FYI – Rachel Zoe Box of Style Customer Service Update
FYI – Box of Style customer service has been responding to MSA readers’ comments about past issues. Some of you have also emailed me to let me know your issue was resolved. I wanted to call out this message from customer care in case you have an outstanding issue and haven’t seen the comment replies:
Hi MSA followers!
All of us here at Box of Style want you to know that we see your comments above and cannot apologize enough for any issues you have had. We agree that this is completely unacceptable and are making BIG changes to ensure nothing like this happens again. By no means are we ignoring the problems and delays you have faced and it is our top priority to make sure everyone feels comfortable with the resolutions we provide. In the meantime, we will be trying to resolve each of your concerns. Please email us at [email protected] if your issue has not been resolved and we will get back to you right away!
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