Well, I finally got my order today…and I only wish some of my items had not been included, because I actually feel pretty nauseated over the condition of what they sent.
I ordered two of the royal apothic tea eye balms both of them are completely dehydrated. One is missing the inner protective cap and is actually mostly stiff and dried. The other is almost as bad with a bunch of dried up product across the jar opening. It was upside down in its packaging box. I am utterly appalled. Clearly one had been opened, and probably both..were these a return they shipped out again?
My 1972 Smith & cult has an extremely scratched up lid with spots where the metal is almost worn off and the seal was clearly removed and restuck in a different place. There are what look to be a lot of beard hairs stuck to one end of the seal, which has no stick left to it and I guess we know why. Some guy with a ginger beard he kept trimmed short lived in whatever house this was last in, I guess.
I have never received such sub-par and clearly compromised goods from a company such as popsugar. I’m completely disgusted. I am gonna raise such civil hell with them right up the management chain. (Don’t worry, I won’t treat a CS rep badly. This is SO much not something they are paid to cope with, and they aren’t why this happened.)
This is the first time I’ve ordered anything from PS, and it will certainly be the last. I would be unable to trust them not to send me used beauty products again. Three out of four products I ordered! Ugh. So gross.
Please do not enter your email address in the Name field or in the comment content. Your email address will not be published. Required fields are marked *. Remember to post with kindness and respect. Comments with offensive language, cruelness to others, etc will not be approved. See our full comment policy here.