Posted by on in Subscription Box News | 41 comments

Swap Updates!

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First – thank you so much to everyone who is using the new swap site and providing us with such helpful feedback! We have a lot more work to do based on your suggestions, but I can’t tell you how amazed and thrilled we’ve been with the response so far. There were over 1000 items listed in the first day!

So far we’ve made a few updates based on your feedback:

Swap Rejection

You can now add a note to your fellow swapper if you reject a swap proposal. This is a great way to not give someone a hard no, or to suggest a different type of swap. (I love Β how many of you wanted this feature – it just shows how wonderfully kind this swapping community is!)

We’re working on adding additional ways to communicate with a potential swapper on the site, but thought this piece was the most important to get live asap.

Recently Swapped

We also added the recently completed swaps section. We thought it would be a fun way to see who’s swapping for what, and to get a quick take on what a typical exchange might look like.

Also, we’re working on making certain sections of the site easier to find, but for now, here’s a look at how you can manage your swaps and listings:

view my swaps

On your profile page you can view all your current listings and edit or remove any listing, and on your swap page you can view all current swaps and see what status each swap is in, and if you have any action item you need to take.

That’s it for now – but we’ll keep you posted as we build out more of your requested features – please keep the feedback coming! (And thanks for you patience with the site as we work out the kinks!)

Written by Liz Cadman

Liz Cadman

Liz is the founder of My Subscription Addiction. She’s been hooked on subscription boxes since 2011 thanks to Birchbox, and she now subscribes to over 100 boxes. Her favorites include POPSUGAR Must Have, FabFitFun, and any box that features natural beauty products!

All views in this review are the opinion of the author. My Subscription Addiction will never accept payment in exchange for a review, but will accept a box at no cost to provide honest opinions on the box. This post may contain affiliate/referral links. Read the complete My Subscription Addiction disclosure.


  1. In the past week, I’ve noticed that I have not been getting swap emails. Today I decided to check all my swaps and noticed lots of messages I missed, and swaps I missed. Is there a way to correct this? I’d like to get swap emails again when someone posts a comment or wants to swap.

  2. Is there a way to cancel a swap once it’s been agreed to? It’s been several days, and I haven’t heard back from the other party re: shipping address, even though I posted a reminder that I couldn’t ship until I got it. I’d like to just cancel at this point and try to trade with someone else.

    • We’re working on a way to cancel swaps, in the meantime, if you haven’t heard back in a few more days let me know and I can manually cancel a swap.

  3. I’m SO EXCITED for this! Do you have a general idea of when the next round of beta testers will be able to join?

    • I’m hoping as soon as next week. I’ll keep you posted!

  4. I am going crazy waiting to get in!! I saw a question about the number of items per swap. I don’t know if it has been addressed but I currently use a different site for swapping and I agree, shipping can be expensive if we are swapping one item for another. I usually swap three or four items at a time and would love it if we can do the same here.

    • Thanks for the feedback! We’re working on a way to let both parties swap multiple items! πŸ™‚

  5. I commented soon after the original swap post idea. I can’t figure out if I am part of the beta group or not. I got an email but I can’t seem to list anything. Any idea if I am part of the beta testers or should I join the wait list? I don’t want to miss the fun. πŸ™‚

    • Hi Rebecca,

      Sorry for not responding to this sooner. If you’re still having issues logging in can you send me an email? ([email protected])


  6. I love this swapping thing! I am already addicted and have done three swaps today! I thing there should also be an option to do more than one item if you want from the same swapper.

    • So glad you love it! We’re working on swapping more than one item for both swappers. It should be done soon-ish! πŸ™‚

  7. I wish there was a way to do multiple item swaps. For me personally, it just costs too much money to ship one item. I prefer to do swaps of 2+ items which cuts down on shipping.

    • We’re working on it! πŸ™‚

  8. Are you going to include justfab stuff on the swap site?

    I think it should stick to just subcription box items. If you include random samples from anywhere it will get quite chaotic and overload with small samples since we all get them. (in my opinoin)

    • Our plan for now is to keep it only to subscriptions/mystery boxes from subscriptions.

  9. I think it should stick to subscription box items. I was wondering if JustFab items are going to be included since that’s pretty much any item from their site?

    I think if you get into non-subscription box samples it will be too full and chaotic almost turning it into a swapping ebay.

  10. Hi Liz,
    Not sure if you saw my other comment or email, so I’m really sorry if I seem to be pestering you! I’m just really excited about the new site and can’t wait to try it out. I know you must be super busy right now, but could you check your list for me if you get a chance? I am still having trouble listing or requesting swaps even though I should be on the list of beta testers. Thanks!

    • Hi Anna,

      So sorry about not getting back to you sooner. I just added your email to the list of swappers. Let me know if that works for you!

      • Liz, thank you so much!!! I finally got in and am have already listed a few items. Can’t wait to play around some more. Having so much fun already!

        • Yay! So happy to hear it πŸ™‚

  11. 1. I think it would be nice to have a Full Size, Deluxe Sample, or Sample size button that we would then be able to filter and sort by.
    2. I would like a spot to specifically put the value of the item in
    3. I think it would be nice to split up the beauty section, maybe haircare and face products, and makeup?
    4. I think it would be cool to have a non subscription box area, I get so many samples from sephora or ulta I am never going to use that would be nice to trade πŸ™‚
    Love it though! I have made many swaps already

    • Great feedback – thank you! We didn’t anticipate so many listings so soon (which is a wonderful surprise), but I agree we definitely need to add additional categories and ways to navigate all the items.

      We’re working on it – I’ll keep you posted! πŸ™‚

  12. I am excited about the swap site. Thank you for creating it. I am hoping that once it goes live fully that I will be able to swap some items I don’t use for some that I do (ex. Nioxin Diamax). I have tubs of items from subscription boxes that I have never used that others may love!

    • I hope you love swap site! Hopefully the site will be live to everyone soon πŸ™‚

  13. Swap feedback:

    There have been items that I have seen on your blog that I would love to swap for. Is there a way to request an item that isn’t listed? Or – for a user to see a section of items that she has a tendency to like?

    For example: If I love scarves, could the swap site notify me if a new scarf is available?

    What about dollar value? So if I have an item that is X value, and I really only want to swap for a similar value (whether it’s one item or a combo of items) can the system gauge that?

  14. When will the next round get to use it?

    • We want to make sure the entire flow for a swap is working correctly before we open it up to more swappers, so we’ll need at least a few more days for swappers to start getting their items and leaving feedback.

      Hopefully everything works correctly and we can open up the next round. I’ll keep you posted!

  15. I have had so much fun swapping! My only suggestion is to eventually split makeup from skin care and hair care. Or maybe just give hair care it’s own category….the “beauty” section is getting quite large and browsing is a bit unwieldy…..

  16. I’m so excited the the swap page is live! I’m trying it out and have so e feedback:

    1. I was surprised to see that jewelry is not a category. I listed mine under fashion.

    2. When someone proposed a swap and I went to look at their items, I accidently picked a wrong item. I couldn’t unpick it?? It would be nice to be able to. I picked a second item and wanted to include a message to the other person unfortunately the only way to do that is if I want to cancel the swap…..

    3. While I was waiting for a reply from person 1, person 2 came along suggesting a swap for the same item I have “pending” with person 1. It would be nice if the system somehow ” froze” an item that’s mid-swap.

    Otherwise Thank You, this is a great feature that’s really well set up!

  17. Probably a dumb question but is this swap site limited to only items received from subscription boxes?

    • Yep – for now at least it’s just for subscription box items.

      • I think you should just keep it to subscription box items only.

  18. So, when it shows “Name 1” and “Name 2” swapped “Item 1” for “Items 2 – 6” Does that mean they really swapped 5 items for one?? I mean, everyone has different tastes and preferences, But I was super confused by some of the swaps I saw listed. Seemed unbalanced to me.
    Just wanted to make sure I was reading it right.

    • I’ve swapped anywhere from three to five items for one! It all depends on value. My swaps were mostly for lifestyle items since I have so, for example, swapping two lip glosses, an eyeshadow and a lipstick for a $50 scarf is totally reasonable to me!

      • I seem to have deleted some of my comment. I mean to say I’m seeking out lifestyle items since I currently have too much makeup but have only makeup/skin care to swap so I have been offering multiple items just for one based on value.

    • Yep – that’s what it means. It’s definitely fun to see what everyone is swapping for!

  19. I figured out how to delete an item! Thanks!

    • Oh great – let me know if you have any other questions!

  20. Hi Liz,
    This is such a great idea. I love it! However, I was unable to see my listed items to edit. Please help!

  21. How do I join this?

    • Right now the swap site is limited to the original beta group while we make adjustments and work out any issues with the site. But you can get in on the next round by joining the waitlist here:


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