Decocrated Reviews

“Been a subscriber for a while and was on the fence about reordering for 2023. So glad I did….These new boxes are well thought out and can work all year round!!!”

I’m absolutely in love!!!!! Worth every penny and so beautifully packaged and thought out down to the last detail! I can’t wait for my next box!

The most beautiful products I could ever receive!! Can’t wait to see what the next box will bring.

Decocrated provides such agreat subscription. You can tell that every box is assembled to make one happy. I would recommend this brand to anyone!

I was introduced to this subscription box by a friend and I absolutely love it! I can decorate my house according to the season and I get so excited everytime the box arrives. I 100% recommend it!

My girlfriend is so happy with her subscription, that I'm here writing a 5-star review. Seriously though, very happy with decocrated. We are three boxes in and looking forward to the summer box!

I was a multi year subscriber. First came the shipping issues. Those I could understand. Then came the decline in quality. Then they began censoring or deleting any social media question or comment that wasn’t completely 100% positive. Then they absolutely went underhanded by holding off on cutting ties with a very popular influencer (for not allowing them to edit and control her reviews) until they could charge a lot of renewals at midnight, and THEN cut ties, knowing many would cancel after they did. The company went downhill after the original group departed, in terms of product curation, social media and ethics.

They used to be good, but this past year their stuff is absolute garbage. I have gotten stinky moldy warped wood, pieces break after 1-2 uses, some of the ugliest colors from who knows what decade and omg moldy pillowcases!! I get so tired of reporting the issues and getting reshipments I just throw them away now. I tried to cancel and they kept all my money for the whole year, $300. I reached out to CS and they were all "sorry these are the terms" and literately just kept spamming the same thing at me lol, so awful. 100% a scam company now, stay away!!!

I got the winter box and it was not a $75 value much less $200. The quality of everything in the box and on their site is like if wayfair had an extra low cost line, like cheaper quality than anything they currently offer. And it's a bait and switch operation to the max. The pictures online are nicer than reality and the descriptions are misleading. I bought an item from their shop that looked nice and claimed to be Artisan made, hand painted; but was raw, pressed & glued plywood and half the size as listed. Can't find any return info except that I can't return crappy items from my box. Decocrated is the tinder swindler/anna delvey of subscription boxes and home goods and wares. Based on what I received in my box and from their store, everything in their warehouse is pretty much dry kindling, so I don't recommend bringing their fire starters into your home.

I reached out to Decocrated about an issue regarding privacy and data protection. Their response was inadequate and did not solve my problem. I've since been trying to contact them to get my issue resolved and get some answers to my questions. It has been two months, and I'm still trying to reach out to them. They send me periodic emails asking me to rate their customer service experience, and I've continuously responded with a low review followed by my explanation. They also sent me an email asking for a site review which I did. They have not posted my negative review on their website. I want to warn others of Decocrated's inadequate customer service, which did not take my data protection issue seriously. Be careful sharing your email and mailing address as you don't know who will end up with it!