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Reminder – Check Your Email for Birchbox Sample Selection!

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Birchbox Rent the Runway

Reminder to check for your Birchbox email to select your sample for this month! (This link will take you to the sample choice page, but you have to use your own personal email link to be able to select your sample).

If you are new to Sample Choice, you should get an email today if you are a Birchbox Ace, or referred a friend to Birchbox before January 25th – all other subscribers will get their email tomorrow.

Are you going with a sample pick or the Rent the Runway guest editor box?

Written by Liz Cadman

Liz Cadman

Liz is the founder of My Subscription Addiction. She’s been hooked on subscription boxes since 2011 thanks to Birchbox, and she now subscribes to over 100 boxes. Her favorites include POPSUGAR Must Have, FabFitFun, and any box that features natural beauty products!

All views in this review are the opinion of the author. My Subscription Addiction will never accept payment in exchange for a review, but will accept a box at no cost to provide honest opinions on the box. This post may contain affiliate/referral links. Read the complete My Subscription Addiction disclosure.


  1. I went with the eye makeup remover because it said gluten free, and also because I am using some old Clinique that I’ve had for years and I think maybe I should throw it out!

  2. I finally got my email today, and of course, every choice is gone. This just isn’t fair or right, this happens to me every month. I have been a subscriber for many years, and I seem to be overlooked.

    • Call them. See what happens.

  3. Still haven’t received my email yet. Am I the only one left? (said dramatically). My mom already received hers and she’s new!

    • You are not alone! I haven’t received an email yet either.

    • I too have not received my birchbox email. Everyone I know received their link yesterday. So, I am not really sure what the process is when people receive their links. I realize ACE gets their links early and this month if you referred someone you received your link a day early, but it still doesn’t explain why my link still hasn’t come, when everyone received theirs yesterday. There are definitely bigger things going on in the world, than me not receiving my link yet, so in the meantime I will just patiently wait.

    • Some people have had luck emailing customer service directly, explaining they didn’t get the email and telling them what they would like to reserve. I would give that a try.

    • JUST got mine and nothing was out of stock yet.

  4. I got my email super late, about 6 PM PST. I got the Rent the Runway box, the others didn’t thrill me. Yay! Finally!

  5. JUST GOT MY EMAIL and everything is still available so those of you who are panicking can panic less :p

  6. so i am an ace with two different emails (yea shows that i spend way to money at BB 🙂 ) i received and email for my one account but not the other i am dying has any one else experienced the same thing i wonder why i get one but not the other and i have called them to change my email preferences in the past so i know its not that AHHHHHH

    • You can pick your sample using an older sample choice email from your account. It will link to the new sample choice page 🙂

      • oh my gosh you rock!!!! that worked thanks so much!!!!!

      • No!! They won’t let you do that (anymore). You won’t get your chosen sample and likely just a lecture if you ask why you didn’t!

  7. Got my Rent the Runway box! Yay!

    • I haven’t gotten mine yet… Boo. 🙁

  8. E-mails jut went out! Check your inboxes!

  9. I got my PYS email. I’m on the West Coast.

  10. It’s 5:45 central (6:45 Birchbox/NY time) and I haven’t gotten an email. Seems weird it’d only get sent out after business hours…I’m losing hope!

  11. FYI its 230 pm on tuesday and i emailed birchbox since i had received no email yet and got a response that says “While we are not able to take your choice quite yet, Please be on the lookout for an official email inviting you to make your selection very soon”
    No indication of WHEN the email should have gone out or will go out. no indication of a snow storm, etc. for me i only get the monthly emails every other time or so (funny i always get emails from them trying to sell me things!). Just wanted to update you.

    • Thanks, Tara. I understand that they are a big company and growing rapidly, however, the lack of any mass communication makes me crazy. Okay, rant over. 🙂

    • They may not be saying it, but I’m almost certain that its due to the storm. Many businesses are closed today in NYC as well as all the schools, and there was even a travel ban last night after 11 PM. Public transportation is running on a sunday schedule or not at all. If Birchbox is open today, I am certain that the work day would have been delayed. But I do agree that they should have at least posted something about it so people don’t go crazy checking their emails!

  12. Has anyone gotten a sample choice e-mail yet? I thought they were supposed to go out today?? :/

    • I was just wondering the same thing!

      • So weird… I am little disappointed with BB as of late… They seem to be having some weird back-end issues as well as consistency… Late sample selection e-mails in addition to the very late BB Plus items I reserved for January have still not arrived. I only received any communication on the subject after e-mailing them several times asking what was up. The lack of communication is always what bugs me. I’m hoping this is a temporary snafu.

        • I do take back of what may have been construed as snottiness. I had forgotten (as I am in San Diego) that there is a horrible snow storm happening back East. From the looks of their FB page, that seems to be issue and people seem to think it should be coming this afternoon. Fingers crossed. 🙂

    • We’re in the middle of a big blizzard. That may have something to do with it. I’m glad I’m not the only one who hasn’t gotten an email yet. I was a bit worried!

      • I was just wondering the same thing, I have yet to receive an email and it’s almost 4 o’clock in the afternoon. I’m in Missouri and it’s 52 today, been really high 40’s and 50s for the last couple weeks. I forgot that it’s winter and the NE is getting snow.

        • BB responded to the posts to their page on FB and said that Ace’s should be receiving their sample selection e-mail this afternoon and everyone should receive their’s tomorrow. On the “plus” side, I also got an e-mail that my long awaited Birchbox Plus items have shipped, finally! (Ha, get it?) 🙂 So perhaps better late than never. Staying positive.

  13. I was told by a birchbox rep that they are happy to sub out the big ticket item in the Birchbox men’s box. Has anyone had any luck with that? In our first box we had no ability to choose, and the item isn’t practical for us and not something I’d be easily able to gift. We haven’t received the actual box, so I haven’t contacted customer service yet.

    • I got my husband a gift subscription for Christmas and he received an orange polka dot pocket square. I emailed customer service and they replied with a subject line that made no sense (“Your giftcard from Jill” – um my name is Lauren and this wasn’t about a giftcard) and pretty much told me they would pass along my comments. If anyone has had success swapping items it would be nice to know. Unfortunately for me customer service didn’t seem to care.

      • Hey! The same thing happened to us but we emailed and they sent something else. I’m sure you just had a mix up. I’d email them again, just reply to it.

  14. I use sweet almond oil for eye make up remover. Works great, natural & mild,no junk!

  15. Was going to go with the makeup remover but it has parabens :'( don’t need more mascara and as someone with curly dry hair, sea salt spray is a no-no. Guess I will leave it up to birchbox and hope for other things I can use, otherwise that’s one more sample for all you ladies who want these! This ace isn’t picking this month

  16. I loved all three sample choices, but am leaning toward the sea salt spray because I already have the Mary Kay eye makeup remover — does anyone know how different/better Marcelle eye makeup remover is?

  17. I saw on facebook that the Ace’s email will be going out tomorrow (Tues) instead of today (Mon.) Ace’s will still get the email a day earlier than the rest (everyone else will get theirs on Wednesday). hope that helps! no more checking our emails constantly now 🙂

    • Thanks for letting us know – I wonder why they changed the date!

      • Thanks. I have been waiting all day! I have more luck if I pick.

    • Thank you! I was going crazy trying to figure out why I didnt get it today!

  18. I am going to pick the makeup remover. I would leave it to chance, but a lot of times I have seen people not pick at all and still receive one of the sample choices anyways. Not at all interested in yet another mascara or hair item!

  19. This is the first time I’ve actually really wanted to choose. I’m stalking my email for the notice – wasted all morning and still nothing!

  20. If I picked I would go with the Marcelle eye makeup remover for sure just because everything that I’ve tried and purchased from Marcelle has been great. I absolutely love the clay mask and I have a few of the marcelle lux glosses/creams that I enjoy.

    I’ll probably let birchbox just pick for me. My choice is usually a last minute decision but I’m also wanting the Marcelle makeup remover which is suppose to be good for sensitive eyes like myself.

  21. Still waiting!

  22. I am hoping to get the rent the runway box – so far I have not had much luck with the selections window as the e-mails arrive at random times each month and mine have been on the later end of it ie. sold out even when I click the e-mail a minute after it came (I understand they have to do that to avoid crashing the site like it did the first time they had selections) but I am hoping they are at least rotating them so the same people don’t get them first each month. Wishing the rest that are waiting on here luck too.

  23. I want the Rent the Runway box *and* and the eye makeup remover. lol I guess I’ll be forced to try to get the eye makeup remover via trade. haha Assuming either are still available when I get my email…

  24. It seems I always miss the choices, but I have been very happy with the boxes they send me (except the very 1st one). So I don’t mind missing out!

  25. I haven’t received the email yet, but not too excited about this month’s choices. I might just let it pick for me this month.

  26. Are all the boxes going to have the cute flower print or only the curated ones from Rent the Runway? Is it sad that I just want that box??

    • I save all the cute boxes too and reuse them for nail poliahes and regifting!

  27. I’m not crazy about any of the choices so I’m going to skip picking this time and see how it goes.

  28. I inpatiently keep checking my email. Lol. I really want to get the rent the runway box! Love everything in it and am not crazy about the sample choices. But I could also go with the eye makeup remover because that stuff is awesome, it’s just that I already have a big bottle of it but I suppose I could save the sample for travel. 🙂

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