FYI – Charm Me Monthly Subscriptions Ending
Lit Cube’s Charm Me Monthly is ending. Thank you, Kelly, for sharing this email with us:
We have had a very rough start. And we apologize. We had manufacturing issues, quality control issues, and shipping issues all in our very first month. Some of these issues were not our fault and some were. That is the truth of the matter and we can only apologize and try to make everything right & move forward. We have this month’s subscription products on the way and those will ship out on time to everyone who has ordered the MAY bag.
We were working very hard behind the scenes to get everything under control, but it’s not happening as quickly as we’d like. And since the MAJOR issue lies with the manufacturing/product problems we’re running into, we’d rather shut down for a while and get those issues taken care of before proceeding any further and run the risk of disappointing our customers.
So, unfortunately, for right now, we are cancelling ALL subscriptions. You will be receiving your MAY shipment as scheduled and extras from us as an apology. If you had product broken in transit, missing items, or replacement items OWED to you, those will be going out ASAP & we will send you TRACKING when they do ship out. Please be patient. If you prefer a refund for any broken items, etc., let me know and we will refund you instead without any questions asked.
We will ALSO be sending out REFUNDS for anyone who may have ordered a 3 or 6 months subscription for the months we will not be sending out shipments. (1 month owed for 3 month subs & 4 months owed for 6 months subs) We are NOT shutting down for good, but rest assured, when we DO come back it will be with the ABSOLUTE best product we can bring to you guys and the BEST customer service as the Lit-Cube brand is well known for.