BoxyLuxe Signups Start Now – How To Upgrade Your Boxycharm Account

4 days on a waitlist so my chances are slim ti get the Sept Boxyluxe. So many that just subscribed for Boxycharm in Aug gets the Boxyluxe right away and most who have subscribed for years gets waitlist for the Dec Boxyluxe? This makes no sense and bad customer service on thier part. They didnt learn from thier Limited Edition box last year that was open for anyone subscriber or not and option for multiple boxes too boot? I agree with the person who posted that Boxycharm should of been ready and had enough Boxyluxe to accomidate at least 75% of thier subscriber base…super bad planning on Boxycharms part….BAD BOXY,SUPER BAD!! ITS A SHAME BUT I’m beginning to love it less and less each day.

Please don’t hate on me but I clicked on the email, got a gate way error hit the back button and I was in. It came out of my checking about 15 minutes later with an email following that I was subscribed.

Question is am I automatically in for Dec. now or do we have to go through this every 3 months?

This was a disaster-not Boxycharm LE level, but still a disaster. The email-I haven’t heard of anyone that got it at 9am despite Boxy’s insistence that they did. But it turns out, you didn’t even NEED the email with the super special magical link because all along, you could have just logged on to your account and upgraded from there. Why the emphasis on the email? Dunno. I do know people sat around waiting for it and they didn’t have to-they should have made an announcement that you could upgrade via your account, not have it buried in comments so you had to find it.

The site crashing. You’d think they’d have learned from the LE disaster how much traffic it could handle before crashing and addressed it.

Inventory. I would have thought they had an idea of how many they’d need based on how many people signed up for the BoxyLuxe notification emails-I mean, that makes sense, right?

All this said, I was fortunate enough to get a Boxy luxe, I was waitlisted at 930, and confirmed off waitlist at 11am. I’m excited, but I still feel for the people who tried and tried and refreshed and tried and ended up waitlisted. This wasn’t AS bad as the LE, but not great.

For people angry and unsubscribing because they didn’t get BoxyLuxe on the first round-reconsider? I know you’re pissed, but the Dec BoxyLuxe might be pretty amazing, and Boxycharm itself is an awesome bargain for the price and it IS fun. So just try to stick it out-I think they’ll make it worth your while. ❤️❤️

I can’t say that I’m surprised by many charmers’ reactions to the BoxyLuxe launch, however I wholeheartedly disagree with getting so upset.

I too refreshed for two hours, got on the waitlist and then was charged later and will be getting the Sept. luxe box.

This was a human coding error that took them seven hours to find. It happens. BoxyCharm is not a huge company.
I think it’s a shame at all the angry words being thrown at the CEO and the Boxy team. I assure you they did not plan the launch to turn out like this. They had grand plans of happy charmers and champagne at the end of the day.
A little compassion goes a long way.

I got my upgrade eventually after 2 1/2 hrs of sweat and hard work, but I can’t help but be a little pissed when I come here and see that you guys posted an alternative to getting to the upgrade without having to get the link. People who joined the interest list should have been first! You guys made this same mistake with the LE launch. Everything doesn’t need to be aired immediately. I’m done supporting MSA. SMH, you’re making it worst!!!

Try to put it in perspective. Some people are waking up today without food or running water or without a place to live. Some of you didn’t get a sub box. Think about it.

I’m hella bummed that I’m wait listed. I really wanted the Tarte palette and Smashbox primer water. Dammit.

I am beyond upset! I got off of work 2 hours prior to 9am which was 6am my time. I set my alarm to make sure that I was awake at 15 mins prior. I tried and tried for an hour before I couldn’t keep my eyes open anymore just to keep getting an error, I was so excited about this Boxyluxe and worked extra hard this month to save up since I am a single mom of 5! I have been with Boxycharm since 2016 and I feel if they do not fix this I will cancel and never look back. This was not a LE box, this is a box they are incorporating into a quarterly subscription, definitely very unprofessional.

I started at 6:05 when my boxycharm email arrived all the way until now – over 4 hours – still not even waitlisted.

I was very disappointed to wake up early to a link that kept crashing. Then after several attempts (maybe 10) I got waitlisted for December. However, a few hours after I was waitlisted the processed my order and now I am getting a box. If you’re one of those who got waitlisted and really wanted this one, you still might get it. I do wish this had gone much more smoothly though.

I followed directions. Signed up for the email in advance. Got up at 6 am, got the email at 6:08 am. Tried non-stop for 2 hours and 29 minutes. I’m waitlisted. I’ve read that many subscribers who didn’t even sign up for emails got it. I like spoilers, but was posting this really fair to those of us who signed up for the email in advance? Asking for a friend…

So after almost 3 hours of trying to upgrade, I think this is a sign from the sub box gods that I just shouldn’t sign up. It’s probably for the best, because I really don’t need another sub.

I’m so upset I’ve been trying forever and it just freezes and gateway issues. I’m so done this is my last month! With them saying their here for us I don’t see how? Their not emailing or letting us know

After writing about giving up completely…my order goes through…like magic. It is a few minutes after 10 am CST. I know I was one of the first that started the checkout, but kept getting kicked out due to a gateway issue…for two hours! Maybe it logged it and allowed those through? I have no idea how it works, but if you were in the process at the very beginning, at 9 am EST, keep trying. I even got the email receipt. I will be staying as a subscriber.

I am so disappointed. I tried for over an hour trying to get this box. Wait listed AGAIN! Maybe next time

Gah!! Finally 2 hours later it went through no waitlist nothing!! Happy happy joy joy!!

Be careful what you wish for. The preview was not exciting with that ridiculous Tote and headband. Dollar store crap fillers.

So I was relieved to be waitlisted and receive the December box.

But I just got notification that I will be receiving the September box. I hope mine has the Juice serum because I already have a big jar of the Juice moisturizer.

Well, it still won’t refresh. A few hours of sleep and then waking up to be ready. I was extremely early to express interest and receive the emails that I’d be in able to get one. I was there and ready, but they were not.

Two hours, I’ve tried, which is ridiculous, frankly. I felt like a fool thinking that they had made loyal subscribers wait for them to get it just right. Pffft.

We all have different styles, but that Laura Lee palette was just awful, as far as I was concerned. I stuck with them to get the Boxy Luxe. I should have cancelled after getting that palette.

After adding up the amount of the annual subscription, plus what I was going to pay for the BoxyLuxe, it comes to $379.84 that they will NOT be getting from me. Hope everyone enjoys what they get from BoxyCharm, but the way that this was handled, after the LE letdown to many subscribers around the holidays…I am actually not too sad to cut this cord. My husband will be thrilled! I could go to Sephora or SpaceNK and really pick up some things that I actually do want and will thoroughly enjoy for nearly $400. Shame on you, though, BoxyCharm. I have subscribed for a very, very long time. It was not cool to handle this so horribly after the claims you kept boasting about on social media. Nothing nice to say about BoxyCharm any longer.

I was waitlisted after trying to sign up for about an hour, but then just got an email saying I was billed successfully and I’m off the waitlist. Hopefully those who really want it can still get it. Personally I’m a little underwhelmed by the rest of the spoilers, but I’m glad I didn’t get up early for nothing.

Can’t sign up. It’s fine the Luxe box sucks ballz anyways

I love boxy, but I knew this would be a mess like last time. I’m wait listed, but I’m ok with it, this box has a summer feel to me and I wasnt too excited about it. So for me being waitlisted really worked out, I didnt want this box. Hopefully the people that loved it were able to get in!

I’m a 2 year loyal customer who is so disgusted with Boxycharm today. I understood the hiccups with their first Limited Edition box, understanding that it was a first for them, and assuming they’d learn from it.

Well, apparently they didn’t learn a thing. I’ve been refreshing for over an hour only to constantly get “bad gateway”. Its like Limited Edition deja vu.

I had tried it about 20 times and got it at 9:29 central time, so just now.

I got waitlisted after constantly trying for an hour. I’m wondering what the difference is between being waitlisted and saying it’s sold out? Wouldn’t they just get waiisted too? I did get an email with an October spoiler, it said, ” we don’t want to leave you empty handed…lol ..cute BC! It was IT cospetics super hero mascara and yet another BC collaboration palette with PUR

Finally got through at 922 Central time. I got a box so they don’t seem to be going in FCFS order.

We will see if it’s worth it. I hope so.