Introducing the New My Subscription Addiction: Everything You Need to Know About Our New Look

It looks like the front page has been down for several hours at least now? I’m hoping that means some more major renovations in response to reader comments, and it’s not just really unstable now.

I’m so disappointed with the changes. I’ve been poking in on the site intermittently this week in hopes that there will be content that convinces me to stay, but if anything, I’ve been persuaded to go. Other subscription review websites are already posting spoilers for the 2nd selection item in the Fall FFF box. Other subscription websites are featuring full reviews of products they actually tried (not affiliate blurbs) and including boxes I have never seen on MSA. At this point, the only thing MSA has going for it is the reader base who comment frequently and actively – and I’m just hoping we all wind up on the same other site, that is still chronological and user-friendly with no added fluff. This will be my last comment on MSA, it’s been a lovely 9 years but I don’t recognize the site you’ve become. I’ll miss the content and writers you used to have.

I like the idea behind the “Should We Review It?” section but am confused as to the criteria of what gets included there. I just saw Gopuff pop up, and that’s not a subscription service. That’s a delivery service like DoorDash but for convenience products.

I also wish there was some way to click on the box and see what it’s all about. It’s hard to tell from the photos what some boxes are offering.

I don’t know if it was one particular post or all comments, but when I hit double enter to start a new paragraph in the body of the comment, anything except the first paragraph was cut off.

Let’s see if this posts.

The Notifications tab still does not work. Looks like the auto-fill with name and email got fixed. ‘

Search doesn’t work either. C’mon guys, this is stupid. Makes the whole site less than useful because I only want to check on a few things.

I use a PC and Chrome browser.

Oh no! Well there we go on the censoring again. Let us speak freely! Geesh!

I like the new look, surprisingly. I guess I’m over Liz being gone. I’m over the format changing. I’m over the old reviewers being gone. But there’s just one thing I’ll never get over…and that is comment censoring. I’m telling you MSA… you’ll catch more flies with honey! Why would y’all even waste your time with that when you’re going to let half of the negative comments through, anyway? It just makes it feel like we don’t matter. It makes people mad. And it turns people away. Y’all need to let us speak. It’s so important as a function of this community.
You say you have our feedback in mind… well then you know that what we want is: no censoring, a chronological feed of all posts, more written reviews and timely spoilers.
I know you have a job to do, money to make, but if you just gave us those things and reviewers that are down to earth yet hip enough to “look to“ for trendworthy advice. I would love someone fashionable and fabulous! Especially those with niche attraction like one that’s a fashion nut, one that’sa cat lady, one that’s into natural wellness, one that’s quirky, one that’s outdoorsy, etc… I think the characters were so important to this site and its story. If we could get those things I think we could look past some of the click bait, sales crap. Just my opinion. Thanks

Why is Megan your “beauty expert”? Lol you’re kidding right?!

Can you not see older comments anymore? I know there’s more than what is showing but I don’t see how to read them.

Where did the reviews go?

Noticing the small changes here & there. Can you add likes back to the posts as well?

What this website needs is Liz back. She always did a good job with this website. Whomever owns it should do whatever it takes to get her back.

I hate this new layout. The website is no longer user friendly. Anyone else feel this way?

I have given it a try but do not like the new site. Too busy and hard to find what I am really looking for. I just want to see reviews, member comments and new and limited boxes. This seems to have become more profit oriented and less of a member community.

I have commented 4 times, on this post. Every one of them has been removed. Why? I’ve seen this happen, on a more rare occasion, with the old site but this is ridiculous. Seems like you guys want to control your own narrative and not how people are really feeling about the new site. Super disappointing and bet this comment won’t post or won’t be up for long either.

Not that anyone cares but I think I’m done here. The overall design is pretty but this is all a hot mess. There is so much going on. So many articles that I have 0 interest in. This is a spoiler and review site but you barely have any. Just a ton of fluff. I don’t need fluff. I want quality reviews and spoilers. I don’t care about any of the other stuff. It’s been a fun few years but I’m out.

Waited to write my thoughts. New layout has really grown on me! I do find myself scrolling immediately to the bottom of the homepage, but I LOVE the left posts where it shows how many others are “currently viewing.”

Wish I could still see how many comments are on a post in case more comments have been made on a post I care about, but that’s not a deal breaker

I had a dream last night that they fixed the website to address our complaints. Lo and behold, this morning I see DATES on the posts!! Hallelujah! I still have way too many “spam” coupons in the reviews section and not nearly enough reviews (specifically looking at the kids boxes) but this is progress! Not gonna lie, I’m still over at the other site commenting up a storm. My loyalty to MSA is shook. I hope they continue to clean up the site with our feedback. If they actually review some non-mainstream boxes with a bit of consistency and the new writers show just a little less of themselves and a little more of the products in the photos, I might still be willing to use MSA’s affiliate links.

Please create an option to see the post chronologically, that’s how most of us use this site. If we have to dig through all of this promotional content to get to the tidbits of valuable information we’re looking for we’re just going to move on to more user-friendly sub box sites who are already doing a better job at timeliness and accuracy of their posts.

I notice Haley and Ragan are not listed as reviewers anymore. Very disappointed!

FWIW, I thought I’d mention the following updates that I’ve seen:
1. There is now a “The Latest” tab in the navigation bar at the top of the page to take you right down to the new post section.
2. My name/email addy automatically populate (when I’m logged in) so I don’t have to enter that every time I want to drop a comment.
3. The comment box is at the top of the page now.
4. Comments seem to be consistently “X hours/days ago” although still not in chrono order.

I’m still struggling with quite a few aspects of the new design and the changes in general, but since I’m one to try to give credit where credit is due, I do at least appreciate that some of the concerns mentioned in the comments are being addressed.

I know this comment won’t make it past the screeners but –

Take a look at the ‘about us’ section and the ‘submit a brand’ page – you will find out all you need to know. This site is now just a money maker for some corporate entity that apparently also involves The WaPo, Forbes and the NYT. Which is fine – I’m all for capitalism. Just don’t try to hide it. If you’re so proud of the brand, it should have been made known that the original MSA was bought out and by whom. You now have a staff of about 40 people working on the site in some capacity. Their salaries have to come from somewhere. Hence the super, mega dosed clickbait site that is currently MSA. This goes in conjunction with the ‘submit a brand’ page…Where MSA gets a commission from subs that are a result from this page. Again, that’s fine. Just don’t be surprised when you have no readers left because everything is just clickbait….

I’m done with this site.

The RSS feed isn’t working anymore. I like getting a notification as soon as a post goes up (but not through my browser!).

Count me as another person who doesn’t like the new layout. It’s so difficult to find what I’m looking for (most recent posts in chronological order), that I just click away from the site.

To me, MSA’s big advantages over certain other sites was the community of commenters and the personality of the reviews. I feel like these changes do a disservice to both.