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Earthlove Box Is Now Suspended: What’s Next for Subscribers?

Kai Green
ByKai GreenMay 19, 2022 | 21 comments

Serina, the founder of Earthlove, has confirmed that the Earthlove subscription is indefinitely suspended (thank you to our readers @ebbgirls and Kalen, who shared these details!). On Monday afternoon (5/16), Serina wrote in an email to subscribers:

Dear Earthlovers,

Over the past four years, I have been deeply honoured to connect with each and every one of you. When I had first conceived of Earthlove in the spring of 2018, my aim was to create an educational, inspirational, and transformative experience that was sincere in its mission to live more sustainably in harmony with our beautiful planet in a way that was both accessible and affordable. Through the box, the values, and the goods within, I had wanted to help cultivate a deeper understanding of ecological issues, the importance of natural health and wellness, our connection with nature, and our ability to create a meaningful impact within our everchanging world. After much deliberation, it is with a heavy heart that I will be suspending the subscription box service indefinitely.

The email goes on to note that for current members, no further boxes will be sent and no further renewals will be collected. All subscriptions before June 1 will be canceled. Once that's done, subscribers will no longer have access to the Members Marketplace.

More details:

Monthly/Quarterly Subscriptions: Your subscription will be canceled shortly. You can purchase a one-time Summer Box (the Summer 2022 box) or past boxes if you choose.

Annual Members: You will be automatically refunded for remaining boxes by early June.  You can also purchase the one-time Summer Box (the Summer 2022 box) or past boxes, subject to availability. If you'd like to do that, respond to the email sent out or contact Earthlove by May 25. If they have not heard from you by then, you will automatically be refunded for boxes remaining on your account. Once the refund goes through, the refund should post to your account within 10 business days.

The email specifically states: "Please do not file a claim or chargeback because of this email since this would delay your refund." If you do not get a refund by early June, contact Earthlove. If you want a refund, at this time, there is no need to take action.

The one-time Summer Box (Summer 2022 box) is a mixture of new items and past favorites.  It costs $69.95. You can check it out here. Past boxes as of 5/18 include: Spring 2022, Summer 2021 "Sustainable Summer Fun Box," "Health and Wellness Box," and the "Rainy Day Box." They are priced at $89.95 and can be found here--but in fact, you can grab one for $69.95 because of an automatic discount. Serina (thank you so much!) commented below:

We have an automated discount running from now until June 30th where anyone can purchase a past box at our subscription box price ($20 off our gift box price). No need to enter a code. The amount is automatically deducted in the cart 🙂

The email also contains information about gift subscriptions and additional thoughts from Serina, who says that Earthlove is not shutting down entirely. "I'll be taking a sabbatical from this business to revitalize my energies and continue to heal from my chronic illness," she wrote. "While I am not sure how Earthlove will manifest in the future, I am still committed to this mission and it is not going away."

What do you think of the news?

Kai Green
Kai Green
Kai Green is a freelance writer who loves happy surprises, which is why she loves subscription boxes. She has a favorite box every week and gets almost TOO excited about packaging. When she isn’t thinking about subscriptions she thinks about entertainment, pop culture and BTS. Her most fervent wish is that a BTS box becomes a reality.

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21 comments

Rebecca

I received a deluxe box today, and it is a great curation! I wanted the kimono, so I requested that in the comments. Besides the kimono, I got:
Cotton mesh grocery bag set for fruit and veggies
CBD Tincture (retail $74)
Smudge Sticks in White Sage
Net Zero Co. Reusable silicone bags
Huna Nourish Balm
A package of reusable straws, these are individually wrapped
Som Nighttime Sleep Beveridge
Earth Harbor Marina Brightening Ampoule
The items listed in every Summer Box; the Turkish Towel, a Mango
Bar and the Matr Boomie Cuff. I skipped the book.

I think that’s everything!

I sure hope this subscription box comes back!

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Mary

I just received the deluxe box I ordered and LOVE it. Wish I had known about this sub earlier. I definitely would have subscribed!

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Ana F

Which items did you receive in the deluxe? Thanks

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Mary

Mine had:

Turkish towel
Cuff bracelet
Ayurvedic bar
An Elephant in my Kitchen book
AirCarbon straws
Dried sage (assume this is for smudging which is something I don’t do)
Avocado and algae face mask
Sun and Sting Relief Gel
Meadow Land simple syrup (which is something I mentioned I’d like to try)
Puzzle (which I requested)

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Barbara Boyd Dudley

I am saddened to learn Earthlove is no longer shipping boxes. I wish Serina ll the best. These are tough times for all of us. This WAS my favorite box, it taught me much, helped me be more environmentally aware. Going to miss Earthlove box.

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Becca

Noooooo! 😭
This was my all-time favorite box and currently the only one I am a subscriber. I’ve tried other boxes, but none compared in terms of eco-friendly principles, value, and authenticity and this is the only one I kept consistently throughout the years. Every box was a joy to receive and always curated with so much love, thought, and care. I am going to miss my boxes, but understand the difficult decision Serina had to make and appreciate the way she is handling the situation. She had created something wonderful and I am happy to have experienced a part of it. She made me a more mindful person through this box and for that I am deeply grateful. I wish her health and healing and will be waiting for whatever comes next. Now to go grab one of the Summer boxes before they are gone!
#Earthloverforlife

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Al

Totally devastated! But absolutely support & wish Serina well in her recovery. This was my fav box of all times! I pretty much loved a lot of what was put in the box with thought and intention. I felt good and looked good in anything from this lovely box. I also loved the book options.

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AH

I am so sorry to hear this, but I do want to give credit to the company and Serina for her handling of the situation. This is how these things should be handled, but we rarely see it. So I just want to point out how rare it is for a company to do the right thing by its subscribers in this situation. I wish you all the best Serina and I hope the box can come back one day if that’s what you hope for.

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Lisa

I really like this book so I’m a little disappointed. What is another good option?

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Lisa

Oops, I meant BOX! lol

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CDG

Past boxes on their site are shown as $89.95, not $69.95. Maybe it’s the lower cost for current subscribers?

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Serina @ Earthlove

Hey CDG,
We have an automated discount running from now until June 30th where anyone can purchase a past box at our subscription box price ($20 off our gift box price). No need to enter a code. The amount is automatically deducted in the cart 🙂

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Kai @ MSA

Hey CDG–thanks for letting us know, I’ve updated the post. The Summer Box is $69.95 and the past boxes are indeed priced $89.95.But! Refer to Serina’s post about the automatic $20 discount.

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rach

I’ve been a member since Spring 2021 and have always really enjoyed this box. The curations of useful and sustainable items was great. I will certainly miss it!
I also really appreciated being informed via a clear communication in advance, given an opportunity to purchase one last box, and being able to receive a refund for unfulfilled boxes, which demonstrates a level of transparency and integrity that other sub boxes who have recently ended have not done for their customers or vendors.

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Chris Hall

I wish Serina the best. This box was always at the top of my list after California Found recommended it a few years ago. I just never had the extra cash. Best of luck, great and thoughtful box!

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Suzanne

Do you know what the difference is between the regular and deluxe Summer box?

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Kai @ MSA

Hey Suzanne, in the past their Deluxe boxes have had 2-4 more items than the regular boxes, so I’m guessing that there will be more products here too. Not sure about specifics though.

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Laura

Even though I’ve only been an occasional subscriber as funds have allowed, I will miss this box because it’s so unique and earth friendly. Wishing Serina the best in her recovery and will be hoping for more Earth love at some point in the future. 🌎 ❤️

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Snow

That one-time summer box is now sold out.

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Serina @ Earthlove

Hey Snow,

The subscription box is sold out, but the Summer 2022 box is still available on the website (there is a link to it on the sub box page and I’ve added a link in the main site navigation). If you encounter any trouble, please reach out to us at [email protected] 🙂

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Kai @ MSA

Hi there Snow, I could still add it to my cart when I was writing—and just tried it again when I saw your comment…the site allowed me to put three in my cart. Not going through? Was there an email update? Definitely want to update properly if I’m missing something. Thanks for making sure the right info is being shared.

(Also, I notice that Serina calls it a one-time Summer box in the email, but the site refers to it as the Summer 2022 box–not sure if that’s relevant.)

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