New Beauty Test Tube Subscription Box Review – May 2014

I agree with everyone. I was not impressed with this test tube and if this next one isn’t good I’m cancelling. I don’t like the fact that the magazine doesn’t come in the same shipment. I had to call 4 times until I finally received the magazine. I kept being told it was shipped out. The last customer service agent got a little rude with me. I’d rather buy the Test tube from QVC for the same price and you get to see what comes in it. You also get the magazine with it.

Well, I have cancelled, for good! This Test Tube is the worst. The sample bag even worse! A wipe, one little wipe and a Coty sample of which I don’t know how many I have received before, but it is a lot. The plastic bag that the samples come in costs more that the samples!!! And the quality of each product just really sucks!! Excuse me for the language but I am heated up over this tube of which I just received today!! Running late aren’t you Beauty TT??? And as far as CS. I won’t go there or I might lose it and that won’t be too nice!!! Just won’t deal with this company anymore. It sounds like they have lost many a customer due to some really bad choices!!

I agree about this being a disappointing month. The Mally eyeshadow is wonderful, but nothing else interested me. Not as high a value as this box usually is. And it’s annoying when they repeat items they’ve featured already. Uggg. Hopefully they’ll make it up to us with a really good next box.

Has anyone else been IRKED by their customer service??? I signed up in April when they had the free Stila bonus sample for new subscribers and when I received the box today I saw that it was missing so I called in. Let me start by saying I am not hard up for a bonus sample, but it was supposed to be included AND this box sucked! I figured at least with that it would have a little more value. Aside from the customer Rep brushing me off because they were “closing in 45 MINUTES” she gave me this run around about how I was supposed to get this special email to get the sample and blah blah and that was NOT what their website said. She then told me she would get back to me on Tuesday when they “looked in on it” because they were closing and they didn’t work weekends… How TACKY can a company be that something as silly as a promised SAMPLE has to be a frustrating experience!!! And considering that I spent almost 40 dollars for this box what’s the big deal?? I then get a reply literally 5 minutes before they closed with some BS essentially calling me a liar which I replied to. If I don’t get an apology and a favorable resolution I am totally canceling. I work WAY TOO HARD for my money to have a company make me jump through loops to get something they promised new subscribers at signup and have said company that I am giving my hard earned money to essentially accuse me that “what I suggested” was a figment of my imagination. Give me a break!!! This is a pathetic first impression!!

I actually got the Brigeo in my January box and then got a full size of it–it is really that nice. I gave the sample to a friend but I’ve been dying to get my hands on a sample size for when I travel. This was the big highlight of my test tube. The freebie face mask was AMAZING, but seriously? Jergens CC Cream? I got that as a bonus *freebie* in my Birchbox. Mally’s was cool to get, but in blue? For someone with a ‘natural’ look? Ugh. Yu-Bie was a also a freebie I got from Blush in my first bag. I was so disappointed after March’s box I went ahead and cancelled a month early…I was planning on sticking around for one more box. *le sigh*

I got the March test tube from your recommendation, and I really loved all the products and the value. I received an email from them stating that they are listening and understand a lot of people are disappointed. They indicated that they already have their July test tube packed, but they will make improvements. I took the survey to make suggestions.

I was really disappointed with this test tube. The only thing I was excited to try is the Mally shadow stick, which is amazing by the way. I hope they do more test tubes like the March one. I’ll give them a couple of more chance, otherwise I’m cancelling.

I haven’t gotten mine yet but people are going crazy over this box. Almost every girl in my Facebook group has canceled bc of this box. Not to mention, like 4 of those things girls have gotten FOR FREE! and/or in Ipsy which is a $10 box.

I picked this box as my Mother’s day present. I’m not happy. I know a lot of people got this for mothers day also. They should have made this a good one bc of mothers day. Then they send an email telling us its the perfect gift for mothers! I would cry if I had sent this to my mother, who is disabled and struggling financially. So sad.

Has anyone else been missing items from the Beauty To-Go bag? I just restarted the sub with March and didn’t notice back then, but I didn’t receive the high-value item, Hydroxytone. Also did not get the Camille or Face Wrap products this time around. I just complained to customer service, so I’ll give them a chance and see what they say, but I’m not confident they’ll be able to make me happy and keep me from canceling. I don’t even think I would miss this sub very much…

Disappointing. Will be canceling. This tube combined with the shipping charge left me definitely wanting for something different. Now, glossy box from April isn’t even here yet and they just charged me for May : /. At least my cate and Chloe sub has been awesome this month!

This box is so lackluster. I’m pretty sure this will be my worst box of May. And I plan to cancel as soon as I get my tube.

I agree! And it looks like there was no variation anywhere, even with the to-go bags. This seemed to be a month they had very few products to share!

I tried out the Mally shadow last night before washing off my makeup and liked how smooth it went out. I have so many palettes of eyeshadow that prior to trying it, I was not too happy. But I put it on again this morning and just loved how well it stayed on. I use that From the Lab lid primer which I LOVE.

I agree though with your assessment of the box. It was disappointing.

I’m so disappointed as well. Blush mystery has more full size for a lot cheaper, I will be going back to it. I only bought this cause last months looked sooo good and in fact that’s what I thought I was going to recieve but no. What a let down 🙁