BoxyCharm January 2020 FULL Spoilers + Coupon!

I am very disappointed. This is my first month using boxycharm. I got one of the items listed….one. I got the watermelon flow facemask, and everything else looked like random stuff they threw in a box because than ran out of everything else. Im going to give it till the February box, if I’m still unhappy I’m cancelling and sticking with just ipsy.

Just got my box today, looking to switch for the Too Faced highlighter or the Wander blush/bronzer! 💜😊

I loved both my regular and premium boxy I got the two face In premium and watermelon sleeping mask And Too Faced Diamond Light Highlighter all of which I wanted was super happy with both boxes and the brow set , it’s a little dark for my brows , but I can make it work

Solo recibí 4 productos , en mi hoja aparecen los 5 que tenía que recibir

This is my first box and I’m looking forward to it so much! The only downfall is the coupon code ITSON2020 didn’t work.. regardless how many times I tried and waited for 30 min then trying … any customer service help?

I am so disappointed in the box I got vs the spoilers. I didn’t get eyeshadow at all. I am so sick of getting highlighters. I have gotten one in every box for the last 4 months. I don’t need any more. How much highlight does boxycharm think we apply on a daily basis? I also have more face washes than I know what to do. And setting sprays. And lipstick that isn’t my shade.

There seems to be very little variety anymore. I don’t want to cancel, but I’m disappointed. 🙁

We received that Ace Beauty palette already have we not?!! It wasn’t that great then. I really hope I don’t get it again :/ its still sitting in my drawer only used once. Id love the eye cream, wander beauty blush/bronzer duo in Daiquiri and the two faced. Fingers crossed :))

I’ve only been subscribed to Boxy for a little over a year now and I just put through my cancellation for all boxes. I did appreciate the items I received. I think (in general) that subscription boxes are pretty cool and getting duplicates and/or not everything you want is not a huge deal for me.

The thing though is that Boxy has gotten large…..VERY LARGE…and when you get this large and you don’t have a solidly engaged employee base and you don’t have a reliable set of systems (from CRM to Supply Chain), then you get what we’re getting today – example – choice emails not received by a significant number of subscribers (with the proper system, you can easily tell when it was sent to the subscriber, if it was delivered, if it was opened) and yet Boxy can’t even tell us that.

I was one of many who never received the choice email and so whatever it is that I will receive in my January boxes – well – hoping for the best, but feel deprived that I was told we sent it – check your spam filter – oh well too late. I’ve never had an issue receiving an email from Boxy before and so I suspect that something happened in their process – emails either didn’t get sent out to a portion of subscribers, or perhaps there was an issue with the cloud provider they were using. My point is that it would have been fairly easy (if they had this tracking in place), to look up a name and verify all of this information.

I also had two other issues towards the end of the year. First, my December box arrived and it was damaged. That could have happened through any step of their process…the other situation was the pop-up sale. I spent hundreds of dollars. I’m okay, given the season if there’s a delay in shipping – communication is key. But what happened in my case is that on my profile, it had a tracking number associated to my shipment and it said that it was delivered early December. It wasn’t. When I reached out to Boxy, they gave me another tracking number (which is still not reflected on my account). It really does go back to the systems and processes that they have in place and until I can see some evidence that they are willing to invest some $$$ and effort into supporting this large customer/subscriber base with more than just hard-working (and low paid) customer service folks, I choose not to subscribe. I appreciate subscription addiction’s info on the spoilers and will continue to monitor.

Maybe it’s just about complaining about something for some of you. I’ve been subscribed for over 2 years and for the price have continued to receive my boxes eagerly and happily every month. Always pleased with the new upcoming products and opportunity to try them out without the expense. Maybe not receiving what I’d hoped for, but knowing that it is a gamble with the options and variants that I might’ve received. Still, loving the surprise and “Christmas” like feeling I gift to myself every month. As I looked for reviews or spoilers for 2020 January box I come across this review… All I can think is MAYBE makeup subscription boxes are not for your problematic skin or MAYBE something like ipsy( for a fraction of the price, and if you didn’t know, product) would be better suited for you. Please consider the amount of subscribers, skin types, colors, and preferences they must consider and MAYBE they all can’t possibly match yours. Also there are options to swap your items with other hopeful receivers…look into it. Kudos team boxy!! Always out of the park!! Ready to see what 2020 looks like!
(I don’t doubt she’ll be kicking herself!!;)

I want the watermelon sleeping mask and the ace beauty eye shadow palette

I hope I get the glow recipe watermelon mask and the highlighter. I just got an email confirming my box has shipped already. yes I love my boxycharm.

Not sure what’s been going on with Boxycharm lately but if you placed a order with Boxypopup double check your order. I only received about a third of my order. At first customer service said they were working on getting the products to send to me (End of November). Now they won’t even respond. I just want a refund. I love all the cool brands they are working with but they really need to work on customer service. They are heading down the same road as Ipsy in that way. I think at this point I will just talk to my bank to get a refund on the products I didn’t receive. My friend is fighting a similar battle too. She purchased close to $500 for gifts and her order was completely wrong. It looked like someone went along blindfolded and threw random items in her box. She is also not getting anywhere with customer service. So I’m not purchasing anything from Popup or Addons until they fix my order or they refund me.

Are these two really variations? They both include things that were supposed to be either/or. I’d be really happy because I missed the choice window, but I find this confusing. But for me the first one is perfect, but the second one is nice as well.

Wow the hourglass blush for Feb is the first time I’ve been tempted for a BoxyCharm box. I have never used BC before and I usually wait for full spoilers Or something to see if I want It and buy that months box. But I’ve read people talking about the BC waitlist; can someone tell me how this works? If I like the Feb box will I be able to sign up and get it or will I be put on a waitlist for the next month?

Boxyswap on IG if that happens. Literally everything you don’t want i want and what you want i don’t. Find me in IG at icnataliejune if you want. I will 100% trade you if we get what each other wants

I’ve tried to get this question answered using 3 different firm’s of communication with boxycharm. Maybe one of you can answer it.

I signed up for Boxy luxe when an email was sent out towards the end if December saying we could get it for the month of December even though we had already gotten our regular December boxes. Does that mean that it will replace our normal January box? I guess I’m just not understanding.

YES!!!!!!! I am super excited for February Box
HourGlass is one of my favorite products. I have yet to come across a HG product that I don’t like.
I love so many of there products (the ones I’ve tried) ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

I’m really looking forward to the Dr. Brandt eye cream! I was so happy to see an alternative to an eyeshadow palette. Really hoping for the Glow Recipe sleeping mask because the last Skin & Co product I received made me itch terribly.

I bought the Ace Beaute Eye Shadow Palette in Scarlet Dusk through the add on/pop up sale and I really hope I don’t get a duplicate. I was very disappointed in the quality. It felt like something from BH Cosmetics. Very little color pay off even when swatching.

I’m hoping for the concealer because I seem to never be able to find one that doesn’t crease on me.

Additional Base Spoiler
GrandeDRAMA Mascara

Other Plus Spoilers
Billion Dollar Brows Best Seller’s Kit
Saint Luxe Beauty Eyeliner Trio
Kat Von D Lolita Eyeshadow
Farsali Liquid Glass Radiance Serum
Laneige Fresh Calming Mousse Moisturizer
Too Faced Palm Springs Dream Palette

Hoping I don’t get the face gommage because I received that with Ipsy last month! I do like the product tho which is surprising because I have severely dry skin and don’t normally use exfoliaters but this one isn’t harsh at all! I have also been using it on my dry bumpy upper arms & omg what a difference it has made! I also received the smaller watermelon sleep mask in Ipsy 😂 so Idk 🤦‍♀️

Slightly off topic, but is anyone else still waiting for an order from the PopUp sale? I placed two orders on the same day, about 15 minutes apart, and the first order arrived mid-December but the second hasn’t shown up yet (both orders have a status of “ordered” as opposed to “shipped,” although I did get a shipping notification email for the first order). I emailed CS but, yeah, still waiting for a response. Meanwhile, they’ve had my money since late November…

I’m only finding 2 spoilers for premium box where can I find more for premium box

Can someone please explain to me why I can find full spoilers for the January 2020 base box but I’m only finding 2 spoilers for premium. Thanks