Liz –
I’m not sure if this has come up yet, but it might be a good fix for negative feedback:
Sometimes the negative button is accidentally selected when rating a swap, even though the comment is a glowing review of the trade. As we can’t edit after submitting a rating, would it be possible to make an update that would display the corresponding rating beneath a negative review? My idea would work like this:
Swapper A has received negative feedback from Swapper B. Instead of having to sort through both of their histories to understand what happened between the two, perhaps beneath Swapper B’s feedback we would see what Swapper A said in her rating of the swap. I imagine it would sort of cascade just like replies to comments sort of cascade to the right on this page.
This would be helpful in determining if you want to swap with someone with less than a 100% rating. Sometimes a negative button was accidentally selected, or perhaps the swap between the two was less than ideal – either way, you know the whole story. I think it would be great if this happened with any negative selection between two people (ex – if A rates positive and B rates negative, both A and B would have the feedback displayed together).
Swapper A’s Feedback Page:
Swapper B: Rating – Negative. Feedback – So great to swap with! Love my items, and super fast shipping! Would swap again!
—————->Swapper A’s Feedback on this Swap with Swapper B: Rating – Positive. Feedback – Perfect swap! Would trade again!
(The same thing would show on Swapper B’s Page since she left negative feedback).
Thoughts?
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