I cancelled all my boxes by the end of June. I was debating keeping my premium depending on how fast customer service were able to fix my issues. Didn’t hear from them for weeks so cancelled my premium too by the end of the month and made sure to use up all my Charms as I had like $93 worth, so I got some junk from their charm room since they didn’t have anything really good (got a couple brow gels, a couple eyeshadow sticks in this brown shade and a DLS lip liner) that way it’s all used up too and fully cancelled my boxes. Their July boxes are a joke and it’s especially sad how few people will end up getting the “good” variations with the shampoo/conditioner and other advertised items. Most people will get that stupid jelly bag and all the other items they never advertised.
I’m glad I at least ended my boxes on a somewhat high note with the items I got in my June boxes even though I also got charged COD on top of them. Boxycharm paid me MOST of the COD charges back I had to pay, they underpaid by around $1 due to the exchange rate, but screw it I’m not gonna waste another month trying to get that money too. I’m just so done with their BS, their shady tactics, their bait and switch, their horrible customer service that ignores their customers and take WEEKS to respond and when they do respond it’s always cut and paste answers that don’t even answer your questions, not to mention their sketchy/moldy/tampered with items, and all their other issues. I’ll take that money I’ll save from all their boxes and pop-ups/add-ons, and I’ll just either buy from Sephora or Shoppers Drugs Mart or even the brands themselves, OR just keep checking out Winners/Marshalls for items I want, since that’s also the kind of stuff Boxycharm sells.
On another note though. August isn’t a luxe month. I’m not sure why I keep seeing posts from people asking when Luxe choice is, etc. Luxe isn’t until September, so if you’ve prepaid until August be glad you won’t have to pay the extra for Luxe and be out even more money.
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