Boxycharm Subscriber Alert – New Items in the Charm Shop!

I too am deeply disappointed with customer service at Boxycharm.
My September box arrived with a shattered mirror in the eyeshadow palette–they stated that it was a shipping problem and “gave” me 1000 charms–what good does that do for me?
I’m now sorry that I paid for a 6 month subscription.

They used to let you buy past boxes a long time ago, or maybe that was birchbox. I was saving with them so long to buy a clearasonic Mia then they stopped the point system and crashed that dream! ☹️ No longer with them.

Same here. I have about $65 in charms I’ve gotten in exchange for missing or broken items in boxes when they didn’t have replacement stock. The charm shop never has anything I’m interested in.

To gain charms make sure to review each item, you can do that by in the top menu clicking “The Box” then selecting a box, e.g “Setempber 2017”. The window with all the possible items comes up and then you click the item. In the items page you should see a black bar that says “write a review”, if you have already written a review for that item it will let you know.

You can then go to My account select My account preferences and see you balance in that page. If you click the pink bar that says choose my rewards you can turn your charms into what I call coupons. You can choose to redeem your charms into values from $10- $50 dollars off or Free Shipping. Please note that you can not use two of the same coupons at the same time. You can only use one of each value per transaction at a time, so you can use a 10 & 20 dollars off but not two $20 off. Also if you do not use all the entire value of the coupon it will be lost, so say you get a $40 off coupon but only use 32 dollars then you lose the 8$ and they wont apply this value towards shipping.

Hope this was helpful, I tried to be a little more detailed for others as well.

You go into your account and pull down from your account area where it says redeem charms. It will open a new window with the amount you have and then you can redeem 1000 for $10 or 2000 for $20, etc. It will ask you if you are sure and then say it redeemed them. After that you go back to the main screen and go to the area where it says redeem charms. All the new products pull up. When you pick them and check out, the redemption will automatically show up. I just did this a few minutes ago. They charge you a $2 shipping charge. Also I was able to get a $24 product with 2000 points. Paid $6 total in the end. Hope this helps.