Batch Memphis Subscription Box Review – July 2014

I really like this company. I ordered the Memphis box and liked it (have already broken into the salsa), but I am more interested in the Charleston box and have pre-ordered that. Their tour of the South has been great with great items from some great southern cities. They really concentrate on small unique food proprietors.

As for customer service, I have had great experiences with them. My hot sauce from the New Orleans box broke in transit and got over some of the packaging of the other items. Instead of replacing the hot sauce they sent me a whole new box! They couldn’t be nicer and I have enjoyed pretty much everything I have gotten, although the bacon caramel popcorn was a little unusual.

This box was so disappointing. Half the value in tea, which is one of the few food items I don’t like and salsa with an ingredient I’m allergic to. Not their fault, but even with the 40% code the value isn’t there for me. Fortunately, their customer service is wonderful – I was able to get a refund for the cost difference between the two prices within a few hours of emailing them.

I received mine and it’s a nice gift for someone who loves Summer BBQ’s which just happens to be someone I purchased it for so I was in luck. I got this at a discount so I’m good with the price. I’m hoping that Nashville coming next will be more suited to my individual tastes but if nothing else it will give me an opportunity to try something different.

I had a 3 month sub to Batch. I cancelled because I kept receiving products that I either was allergic to or didn’t have an ingredients listed–so there was no way for me to know if it it was safe to consume. They refunded me, they cancelled my boxes without any strong arm tactics. In fact I received an email from the owner, asking me how services could be improved. I wish I liked their offerings better, because they seem like the NICEST company. Unlike, Taste Trunk, where I had to actually get my bank involved to cancel.

I was thrilled with my box. My hubby loved the tea and he has always refused to drink any flavored tea in the past. He wants me to order more. We haven’t tried the salsa or the barbecue sauce yet.

I was so excited about this box, Memphis has many great things, but they picked stuff I’ve never heard of and won’t use at all. I’ve been trying to give them away and no one will take them. I was very disappointed in this box and I ordered the August Nashville box too, so I hope it’s better. But after this box, I don’t know. I complained about the PopSugar box too and got a response of just enjoy it too.

the bbq sauce is good but nobody wants to trade for it 🙁

I wasn’t thrilled with this box; in fact, I got a refund and cancelled the other deal I had gotten on the Nashville box. Their value is way low, and I would have preferred smaller sizes of more edible products than the I don’t drink tea, too hot to eat salsa, and won’t use BBQ sauce I received. 🙁 I was really wanting to love this one.