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Skeptical About OTC Hearing Aids? Here’s What Changed My Mind About Lexie

Shannon Hinderberger
ByShannon HinderbergerJan 16, 2026In Partnership With Eargo / LXE

I’ll admit it: when I first heard about over-the-counter hearing aids, I was skeptical. The idea sounded convenient (no doctor’s appointments, no long wait times) but also a little too good to be true. I’ve always assumed that “real” hearing aids cost thousands of dollars and required a full medical process to get right. 

So when I came across Lexie B2 Plus Hearing Aids with Powered by Bose sound technology, my first thought was: there’s no way something this affordable can actually sound that good.

But I was wrong.

Over the past few weeks, I’ve been testing the Lexie B2 Plus, and I’ve gone from doubter to believer. Here’s what completely changed my mind about what an OTC hearing aid can deliver.

1. The Sound Quality Was the First Surprise

I expected a budget experience. What I got instead was clarity. From the moment I started wearing the Lexie B2 Plus Hearing Aids with Powered by Bose sound technology, I noticed how crisp and natural everything sounded. Voices were clear without being harsh, and background noise didn’t overpower conversations. I could actually hear the difference when walking outside: the wind and traffic weren’t overwhelming, and ambient sounds felt balanced.

It wasn’t just “good for the price”. It was genuinely good. The fact that this level of performance came from an over-the-counter device was a shock in the best way.

2. At-Home Setup That Took Minutes, Not Hours

If I’m being honest, one of the biggest things that kept me from trying hearing aids sooner was the process. Multiple appointments, fittings, adjustments, it sounded like a lot. But Lexie completely flipped that narrative. My Lexie B2 Plus Hearing Aids arrived ready to set up at home, and the process was surprisingly intuitive.

Using the free, award-winning Lexie app, I followed step-by-step instructions that guided me through everything, from fitting the earpieces to running a hearing check and personalizing the sound. I didn’t have to wait for an appointment, and I didn’t need any special tools or training.

Within half an hour, I was up and running and actually impressed by how seamless it all felt.

3. I Got to Control Everything Myself

Traditional hearing aids often rely on follow-up appointments for even the smallest adjustments. With Lexie, I had full control. The app lets you personalize your settings based on your environment, whether you’re at a busy restaurant or relaxing at home.

The app’s interface feels modern: simple sliders, clear feedback, and easy-to-follow instructions. It’s empowering to be able to fine-tune your own experience in real time. I could literally adjust the volume or environmental settings while sitting in a café, instead of waiting weeks for a professional appointment.

That kind of independence isn’t just convenient, it’s transformative.

4. Support That Feels Personal

Even though Lexie is an OTC hearing aid, I never felt like I was on my own. Anytime I had a question (like which dome size fit best), I could reach Lexie Experts® through the app, by video, or even by phone for free.

I expected limited support for a product at this price point, but the customer care was genuinely impressive. Each interaction felt personalized, like they actually wanted to make sure I got the most out of my device. That kind of attention is rare, especially for a product that doesn’t require in-person service.

5. The Value Speaks for Itself

Let’s be real, traditional hearing aids can cost several thousand dollars. The fact that Lexie B2 Plus Hearing Aids delivers clear, customizable sound at just a fraction of that cost is incredible.

For the first time, hearing care feels accessible. You don’t have to choose between quality and affordability: you can actually have both. And the convenience of being able to order online, set up at home, and manage everything from your phone makes it even more appealing.

It’s also FDA-cleared and intended for individuals 18 years and older with perceived mild-to-moderate hearing impairment, which adds an extra layer of reassurance that you’re using something safe and legitimate.

Final Thoughts: I Get the Hype Now

I started this experience as a skeptic. The idea of an affordable, self-fit hearing aid sounded like a nice concept, but I doubted it could deliver on performance. Now, after trying Lexie B2 Plus Hearing Aids with Powered by Bose sound technology, I’m convinced it’s changing the game.

Lexie delivers on its promise, high-quality sound powered by Bose technology, easy setup, full personalization, and reliable support—all without the high cost or hassle of traditional hearing aids.

If you’ve been putting off hearing care because of the price or complexity, this might just be the sign to take the leap. I did, and I’m honestly still surprised at how much of a difference it’s made.