Batch Memphis Subscription Box Review – July 2014
Batch Memphis is a monthly subscription box that sends you local goods from Memphis (it’s primarily a food box). I subscribed to Batch Nashville for a while, and decided to try out a Batch Memphis 3-month subscription!
The packaging and presentation on every Batch box I’ve received is well-done – it would definitely work for a gift subscription.
The Subscription Box: Batch Memphis
The Cost: $24.99 a month or $55 for 3-months (I believe the monthly price will be reduced down to $19.99 soon)
The Products: Local goods (primarily food items) sourced from Memphis!
Each box comes with a card detailing the items included and it gives you more background on each of the makers.
Parkway BBQ – Value $5
Crazy Good Specialty Goods Raging Pineapple Salsa – Value $6.59
I love a good salsa, and this pineapple one was delicious – but it was also super hot! A little goes a long way!
My Cup of Tea Prairie Passion Iced Tea – Value $10
My husband and I have been making our own iced tea and cold brewed coffee lately, so I’m excited to add this to the rotation – it smells wonderful!
Verdict: When I signed up for this subscription the 3-month price was $70. I used the BATCHTASTIC coupon code and my total was $63 – so I paid $21 for this box and received $21.69 worth of items. Looking at their site now, the 3-month price has been reduced to $55, and with the coupon that would bring the cost down to $16.50 a month – which I think is a much better value. I emailed Batch Memphis to see if I could get a price adjustment since it looks like I ordered right before they changed prices.
UPDATE – Batch Memphis immediately refunded me the difference in subscription costs – no issues whatsoever!
Hopefully the pricing gets straightened out, but I definitely wouldn’t have been happy with the value if I had paid the monthly $25 price for this box
Price/value issues aside, I like the variety of food included (although I was expecting at least one more item), and in general it seems like they are working with brands that use wholesome and natural ingredients.
What do you think of Batch Memphis?
Written by Liz Cadman
I really like this company. I ordered the Memphis box and liked it (have already broken into the salsa), but I am more interested in the Charleston box and have pre-ordered that. Their tour of the South has been great with great items from some great southern cities. They really concentrate on small unique food proprietors.
As for customer service, I have had great experiences with them. My hot sauce from the New Orleans box broke in transit and got over some of the packaging of the other items. Instead of replacing the hot sauce they sent me a whole new box! They couldn’t be nicer and I have enjoyed pretty much everything I have gotten, although the bacon caramel popcorn was a little unusual.
This box was so disappointing. Half the value in tea, which is one of the few food items I don’t like and salsa with an ingredient I’m allergic to. Not their fault, but even with the 40% code the value isn’t there for me. Fortunately, their customer service is wonderful – I was able to get a refund for the cost difference between the two prices within a few hours of emailing them.
I received mine and it’s a nice gift for someone who loves Summer BBQ’s which just happens to be someone I purchased it for so I was in luck. I got this at a discount so I’m good with the price. I’m hoping that Nashville coming next will be more suited to my individual tastes but if nothing else it will give me an opportunity to try something different.
I had a 3 month sub to Batch. I cancelled because I kept receiving products that I either was allergic to or didn’t have an ingredients listed–so there was no way for me to know if it it was safe to consume. They refunded me, they cancelled my boxes without any strong arm tactics. In fact I received an email from the owner, asking me how services could be improved. I wish I liked their offerings better, because they seem like the NICEST company. Unlike, Taste Trunk, where I had to actually get my bank involved to cancel.
I was thrilled with my box. My hubby loved the tea and he has always refused to drink any flavored tea in the past. He wants me to order more. We haven’t tried the salsa or the barbecue sauce yet.
I was so excited about this box, Memphis has many great things, but they picked stuff I’ve never heard of and won’t use at all. I’ve been trying to give them away and no one will take them. I was very disappointed in this box and I ordered the August Nashville box too, so I hope it’s better. But after this box, I don’t know. I complained about the PopSugar box too and got a response of just enjoy it too.
the bbq sauce is good but nobody wants to trade for it 🙁
nope, I can’t get rid of mine either… i might end up giving it to my local food pantry. same with the salsa.
i dont want to swap it, i want to swap for it.
Oh, mine is up for swap… https://swap.mysubscriptionaddiction.com/user/4231/profile
I wasn’t thrilled with this box; in fact, I got a refund and cancelled the other deal I had gotten on the Nashville box. Their value is way low, and I would have preferred smaller sizes of more edible products than the I don’t drink tea, too hot to eat salsa, and won’t use BBQ sauce I received. 🙁 I was really wanting to love this one.
Hi Ashley,
Was it dificult to get a refund for this box? I just got mine today, and I don’t think the box is worth the price that I paid. I even used the promo code Liz mentioned for this box and it’s still over price for salsa, tea and BBQ sauce! I’d like a refund too.
Hi there! It wasn’t difficult. I kindly explained my feelings about the products and low value of the box. I told the owner that I was not going to use any of them (which is true – up for swap). He did apologize and refund me for the box. I also cancelled my order for the Nashville box, so that was credited back to me too. I don’t think any business likes to hear complaints; however, it’s part of being in this industry. I just think there are better food boxes out there. This was a miss for me, unfortunately. Hope this helps!
yea i asked them a question about the box previously, they personally told me to email them back about the items, well i told them i dont like em and that i didnt even get the amount paid back in items. they told me to enjoy and pretty much we cant please everyone.