Have you stopped to think about the client voicemails that have gone unanswered this month? You’re not the only firm letting potential clients slip through the cracks. It’s not because those callers’ cases are inviable, but because no one picked up the phone. Here are the stats:
80% of callers who reach voicemail hang up.
40% of calls happen outside normal business hours.
76% of customers prefer phones to reach a business.
That kind of gap is costing firms big. In a world where people expect instant responses, especially when they’re in distress or crisis, missing just one call could mean missing a high-value case. If you're relying on voicemail to carry your intake process, you're not just behind…you’re invisible. Go Answer has solutions for you.
Go Answer is the not-so-secret weapon that high-performing law firms are using to level up their responsiveness, project serious professionalism, and build scalable practices—without overextending their teams or budgets. Their Virtual Receptionist Service is specifically engineered for legal teams who are done letting leads slip through the cracks.
You’re not just missing calls—you’re missing millions
I’ll lead with the numbers because they matter.
For a solo or small firm, missing just 5 calls a week can cost you $144,000 a year. For bigger firms it’s worse. A PI practice missing 28% of 80 leads per month with an average $55K case value could be leaking nearly $600,000 every month (over $7.1 million a year) before adjusting for conversion rates. Another breakdown? If you’re missing 70 calls a month, you could be losing anywhere from $294,000 to $847,000 monthly in potential revenue.
That’s not a staffing issue. That’s a strategy issue.
Here’s the fix: Go Answer is the legal intake solution built for law firms that refuse to let opportunity die in voicemail. With 24/7 live virtual receptionists trained specifically for legal intake, Go Answer captures leads, books consultations, and makes your firm look sharp—even when you're off the clock.
Not just an answering service—an extension of your team
Go Answer’s receptionists are trained specifically in legal intake. They don’t just take messages—they ask the right questions, flag the right details, and follow your custom workflows. Whether you handle PI, criminal, immigration, family law, or beyond, they speak your language.
They also speak your clients’ language, literally. Go Answer offers full bilingual support in English and Spanish, helping you serve a broader audience with clarity and professionalism that builds instant trust.
Streamlined, scalable, and syncs with your systems
Forget back-and-forths and manual entry. Go Answer integrates seamlessly with your CRM, case management platforms, calendar, and lead tracking tools—using direct integrations, API access, and Zapier support.
And it scales. Whether you’re a solo attorney wearing every hat or managing a fast-growing multi-attorney firm, Go Answer works for after-hours, overflow, or full-time call handling.
Let’s talk savings
With Go Answer there’s no overhead, and no long-term contracts. It offers month-to-month plans for just $50 per month, so you’re not locked into anything. You get a fully-trained, legal-savvy receptionist team without having to manage staff, benefits, or coverage schedules.
Your reputation starts at “hello”
Every call that’s answered promptly and professionally sets the tone for your firm. Clients notice when their call is picked up on the second ring by someone who knows how to speak to their concerns. That kind of responsiveness doesn’t just win business, it builds a reputation. With real-time monitoring and call metrics available through Go Answer’s portal and mobile app, you’ll always have insight into how your front line is performing.
Final Word: If you're still missing calls, you're missing out
There’s no reason to leave six figures on the table every month. Not when there’s a proven, affordable, plug-and-play solution built for exactly this problem.
Go Answer gives you back the calls, the clients, and the cases—without adding stress to your day or staff to your payroll.
Set it up. Turn it on. Then watch the difference show up on your calendar and your revenue.
