay but getting passed on because I got a full size of my holy grail in the ipsy plus lol
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Aly
What hg product did you get in your Ipsy + ? I honestly feel like my ipsy + beat my boxycharm this month by a landslide. I mean, I actually even love the full sized makeup bag (crazy, right?). The boxy palette and mascara were better than the smashbox and man eater mascara though. I love tarte’s mascaras typically too. Overall though, ipsy + was just more exciting this month. November’s box is incredible! I am receiving rodeo drive?! I have 2 ofra highlighters and they are SO good and highly pigmented. Even the morphe highlighter in ipsy was gorgeous! It’s hard to say if ipsy will keep up with these great products but if so, I’d probably consider just subbing to ipsy + & dropping boxy.
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Jennifer
I canceled after receiving 2 sample-sized products (Box #3 with the Ahava hand cream and the Briogio spray). The Briogio Boxy sent out was 2 oz, and their full-size is 4 oz. The hand cream sent out was 1.3 oz, and the full-sized is 3.4 oz. I’ve received the same hair mask in an Ipsy bag (not dragging Ipsy – I know they send sample sizes). Boxy shouldn’t advertise full-sized items if that isn’t what they are going to send out. I’m over Boxy and the 15 brown lipsticks they’ve sent me that don’t suit my skin tone – including this month’s KVD, and I have enough eyeshadow to last me at least 5 years.
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Malanie
I’ve been a subscriber for a while and ended up getting a repeat this month. I just received the WANDER beauty eye masks a couple boxes back, and just got them AGAIN this month. I am not one to complain. I am grateful for what I get from a $21 sub box. However, I have to admit, I am a little aggravated. Considering I also got the South Maine eye masks and the Dr. Brandt eye gel! I don’t even use any kind of eye products either, but I never once complained about getting any of these things until now, the repeated items is a bit much.
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Victoria Smith
I agree I’ve never complained but I feel very deceived this month. I fought to the end just to get a luxe box last month 9 months pregnant at that and got completely stressed out for 2 1/2 hours. Finally I was able to snag one all for the head band from vi gage so I could wear it during my c section! Now I received an email saying I got a repeat and they will make it up next month. I feel so deceived by this now, like seriously you show these great spoilers and never warn anyone of repeats , until it’s too late. People were always complaining about this product or that and like I’ve always said , I usually like 4 of the 5 items and regift the one I don’t like, but this, this is ridiculous I don’t even have a chance to like the item because all 3 repeats I’ve gifted! Maybe if it was a good repeat but these are lame repeats ugh boxy just why
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Mel
Interesting to me that Boxycharm changed the wording on their site about the box value, and reduced it from 120.00 to 100.00.
All who were afraid they would reduce quality with BoxyLuxe, were right.
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Lucy
Hummmm. That doesn’t sound good.
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Kayla
Hopefully this comment works now. But could someone please tell me when I should sign up if I want to start in November? Should I just sign up November 1st? Thanks!
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Dehlila
Yes wait until November. You get the box for the month your card was charged. If you sign up now, you will get October
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Kayla
Hello! Could anyone tell me when I should sign up if I want to start my subscription in November? Should I just sign up November 1st? Thanks in advance!
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Jasmine
Yes, November 1st if you want the November box. Otherwise, if you sign up anytime in October you will get October’s box.
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Jessica
I keep trying to leave comments but for some reason they almost never show up… Liz, anybody, can you help??
What I’d really like to say, however, is that got variation #2 (boooo!) with the AHAVA hand cream, Briogeo leave-in hair mask, and the KVD liquid lip in Bow n Arrow. I’m not partial to any of those three. If anyone is willing to trade, I would love any red lipstick- I swear, just about ANY red lipstick would do- and would absolutely kill for the Farmacy Green Clean cleanser. If anyone wants to trade I’m down!!!
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Courtney
I got bow and arrow the lace mask and the hair care so I emailed them about supposedly not sending us duplicates. I’ll let you know what they say
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Angela
sosososososoooooooooooooo upset 3 of the pigments in my pallet are crumbled to nothing im so upset and nope still no word from boxy charm…..
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Eliza_villa87
Honestly, don’t stress it. As long as you take a picture of your palette NEXT to your mailing label and send it via email, you’ll be fine. They will replace it. They’re really good with that. May take a few days to respond but they’ll send you another one in your box next month. But that pic… you NEED that label in the pic or that will extend the process when they ask you to retake the pic and then take several days again to respond.
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Reyna Alcala
Response to that, they will not send it in your next subscription box it will be sent in a yellow manilla envelope but make sure you take a picture of it with your whole Boxycharm box that’s how I did it and I received it before the next subscription box. Good luck
Reyna Alcala
Angela, upload a picture of your pallet and forward it to Boxycharm customer service and they will definitely send you a new pallet. It happened to me and I received a new one and you don’t even have to send the damaged one back. I hope that helps. Sorry to hear that, it sucks but you will get a new one.
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Chris
Listen charmers can I just play devils advocate for a second? I see a lot of complaints and everyone is entitled to their opinion but come on you guys…. this box is $21. We get &120$ to $150 worth of products every month! I don’t k ow another beauty sub that comes close to boxycharm. I mean I don’t know if it’s because u guys are spoiled but 99% of boxes out there usually have one hero item. Boxycharm delivers every month. Yes I agree the Lillie is too pink for me..(it’s Kat Von d I will give it as a gift)!! And the eye gels are a repeat! But look at the palettes we get! Look at the mascara and face products and brush she’s we get!! It’s insane!! We are so lucky in my opinion. Anyone I know that has canceled boxycharm comes right back because they realize the deal they were getting! Try walking into ulta and spending $20 u won’t even get one item!! So please try and be greatful. Not every box is full of diamonds but they are all gems. That’s for sure. I upgraded to Ipsy plus and they are 4$ more a month than boxy. But it looks amazing. I have not had to shop for makeup in years thanks to boxy and Ipsy!! So please think about what I said. We are SPOILED WITH THAT 21$ price tag for all the amazing things we get! And even the stuff that we don’t like can be swapped or given as a gift and you make someone’s day special.❤️ You know? ❤️
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Victoria Smith
Got an email from boxy saying it appears I’m getting a repeat item and it was brought to their attention and next month they will be including an extra item in my box. Not happy really wanted the lace peel, and the makeup melt 😢 my box won’t be here till tomorrow
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Jen
Got the same email👎👎👎
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Jenni
I got the same email as well.. it better be something good!!!
Poppy
Got my box today! Got the farmacy & lace mask as pictured in my email spoiler. No repeats. I’m happy. Won’t use the mask after seeing yari g try it on the tube. It pulls similar to a biore nose strip if anyone is wondering. Maybe good for some ppl with acne that need that for all over the face, but just targeting your nose is a good idea if you want to use it!
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Simone
Was hoping for the mask/Green Clean….instead, I got a brown lipstick, a freaking hand cream (are you serious, Boxy charm?) and yet another Briogeo spray….not the silhouettes shown in my preview. Boxy keeps getting worse and worse, only reason I’m staying subscribed is for Luxe, so between months I’m just throwing away $21, bc the last few boxes have been abysmal.
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Chris
Oh no the silhouettes were different than from what u got? Why would they do that? I know I got a repeat of those under eye gels and I am cool with that cause the boxes are always so amazing. I mean just the palette and mascara is worth $70 and we got it for 21$.. my lip pie is. Bright pink and I am 45! I will give that to my young neighbor across the street. I wonder why they don’t at least give the right siloihwttes? What was your shadows of? My shadows look like the Farmacy melt and the under eye gel.
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Just me
I agree. Last couple months have been horrid..like boxy set the example for boxes and now has taken a noise dive
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Saralynn
This is exactly what happened to me too. And luxe is the only reason I’m still subbed too. I was definitely disappointed.
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Ryen
just got mine yesterday, i had variation #1 with the balm and lace mask, and got the lipstick in shade lovesick. i adore the palette, the shadows and face powders have a beautiful texture and colors. my only complaint is that the silver shimmer isn’t as pigmented as i’d like as thats my favorite shimmer color and i have a hard time finding one super pigmented.
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Tj
I just got mine, it was farmacy and the mask. Box was 1lb. Definitely do not think the weight matters.
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Jenni
I’m so very disappointed in this months box! I not only received repeats wander beauty undereye masks but also didn’t receive the color that they sent me in my spoiler email!!! I’m so mad I could cancel at this point!!!
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Victoria Smith
What lippie color did you receive?
Vicky H
If it’s a repeat item for you then you should be getting an email from boxycharm that lets you know you’ll be getting a bonus item in your box next month.
Jenni
I received variation #7
Jacki
I received variation 1, which I usually get for good or for bad. This month it’s good! The lip is Mother which I haven’t tried before and I like. The balm appears to be quite solid but melts so easily. I haven’t tried the mask yet, but if it sticks tight, I’ll apply water rather than tugging. I’ll likely gift the mascara and palette.
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Eliza_villa87
Yay!! I literally just got my box. I got version 1 with the mask and balm – 1 lb. I did get the K-Dub as sneak-peaked. But I am very pleased at getting the balm!
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Julie
I got variation 2 but instead of the hand cream I received the lace mask. I was hoping to try the farmacy but still a great box. It’s always worth $21
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Misty Telling
I got the variation with the lace masks and the melt off balm. Mine weighed .9 I don’t believe weight matters.
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Michelle
Just to clear something up the Farmacy is a little smaller than the full sized jar. I own the full-size and they are not the same.
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Jenni
I haven’t received my box yet but my sillouettes were the same but my box doesn’t way quite .9lb more like .875 or something like that!
Thanks for sharing!
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CT
I resubbed to Boxycharm last month and I think this is my favourite month so far.I received the following out of the variations on top of the mascara and palette; farmacy, lace and peel, along with the KVD lip shade in lovesick which is really pretty. I am tempted to update to BoxyLuxe for December. Great job Boxycharm!
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Our reviewers research, test, and recommend the best subscriptions and products independently; click to learn more about our editorial guidelines. We may receive commissions on purchases made through links on our site.
Please do not enter your email address in the Name field or in the comment content. Your email address will not be published. Required fields are marked *. Remember to post with kindness and respect. Comments with offensive language, cruelness to others, etc will not be approved. See our full comment policy here.