Little Lace Box Subscription Review – March 2015

I wasn’t able to redeem my code for a canvas yet and now the website says they are sold out (and you can’t redeem the code!?)… does anyone know about this?

I just wanted to add and honest and real life experience dealing with their (LLB) customer service. I originally subscribed back in 2014….when i resubscribed in Jan 2015, I decided to use a second email address to get the discount on my new account. Well let me tell you how big of a mistake this turned out to be. They did not send a box for over two months so by March I was emailing them asking about it….with no response…..a couple weeks later I decided to email again, because by this time I had been charged 39.99 twice additionally and had received no boxes. By end of April I received one box, I wrote an email asking if I was going to be getting another box or I was getting a refund…..they told me I was refunded, (I was but for only one of the 39.99 charges). So I wrote back and explained that I was not refunded, then they wrote back a snooty note, and decided to refund me the discounted amount, and I had paid for another box and had paid regular price…so they took back the discount and basically called me a criminal for using a second email address……I was in shock so I had to share my story! dont make the same mistake with signing up twice under two different emails….yikes….i have experienced TERRIBLE customer service…every time I emailed…and this emailing took place over 4 months………and by the end I got blamed, no apology and basically called a criminal for using two email accounts with no apology ever in this whole ordeal….WOW!!

Ahhh! I just got April’s box!! I’m shaking I’m so excited!!

I was charged today for April’s box. I am looking forward to the theme, plus it’s my birthday month:) It has to be an amazing box.

I just got notification that my print has shipped!! Should be here Friday, so excited! (I did upload within the week with a square shaped photo).

LLB sent a long email explaining changes.

Liz – Do you have it? It might make it easier for everyone to discuss this on a separate blog post if you feel that is appropriate.

Has anyone attempted to redeem their canvas print yet? I have been having a heck of a time trying to upload an acceptable photo. I try to send my photo and it disappears but doesn’t show me any confirmation. Kind of frustrating…

On their FB page they say that all points and account history should show up on the new website by 1 April.

Does anyone here know how the llb point system works? What the value is , what one can spend them on ? Also I am unable to see the points on the new website, does anyone know where to find them ? Thanks

I just received an email from LLB – apparently a number of subscribers with email addresses starting with “M” or “L” got inadvertently deleted so if you haven’t received your March box yet, you might want to email LLB to have it sorted out.

I know we have some very ingredient savvy members. What’s the verdict on the Olive hair cleanser as far as compatibility with color-treated hair? The newsletter states it is safe for all hair however, I see many ingredients listing what appears to be some version of sodium laurel/laureth sulfate. I’m not a chemist so I don’t understand all the nuances between the names.

Thanks!

I liked the box overall. The water bottle was a hit for me. I use glass bottles exclusively and was happy to get a smaller sized bottle. Sadly, I just dropped it on a hardwood floor and it shattered. The bottle definitely wasn’t as hardy as my camelback or lifefactory glass bottles, which I have dropped outside many times. 🙁

I got the hot pink water bottle (I hate pink), the sponge and two of the Oliva shampoos. I emailed LLB to let them know I received two of the shampoos and no conditioner (I am overloaded on shampoos and wished I had received two conditioners instead)…. LLB got back to me in 30 minutes and said they were going to send me a set of conditioners to go with the set of shampoos I got by mistake.

Well, low and behold, they sold out of the Oliva conditioners and couldn’t send any to me. INSTEAD, they sent me a whole package of goodies. A set of the orange shampoo and conditioner, a Luxe body butter, and a package of Beekman Facial Cleansing Wipes! I’m floored that they went over and above for me like this.

I recently bought a new car so I had to cancel most of my subscriptions and I ended up keeping LLB and Popsugar…. I was going to cancel one of these too but honestly, LLB just totally won me over.

Has anyone’s LLB subscription been canceled after they switched websites? I am super annoyed because I didn’t get any emails about cancelation and I didn’t even cancel.

It sounds like anyone can add the canvas to their cart on the website and then put it the code. I would still like it confirmed that it works for the swapper.

Love this box! If anyone is interested in selling the whole box – let me know!!!

Has anyone that has swapped the code confirmed that it can be used by a different recepient?

I’ve been enjoying my box 🙂

I think I am one of the few that are happy to receive a full-size shampoo and conditioner. I received the Oliva Shampoo and Conditioner which is paraben-free and SLS-free. It works great with on my hair which is thick, long, wavy, and color-treated. it did not affect my color, and my hair is soft and shiny after use.

I’ll be using the sponge to take off my masks. I’ve been using paper towels so this is a better solution. I received the turquoise water bottle and love that it is glass and made without harmful chemicals.

The canvas is a little intimidating to me. I’m glad that we have time to redeem our codes. I do love that it is a personalized item.

The letter and emails don’t bother me. I think they want us to be happy with their boxes, but it is hard to please everyone. They are being transparent with us which I think is a good thing. Plus I enjoy reading about how other businesses run and their struggles/solutions.

I’m excited about the kitchen theme and can’t wait to see what is included in the box.

Has anyone tried to use the canvas code yet? I did and it tried to charge me shipping. I got the impression that shipping was free. Any info on this?

At first I felt a little disappointed when I went through this box. I got the blue bottle and the olive hair products, which I am happy with. I hadn’t seen any spoilers beforehand. Then I read the letter about the canvas and was thrilled, especially to be able to pick it out. I have looked at those things for years and never took the plunge to try one. What also makes me happy is that I haven’t seen this in a box before. There is so much stuff out there if a curator will take the time to look and is creative enough to move in new directions. Not everything will work for everyone, but I appreciate something different, and I imagine this took a lot of work to get the details ironed out. Of course, I have to get my canvas in hand before I will really know how it went!

I really liked this box, I will use everything. I got the pink bottle, and orange hair combo. The only thing I am worried about with the bottle is that the Kate spade logo in white is going to rub off after awhile. The thing that would have made this box even greater is if they had included a body wash in some spring scent, to use with the sea sponge, even a travel size one would have been great. But I really enjourfl

I still haven’t received my email with the code.

I love my box. I got the same items as Liz & they all fit me perfectly 🙂
I got the email with my code in it today. If I decide to get the print soon it’ll probably be a picture of my boyfriend & I, but if I can hold off until Nov/Dec I can put a picture of Istanbul or Athens in it…decisions decisions…

I would love to purchase a full March box if anyone is selling.

What one may find funny, another may not…