Good morning everyone.
Here’s the email address I write to,
*If you are not emailing from your account page, OR replying e to one of their emails, its best to include your account number as well as your name and address
I am Not saying that they will respond…
I have Beauty Box, baby box and l also got the Men’s box over the summer.
*Beauty Box – I get either no response, OR Weeks Later I get response but it does not answer my question really
Baby Box – the baby box was also late. I got that in late October. I did email and got a prompt response that it was a little late.
Mens Box – I wrote this week to verify the men’s box was not a subscription, got an email within hours saying it was not. And they would announce if they are going to put out another box.
I can only guess that they are overwhelmed, and/or ignoring us for the Beauty Box. Either way, it’s trying.
They asked us to fill out Beauty profile, but when I did it said I was already subscribed. Why are we asked to fill that out and get to the end to be told not possible?! I would have really liked to try the natural sub, but I am not creating yet another account!
*And just to note my original account was for the trendsetter as well as classic boxes. When I went to get the men’s box I had to create a new account. Same things with the baby box.. I got pop ups that they can only do a certain type of box per account… So I now have three accounts!! All have to be different email.
My first and original Beauty Box account was recently changed to only trendsetter! But after I received 2 identical boxes with all of the summer items! And I have been subbing for a year.. I thought my boxes finally shipped early for Fall, and then realized it was the summer boxes. Bittersweet due to I think I was the last person possible to get those boxes in the summer, so they only had a few items each.
I do however very much appreciate MSA site. Thank you all for updates.
And I know that I am not cRaZy !! This is happening to others. And I would not wish that on anyone.
I do look forward to seeing when people get their box, and all of the surprises in it.