BoxyCharm Add-Ons Launch 6/8 + Spoilers!

I’m wondering the same thing. I really wish BoxyCharm would stop playing these games and tell us what time the sales will start so we don’t have to keep checking.

Mine came the same exact way. Envelope, tire tracks, ripped up and tapped and a lot missing….it has to be on boxes end

I think the pandemic may be the culprit. Most businesses that were able to run in May were working with limited staff for safety reasons. Also, supply chains have been disrupted and shipping companies, including the USPS, have been significantly impacted. I believe companies, and subscription services, did the best they could, given the circumstances. I’m sure that if you contact them, they will make it right the best they can as soon as they can.

I know right? Their logic is hard to follow at times. I was lucky and not only selected it for choice but got a wearable color. Also they promote stuff that goes out of stock immediately so who knows how many they actually have in the first place.

I got an email from them AFTER they said my order had already shipped saying an item was unavailable and I was being issued a refund for that item. Still no tracking numbers or shipping alerts. If they’re just now noticing they don’t have certain items from the order then obviously it wasn’t already shipped as their initial email said it’s just now being packed. I’m beyond done now. Blatant lying is inexcusable. I guess I’ll have to get all my beauty box yayahs from Allure.

My boxes were getting ready to ship, then it they are settling there. It’s already the 7th. This makes it even more confusing.

I received an email inviting me to come back on one of my old accounts and it said that it would give me five dollars in Boxycharm money which would allow me to get the farmacy honey mask that you want for $9. It was priced in the email at $14.

Wow, I don’t think charms are an appropriate reimbursement for a missing item. I was missing an Ipsy item from May add-ons and they also said it was sold out but they refunded my credit card. Try sending another email, and tell them you have seen they now have the palette and cannot use charms to purchase it, so you would like either the palette or a cash refund. I think their customer service is improving, so maybe the 2nd email will get better results.

Most items are $12 each on average they all have between 50% to 80% off

Mine just got to my house yesterday. It’s like this with everything though. It’s the mail system with Covid bc the POSTAL system has less workers right now. Still freaking frustrating as ever, though. I ordered 2 days in a row from the pop up sale. The items I ordered the first day haven’t gotten here but the second day order has. ?? Definitely FRUSTRATING!! I hope you get your order soon!! <3

Yes and yes. The sale items are not only better, they’re actually available to ALL subscribers not just Influencers and such. In fact the pop-up sales are the only reason I haven’t unsubscribed for the past year or more. There are definitely serious bargains to be had. However…
Like the best box variants (usually the spoilers very few people actually receive) there are a limited number of the most popular products so they sell out FAST. What’s in your cart can be snatched away before you can complete checkout let alone before you actually finish seeing what else is available. So for addicts like me the whole process is stressful. You wait nervously for the sale to start (and hope the site doesn’t crash on you) and then wait some more for the items to load on the page so you can hurry and find the ones you already know you want from the previews. Throw those in the cart, check out, then go back to the sale to find out what else is still available you didn’t know about, try and grab those little treasures and race to check out all over again. I had three separate orders last time. I was so frazzled I accidentally bought one of the eyeshadow palettes twice. And much to my chagrin it didn’t even sell out until the last day or so of the sale.

Speaking of the last sale… I admit I way overdid it in part because I do have a serious beauty product addiction but also being forced to make snap decisions because you have to compete with other shoppers is also to blame. Anyway, my point is that although I probably purchased more items than most, I find it worrisome I’ve only received about 30% of what I bought back then. According to my account the majority of my products haven’t even shipped or even had labels created yet.

So far I haven’t had many quality issues with my purchases but I did buy something from an Add-on sale not long ago that disgusted me. It was a Korres mask (one that had not long ago been featured in some people’s boxes) and it arrived in a very stained and crumpled box that no respectable retailer would’ve ever had the nerve to send to a customer. More upsetting was the fact that there was no inner seal at all, not even the little thin plastic disc inside every jar of skincare I’ve ever seen. I think I lost $12 on that because no way was I putting something on my face that looked as if it came from a dumpster and had obviously been at least opened if not tested/used. I didn’t bother contacting customer service because A.) they are pretty much useless no matter what the issue, B.) it often takes multiple emails to get them to reply with something other than a form letter consisting of generic FAQ info that completely fails to be helpful at all and C.) prior to the mask, during a pop up sale I purchased a cream blush/highlighter duo that arrived unboxed, scratched, old/expired smelling, and with moisture droplets on the product and fog on the mirror. I politely requested a refund (only $6 or so) or just a few charms to make up for it as opposed to a replacement fearing the whole batch (or probably more accurately that particular wholesale lot) was bad. But noooo…God forbid they give a long time customer who spends close to $1K a year on their offerings a measly six bucks. Sure enough…the replacement was just as old wet and stinky as the first. Now I pretty much just stick to lifestyle items, jewelry and a few non-cream or gel based beauty products.

I agree! I was just thinking that about the hourglass that so many people wanted but boxy marked as sold out..
It’s a way to make more money and that’s frustrating🤨

Same. Luckily none of my stuff was broken to a point it’s unusable.

Add ons is items that are in past boxes that you lived or missed out on that u want more of that particular item. It’s kind of a small sale, whereas popup is a huge sale with everything you want and has a ton of different items . Both don’t ship with the box the ship them separately. Popup happens every couple months or so and add ons is every month. Hope this helps 😊

I just got mine yesterday.

I’m still waiting for May, also!

I don’t have shipping for my purchases either

I’ve got either 2 or possibly 3 pop-up orders and I don’t even have shipping information…