Ipsy Glam Bag Plus September 2021 – Spoilers

So last night I see a random charge come through for the Glam Bag Plus. I canceled in July, and haven’t renewed. Has anyone else had this happen? If so, were you able to get it resolved? I tried the Ipsy bot, because it was after hours…what a joke that was! Have you had better luck with email, or Instagram, etc.? I don’t hate this box, but I don’t need or want anything in it either. I’m not very happy!

I wouldn’t mind the price increase if they could get their stuff together and have it to me in a reasonable time frame.

September will be my last GBP. They lost me with the price increase.

It says fit a notebook in the bag. Did they make them bigger? Maybe a notepad in Previous ones but not a notebook.

I’ve been with ipsy since October of last year. Today I canceled my subscription. I’ve been given the runaround 9 times since joining. Not to mention I originally signed up to receive October’s bag and they didn’t have enough of them so I was sent Nov. Instead. Then in May my bag was short two items. They told me they’d send them, sent 2 totally different things, I contacted them about it and they sent the same 2 items again. I contacted them again and they tell me oh we didn’t have what you were supposed to get so we sent something similar. There are numerous other incidents. Then my August bag which just shipped this morning I’ve had an awful time with. For over a week now I had been trying to see why I didn’t even have tracking. I told them I feel like I’m not going to get all my items because when this happened in May, you said you didn’t have enough products. I was assured I’d be getting all my stuff including my point items. Yesterday I’m told they’re issuing a $5 refund because once again they didn’t have one of my products. As a customer I feel I should’ve been told this over a week ago when they were aware, and I even asked them if that’s what was up. Instead I was given very scripted copy and paste responses and excuses about loading docks being jammed and their shipping partners being backed up. (They hadn’t even made my bag at this point so I pointed out that none of that was relevant, and no one responded for 4 days) They very easily could’ve sent me an email saying they didn’t have the product and sent a list of other products to choose from and I would’ve been happy. I had to contact the BBB just to get ipsy to do anything at all. They lack integrity and honesty and they do not have enough products to keep up with supply and demand. Your bag is actually supposed to ship within 2 weeks of being billed according to their site, and they don’t honor that. Joining ipsy and dealing with all the issues I have had since last year is like being in a relationship with a narcissistic jerk who keeps promising you all these things, and then they do the bare minimum to keep you around. They acted like they did Mr a favor by giving me $5 back when I wanted my 5 items and should’ve been given a choice. They even went as far as lying on their Instagram when I called them out on what they’ve done to me in the comments. a few days ago. Oh and now they have increased their price again. Why on earth am I going to pay 28 when you can’t even get it right with me paying 26.50?? Goodbye ipsy!

Got an email. Plus going to $28 in October. Regular bag to $13. Bye, Ipsy.

Plus has been so boring the last few months. It’s the same brands and same products just swapped. Lip glosses every month, face wash, mascara, eyeliner… geez. I wish we could get some new brands like makeup revolution or bh cosmetics, or something like that.

I love skin care!!!! I could never afford these brands. This bag is great to me. Inside and out!

I like the bag, and it definitely gives me Clueless vibes. I’m not really a big fan of the drawstring bags, I’d much rather the zippered bags like they did for the very first plus bag. But I use the drawstring ones for undies and socks when traveling, or I’ll stick bracelets and earrings in there. I’m liking the IL MAKIAGE palette, bc I get their concealer every 3 months and it’s a really great brand and they absolutely take care of their customers!! 🙂 I would love the Dragun beauty Lippe, but if I got it, it would be in some burnt orange disagree, bc that’s just my luck. I like the skincare brands as well, except the 111Skin. That’s one of those SYMBOSIS, and other SUPER expensive brands that Boxy gives us, where the ingredients listed on the peristaltic in our boxes, don’t match the ingredients listed on the actual products website……. SKETCHY MUCH?!?! Idk. I may pause Sept. If they go up again, so soon after the last price increase, I will cancel. Ive been with Ipsy since 2010, but when the value is no longer there, I can’t justify the money spent.

I would love if Ipsy did this and made a subscription for face and skin care and than one for makeup and hair care and give people the option to say I just want all makeup or I would like one or two skin care products with makeup or whatever you would like I feel the bags are great but they do it old be cool if they gave us like hair ties or key chains instead if they had more options I think a lot more people would join

none of these!

I hate what’s happening to Ipsy. I finally had their system down to get the exact types of products I wanted, then choice came and I was happy. Sure, shipping was slow, but I accepted that-no biggie. Then came summer. They seemed focused more on skincare than make up. I’d say around March there was a marked change. Ipsy has been my favorite makeup sub throughout the years-going on 8-no, longer because it was because it was before they were called Ipsy, for me. It was fun watching them grow and climb. I feel I’m now watching them fall. I’ve been on pause since May (my first pause). Looks like that will continue through September. For those talking about the drawstring bags: I love them! I use them for so many things! ..but they’ve been having some ugly ones lately (not referring to Sept)

Don’t judge me, but I might actually subscribe because of the bag. I’m a fan of “Clueless” and this bag looks like Cher’s iconic yellow plaid outfit. I think the products look like it’s 50/50 whether or not I’d feel like I got my money’s worth, but I’m really loving the pattern on the bag. I wish there were more bag options though. I don’t have much use for a drawstring thing like this. I agree with others that the zip up makeup bags are way more useful but considering this is a Glam Plus, it would be nice to have an upgrade option for a nicer version of the bag, maybe something more structured or even more like an actual handbag.

I think every time ipsy tries to do a new, bigger better box, like the curated, take over boxes… other boxes start to suffer. This box isn’t awful, but I don’t feel like it’s what plus boxes were when they started for me. And now thinking they might up the price again, I don’t think ipsy will be earning back me back for one last hurrah. They were my first sub box before it was a saturated market. I had such a hard time letting go at first, but every round of spoilers assures me, I did the right thing. Then, I get emails saying it’s baaed on my personal quiz, describing all of my personalized picks, and it WOULD be a bag full of brands and items I would love. But, the small print disclaimer at the bottom adds on that it’s a possibility and my bag would be different items. So, a bait and switch if I just tap 1 click reactivation. It’s so sad that’s what ipsy has become. It had so much promise when customization started.

These are pretty nice spoilers. Excited to see Nabla in an Ipsy bag – I really hope that gloss ends up in add-ons.

I think the product choices are pretty solid, although there’s yet another 111 Serum. I don’t hate this one. And the bag is super cute – I may actually use it.

Hmm. All my other comments from “5 hours ago” are posted, but not my longer one where I talk about the actual brands. 🤔 How exactly does this moderation of comments work, MSA?

You guys, bad news: A survey company that I get surveys from sent me one a few weeks ago that was clearly describing ipsy GBP. The photos were theirs and the sub was described as five full-size items, you get to pick three, and can have up to eight add-ons at a discount. The survey wanted to know whether I’d consider such a sub for the price of $28. ipsy is test-driving a price increase.

The glam bag plus products have been so disappointing for the last few months. Super bummed that September continues that trend.

The bag is great! The products, not so great.

nope.

Thinking about canceling IPSY. Their product selection has not been good for months they hardly ever offer make-up. Maybe it is time to switch to boxy charm. Although I canceled them for too many eye shadows

That coffee face scrub looks painful.

The bag design reminds me so much of Cher’s outfit in Clueless! Very nice!

I have that Il Makiage eyeshadow quad and its really nice. Its nicely pigmented, easy to blend and very little fallout. These spoilers are good, not great imo but they aren’t bad either