Complete POPSUGAR Must Have October 2014 Spoilers!

Value is not that important as LOng as I break even….when I saw the spoiler I immediately. nacelles because I have no intrest in anything BUT I was just charged for the box yesterday, I’m confused and irritated that I now have a whole box I dislike I had been on the fence about signing up because of the cost but all the previous boxes have been amazing and my first box was sept. And I LOVED it so this box is a MAJOR let down and a complete waste of money…..does anyone know the sea line to cancel before they can charge you again because I cancelled at the beginning of the month so I don’t know why I was still charged as of yesterday

I just closed my account. I never got the delayed shipment email, i read on Facebook that people are starting to be double billed and both this and the fall box are disappointing. Sad.

Imagine my surprise when I came home from work today – and a white and pink box was sitting at my doorstep. Keep in mind: I never received any tracking information. Very odd, but I’m not complaining! Perhaps they have had issues this month with the tracking portion of their system? I’m outside of Philadelphia, if that provides any reference for anyone else. And I usually receive my boxes around this time. So – for all of you still waiting, perhaps yours will be delivered in the next day or two, too!

As far as the contents – I’m pretty happy. No, there wasn’t a big “wow” item, but I will use every item in this box (except for the decals). Granted, I’m fairly new to the sub box game, so I’m still happy with things like eyeliner. 🙂

A bit of review for those interested- the bar soap smells lovely and subtle. The candle is a bit heavy (floral?) – but I’ll still use it. The chalk that came with it was broken in the package, but that’s not a huge deal. And the container is so cute, I can see myself putting smaller, votive sized candles inside once I’ve burned away the original candle. I ended up liking the pumpkin “meatballs” way more than I thought I would – they’re rich and a little bit spicy. The butter eyeliner is a slightly shimmery grey, which is different from everything I own and goes with the October/fall theme wonderfully. The picture frame is fun, too, and I like that I can do a picture on each side and flip it periodically. The socks – meh. Not my favorite, but who can’t use more socks to wear around the house?

I hope everyone receives their boxes soon!

Popsugar has done itself a huge disservice by not being transparent with its customer base. I’m one of the few who has been charged and been charged since October 1st. I see bloggers with their boxes, but I do not have one. Being that they violated their terms of service and do not wish to communicate with us about the delays, I emailed them for a chargeback. I will followup with my credit card company in a few days to dispute it. I don’t want the box; I can’t cancel it because they already have my money although others can cancel even today, and I doubt I will see the box before Halloween. I am always one of the later ones to receive my box. I calculated that if my box shipped today it will arrive no earlier than the 23rd if it ships from the NY side.

I try to stay positive about the problems with subscription boxes. It is not always easy to run a company and problems do occur. A part of me feels bad, but on the other hand PopSugar is not being responsible to its customers.

I canceled my Popsugar subscription. I was torn because I think they have the best bang for the buck. This month looked super cute, but a few issues have made me lose faith in them:

1. They sent boxes out in advance to bloggers when they knew their subscribers would be receiving their boxes late. This means they place marketing promotions over customer satisfaction. Yuck.
2. They refuse to admit that anything is wrong. It’s not the late boxes that worry me, it’s the total lack of communication from popsugar. They’ve sent me numerous promotional emails, but not a single “we’re having some issues, bear with us” note.
3. Their defensive, dismissive, and dishonest tone on Facebook. Again, admit that you are having issues! Instead they are telling everyone that they will get their boxes as scheduled and that their emails to customer service will be answered shortly.

All of this reminds me of problems I’ve had with other subscription services right before everything went really wrong. Had Popsugar just admitted their problems from the start and offered a little discount or a small extra for the trouble I would have stayed. But if I can’t expect honesty from a company, I just can’t continue to give them my money.

I’m curious as to how many folks unsubscribed because of the contents of this months box and/or the customer service. I’m actually surprised at the number of people on here alone who are unhappy (count me as one). When someone mentioned they were deleting comments on Facebook, I didn’t believe it, then my comments were deleted, LOL!

I’m also curious to hear Liz’ opinion (as well as that of other bloggers) about what is happening. It is hard not to notice the silence regarding the customer service and billing & shipping issue from various different bloggers. I’m wondering if this is an issue of business practice. I guess when you factor in that most of us were guided toward this subscription by bloggers, it only stands to reason that when something goes this bad, perhaps those who referred us would comment.

Well, that was short-lived. I cancelled one PSMH subscription yesterday, fully expecting that I would get the October box but instead it cancelled me right away and marked my billing as N/A. Sure enough, I hadn’t been charged yet. That just got me thinking today that I only really like the Butter London eye pencil. For the $80 I was going to spend on these 2 subs, I could buy 4 of the pencils in any color I wanted. So, that was the end of the 2nd PSMH subscription today. Again, my billing is marked N/A and I don’t expect I will be billed. I’ll keep my eye on it just in case.

Boo. Not impressed. At all. I won’t use anything in it–who wants to swap?

I don’t mind the contents of the box. But at the same time, I don’t subscribe and this isn’t tempting me. When I have signed up for boxes in the past, it was always with an eye towards getting great value on products I would use anyway.

So beauty boxes were usually worth it because I would have to buy makeup, skincare, and haircare anyway. MeowBox was worth it because I would have bought cat toys and treats anyway. Food boxes were always a little close on the value but I could take items in my lunch or for a snack.

I just haven’t really been able to justify boxes that contained stuff I kind of liked but didn’t really need.

Popsugar called it in this month. What do you get someone when you don’t want to put a lot of thought and time into something – a candle and picture frame. I guess that is what bothers me about this box – not so much the items but I feel like there was not a whole lot of thought put into it. I guess with all their website issues they were too exhausted to come up with a creative, thoughtful box.

Has anyone received tracking info yet? On Facebook they keep saying that there are no problems and no delays, but it reminds me of the Wizard of Oz, “pay no attention to that man behind the curtain.”

Personally I think this is a great box and I will use all the items. My daughter will love the socks so they will be going in her stocking. I adore the candle and hope it comes before Halloween so I can add it to my décor. The eye pencil’s fate depends on the color, but it will go to either myself or my daughter. My husband loves bar soap: Boom! another stocking item! I can never get enough picture frames and I love that this one seems so easy to change out the pictures. I’m not really a nail art person but I have been wanting to try some wraps and Halloween seems like the perfect time to get campy with my manicure. I just hope it arrives in time, I usually receive my box by the 15th.
Oh and the chocolates are going straight to my a$$.

last months box was all about the fall coming. What item does every girl need? A new scarf. and if you get the LE box… well 2… So they had a high priced scarf and a lot of little other things. Oct. is about fun decorations, wonderful smells, tricks and treats. I think that is what they were trying to do in this one. Have a fun box. Just like their fitness box. I LOVED the scarf in the last box. This box is cute. I would not call it crap at all. Not going to like every box. It’s still a cute little box.

I like it. I think its a nice box. I don’t expect the world for $40. 🙂 I do hope i get the box before halloween though, otherwise the nail decals seem pointless.

As much as I like a lot of items in the box, I just don’t love them. Better to save the $40 this time around for me.

As much as I like a lot of items in the box, I just don’t love them. Better to save the $40 this time around for me.

Kinda surprised by all the comments about value… like double what you are spending isn’t good enough. Either way lots of comments last month asked for socks and here they are and still not good enough. I think box fits theme and is super practical. Will probably only gift or trade one item. Don’t like it as much but it’s value is still twice what was spent.

Wow, these spoilers are really disappointing. The last two boxes were awesome (loved the kendra Scott earrings and tilo scarf!) but the October box looks like a huge bummer. If anything, it’s a box full of stocking stuffers that can be regifted this Christmas…

After seeing the spoiler, I sent PS an email asking them not to send a box. If i get one, i hope they allow a return. I dont care for one single item in this box.

Ugh, looks like this month is a total loss, they’ve got one more month to redeem themselves before I cancel my subscription. Ended up trading most of last month’s box, was hoping this month would make up for it, no luck.

I’m not too impressed, either. Most of the items will go to the gift pile. the frame looks nice, and since I don’t use frames, I’ll probably try to swap since others have mentioned they want more (though I’ve never swapped before– kind of nervous to try it out lol).

Usually I’m really excited about at least ONE item in the box– this time, most of it is just okay. I’ll use a few things (soap, candle, socks), but nothing grabs me this month. Maybe there will be an extra or two that wasn’t in the blogger’s box– sometimes there’s an extra coupon code/gift card they don’t get. I love those– it’s like getting to pick out your own present!

And I can’t wait for a MSA02 spoiler!! The MSA01 was my favorite subscription box ever.

I think this is a great box! This is my fifth month subscribing to Popsugar and I’ve liked all of the monthly boxes. The only box I did not care for was the Fall Special Edition box. I’m not into nail wraps, but these are fun for Halloween. I just hope the box arrives soon so I can use them before Halloween!

I think this box would be worth about $40 to me. I can always use socks. They are selling for $8.40 on their website on sale. I think the candle is cool but I try to only buy candles that are clear because I like to see the flame when it burns down. But I would love to try it for the scent. I wonder how big the picture frame is. I wouldn’t be unhappy if I received this but don’t think I will go out of my way to order it.

Didn’t buy one thank goodness. This is a worthless box.

This box is useless to me. I really this I have to cancel after this one.