Rituals Limited Edition GlossyBox Canceled Orders Update
Quick update for anyone who bought the GlossyBox Rituals Limited Edition box when it was marked down to $13.30:
Hello Liz Cadman,
Thank you for placing order XXXXXXX with us.
Unfortunately we have had to cancel this order. This is due to a pricing error on our website. We pride ourselves on having accurate information on our website, but on this occasion there has been an error which has subsequently been amended.
We understand this could be very frustrating for you and apologise for any inconvenience this might have caused.
If a charge has been taken for the order, then a refund will be requested upon cancellation and the money returned to your account within 3-5 working days.
If the item is still of interest to you, it can now be ordered at the correct price on site.
If there is anything else that we can do, then please do not hesitate to get in touch and a member of our team will be happy to help.
GLOSSYBOX Customer Service Team
All orders have been canceled. And if you bought the Limited Edition Holiday Box with this box on the same order, that entire order has been canceled. (That happened to me.)
Sorry about this! GlossyBox has had past boxes marked down in price before, so this clearance seemed normal, but in the future, we’ll double check to make sure that pricing is correct.