Back in Stock – Beauty Brands Holiday Haircare Bag for $10!

I should have listened to you all. I foolishly ordered this. I didn’t receive one hair care product and only received a bag and some perfume samples. Horrible!!! If it had said perfume samples I would never have ordered it. I have a sensitivity to perfumes and get migraines from it. When it said hair care products I thought great….not so great! ALL perfume. Blah!! Very disappointed!!!!

This company is shady and I would not suggest dealing with them, nor will I be ordering from them again. Like many others, I was missing 3 of the items that were stated to be in the bag. When I ordered, I saved the screen that showed the order information. It clearly stated, “Bag Includes” with a list of all of the items. They went back later and changed it to, “Bag May Include” to try and deceive people who were asking them to send them their missing items. I did email their customer service and they did respond within 24 hours which I appreciated, but they gave me a canned response stating that not all customers get the same bag, and that you may not get all of the samples. I understand that it’s only a $10 bag, but it’s not right to deceive people by telling them they get items they don’t plan to include. I also don’t understand why the items are still listed on their page if they don’t have them to send to people. Lastly, it’s no where close to $100 value. It’s mostly foil packets. I filed a dispute with my credit card company out of principal.

I’m very dissatisfied. 5 items are missing. I got the yellow bag and a lot of the bigger items are missing.
-Redken Pillow Proof,
-Sexy Hair Spray Mousse
-Tigi Pomade
SEXY HAIR BIG SEXY HAIR ROOT PUMP -REDKEN CERAFILL MAXIMIZE DENSE FX HAIR DIAMETER THICKENING TREATMENT
– SEXY HAIR HEALTHY SEXY HAIR SOY TRI-WHEAT LEAVE-IN CONDITIONER

I’m very satisfied. I just received the blue bag (bag V1 according to my invoice) which had every item in the picture. Then the extras were a deluxe tube sample of philosophy miracle worker (yay!!), Murad acne clearing solution foil pack and a tarte brazilliance self tanning towelette. All for $10.95? What’s not to love about that! Would I pay $100 for these items? Not in a million years, but for not much more than the cost of a coffee and croissant at Starbucks, I’m very pleased with this box. And once again, thanks to Liz for the heads up on the $5 savings.

I received a yellow bag and am missing Redken Pillow Proof,
Sexy Hair Spray Mousse, and Tigi Pomade. I will email them and will likely be ignored. But I do need to try to get a response in case I do decide to dispute with my credit card. It’s just the fact that there is no truth in advertising. I may or may not dispute, but I will definitely not order from them again.

If you go on the site now, the bag is still available but now it says that the bag MAY (in bold letters) contain the following items. Regardless of how they word it, there is no way that this bag contains $100 worth of stuff.

I just received my box today. I got yellow bag, lime green hair clip and red nail polish. From the description, I am missing 3 things: Redken Cerafill Maximize Dense Treatment, Sexy Hair Soy Leave-in Conditioner, and S-Factor Serious Shampoo and Conditioner. Then I took a close look at the pictures on their website and those 3 items are NOT shown. Mine look exactly like shown on the picture except the color variation. Not sure if these items are travel-size or in foil packets, but maybe one of the variations. Overall 13 items and 3 little samples felt ok, but definitely didn’t feel the value was over $100.

Has anyone had any luck with their customer service? I called yesterday because I ordered 2 and only one arrived. They acted like I was lying and told me they’d have to look at the weight of the package I received and would get back to me. I also complained because I had the yellow bag and was missing those same products. They said oh well, contents vary. There is no way what I received has a $100 value. I only received 9 total items when the customer service person said I should have received 12. Wondering if I should call again. Unfortunately I paid with a gift card as I’ve had one for years to there and there isn’t one nearby so I can’t contest with my cc company.

I bought mine during the second round of availability. Mine arrived today, and it’s missing 3 items too. It’s missing: (1) Redken Cerafill Maximize Defense FX Hair Diameter Thickening Treatment, (2) Sexy Hair Leave-In Conditioner, and (3) S-Factor Serious Shampoo and Conditioner. I’m disappointed, but for $10.95 it still was a good deal.

I got the yellow bag, and like many am missing the Redken Pillow Proof,
Sexy Hair Spray Mousse, and Tigi Pomade. Disappointed and feeling like a bit of a sucker, but at least it didn’t break the bank.

Maybe it’s $100 with those missing three products but not without them. Debating on a Paypal dispute…

Got my bag today! I’m missing the pillow proof spray, sexy hair big hair mouse and the tigi pomade. Overall, everything else looks great. I’m sad about the pillow proof spray because I use that every day and it would be great to have a travel size for my overnight bag. But what I ended up with was totally worth the $10 I spent 🙂

Wow, lots of variation! My bag gets here tomorrow and I’m very curious as to what I’ll get! Hoping for the it’s a 10, but not holding my breath!

I emailed inquiring about the missing items. I got a reply…. A bunch of bull & the run-around. Needless to say, I will not order again. Shame.

Yeah yeah I missed 3 products too, still a great deal but sad to not get everything! 🙂

Missing pillow proof, sexy hair spray mousse and tigi pomade.. Didn’t get something different to make up for it and these are the main items supposed to be in the bag.. :((

I got all the products listed plus free samples. Great value.

I bought one in the first round and received everything on the list except for the Pillow Proof, Bed Head, and Sexy Hair Volume spray. Yes, there are 3 things from the photo that are not in the bag, but there are 4 things that are not in the photo that are in the bag, and the description on the website says that quantities and assortment will vary. Either way, at $11.77 with shipping this was a killer deal and if you ever got a Birchbox, heck, even a Beauty Fix, with this much much stuff I’m pretty sure we’d think it was a great box.

I’m filing a PayPal dispute. The only thing in my box with any value is the ” It’s a 10″. This box is a 0 and I don’t appreciate them advertising brand name products I would have liked and used. I got no name foils.

I don’t think things like this should merit a mention until someone has it and can describe both the box and the QUALITY of the company behind it.

I was missing the same three products and messaged customer service wondering what was going on with that. They e mailed me back and basically said that quantities vary :/

I got three. Two came in blue bags, one in yellow. The blue bags are identical as far as content, the yellow is slightly different. My guess is that they listed all the things you *could* get, depending on which bag they shipped you.

I guess I lucked out…I’m not missing anything. Only the Amika is for me, the other bigger sized items and poof are going in someone’s stocking. The packets, clips and extra samples can be for swaps. I think it was a pretty good deal, but $100 feels like a stretch.

Ordered in the 2nd wave. Kind of disappointed. Missing 3 of the products I was interested in and the only sample, Biolage, I was interested in as the original sample choices were already gone.
Missing: Redken pillow proof blowdry express primer
Sexy Hair big sexy hair root pump volumizing spray mousse
Tigi bed head slick trick form hold pomade

I got this in person yesterday at a Beauty Brands store (and I had a off 10 coupon, so it cost me 5.41). I got it mostly for the Its a 10, but there’s a couple other good things too!! I think this is definitely worth it, 2 oz of It’s a 10 is probably $8 alone.

It says valued at over $100. They have to abide by that or get hit with false advertising. The picture itself doesn’t even have all the things listed. I ordered 3. I didn’t see the limit one. I got to use the $5 off and it shows 7 free samples, not 3. Wonder what is up?

Snagged 2! One during the 2nd wave and one during the 3rd wave. Hopefully no stuff missing!