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BoxyLuxe Signups Start Now – How To Upgrade Your Boxycharm Account

Liz Cadman
ByLiz CadmanSep 1, 2018 | 138 comments

BoxyCharm
4.3 overall rating
1949 Ratings | 195 Reviews

It's time to sign up for BoxyLuxe! You can now log in to your Boxycharm account and upgrade to BoxyLuxe.

No special link needed - just go to your account section., then click Upgrade in the My Subscription(s) section:

(FYI - their site is getting a lot of traffic right now, so it may take a while. I got a 502 error when I hit Upgrade.)

BoxyLuxe is a once-a-quarter upgrade option you can add to your existing $21-a-month Boxycharm subscription. So for an additional $28.99, you’ll get the Luxe items, and be paying a total of $49.99 for that quarterly box. (This upgrade option will be available soon.)

And in case you missed it, each BoxyLuxe box will include:

LUXIE 732 Airbrush Foundation Brush - Retail Value $38

AND:

Smashbox Photo Finish Primer Water 

These 3-in-1 face primer and setting sprays hydrate, prep and refresh skin. Each face mist was co-created with YouTuber Nicol Concilio and is infused with electrolytes and a limited-edition scent formulated to boost your makeup and your mood.

Sol de Janeiro Ipanema Sunset Glow Oil

Each box will include one of the following:

 

Juice Beauty Stem Cellular Moisturizer

OR

Juice Beauty Stem Cellular Anti-Wrinkle Booster Serum

In case you missed the previous spoiler:

tarte Park Ave Princess Chisel Palette - $45

In case you missed the previous spoilers, all subscribers (For both regular Boxycharm and Boxy Luxe) will receive:

What do you think of the spoilers?

If you haven’t signed up for this box yet, the regular Boxycharm box is $21 a month. BoxyLuxe is a once-a-quarter upgrade option you can add to your existing $21-a-month Boxycharm subscription. So for an additional $28.99, you’ll get the Luxe items, and be paying a total of $49.99 for that quarterly box. (This upgrade option will be available soon.)

Check out my reviews of Boxycharm boxes, our posts of Boxycharm Spoilers to learn more.

Starting at $32.00
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BoxyCharm ($32 per month) is one of the most popular beauty subscription boxes that we review, with lots of loyal customers. They promise 5 full-size beauty products each month from a variety of both indie and... read more.

Liz Cadman
Liz Cadman
Liz is the founder of My Subscription Addiction. She's been hooked on subscription boxes since 2011 thanks to Birchbox, and she now subscribes to over 100 boxes. Her favorites include POPSUGAR Must Have, FabFitFun, and any box that features natural beauty products!

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138 comments

Kathy Stegall

4 days on a waitlist so my chances are slim ti get the Sept Boxyluxe. So many that just subscribed for Boxycharm in Aug gets the Boxyluxe right away and most who have subscribed for years gets waitlist for the Dec Boxyluxe? This makes no sense and bad customer service on thier part. They didnt learn from thier Limited Edition box last year that was open for anyone subscriber or not and option for multiple boxes too boot? I agree with the person who posted that Boxycharm should of been ready and had enough Boxyluxe to accomidate at least 75% of thier subscriber base…super bad planning on Boxycharms part….BAD BOXY,SUPER BAD!! ITS A SHAME BUT I’m beginning to love it less and less each day.

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Michelle

Please don’t hate on me but I clicked on the email, got a gate way error hit the back button and I was in. It came out of my checking about 15 minutes later with an email following that I was subscribed.

Question is am I automatically in for Dec. now or do we have to go through this every 3 months?

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Victoria Smith

I also got it, and yes you are you’ll be charged in December for the upgrade! Congrats

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Cynthia

You do not need to resubscribe! You will automatically be charged the additional amount every three months

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Allie

This was a disaster-not Boxycharm LE level, but still a disaster. The email-I haven’t heard of anyone that got it at 9am despite Boxy’s insistence that they did. But it turns out, you didn’t even NEED the email with the super special magical link because all along, you could have just logged on to your account and upgraded from there. Why the emphasis on the email? Dunno. I do know people sat around waiting for it and they didn’t have to-they should have made an announcement that you could upgrade via your account, not have it buried in comments so you had to find it.

The site crashing. You’d think they’d have learned from the LE disaster how much traffic it could handle before crashing and addressed it.

Inventory. I would have thought they had an idea of how many they’d need based on how many people signed up for the BoxyLuxe notification emails-I mean, that makes sense, right?

All this said, I was fortunate enough to get a Boxy luxe, I was waitlisted at 930, and confirmed off waitlist at 11am. I’m excited, but I still feel for the people who tried and tried and refreshed and tried and ended up waitlisted. This wasn’t AS bad as the LE, but not great.

For people angry and unsubscribing because they didn’t get BoxyLuxe on the first round-reconsider? I know you’re pissed, but the Dec BoxyLuxe might be pretty amazing, and Boxycharm itself is an awesome bargain for the price and it IS fun. So just try to stick it out-I think they’ll make it worth your while. ❤️❤️

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Cynthia

I can’t say that I’m surprised by many charmers’ reactions to the BoxyLuxe launch, however I wholeheartedly disagree with getting so upset.

I too refreshed for two hours, got on the waitlist and then was charged later and will be getting the Sept. luxe box.

This was a human coding error that took them seven hours to find. It happens. BoxyCharm is not a huge company.
I think it’s a shame at all the angry words being thrown at the CEO and the Boxy team. I assure you they did not plan the launch to turn out like this. They had grand plans of happy charmers and champagne at the end of the day.
A little compassion goes a long way.

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Lisa

I agree. It’s just a sub box. I wonder how some of these people handle actual real life important stuff when something as insignificant as a sub box selling out or a website crashing causes such an extreme emotional reaction.

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Tiffany

I got my upgrade eventually after 2 1/2 hrs of sweat and hard work, but I can’t help but be a little pissed when I come here and see that you guys posted an alternative to getting to the upgrade without having to get the link. People who joined the interest list should have been first! You guys made this same mistake with the LE launch. Everything doesn’t need to be aired immediately. I’m done supporting MSA. SMH, you’re making it worst!!!

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Lisa

Try to put it in perspective. Some people are waking up today without food or running water or without a place to live. Some of you didn’t get a sub box. Think about it.

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Allie

I mean, people are allowed to be disappointed though. They’re not crappy people because they were really looking forward to something and it fell thru. I don’t think anyone should be shamed for being disappointed.

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Katie

I’m hella bummed that I’m wait listed. I really wanted the Tarte palette and Smashbox primer water. Dammit.

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Lisa

Both the Tarte palette and the Smashbox are currently available in stores so it’s not like the only way to get them is through Boxyluxe.

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Victoria

Very correct, but this is the best way to get them without paying full price.

Crystal

I am beyond upset! I got off of work 2 hours prior to 9am which was 6am my time. I set my alarm to make sure that I was awake at 15 mins prior. I tried and tried for an hour before I couldn’t keep my eyes open anymore just to keep getting an error, I was so excited about this Boxyluxe and worked extra hard this month to save up since I am a single mom of 5! I have been with Boxycharm since 2016 and I feel if they do not fix this I will cancel and never look back. This was not a LE box, this is a box they are incorporating into a quarterly subscription, definitely very unprofessional.

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Michele

I am just so sorry. Being a single mom of 5 is dang hard and while some people don’t think this box is that big of a deal, it sometimes just helps so much to have a little treat for yourself when you give so much to others. Your post just really touched me. I am a mom to four kids so your post just spoke to me. I wish I was getting the box. I would send it to you. (I know you are not asking for that, but I so understand that let down when you had a little something special to keep you going and it falls through.) Sending lots of hugs your way mama!!!!

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Crystal

So let me try this again Michelle, your words put a smile on my face, even though they were just words it shows that someone cares and I’m very greatful for that. It is very hurtful that I have been waiting since Boxycharm 1st announced the Boxyluxe. I don’t do much for myself, I do for my children and Boxycharm has always been my monthly gift to myself. The extra $28.99 was a lot for me to put up just so I could get the Boxyluxe, especially with school just starting. I wanted this box so bad and it was also going to be an early birthday present to myself. I raise my 5 children alone, I get absolutely no help from their father and my oldest child is 15 and disabled. Makeup is my meditation and my comfort. But Boxycharm disappointed A LOT of people and this may be the end of my subscription from them. Once again thank you for all the kind words and thoughts behind them, makes my day a little brighter 💜💜💜💜

Crystal

Well maybe there is a lag on my replies because I sent a 2nd on to you Michelle and it still didn’t go through but this time I copied and pasted it and when I tried to send the second one it said it was a duplicate reply, so hopefully it will post eventually!

Crystal

I sent a long message to you Michelle and it didn’t post 😡😡

Aileen

Your kindness to her is so refreshing. Thank you for being you:) You mamas deserve it all!

Lb

I started at 6:05 when my boxycharm email arrived all the way until now – over 4 hours – still not even waitlisted.

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Bella01

I feel like Josef the founder is laughing at all us trying so hard to get the upgrade. I find the whole strategy a mess. A mess I say. They knew this would happen, it happened before. Did they try to fix the problem? No
They want it to be like this. Shame on you boxy Karma.

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Lisa

It’s Yosef and I’m sure he’s definitely not laughing about this whole thing.

Michele

Me too! Boxy just doesn’t want our money. Not a good day for BC…..

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Nikki

I was very disappointed to wake up early to a link that kept crashing. Then after several attempts (maybe 10) I got waitlisted for December. However, a few hours after I was waitlisted the processed my order and now I am getting a box. If you’re one of those who got waitlisted and really wanted this one, you still might get it. I do wish this had gone much more smoothly though.

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mmaureenn

I followed directions. Signed up for the email in advance. Got up at 6 am, got the email at 6:08 am. Tried non-stop for 2 hours and 29 minutes. I’m waitlisted. I’ve read that many subscribers who didn’t even sign up for emails got it. I like spoilers, but was posting this really fair to those of us who signed up for the email in advance? Asking for a friend…

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TheOtherJulia

So after almost 3 hours of trying to upgrade, I think this is a sign from the sub box gods that I just shouldn’t sign up. It’s probably for the best, because I really don’t need another sub.

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Angie

I’m so upset I’ve been trying forever and it just freezes and gateway issues. I’m so done this is my last month! With them saying their here for us I don’t see how? Their not emailing or letting us know

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Angie

I got in. After all the trying I somehow got charged and got an email! Ladies keep trying bc if I can u can 😊 and i was already waitlisted

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Danielle

I think it’s only the earlier waitlisters that are getting off of it. I tried to upgrade for 3 hours starting at 9:00 am and got waitlisted a few minutes after noon. I don’t think those of us that got waitlisted that late will get to upgrade until December, But thanks for the positivity and glad you got to upgrade!

h

After writing about giving up completely…my order goes through…like magic. It is a few minutes after 10 am CST. I know I was one of the first that started the checkout, but kept getting kicked out due to a gateway issue…for two hours! Maybe it logged it and allowed those through? I have no idea how it works, but if you were in the process at the very beginning, at 9 am EST, keep trying. I even got the email receipt. I will be staying as a subscriber.

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Taylor

I am so disappointed. I tried for over an hour trying to get this box. Wait listed AGAIN! Maybe next time

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Victoria Smith

Gah!! Finally 2 hours later it went through no waitlist nothing!! Happy happy joy joy!!

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h

Oh my gosh! You, too! Two hours! We can be Ren and Stimpy, I guess. Happy happy, joy joy!

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Victoria

Lol I did the pregnant happy dance around the house while my kids husband and mother in law looked at me like I grew an extra head. I went from giving everyone the look of don’t even say a word to me at this moment to jumping around lol. My husbands mother lives with us and she said I had that look that just made you want to stay away, she wasn’t sure if I was going into labor or just hormonal, till I told her about the boxyLUXE fiasco then she said ooooo they were messing with your makeup , you just don’t mess with mommas makeup 😂🤣

Amarante

Be careful what you wish for. The preview was not exciting with that ridiculous Tote and headband. Dollar store crap fillers.

So I was relieved to be waitlisted and receive the December box.

But I just got notification that I will be receiving the September box. I hope mine has the Juice serum because I already have a big jar of the Juice moisturizer.

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h

Well, it still won’t refresh. A few hours of sleep and then waking up to be ready. I was extremely early to express interest and receive the emails that I’d be in able to get one. I was there and ready, but they were not.

Two hours, I’ve tried, which is ridiculous, frankly. I felt like a fool thinking that they had made loyal subscribers wait for them to get it just right. Pffft.

We all have different styles, but that Laura Lee palette was just awful, as far as I was concerned. I stuck with them to get the Boxy Luxe. I should have cancelled after getting that palette.

After adding up the amount of the annual subscription, plus what I was going to pay for the BoxyLuxe, it comes to $379.84 that they will NOT be getting from me. Hope everyone enjoys what they get from BoxyCharm, but the way that this was handled, after the LE letdown to many subscribers around the holidays…I am actually not too sad to cut this cord. My husband will be thrilled! I could go to Sephora or SpaceNK and really pick up some things that I actually do want and will thoroughly enjoy for nearly $400. Shame on you, though, BoxyCharm. I have subscribed for a very, very long time. It was not cool to handle this so horribly after the claims you kept boasting about on social media. Nothing nice to say about BoxyCharm any longer.

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Tracey

I’m a two year subscriber who feels this way too. And I’ve rarely had anything bad to say about Boxy in that two years.

Thoroughly disgusted with them, and more inclined to spend the money i’d put towards BoxyCharm on more than a few of items sitting in my carts at Ulta and Sephora.

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grim

I was waitlisted after trying to sign up for about an hour, but then just got an email saying I was billed successfully and I’m off the waitlist. Hopefully those who really want it can still get it. Personally I’m a little underwhelmed by the rest of the spoilers, but I’m glad I didn’t get up early for nothing.

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Michelle

Can’t sign up. It’s fine the Luxe box sucks ballz anyways

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April JK

😂😂😂 agreed.

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Tj

I love boxy, but I knew this would be a mess like last time. I’m wait listed, but I’m ok with it, this box has a summer feel to me and I wasnt too excited about it. So for me being waitlisted really worked out, I didnt want this box. Hopefully the people that loved it were able to get in!

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Tracey

I’m a 2 year loyal customer who is so disgusted with Boxycharm today. I understood the hiccups with their first Limited Edition box, understanding that it was a first for them, and assuming they’d learn from it.

Well, apparently they didn’t learn a thing. I’ve been refreshing for over an hour only to constantly get “bad gateway”. Its like Limited Edition deja vu.

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Barbie

I got the same message for trying constantly for almost 2 hours and I didn’t get the email to my inbox until almost 10 after 9. Not to mention after all that I didn’t even get wait listed. I got absolutely nothing. Although boxycharm was right on it time wise with charging me for my regular box at approximately 1:00 am…just sayin’

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Victoria

It worked for me once I turned off my WiFi and just used cellular data!

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Tracey

I shouldn’t HAVE to do that though, it shouldn’t matter one iota what kind of network you use to access it.

Southernprincess

I had tried it about 20 times and got it at 9:29 central time, so just now.

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Dani

I got waitlisted after constantly trying for an hour. I’m wondering what the difference is between being waitlisted and saying it’s sold out? Wouldn’t they just get waiisted too? I did get an email with an October spoiler, it said, ” we don’t want to leave you empty handed…lol ..cute BC! It was IT cospetics super hero mascara and yet another BC collaboration palette with PUR

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Tracey

I couldn’t even get waitlisted. Three hours of trying and I got nothing but that 502 bad gateway which I’m still getting.

And how is that “cute”? Its patronizing, more than anything. They don’t want to leave us emptyhanded? I was given no say in the matter because I could access nothing at all. Maybe we should all leave THEM emptyhanded $$ wise. SMH.

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Lisa

Finally got through at 922 Central time. I got a box so they don’t seem to be going in FCFS order.

We will see if it’s worth it. I hope so.

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