FYI – POPSUGAR Target Box Available Now! + Spoiler!

ByLiz CadmanJan 6, 2016 | 192 comments

Screen Shot 2016-01-04 at 3.41.50 PM

UPDATE: This box sold out in record time. If you want to get email alerts for future POPSUGAR Must Have box news like this limited edition box, make sure to sign up for News alerts at the bottom of this post.

Exciting news! The POPSUGAR Target Box is available now!

The Box: POPSUGAR 2016 Target Box

The Cost: $75

The Products: "Time to get motivated and make this year your healthiest yet. POPSUGAR and Target are back again! We've teamed up to bring you everything you need to get a jump-start on a healthy 2016. This exclusive box is fit-focused and filled with fun and functional essentials to get you motivated to move!"

Spoiler Alert!

Each box contains a Jawbone UP2 fitness tracker. Sugg. Retail: $99.99

Boxes will ship by Jan 15 via FedEx Smartpost.

Check out my review of the last POPSUGAR Target Box to see what you can expect!

Starting at $75.00

Active Deal

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Use Coupon Code MSA20

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POPSUGAR Must Have

3.9 overall rating

530 Ratings | 71 Reviews

POPSUGAR Must Have is a quartely lifestyle subscription box curated by the editors at POPSUGAR. Each box features their "must have" products for beauty, fashion, home, food, fitness and more. Every box has a value of $250 +!

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Posted in Subscription Box News

Liz Cadman

Liz is the founder of My Subscription Addiction. She's been hooked on subscription boxes since 2011 thanks to Birchbox, and she now subscribes to over 100 boxes. Her favorites include POPSUGAR Must Have, FabFitFun, and any box that features natural beauty products!

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192 comments

Julie

Ok so I got an email saying I will not be getting the Target box but I am getting the Today show box so if anyone is interested in trading the two let me know. I happened to have already gotten a Today show box and do not need another. But since I returned my xmas gift of the jawbone I really do want the Target box. Ugh. Another year another Popsugar nightmare.

Julie

Actually I just realized the today show box is only $50 vs the $75 for Target box so anyone interested in swapping this full Today show box plus $25 and/or additional items for a Target box let me know.

lily.abolghasemi

Hey girls- for any of you who received the backorder email… This is the response I received from Target. I urge you to reach out to them as well so hopefully they’ll have a sense of urgency to send more out:

Thanks for taking the time to reach out to us about your Target PopSugar Fitness Box. We understand the excitement around this item and apologize for any disappointment for your box being on back order.

Due to the limited availability of the item and the quick response to orders, our system has to update our availability with buyers and at times some may be backordered according to the placement of orders.

We’ve gone ahead and documented your experience with our Operations team. Please continue to check your email for updates on availability.

We hope you shop with us again soon and hope you have a great week.

Leah

I feel guilty reporting this, but I just got shipping confirmation emails for both boxes I ordered. I wish I could share them with all of you!

It’s just horrible. Subscription boxes are supposed to be fun, a treat to yourself. They’re not supposed to cause so much stress!

Claudia

I received my ship confirmation this evening as well. That box did sell out ridiculously fast. I agree with some of the commentors below, there should be a per person limit on these boxes. If people are purchasing just to resell, that leaves a bad taste in my mouth. It takes the fun out of sub boxes.

Kristin

I felt good seeing responses about the “processing” status, hoping to see a change there soon and receiving my box!

But then I received the dreaded email yesterday afternoon stating that mine was one of the “backordered” boxes. Wow. Starting to wonder just how many “backorders” they have. Unacceptable that they even allow so many to be purchased by resellers and legit customers get the shaft.

They’re giving us until Jan 25th to get a full refund but then saying they *might* get some stuff back in stock? If we want to wait, will we not be able to get money back if we change our minds? Because that would be BS. If they don’t know for sure that they can get stock (seems like they have no clue), they should refund everyone backordered.

The fact that limited edition boxes can become backordered and then left in limbo makes me want to never order a LE box again. Let alone subscribe.

Julie

I invite anyone else to contact Target via social media. I have only about 6000 followers personally but together with multiple ppl contacting them this should get sorted out. Target’s name and reputation is being put on the line. They are passing the buck saying its backordered from Target and they don’t know if and when it will be filled. This blames Target not Popsugar. I’m assuming Target made a specific agreement with them on quantity. They need to be made aware of the many people who had money taken and merchandise promised from Target then are getting jerked around. Target does not do business like this. If enough people bring it to their attention they should make it right I hope. I have begun using social media to contact them myself.

Lawden

That is a good idea! I’m in. Should we go on targets facebook… Where are you going to get in touch with them, through their website?

Julie

For those of you curious as to how the tracking status reads for people who received the backordered email. It reads processing, still. They charged my card on the 5th and it reads processing still so if yours reads processing it isn’t a guarantee you will get it. Probably the opposite.

Lawden

I think that if they don’t send those of us who ordered a target box in time and have had it “processing” for weeks now a box we should all just cancel our popsuger boxes and go with little lace box or luxor! At least their customer service really seems to care about their customers but like I said before I’m new to popsugar too and if this is what happens regularly I will not be able to handle it! Such a big headache not to mention the disappointment!

[email protected]

Both my monthly and target box still show processing…ugh…really??? I was so excited when the target box said it would ship by the 15th.

Anne

I’m seeing on fb that people are starting to receive “backordered” notices. Has anyone here got one? This is my first venture out with Popsugar and, based on what I’ve seen so far ( this box + comments about other boxes) it’ll probably be my last. The market is flooded with other options.

Julie

Ok I am beyond ticked about this. I was charged then got the backordered email today and I literally RETURNED the jawbone I got for xmas since this one had one in it. Now to repurchase it I don’t get the black friday price my husband paid..I have to pay $50 more. So they didn’t just inconvenience me they cost me $50!!! Why not only take more orders than you can fill but CHARGE people for orders you can’t fill. I’m going to voice my complaint to Target. They put their name on this fiasco too.

Julie

Thanks everyone. I’m so upset by this. I mean logging on and getting sold out is disappointing but having them charge you and then inform you after the ship by date that oops we took more orders than we have merchandise for? First of all they should have an absolute number in advance. Second of all if they do not then they should NEVER be charging peoples cards before making sure they can deliver what they are charging them for. It’s just bad bad business. And not even like they charged it right back they literally took weeks to figure out they took more money than they had product?

This is all so horrible, I’m almost scared to check my email for fear there might be a “backorder” or “cancelled” email. And I feel beyond horrible for those of you who have already gotten orders cancelled. I hope PSMH makes this right for you guys somehow.
I would sure hope that some of the people who ordered 12+ boxes to resell are at least having their numbers reduced… no reason 1 person should get 12 boxes while 10 others get none. I understand there’s some people who ordered a couple or even a few, that’s okay, but anything over 5 or 6 boxes per person is ridiculous when so many are having orders cancelled completely.
And I’m with the others who have suggested that PSMH not put a “ship by” date…

Julie- I really hope that if PSMH doesn’t make it right with you, that Target can step up and at least get you the jawbone for your original black friday price.

Lawden

Wow that is not cool. How are any of us supposed to be comfortable getting any of their special edition boxes anymore with How horrible of an experience this has been for so many of us! I really hope we all get our boxes soon and they come out of “back order”

Leah

Oh wow, Julie, that is NOT okay. I hope you fight this one. Someone needs to take responsibility for this. Let us know what happens, I’m rooting for you!

(My boxes haven’t gotten cancelled yet, but I’m now expecting it to happen. It makes me wonder who exactly is getting a box, if it sold out so quickly AND so many people who purchased it are getting cancelled!)

Sarah

YES!! This happened to me today!! I can’t even believe it! Here’s the email I got:

Hi there,

Thanks for visiting POPSUGAR Must Have!

“We wanted to update you on your purchase. Unfortunately, the POPSUGAR + Target box is sold out and your order is on backorder. Because of this, we aren’t able to fulfill this order at this time. We will let you know if we’re able to ship out a box as soon as we receive additional inventory. However, if preferred, please let us know by Jan. 25 if you would like a full refund.

We sincerely apologize for this issue, and we are sending you a special gift to make up for this inconvenience. We appreciate your understanding and hope we can turn this experience around for you!”

So, I’m very curious as to what the “special gift” will be. If they’re able to actually get the Target box for me, I don’t mind the delay if they send a free gift. If this goes bust and they can’t send the box, I’ll be pretty upset that they oversold them and waited all this time to let us know. 🙁

I’m also still waiting for them to get my broken candle from the November box replaced, so yeah. We’ll see what happens. I’m new to Popsugar, but hopeful they honor their word and send these things!

Lawden

This is not right! I bet that’s what is going to happen to me even though I’ve been contacting them daily asking why the box is still processing and they keep saying “oh we are working hard to get it to you” why get everyone’s hopes up and have them thinking for weeks they will receive this box to just be so disappointed?! I’m really sorry this has happened to you!

lily.abolghasemi

Sarah,

I received this email too. So sad, I want to cry 🙁

Hi All,
fyi – when I log in to my POPSUGAR account it shows the status of my orders as “‘tracking: processing”.
I emailed customer service and below is their reply. Hope this helps.

…your box is currently processing in our warehouse, but it should be shipped out within the next few business days. We are shipping a larger volume of boxes this month and there has been a bit of a delay, but we are working hard to get your boxes out to you as soon as possible! Once it has been shipped off you will receive an email with your tracking information…

Tessa

So it is now the 18th and still no signs of it shipping. My FedEx account still just shows “label created.” My question for POPSUGAR at this point is why do they even bother noting on their products “Will ship by ‘x’ date?” when they clearly never hit those dates!?

None of us would have room to complain if THEY didn’t give us shipping expectations in the first place. They are seriously shooting themselves in the foot by overpromising and under-delivering. Now I am annoyed!

Heather

I ordered a box, my credit card was charged (not refunded, I checked) and didn’t get the email confirmation either that it was shipped. Anyone else get theirs shipped yet? (Sorry, same question I’ve been wondering all day as the girl with the same question below)

So, instead of cleaning the house, I’m trying to sort this out – any excuse I guess. Backstory is that I placed 2 separate orders within minutes of each other when I saw the thing go live. Now, per POPSUGAR’s website, both of my orders are “processing”. Oddly one order is dated Jan5 and the other is dated Jan8. Both were charged on Jan5. Hmmm. Hopefully we’ll get answers on Monday.
So curious …

Tessa

Hi there,

So I can see that a shipping label has been created in my FedEx account as some others have mentioned, but I did not get any shipping confirmation from POPSUGAR. The package has not started moving yet though.

The one thing I do find interesting is that the package is only 1.7 lbs. For some reason I thought the Target Box would weigh more.

I can see that my January box shipped and should arrive this week and that one is 3.4 lbs! Interesting….

This is my first experience with Popsugar so not sure how reliable they are… the purchase confirmation said this box was shipping no later than the 15th and that an email will be sent when the box shipped. I didn’t receive an email – checked my credit card and the purchase hasn’t been refunded.
Curious if anyone has received an email confirming shipment?
Thanks!

Andrea

If you ordered this box make sure you check your account. My order was canceled without any notification from PS. I only knew because I got a notification from my credit card company about the credit back to my card. I emailed PS to see what the issue was and was told that “some orders went through after inventory was depleted.” I’m bummed that I’m not getting my box and disappointed in the poor communication from PS.

Cynthia

The same thing happened to me. I realized the amount of the Popsugar box was added back to my bank account. I emailed PS to find out what happened and a few days later I received the response below:

Unfortunately, some orders were processed after the inventory was already depleted. Very sorry but your order appears to have been one of those. Since we do not have a box to ship to you, we had to go ahead and process a refund. Very sorry for then inconvenience!

Sad that PS couldn’t even email me to tell me what happened. All the money I’ve given to PS over the years I expect some kind of communication.

Tracy

I’m SO over not getting this box because I didn’t jump on it until an hour after it went on sale. Knowing the gluttonous eBay sellers were allowed to snatch them up at a dozen at a time makes me sick. Now … Not getting Adele tickets. Oh yeah. That’s worth me crying about still. Sigh. Sniff sniff.

Anna

Sorry, I didn’t mean to post three times! But as you can see, I really would like the box! 🙂

Anna

If anyone wants to sell I would be willing to pay for S&H plus an additional fee on top of the purchase price. Lisa, thanks for getting back to us.

Emily

You may have mine. I have a fitness tracker already. I’ve tried to respond to you a couple times but the comments keep getting deleted.

mish

I’m super interested still – keep putting it out in the universe to see if anyone selling. mishmish10101 @ gmail dot com

Anna

Thanks so much Emily! My email is [email protected]
Send me an email so we can set up the details.

Anna

If anyone is interested in selling the entire box I would be willing to pay for shipping plus an additional fee on top of that. I really want that box!

Lisa

I will probably be selling one of my boxes. There was a glitch in the PS system, so I will probably be selling my extra one. I will let you know after everything ships.

Anna

Thanks Lisa! Let me know if you want to sell after you receive it.

Talaura

Interested in purchasing a box as well. Thanks!

Rceli A

I bought mine yesterday morning. Was SUPER excited. Then at lunchtime found out I was already getting a fitness tracker from my sister , so I contacted PS to see if I could cancel the orderso someome else could buy the box. But Nope. The email said: “Unfortunately per our FAQs all of our Must Have purchases are final and nonrefundable. We would have love to accommodate you as a one time exception however it does seem like the order has already been sent to our warehouse for processing and we are unable to cancel them.”

Okay. Fine by me. Now I’ll have 2 fitness trackers. I might put this up for swaps.

Karen

If someone would like to sell their whole box when they get it please let me now.

Christen

So I ordered one mainly for the fitness tracker, which I’ve been wanting, but then i thought about it, and i know have freakishly small wrists. i read somewhere that the Jawbone is made for a a “looser” fit. does anybody who has one or tried one know if it’s easy to adjust to fit a range of wrist sizes?
On the other hand, if it doesn’t work for me, it’ll be up for grabs (for less than $75).

Aminah

I really wanted to surprise my hubby with one! If it doesn’t work out, please let me know! I do hope it works out for you though. Thank you so much! 🙂

Justme

Finally got one. I set my alarm for this one lol. Last years was so good, wish I would’ve known about it. I already have a Fitbit so I’m gonna probably gift or sell the jawbone. I know people don’t want to see a repeat box but I do yoga regularly and would love to see a mat again. And a giftcard.

Lucinda

The reason it sold out so fast is because eBay resellers bought dozens of the boxes each. I know because I belong to a couple of forums for eBay sellers, and some were talking about it. They wait for these boxes, then pounce and purchase as many as they can at once. Then, they resell the individual items, netting a tidy profit per box.

Honestly, Popsugar and Target should limit purchases to one per person. I didn’t get one either, probably missed out on it by ten minutes or less.

Sher

Personally I think that’s kind of underhanded.

Randi

I was kinda wondering if something like this had happened… it was just crazy that they sold out so fast. What was it like 15 or 20 minutes?

I definitely think PS should put a limit on these. Target had a 2 box limit on the Dec boxes, but you were still able to just place multiple orders (I order for my aunt and friend who are usually busy as well as myself and got a couple for gifts). At least that way it takes a lot longer for people to place big orders.
I don’t know, but something should be done to prevent stuff like this. It’s one thing to order multiples for gifts (Target boxes made great Christmas gifts), but completely different to bulk order just to make a profit and prevent others from getting one.

Justme

That sucks, I thought they would have at most a limit of 2. I don’t like to see this happening but I guess if popsugar doesn’t care what’s to stop them. It can be a total hassle reselling though, but I know some people make it their job.

Hays

Just trying to help some people out… The newer version is available too for $60. Just click on the “view newer model” option on the listing. Sleep tracker included. Shipped and sold by Amazon.

Kristin

Looking at the spoiler photo in the email that PS sent, the UP2 is the newest model with the thin strap – selling for $88 – 99 on Amazon depending on the color. The thin strap in purple is $68 on sale though! I guess the big difference is the thinner strap. I read that it’s an updated model – apparently the larger strap closure can lead to the tracker falling off. Crossing my fingers that’s the thin one they include. Otherwise… d’oh :/

TBH, I’m hoping for some good stuff other than the UP2! I might be interested in the tracker depending on the model, but I’d be more interested in other fit accessories.

Hays

I realize my comment is going to be controversial, but here we go… The jawbone up2 is available on Amazon for $60. I would urge anyone who is interested in purchasing to buy it there. I saw some people want to sell theirs for the price of the target box. $75? I don’t find that fair. This box sold out so quickly and it’s a shame for the people who were interested in the tracker and the rest of the box contents. Can you tell I’m bitter? ?

I’m probably selling mine for 50 or maybe a touch less. I wouldn’t ask someone to pay the full value of the box.

Lucy

Well, I’m planning to sell mine for $75 locally. I wouldn’t sell it that high here.

Marie

The $60 on Amazon , is the old discontinued one.. Not the one in the target/popsugar box

Kristi

It depends if this is the new one (with the sleep tracker, new straps) or the old one that is $60. I plan to sell mine on a local buy/sell site, not here – I wouldn’t expect $75 from a msa reader who knows full well that I got a bunch of other things in addition to the tracker for that price – But someone local, who has no idea about this box, sees $75 and thinks it’s a great deal (which it is – if its the new version!).

anon

I feel like I need to add caution for those looking at amazon. I have been burned a few times when purchasing from amazon. I have been sent counterfeit items by retailers selling through amazon. I even had a bad experience with an item that was sold by another company but fulfilled by amazon. I am not saying that the jawbone that is the cheaper price is a knock off being sold as the real thing, I’m saying to use caution. I will no longer purchase anything on amazon if amazon is not the seller.

We recently purchased bulk (over 2,000) JawBones for work and I can tell you that the mark-up costs are really high (as they would be for FitBit) so at least for this product it is possible to sell them rather cheaply on Amazon and Ebay and still make a profit.

Hays

I totally agree with you. I have been taken advantage of on eBay and that is why I stick to Amazon now. The listing I saw was for $60 and is shipped and sold by Amazon. Plus, they have 3 colors available and it includes the sleep tracker.

anon

and….I was sent a lipstick that was outdated 2 years prior to my purchase when ordering through a company on amazon.

K630

So I don’t know if this will work for anybody else…I was on the fence about getting this box. I had opened the website in time before it had sold out, but figured I wouldn’t get it because I didn’t want the tracker.

But since I had the website opened I just tried to add the box and it worked, and I was able to check out and received a confirmation. I don’t know if this is going to get cancelled because when I checked the website on my phone it was sold out.

Hoping I will be able to sell the tracker for the price of the box.

(Order confirmation was at 2:31pm CST, so well after it was already sold out). Hope this helps the random person that was on the fence and still has the webpage open.

Talaura

If this is true for anyone else, add a box for me! I’ll send you money plus shipping.
grrrr popsugar….grrrr

K630

@Talaura: Oh! I should have thought to try and do that so others could benefit if mine went through. If I don’t like anything else in the box maybe I can send it to you or someone else that’s interested.

@Hays I wasn’t trying to benefit off of someone’s misfortune…great find on amazon, I hope anyone that wants the tracker gets it that way.

Just hoping to break even if I’m not interested in the rest of the things in the box.

Breana

How did this sell out so quickly? They usually have at least a few hours worth. I am super bummed!

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