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New Beauty – Beauty Choice Awards Limited Edition Box!
New Beauty Test Tube is a beauty and makeup subscription service. Every quarter, they send full size skincare, haircare, and makeup products. A quarterly subscription is $59/quarter or $200.60 for the entire year.
Liz is the founder of My Subscription Addiction. She's been hooked on subscription boxes since 2011 thanks to Birchbox, and she now subscribes to over 100 boxes. Her favorites include POPSUGAR Must Have, FabFitFun, and any box that features natural beauty products!
Liz is the founder of My Subscription Addiction. She's been hooked on subscription boxes since 2011 thanks to Birchbox, and she now subscribes to over 100 boxes. Her favorites include POPSUGAR Must Have, FabFitFun, and any box that features natural beauty products!
Join the Conversation
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Just got my box yesterday. My Grande Lips doesn’t work. I click and click and click and not product. There as something slightly sticky on my large card in the box so I think it must have leaked and is now sort of sealed up. I’ve got to try to run it under hot water to clean out the applicator. Otherwise I have to contact CS for a replacement.
My nail polish cap had large dents in it. At first I thought maybe it was indentations to make it easier to hold, but they aren’t nicely done (if dents can be). They look like damage. Doesn’t have an impact on the polish so no big deal.
I also only got 1 Tan Towel.
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Ashley
Has anyone emailed to let them know about the missing TanTowels?
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KarenG
Mine is supposed to be delivered 8/2. I bought 2 boxes because I wanted to give one to my mom ow I’m thinking maybe she doesn’t need it ?? Hahahaa! Nah! I’ll be nice and give it to her ?
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Lisa
Word of warning… I opened the Tata mask and it was liquidy and about 1/3 spilled out.
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Laurie Hancock
Did you notify New Beauty and are they going to replace it??
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Rochelle
I just discovered the glominerals lip crayon has a big sharpener inside the double cap. It’s a really nice color on too and will transition nicely to fall.
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Jerricca
I want a new sub.
Which would you girls choose
Fab Fit Fun ??
or
New Beauty Test Tube ??
I already have Allure, Sephora, Boxycharm & Beautyfix.
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Laurie Hancock
I’m pouting, I got my tracking notice on 7/25, but FedEx didn’t get my package until 7/28, so mine won’t arrive until 8/4, that sucks
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Leah
I missed out on this and yet I subscribed to comments so now I’m getting constant reminders of how stupid I was to not jump on this fast enough!
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Jerricca
Right as it sold out I was in the process of ordering and I almost cried ….. So stupid lol
But I contacted the company and got a hold of an awesome lady the day it sold out and she forwarded it to the publisher who then was able to get me one. I got contacted by the company a week later and said they had one for me. I’m blown away by how awesome they were and went out of there way to scoop one up for me. I know I paid for it but they didn’t have to help me they could’ve said sorry you’re SOL. Now I have major respect for this company. They were so nice!!!
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Deborah
I can’t find a phone no. and when you try and send an email, it won’t let you sign in. I’m so upset that I’m missing the tan towels plus the Tata harper mask
Does anyone have a phone number for the company
Laurie Hancock
Wow, that’s great to hear that there are still company’s out there that are willing to go the extra mile for there customers. Great box, congrats
Leah
What was stupid is that I could’ve gotten it but I decided to be responsible and wait for Liz’s review. I considered emailing them because I know sometimes nice emails can get you somewhere, but I really don’t need any of this stuff so I was attempting to be mature. But now, with every email notification I get, I feel bad 🙂 Hope you enjoy your box!
Rochelle
I received mine today and am missing most of my tan towels. I only received one individual tan towel. The Tata Harper mask is 7.5 ml if my eyes are correct @jerrica
My product card says 20+ …products in one …box but I’m only counting 19 plus a advertisement for a coolsculping sweepstakes website and an advertisement with a non specific coupon code for a pmd website. Are they counting the ads as products to make 20+ ?
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TJhanna
The full sized mask at sephora that retails for $58 is 30mL (1oz) so it’s a deluxe sample at best. I’m still excited about the other items especially the tan towels. I would be bummed if they left out 4 of mine. It sounds like the customer service is good. I’d give them a call if you were really wanting them in your box.
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Lynn
Hi! The Tata Harper I received (and listed specifically in the flyer) is the Moisturizing Mask that retails for $115.00, not the resurfacing mask for 58.00. It is a deluxe sample. I dont mind the tan towels, just on overload with them. 🙂
crystal cox
I wondered about the 20+ items, Liz only listed 19 as well. I get mine on Saturday! Do you feel like it was worth it??
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Rochelle
Yes, it’s definitely worth it!! There are a lot of excellent brands in this box. I’ve used some of the products/brands before and love them and I’m excited to try the rest. There aren’t many things I can’t or won’t use in this box …and that’s rare. I’m excited to use everything really!
Jerricca
The Nectifirm alone is $65 so I consider everything else extra!!! I’m only 25 but hey!! It’s perfect for preventative measures!!! Thank you for the info on the Tata Harper 🙁 I wish it were more but I know it’s pricy :((
Lynn
Hi, I got mine today too and received the same. I’ll take the Tata Harper mask though over the tan towels! I wondered about the number of items based on the wording of the flyer too, but overall THRILLED with this box!!
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Jerricca
Liz do you know what size the Tata Harper mask will be?? Thanks!!!
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Jerricca
Does anyone know how often these boxes are released??? This is my first one! I want MOREEEE! Lol
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Luna
This is the 1st time they’ve done a box like this. Hopefully, they’ll do this at least annually, if not more! 🙂
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Ng
Just got two emails confirming my TWO boxes with tracking numbers (4 days ago they told me they were going to try to stop the second shippment that i did NOT order)
So I was charged 100 bucks and now will have to pay 100 more for this to be shipped to my country.
HORRIBLE customer service! Just Horrible!
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Debbie
I just got an email with a tracking number today and I ordered on the 19th. I know the box is amazing but I don’t think they were ready to handle the orders.
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Sarah Steil
Got mine as well
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Jenny
Just got my tracking number 5 minutes ago.
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Crystal
I’m getting nervous. No response to email or tracking. Anyone else receive or hear anything.
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TJhanna
I just received shipping info. A little longer than “5 days.” Lol. It’s shipping FedEx and should be here by Saturday 🙂
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Debbie
I got an email today with a tracking number, I ordered on the 19th 🙁
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Sarah Steil
I was wondering the same thing.
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crystal cox
Sound off that some emails say you will receive tracking in 5 days and other people have said they spoke to cs and they told them tracking is not given out but shipped the same day they were billed.
Luna
I haven’t received tracking yet either. I believe I was charged on the 19th. I’ll give them a little while longer before I follow up with them.
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Ng
They charged me the 20 twice and just got tracking.
Lisa
Has anyone gotten their box… Or tracking information? I haven’t heard anything since I purchased.
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KC
I called today to check the status and was told that the box shipped the same day that I was charged, 7/19.
They apparently ship ‘standard’ mail so no tracking numbers will be given. She did estimate 7-10 days for receipt, though.
I also asked if they intended this to be an annual or event type box and she stated this was their first venture on this. But, she sounded hopeful they might do it again sometime in the future, too.
Hope that helps.
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Luna
I vaguely remember them mentioning a special box/tube was happening in the Fall, and they also mentioned the Awards box. I remember thinking these were one in the same, so when the Awards box came out I was a little surprised. Maybe that special Fall tube will be a takeover tube? I thought I remember reading something about a takeover tube as well. Darn, I wish I hadn’t thrown all of those little flyers that came with my July tube.
Crystal
Thats wierd, my confirmation email said i would receive tracking in 5 days…
Lisa
Thanks so much
Kara
Yikes! I just checked my credit card and I have been charged twice! Oh no! I only ordered once and I my ever received one email confirmation (albeit that confirmation has no details). The charges took place on different days.
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Jaimie
Me too!! Same day about ten minutes later?!?! I didn’t order 2 but it seems like I might be getting 2! I emailed them saying I didn’t order 2 & they replied that it had already gone to shipping & that they will try to stop the 2nd one from going out?!? So you know that’s not happening. I hope I like the box as I’ll probably have 2!
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Molly
I’ll buy the box from you and pay shipping to me if you want to get rid of it 🙂
nagj
I was also charged twice. Since day one I received two confirmation emails at 7:10pm and wrote them, 4 days later this is their response:
Unfortunately, we see that two orders were submitted. We’ve submitted a ticket with the shipping department to see if the second order can be stopped and are waiting to hear back. We will let you know as soon as we find out. We apologize for any inconvenience.
I need to pay 50us to get this box sent to my country. Already charged twice and will probably have to pay shipping for a second box. This is just ridiculous!
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nagj
I was also charged twice. Since day one I received two confirmation emails and wrote them (the 18th) still no response.
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Julie
Nagi, if you don’t get it settled, I will buy your second box off of you.
Jayne
Maybe you got my charge? LOL. I haven’t been charged yet. My order confirmation didn’t have any details either. I sent an email a bit ago.
Hopefully it all gets straightened out (because I’ve told myself I don’t care if I don’t get it but I SO do!!)
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Karen
I’ve been watching my credit card statement and it finally got charged today. Whew!
That would be my confirmation that I am indeed getting this coveted box.
The more I look, the more I like and that is a good sign ??
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Jayne
I haven’t been charged yet. I went back and looked at my confirmation email and it says I’ll be getting one shipped in 5 days and that “order details are below.” However, there’s nothing “below!” Now I’m getting worried. I think Test Tube is pretty on the ball though, so hopefully no issues.
If I’m not charged by this afternoon I may call (I think there’s a number somewhere in the this thread).
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Karen
It took them 3 days to charge me so that might give you an idea when to expect it. I can’t wait to get the tracking # ?
Chris
My email confirmation said the same thing. I checked my credit card and it does show the authorization was put through.
Laurie
I am so sick I missed out on this one! If anyone has buyer’s remorse I will gladly take it off your hands!
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Veronica
I join you in your pain. I am kicking myself for missing out 🙁
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Julie
I also feel your pain. I emailed customer service to see if there’s any chance that they might release this box again 🙁
Beth
I wish I had room and 100 more years to use up my crazy amount of products. I keep buying more and more huge pretty boxes from Micheals to put all the new and tons of stuff that is crawling out of my over stuffed box I already have.
This box does look like a way better box then the big Allure box. Lucky they ran out or I wouldnt of slept knowing there is a box out there with my name on it.
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Jeanine
Well there goes ur sleep…don’t think they are sold out!! Can’t understand it myself!! Lol
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Leah
I feel the same way, Beth. At first I was disappointed but I just went through my stash and I’m blown away by how much stuff I have. I only have Allure beauty box as a regular sub but I get Walmart and Target on occasion and I have gotten Allure Beauty Thrills in the past and gifts with purchase from Ulta and ….. it’s. too. much. So this is a great deal and I’m happy for the people who got it, but I think those of us who didn’t will be just fine 🙂
p.s. At 36, I WISH I would have 100 more years!
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Luna
I’m 36(!), and I NEED that 100 years to go through all of my stuff. But will that stop me…. ha! no! Pfft!
Crystal
This one is sooooo kuch better than allure beauty thrill and cheaper!!
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Crystal
Much!
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Karen
I agree. That’s why I purchased 2 of these and none of the Allure. These brands are more high end that the Allure which are mostly drug store brands.
Kat
I ended up buying this box yesterday morning after getting an e-mail about it. I couldn’t find anything on the internet about what was in the box and was also confused about the box’s actual value, so I ended up calling TestTube’s customer service number since I couldn’t find a better contact at the time. The customer service rep wasn’t able to give me a list of the products, but she said that the box would have over 20 products (this post only lists 19 products) with many of them full size. She also said the value would be around $400. I then did some sleuthing and found an article listing the 24 best award-winning products (https://www.newbeauty.com/slideshow/2295-a-list-beauty-awards-box/18) and assumed we’d be getting everything on that list except for the cool sculpting, the skincare regime system, and the PMD Pro, which would leave 21 products. I’m hoping the box we get has a few more items than what Liz got…
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Jennifer
Cool, thanks for sharing!
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Lisa
My card was charged today.
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Molly Full
Sold out! So sad 🙁 🙁 I should have made up my mind sooner!
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Leah
Nooooooooooo
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Dawn
So here is the best part for all you ladies ??? THEY ACTUALLY HAVE A CUSTOMER SERVICE NUMBER SO YOU CAN CALL AND VERIFY WHETHER YOUR ORDER WAS PLACED!
HERE IT IS 1-800-313-0210
I think we are so used to being bossed around and forced to do everything digitally we forget to check to see if a customer service # exists! For me That is MANDATORY before I subscribe to anything! Best of luck to you all who wanted this box and I’d call to be sure they received your order.
Good day all.
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Nachelle
I just called the above number and she told me the payment hadn’t gone through yet and was pending, but then asked for my credit card # to get the payment to process. Has this happened to anyone who has ordered from this company? Seems a little off to me. I did not give them me CC info, since I didn’t it when I ordered online.
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envbj5
So I just saw this sold out. So I checked my bank acct again and see my cc was charged $49.95. Glad I didn’t give them my cc on the phone.
Luna
Okay… I think MSA is playing with me with my comments again… (they auto load, then disappear, then when I write a replacement comment, the original shows up) 🙂
I’ll try again… My post above was an add-on to another comment I made previously where I was just curious if after you called and confirmed your order if your card was already charged.
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Luna
Ha! I had a feeling it would show up once the replacement/2nd comment was sent! That happened last time too!
Luna
I guess I should have also asked…. if your card had not already been charged, did they say when they would put the charge through? Thanks for the info!
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Luna
Out of curiosity, when you called and confirmed your order was received, was your card already charged? I placed my order sometime last week, and received a confirmation order email immediately. However, after reading the comments below, I checked my CC and noticed it hasn’t been charged yet. I think that’s odd we’d have to call to confirm whether our order was received even though they sent the confirmation email….. Oh well, I’m just going to let it be, and if they don’t charge my CC, and don’t send me the box, then so be it. I don’t need anything in the box, and I’ll take it as fate telling me to slow down a little 🙂
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Cindy
I have no self-control. I told myself I was not getting any more beauty products (except my current subs) because I have a huge stash. In fact, I have been trying to sort it all out and the products cover a 14′ x 14′ floor. That is just wrong! I saw this posted somewhere else with a little picture yesterday and passed on it. Was so proud of myself.
Now I just read Liz’s review and saw the full size Living Proof and neck cream (rare in sub boxes imo) and caved—-right away like a hot cake slammed on the counter…..fell right down right away….
smh
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Luisa
Ditto. To everything you said.
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Our reviewers research, test, and recommend the best subscriptions and products independently; click to learn more about our editorial guidelines. We may receive commissions on purchases made through links on our site.
Please do not enter your email address in the Name field or in the comment content. Your email address will not be published. Required fields are marked *. Remember to post with kindness and respect. Comments with offensive language, cruelness to others, etc will not be approved. See our full comment policy here.