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Macy’s Beauty Box x Jo MaloneBox – October Spoilers

ByMSAAug 22, 2020 | 256 comments

Macy's Beauty Box
3.5 overall rating
95 Ratings | 23 Reviews

This is SO exciting! Macy’s Beauty Box is baaaaaaaack! AND they teamed up with Jo Malone London!  ALSO The wait list is now open for new subscribers! (Thanks, Luna!)

This month’s box includes:

  • English Pear and Freesia Spray
  • Peony and Blush Suede Spray
  • Blackberry and Bay Spray
  • Nectarine Blossom and Honey Home Candle
  • Wood Sage and Sea Salt Body Cream
  • Lime Basil and Mandarin Body Wash

Macy’s Beauty Box is $15 a month. Each month you will receive five deluxe beauty samples, one bonus item, a collectible cosmetics bag and a $5 beauty coupon exclusively for Beauty Box subscribers, available for use online and in-store.

According to Macy’s you have to subscribe by 9/21 to get this box as your first box (if you aren’t already a subscriber.) I’m guessing that date might move up even sooner since this will be a popular box, so I recommend signing up ASAP if you want to secure the Jo Malone Macy’s Beauty Box.

Check out our Macy’s Beauty Box reviews to learn more about this beauty subscription box!

Each month you will receive five deluxe beauty samples, one bonus item, a collectible cosmetics bag and a $5 beauty coupon exclusively for Beauty Box subscribers, available for use online and in-store.
At My Subscription Addiction, we believe in better living through subscriptions. We help readers discover new and exciting products and services that will help deliver the best version of their lives.

At My Subscription Addiction, we believe in better living through subscriptions. We help readers discover new and exciting products and services that will help deliver the best version of their lives.
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Hmm, I can’t find any Jo Malone-related posts on this site from 2021 (like regarding the current advent calendar or anything), so I’m adding this comment here. (And btw wasn’t there also an article with the *review* of the Macy’s Jo Malone box?.. 🤔)

Anyway, attention Jo Malone fans 😉: Saks is having a 15% sale on all beauty, plus they are offering a free gift with an $85 Jo Malone purchase. It’s a set that contains a 9ml cologne, liquid soap and hand cream. I got the intense cologne (black bottles) miniature set from there.

Between the 15% off, the additional 10% off for registering a Saks account, and 18% cashback through Capital One shopping it’s quite a good deal! Plus I got a few miles thrown in for the purchase through a Delta AmEx offer, but I realize that won’t apply to everyone (but then it’s also the least significant of all the discounts).

Now, the actual Jo Malone site has an even better gift set right now for Black Friday with a $140 purchase, it contains *two* 9ml colognes and some other stuff, and you can choose between two gift sets. The miniature cologne set in the white (clear) bottles was the same price on both sites, so I got that one from Jo Malone directly.

They also give you three free perfume samples with purchase upon checkout. And if anyone has an AmEx account, check the offers, they currently have one for $20 back if you spend $100 or more on


Does anybody know the retail value of this entire bag? I had a really hard time trying to look it up. I need help would be greatly appreciated.🙏😀


I had a hard time finding exact values, but this is what I was able to find:
Jo Malone Wood sage & sea salt body creme (15 ml) ($30/50ml) $9.00

Jo Malone English pear & freesia cologne (9 ml) ($72/30ml) ($45/ 2×9ml at Sephora) $115/ 5×9ml) $21.60/ $23.00

Jo Malone Peony & blush suede cologne (9 ml) ($72/30ml) $21.60/$23.00

Jo Malone Lime basil & mandarin body & hand wash (15 ml) ($25/100ml) $3.75

Jo Malone Nectarine blossom & honey mini candle (1.18 inches tall) ($69/200gm) ($108 /3× 2.12oz limited edition travel set) ($36/60gm/2.1oz other scent at Sephora 18hr burn time) ($100/ 5×35gm) ~$20

Jo Malone Blackberry & bay cologne (free sample size 1.5ml vial on card ($25/ 5×1.5ml) $5.00

Jo Malone cream color makeup bag


The box was advertised with a value of $90.00!


I remember reading $90.00 as the value of the box – which lured me into signing up.


Thanks hun I appreciate the response!

Veronica Vazquez

I received my box a few days ago and I’m happy to share that everything was individually wrapped in pink tissue paper, and it was all in perfect condition. This was a fabulous box, especially for the price; I’m very happy with it. Also, I’d like to point out that while the bag is small, it fits everything that came in the box, so the size is quite adequate.


Mine was perfect too, and everything was individually wrapped. I signed up back in March and am so happy with this box.


Veronica — Mine came in perfect shape as well. Love all the beautiful fragrances! This was my first Macy’s Beauty Box and I’m so happy with it!


Just a fake offer!!! I was charged twice in September and not refunded yet!!!


Chiilllee! If yall saw how the USPS person was smashing my package into the mailbox to make it fit (I tried to stop him but he wass on his headphones). I expected broken glass everywhere but though the box was destroyed everthing else was in tact.

Glad yhis journey is officially over.


I received mine today, too! The Blackberry and Bay sample was totally smashed, but everyhh th OMG else looked good!


Oh no! You’d think they’d be smart enough to wrap them individually but I guess we got what we paid for.


I received mine and the candle was melted all over the box. That was what I was most excited for I adore that scent.


Just recieved my Macy’s Jo Malone box, I seriously forgot I was still subscribed lol so it was a surprise when I saw the charge on my statement but I’m glad the beauty box is back!


I have cancelled my subscription. If they don’t have enough,don’t take customers orders. I am also done with Macy’s. The customer service is nonexistent.


They sent me the cancellation to but you do get your box it’s just probably because they are re-opening from Covid but let me tell you I received my box today and it’s nothing special I was actually really irritated to see it’s only perfume samples I was excited to get some thing like make up not a bunch of cologne


No, this is different. They ran out of the boxes and a lot of us did not get them. I was looking forward to the perfume samples specifically that is why I ordered and have been excited for this box since Spring when it was supposed to come out. Then I got the cancellation of my order after I was told everything was processed and I was charged. Now I have to wait 7-10 days to get my refund. Count yourself lucky if you received it. I really really wanted those perfumes. I cancelled my subscription. I’m done with Macy’s as I said. I’ve been so excited and then after all of the issues and assuring me I would still get my box I am not getting it at all.


I got an email today after all the back and forth saying due to unforeseen circumstances they can’t ship my October box. When I called they asked if I want to be refunded or to receive my box. Obviously I’d like to get my box! They assured me I’d get an email once they fixed the ongoing issues with the beauty box?! I’m so over Macy’s back and forth. Especially considering I’ve seen several people receive theirs already!


I received the same email. I just called Macy’s customer service and was told I would not be getting my box because they are all gone. I signed up for the Beauty Box subscription in August before I even knew what was in the October box and, have yet to receive any box. What a big disappointment this has been! Up until now I have been very happy with Macy’s but, I can not longer say that. And, this most definitely does not look good on their part.


I also received the email. The only reason I signed up for the beauty box is the Jo Malone products. I am thinking of cancelling. I can’t believe that this keeps happening. I will call to see if I can still receive the box. Thanks for the info.


I just talked to them again after having my order go from processing, back ordered & then to canceled all in one day. After being assured I would receive my box this morning. Now they say my refund will show in 7-10 business days and that this won’t affect my subscription… I told them to cancel my subscription. They also would not cancel the sub and I had to do it manually. Why would I want to keep a subscription when I’ve been through all of these issues and still never received a box with no communication and then not even an apology?! I’ve been looking forward to this box since spring. Macy’s has lost my business forever. As little as that means to them.


I just saw on Macy’s website for beauty box it shows video for October for Jo Malone box.
So I am expecting it for next month.


UPDATE FOR CANCELATIONS — hey guys! I called in because I got the same email…said my card was declined and order was canceled. I thought because my credit card expired so I figured that was why. BUT customer service told me there was a system glitch all through their Beauty Box system today and that like everyone was declined and it will run again in a day or 2 so we should get another email confirming then. I hope this helps! I also hope that this is the case! I was already subscribed back in April for the May box (this one) but covid held that up…so this will technically be my first box. I wouldn’t expect to get it on waitlist…


Same here, two days later is did process and I got shipping confirmation! I signed up in March and this will be my first box, I’m super excited!!


Same here Amber! Exactly the same thing when I called back in March because I got an email saying it was canceled they told me the same thing there was a glitch in the system. And that my card was fine and don’t touch anything blah blah. Lol but I called again recently and they were like we don’t have any record And a bunch of other stuff and that’s when I panic. However I did get that email this morning and thank you so much. Saying that it was build and yes I’m assuming that I will get the Box now! Which is also great because I’ve had my viewers requesting it for a while and I went ahead and bit the bullet last March but again like you said kovac came in and kind of wipe that out but was excited when I heard it was coming back. So now I can hopefully show my viewers the October Box! Thanks again for sounding off I surely appreciate it!🙏❤


Awh, good! Also, feel free to share out your name/handle – I’d love to support you and your content! I love to hear what other people think of things and I think it’s so fun to all share as a community 🙂 xx


People who are regular subscribers should have got the box over new subscribers. I was charged but then got an email saying that I will be refunded because its out of stock. I am so disappointed…I have been waiting fot this box to come back


I got the same email, but then I received a tracking number so who know what the heck is happening


I received a Macy’s email today that said my box has shipped and includes tracking. I hope this box is really something special after all this confusion!


I signed up in april or May i believe right before macys cancelled and I got my email today saying I was charged for this box. So I am getting it. Not sure why you guys aren’t if you were still subscribed. That stinks!


Very strange…I received an email this morning saying my Macy’s beauty box was cancelled. Then, I got another email stating that my order was being processed. My guess is that there is some type of glitch.


I got the cancellation email this morning at 7:13 am. I didn’t even know I got that email until I got an email saying that my order went through. I checked my bank account and the payment is pending-processing. Am I getting the box or not? And also, the order number they sent me that’s canceled and confirmed is the same. What is this? 😑

Nyssa Cagata

I got an email too that says out of stock but after couple of hours i was charged for the October box. Probably the 1st email was a glitch. 🙏


Maybe so many people freaked out and cancelled that then they had enough. Lol


I too recently got what looks like every other confirmation I’ve gotten for this box. I’m hopeful this means the earlier cancellation email was indeed a glitch, and all is good now, but I wish they’d send an email explaining what’s going on so we weren’t wondering…


I first got the cancellation email. Then I received another email saying my order was not processed due to payment error, which means they did try to bill it but something was wrong with my card atm. I tried calling them, they said the system was updating itself, the customer support lady said she will reach out to me later today or tomorrow. I even updated my payment information just to make sure it will go through next time. I am so anxious to get this box after waiting for half a year!

Anita F

Same exact thing happened to me. First out of stock then my payment didn’t go through and it’s updated and correct! Sure hope they can get this fixed! Unbelievable!


I just got an email about an hour ago saying my Beauty Box order was processed and a place to click for tracking…this will be my first box! Hoping you all get your boxes and it was a glitch!


I want to say thank you to everyone who commented on my post or my reply. I did get billed this morning I woke up and the money was taken off my card so thank you so much! I panicked a little bit there lol. So I’m guessing since the money was taken off I will receive a Box! I’m oh so happy for that. Again, I want to thank everyone who chimed in and help me out!🙏 It put my mind at ease and helped me wait it out! ❤


I got the email and my Macy’s charge is pending in my bank account. They’ve sent accidental emails before, I’m sure that’s all it is! Macy’s is otherwise, in my opinion, the best beauty box. I guess it depends on the person and what they want out of a box, but Macy’s has consistently sent quality products that are definitely worth more than the $15 spent. I love getting this little present once a month and just like, taking a moment to spoil myself. Especially now.


Ok, I just got another email thanking me for my order. After I got the cancellation email this morning, I also cancelled my subscription and the email this morning and received confirmation that my subscription was cancelled. I received the” Sorry to see you go” email. Now the thanking me for my order email. Now I am all confused. Well we will see what happens. Lets just all have a good weekend.


Probably going to be told off but ladies and gents, we need to be patient with Macy’s. We haven’t had a beauty box in what? 6 months? Macy’s is allowed to make mistakes.

Remember, COVID is still out there and we’re all glued to our emails for a beauty box. There are people out there who don’t have jobs or can’t afford necessities.

Let’s hope Beauty Box continues.

Looks like it’ll be sent out, I checked my orders and I have an order for Beauty Box.

Please don’t be too harsh on me. It’s been hard for everyone. I’m grateful something that used to be is coming back!


I received an email saying the box was cancelled but then 4 hours later received an email that my order was processed, so I think the cancellation email was a mistake.

I did however have to reach out to customer service to change my address since it’s been 6 months since I signed up and the rep was pretty incompetent and first told me it was cancelled but then said she meant it was processed.

Macy’s really needs to hire more qualified people, even if it’s just a CS job. They clearly need better email/engineering people.


I think the system was just correcting itself. I got the out of stock email this morning, but then a few minutes ago I got an order confirmation and charge. BTW, that charge from March never actually stuck. I looked for it months ago so they must have not actually put it through.

Our reviewers research, test, and recommend the best subscriptions and products independently; click to learn more about our editorial guidelines. We may receive commissions on purchases made through links on our site.