FYI – Fabulous You Box Shipping Update

Has everyone received their refunds? I did not receive an email from them…just this post and I saw their Instagram post!! I haven’t received anything!

Did anyone not get an email about returns? I never got an email saying they were closing (I found that info here) and the only email I have received said that my box has been cancelled but no details or any statement about funds being returned. The summer box would of been my first box with them so I am nervous that since I didn’t get an email saying I’ll get a refund that these ladies are running off with my $150. Just trying to see if anyone else has had like zero communication from the box other than one email simply saying it was cancelled and then providing me a link to resubscribe which goes to their closed off website. Suggestions on what to do?

Has anyone received any notice of refund from their card co or bank?
I mean, other than the 2 emails I have.

I’m starting to wonder if the emails were to stall chargebacks. Some forms of payment may have a short dispute period, I’m not sure.

I have a financial institution which credits me immediately when the funds hit the account. No waiting, no delays. And nothing except emails from AFU ( that’s my acronym for them now).

I hope these women don’t ever again try a subscription box service with odds and ends that are a bit questionable…I’d likely have more sympathy for them if they’d refund promptly. They’ve never had a piece of the merchandise pictured, and my dog is having extensive urgent surgery tomorrow.

Every little bit would help since he got so sick so fast.
Just needed to speak up..

This is a startup. There may not be any employees, just the owners. And someone may be sick with COVID-19. That said, we should probably be gentle with our criticisms and the conclusions we are jumping to.

I got notification of my refund this morning. It said it should post to my account within 10 days. If not, I can forward the email to the credit card company.

I received my refund email this morning… I checked my acct and don’t see anything pending as of yet as far a refund but I’m assuming it will show up within the next couple of days..

Well that was no big surprise. I feel bad for the owner(s) of this box. They got torn apart in these forums. But you live and learn and you come back stronger.

No big surprise.

I truly believe this was tied somehow into Luxor Box management.

They did the SAME thing with the bundling of items from one company when they had cosmetic items, especially.

The fact that I can’t reach them is also just like the former ” luxury box”.
I cried, I was so upset that this is just so shady, and my husband gave me the money for my sub box account fund so at least there’s that. He can go after them for the money. I’m not up to dealing with them after being so sick and now having rib damage from coughing so hard
with COVID-19.

That’s the thing with me. They say they can’t ship because of the virus. I had it and was able to pay them!!

Yikes…the short existence of this box sure has been an adventure

I surely find it strange that they have my money and have not sent me any email about a refund or not shipping.

I cancelled, and then- crickets.
Pretty much worried about getting my money back at this point.

This sub has always felt shady to me.

Not really surprising for an overpriced box that’s just launched. A huge shame for all employees affected, but if they do relaunch they need to lower their price-point to compete with the other quarterlies. I thought 4 spongelles in one box was a scandalous inclusion.

Am I the only one who thinks it’s strange that they’re refunding everyone’s money? To me, that sends out vibes of not planning on reopening…

Just a guess, but this box was looking more and more awful with each spoiler. I am sure the virus played a part, but I don’t think it’s the main reason they’re closing.

I had an unkind thought, I wonder if its because TJ Maxx or Marshalls is closed….mostly because other boxes are still sending out stuff even if its tad late.