FYI – BeautyCon Box Shipping Update

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FYI – Check your email! Some BeautyCon Summer Box orders from the Past Boxes Sale have been canceled. Other boxes from that sale should be shipping out soon. (Thanks for the heads up, Lily, Caitlin, & Liz!)


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Posted in BeautyCon BFF Box News, Subscription Box News| Tags: beautycon bff box | 140 comments


  1. I am so upset! I had called customer service twice to verify my order went through, I never received an email about the summer boxes, or a cancellation email for my order. I just called and talked to customer service a third time and was told my order was cancelled! I’m so sad 🙁 I was so excited about getting these boxes for such a good deal.

  2. I had no idea this was happening! I placed two separate orders for all 4 boxes on September 2nd. I just looked up my credit card statement, and saw that one box was charged on Sept 5 and another box on Sept. 12. I guess I am only getting 2 out of 4, though I never received a cancellation notice for the other 2 boxes. Such a bummer! This is probably my first and last time ordering with them.

    • Well, they are going out of business, so…

      • Oh, okay. I guess that explains this whole mess, since they have nothing else to lose.

  3. CS confirmed that they did not fulfill the box orders in the order they were received. People who ordered the day after I did have received the boxes that I was confirmed to receive many times until yesterday, when they confirmed that I was not. I get a different story every time I deal with them and the story I am being told by them has changed so many times this week. I still have no tracking number and I haven’t a clue what, if anything, will eventually be sent to me because they’ve backtracked on everything they’ve already told so many times. A written confirmation one day is retracted the next day. Very confusing and disappointing.

    • I received the same e-mail–ordered on Friday 9/1 and then nothing but the cancellation.
      Still no tracking update–butt-we live in Florida and Hurricane Irma has disrupted all deliveries.
      Will never do business with them again–ordered 8 boxes, only getting 3!

      • Just did live chat with the rep who informed me that “maybe” I would get 3 out of the 8 boxes that I ordered and paid for.
        One box was shipped and today, after the chat, I was emailed that the second order is shipped–but–what does it contain?
        Poor customer service and communication–no wonder they are going out of business!

    • I too was told that I as early as my order was placed I should have received Summer 2016 but orders were not filled in order (that’s not really fair but oh well). I will receive Summer 2017 tomorrow and Winter 2016 on Monday.

  4. I received all 4 of the boxes I ordered. The summer 2016 and summer 2017 boxes did not have the bands around them or the cards saying what was inside the box. Some things were missing. They looked like they just threw them together. The winter 2016 and fall 2016 were nice boxes with the band around the box and the information card inside. All of the products were in these 2 boxes. Oh well…it was still a good deal!

    • I received 2 of my 8 boxes ordered today. Same thing the Winter 2016 box had the curator band around it and was in tact nothing missing …however the Summer 2016 box was missing the band and clearly had been re-taped shut (double tape) and was missing the Luxie fan brush, which I really wanted…it is disappointing but still an amazing deal.

      • Oh man! I didn’t get the fan brush either. I really wanted it too! 😕

  5. I am really frustrated with the whole situation. Early Friday after seeing the sale (on here lol) order Summer 2016, Winter 2016, Summer 2017 and a water bottle. Got confirmation of order. Then nothing for over 10 days. Emailed about status and got generic “due to overwhelming…” Today got email summer box cancel and emailed them saying which one and now they are saying both! Errrrr! Fishy-some have already got theirs and I know I was in the system fairly quick. Not thinking this is a good company to order from. Will now have to research to make SURE I am not incorrectly charged for boxes I did not receive. Seems like a lot of others are in the same situation. Not a good promotion BeautyCon.

  6. Well I did not get that email- I even checked my spam. I chatted with customer service and asked the status and they said both of my boxes were canceled. Disappointed that I had to ask instead of them notifying me.

    • Same here. I only ended up getting one box the winter and I asked if I could sub for the boxes still available on their site winter and fall since I was promised the box and it cancelled without me even being notified. They told me to go to their website and buy it for full price. Shady business!!

  7. Got all my four boxes today, one of each. The shipping weight was 6.1lb, or 1.5 per box. I received same e-mail as all of you who ordered summer box, but got two of my summer boxes. Based on the weight, I pretty confident you can see if you are getting your summer box or not.

    • That’s good to know, thanks! I got charged for all four and what I did get shipped is scheduled to arrive tomorrow and is 6.1lbs like yours. There is hope after all!

      • That’s interesting. I ordered one of each, got the email about the cancellation of “summer” (year not indicated), sent an email to CS asking what that actually meant (no reply yet), and my shipping weight is 6.1 lbs (due to arrive next Tuesday). I will be pleased if all four arrive.

        • OK, now I’m further confused. My shipping weight is 6.1 lbs but CS finally responded and said I’m only getting the fall and winter boxes???? Guess I’ll find out on Tuesday.

        • LOL. This is like some comedy/mystery movie. I ordered all 4 and got the generic email, asked CS to clarify which box I will not be receiving since I was charged for 3. Was worried since it seems like alot of other people that ordered early are either getting boxes or else had SOMETHING shipped. I was just billed for one on 9/6 (days after order) and the other two finally yesterday. They confirmed that I will NOT be getting the Summer 2016 box and the other three should be headed my way. Just got my FedEx tracking info and number isn’t recognized yet so I’m not sure how much it weighs…. It sounds like this is going to be a big surprise for everyone!

    • I ordered 3 winter 2016, 1 summer 2017 – 8.3 lb! Received 1 fall 2016, 1 winter 2016, 1 summer 2017.

      I was charged for all 4, ugh!

      Also I don’t want anything from fall 2016, if I’m stuck with it I hope I can swap things away!

  8. Ugh! I ordered both summer boxes and the Winter box on 09/02. Based on the weight of the package, it appears that I’m only getting one. Huge bummer!

    • What was your weight? I ordered the same boxes and mine shows 5.1 lbs so I am not sure if I am getting all three or not 🙁

      • I ordered the same boxes and CS emailed me and said I am getting all three boxes. My weight is 5.1 box size is 12x12x12 according to FedEx.

      • Mine came today 5.1lbs, despite the cancelled email I received yesterday I got the 3 boxes I ordered. 1 of each: winter 2016, summer 2016, summer 2017.
        Summer 2016 didn’t have Luxie brush or benzac.

        the box dimensions were 11x9x6.

        Hope you get what you ordered!

    • Same here.. they even charged my card 10 days ago and I ordered within the first couple hours of promo going live.. had to send numerous emails, my card was already charged and I’m not getting summer box.. incompetent people and I’m not surprised they’re going out of biz!

  9. I got all my boxes today Thank you BC……………. I also received this email

  10. I don’t see my post? Anyways, I received my boxes yesterday. Thank you Beauty Con…enjoying the products too

  11. Just got all my boxes yesterday. I was surprised to see the big box on my porch. They put all the boxes in one big box. And all the products were perfectly intact and ready for gifts. Thank you Beauty Con. I’m enjoying my boxes. Sorry for complaining.

  12. Ok I’m not an IT person, but it seems that before you have a sale you should count your inventory and enter that in your code so that it automatically does not allow further sales once that number has been reached.

    • I’m thinking their system crashed a little because it was overwhelmed. They should’ve been prepared for that to happen though. Or maybe someone in the warehouse knocked over a whole palette and destroyed a bunch of boxes lol.

  13. I ordered one of each. Charged for one 9/6. Shipping notice Fri, 9/8 at 6.1 pounds. Charged for remaining 3 on Mon 9/11. Received email 9/13.

    So, they charged me for the remaining boxes AFTER they shipped. I assume they charged me for what they sent, so I expect all 4 boxes at 6.1#. We’ll see though. No biggie if I don’t get 1. I haven’t received any refund.

    • I also received the above email stating that one of my boxes was canceled due to demand. In addition, I ordered the boxes just like you did and was billed and contacted in the exact same way/dates as you. However, I responded to the aforementioned email regarding a cancelation about having been charged already this afternoon and received a reply almost immediately stating that the email was not applicable to my order and that all boxes have shipped. I was also provided the same tracking number as my original shipping notification email. My package weight is also just over 6lbs. Given all that, I think you’re good.

  14. I got my boxes yesterday and this email today so many of us may be getting exactly what we paid for 🤞🏼

  15. Once again, my comment isnt posting…im getting irritated by this . Why had it been blocked now?

    • I had the same issue, seems to be a lag cause out did post minutes later.

  16. I called and they said I am getting the summer boxes and they shipped, that they sent that email to everyone that order during their sale!

  17. Ha i just live chatted to find out if i would be receiving the summer 2016 box and the guy said the same thing about not anticipating so many sales and i said what a bummer and he said- “well at least you are getting one of the summer boxes.” What a thing to say.

  18. I ordered 1 of each box, or so I thought. Apparently, I had clicked for 2 for the winter box. Then I ordered again, thinking that the first one didn’t go through. Miraculously, it looks like my orders will be fulfilled. Didn’t really plan on getting this many but I have pushy fingers so double clicking seems to be a problem. 🙂

    • I wanted the winter box so bad, but I wasn’t fast enough. I got the summer 2017 at least. You’re lucky you got 2 winter ones! I am still pretty excited, I’ve never subscribed to BeautyCon, but the reviews look great!

    • I would love to purchase one if you want to sell it. I tried to purchase all of them and my order my canceled.

  19. There was a limit on the number of boxes you could order, it was 3 of any box. I ordered several right after MSA posted and called and emailed CS many, many times since because I had a screenshot confirmation but I didn’t receive the email confirmation until 5 days later. Then assured me as recently as yesterday that my complete order would be shipping soon. When I questioned why my credit card had only been charged for a couple of boxes, I was told that they do not charge until they are ready to ship the entire order. I have received zero tracking. Today I got the email that I wouldn’t be getting the Summer box but they didn’t say which Summer box. All this despite saying the exact opposite yesterday.

  20. I still don’t understand why they sent out a flash sale email at 8pm EST on a Friday night. I was out until very late, with poor reception where I was. And for a sale notification the timing doesn’t make any sense.

  21. I ordered one of each the night the sale came out. It says completed charges (not pending anymore) for one box 9/6 and the other 3 on 9/11. Totals $35. I got a shipping notification the 8th for a box weighing 5.8lbs… says it’ll be here this Friday.

    everyone else who got 4 in the comments looks like there’s is 6.1… but .3lbs is too light to be an entire box… Maybe they forgot a single item… or misweighed lol.

    Since it shipped tho and that’s my weight do you think I’m getting all the boxes? All these comments and that email has me so confused??

  22. Both of my boxes were delivered today it looks like. Total of 4.2lbs, one was the Summer 2016 and the other Winter 2016. Basically I took whatever the slow connection would allow.

  23. I called CS yesterday and i was told that summer 2016&2017 were over sold. And i orderd one of each, that i wouldnt be getting either summer box. None of mine have shipped either. Total crap this stunt they pulled. You really mean to tell me they “didnt think” there would be a huge response to $8.75 boxes that normally cost, what 35ea??? Give me a break.

  24. Does anyone know how to check the status of the order? Please

    • Nvm I used chat and they told me it was on hold cause of hurricane. Meanwhile I’ve been charged for all 4 boxes even though I got that email today about a Summer box. Will only know once it ships or I get them.

      • They’re shipping out of California. The hurricane has nothing to do with them. I’m putting this in the “lame excuse to excuse bad planning and inventory control” category, just like the “items are being backordered for the summer boxes.”

    • The only way seems to be either through calling/emailing customer service directly or following the FedEx tracking number if you have a shipping notice. They finally told me they disabled all customer account access on 8/24 (although I have twice been told by CS to check the status online).

  25. I wish they had put a limit on how many per box. Some people got dozens of boxes and others got none.

    They did not plan this well.

    • They said they didn’t expect the sale 2 be so popular 2 where they sold out, I don’t believe that they were selling these boxes so cheap how could u not know u were going 2 sell out

    • I feel the same!! I only ordered two. Most people are greedy, so you can expect that to happen if they don’t put a limit!

    • To be fair…. I’m not sure one can adequately ‘Plan’ to go out of business….. I think they were just looking to quickly liquidate and cut their losses. 🙂

    • There was a limit of 3 boxes of each quarter. I am supposed to get 1 of each but I am not holding my breath. I ordered a few hours after the sale started and I still haven’t gotten a shipping notice. It’s a fat mess

  26. I ordered right away once the slow page finally let new checkout. I hit 1 off each 4 boxes. Got charged on the 7th $8.75 & on the 12th $26.25 which equals the $35.00 the 4 boxes cost.

    Just checked my email & it says the same about a Summer box but didn’t say which one or both the 2016 & 2017.

    Meanwhile I’ve been charged for all & I never got any shipment notifications.
    No idea how to even check the status.

    Any ideas?

    • If you go to their website click live chat. They will look up your account and let you know.

  27. Wow, I am so confused. My order arrives tomorrow and weighs a whopping 13 lbs. I thought I ordered four boxes, but if they average 1.5 lbs each, then I would seem to be getting…8 boxes? I need to check to see what they charged me for. Would 12x10x7 be a big enough box to hold 4 or 8 boxes? This is so bizarre.

    • Well, it sounds like you hit the jackpot! I ordered three, and they are due to arrive tomorrow, they state they weigh 4.2 pounds and the box size says 11x8x7. Sounds to me like you are getting 8 or 9 boxes. Maybe Christmas shopping is done for you?

    • I wish I had your problem lol… Looks like mine is cancelled! 🙁

      • When did u put in ur order? I ordered my 3 boxes, in which im only receiving 2 now, on the 2nd and I haven’t received a shipping e-mail or anything but it seems like a lot of other people’s boxes are already being shipped, im starting 2 worry they billed me twice for $8.75. On September 5th and on the 13th. I’m confused and wondering if I’m even going 2 get mine.

        • I ordered at about 9 pm PST Friday night. The site was really slow and it took 40 mins to get to where I could actually place the order, but I got a confirmation email almost immediately. The shipping email arrived five days ago. How many of you aren’t getting any boxes at all?

  28. I ordered three times…went back for more after my first order…and I have three orders on their way. Bottles are for Baby Girl Shower gifts to the moms, and Summer 17 beauty boxes for them after the babys come!

  29. I bought one of each. Was charged for 1 on one day and then 3 a few days later. Shipping says they are supposed to be here tomorrow and the weight is 6.1 lbs. I’m just as confused and irritated as everyone else. If you are going to hold a sale, fulfill what went through before being out of stock. Also, like others have mentioned you can go buy them again at full price right now, seems shady.

    • I’m in the exact same situation as you even down to the weight. I assumed I was getting all four boxes since I was charged for them, but I received the email in my junk mail today saying I wouldn’t be getting the summer box even though my order shipped days ago. This is beyond frustrating.

    • Wait! I’m not getting my order, the one I made on 9/1 but the boxes are still available but just at full price!? That’s really kind of shady!!

  30. I ordered one of each and have not received one single shipping notice. Customer service told me I was getting all of my orders but not for another 10 days. Then this morning I got the no Summer box email. I’m super confused. Maybe I’m not getting any of them then. I was charged though. Who knows.

  31. So… they still list Summer 16 and 17 available on the site. What? I ordered Summer 17 cuz it’s clearly the best! But it has shipped already, so I’m getting mine. But why are they listed as available still on the site….???? And are you guys talking about the combined weight of all the boxes? Mine is only 1.1 lbs.

    • I emailed them the same question and was told it was the Summer 17 box – the Summer 16 would still be shipping.

      • I ordered the winter 16 and summer 16 and did receive a shipping notice, but my package only weighs 1.7 lbs.. I’m thinking that’s only 1 box- the winter one. I ordered that one first then ordered another like 10 minutes later. I didn’t receive an email, so hoping it’s the other summer box that sold out. I wish they’d let us know which summer box they’re referring to.

      • That’s odd. I was just told it’s the summer 16 box that most aren’t getting. They do not have consistent info!!

      • I just did a live chat and was told that I would get the Summer 2017 and not the summer 2016 which is a bummer because that’s the one I really wanted.

    • They’re listed on the site but if you click on it, it does say SOLD OUT.

  32. I ordered 6 boxes, got charged in 3 different installments for only 3 of the boxes, and no word yet on whats going on from them.

  33. I just asked on the chat about my order since I received the email about the summer box cancellation. Here is what I was told:
    “We were informed as of yesterday the Summer 16 boxes and the Summer 17 boxes are no longer in stock and so any order that has not been shipped would not be receiving those boxes.”

    My boxes have already been shipped so the order was filled. I’m a little suspicious though because all 3 of my boxes only weigh 4.8 pounds. That seems a little light. But, she said my order shows that they were able to ship all the boxes. It was a blanket email that went out to everyone who purchased the summer box (didn’t ask which one). I was charged for one box on 9/5 and the other 2 boxes on 9/8. My boxes were shipped on 9/8. Should be here on Saturday.

    • I think that seems pretty accurate though, I ordered 2 boxes and the weight of my package is 3.3 lbs. I didn’t receive any email about my orders not going through or any cancellation of my order.

  34. My boxes shipped on the 7th. I’m in the Pacific NW and mines will be here Thursday. My sis is in VA and hers will be there Sat. It was such a process to order, I don’t remember what boxes I got. Guess it will be a surprise.

  35. Hmmm I haven’t gotten an email and only one of my boxes has shipped. According to FedEx its 3.1 lbs. I ordered the Summer 07 and Winter 06. Wonder if they’re going to contact me.

    • Alyssa, based on the weight, I am 99.9% sure you are getting two boxes.

      • Can confirm. I ordered 2 boxes, no indication or email about order cancellation, and my order is 3.3 lbs.

  36. I hate this darn company and the customer care agents are just the worse. After ordering 4 boxes a few minutes after the sale was launched and they confirmed my order they are telling me I will not get one if my box and they can’t ship the other one out yet until it shows received at my address. What d fudge!

  37. Thankfully, I didn’t order the Summer, only 2 Fall and 1 Winter. I wish i ordered 2 Winter! Darn. I should get mine Friday! Yay!

  38. This company is a nightmare. I got the cancelled email this morning and yes I’ve been charged for the boxes I ordered and not been credited for what was cancelled.

    I don’t know which summer box was cancelled, I ordered one of each and something is on its way now, 5.1lbs.

    At least I got my winter boxes already. I love exfolikate, that’s what I wanted the most.

    • They are awful indeed

  39. I ordered one of each and was billed for 1 a few days after ordering and the other 3 a few days ago. I received shipping notification already and they should be arriving Friday. Box weight was 6.1 lbs. I also got the email so I called cs today. I was told that that email was for boxes that have not shipped yet and that all 4 of mine have shipped. So the email went out to everybody who ordered a summer box I guess. But if you got charged and got shipping details already you should be getting it. Fingers crossed!

    • I hope you are right, I couldn’t tell from the shipping weight. My first 3 boxes were 5.9lbs.

      Thanks for the update.

  40. I got an email on the 1st saying my order was being processed, then never heard anything else. My card wasn’t charged. Since some people had been charged in parts, and as recently as today, I cross my fingers and called customer service. They said my order was cancelled. No money lost, but communication would have been nice.

  41. They are seriously the worst. Their customer service is awful and I had so many things go wrong in the last two years of subbing with them. Both of the boxes I ended up buying have already shipped but I feel for those of you who are disappointed.

  42. Not happy at all! They didn’t even let me know they canceled my summer box. I emailed them and then was told I wouldn’t be getting that box. I only ordered 2 so if they had bothered to let me know the summer sold out I would have bought a different one. Now I am only getting the winter 16 box! Plus they still haven’t shipped it and couldn’t tell me when it was shipping!

  43. I only ordered one box, Summer 2017, and already received it last weekend

  44. Ok, when will I get my refund. That’s more of my question right now. I have emailed them but no answer yet. Liz can you pls reach out for us too? I’m sure i’m not the only one asking this question now

    • Were you charged for everything you ordered, though?
      Because most of us had the opposite problem – that we ordered multiple boxes, but were only charged for one.

      • I got one of each and I remembered the total I paid was 35$ for all 4. they charged me twice, 8.75$ the 1st time and 26. 25$ the second time. So technically speaking, I got full charged of 35$ or 4 boxes. they should refund me the box that got canceled

        • I ordered 3 boxes. The first payment was withdrawn on 9-6 for $8.75. The second withdrawal was on 9-9 for $17.50. This morning I received an email stating the summer boxes were cancelled. I emailed them stating I want my money refunded immediately. If I haven’t heard from then by tomorrow, I will open a fraudulent charge with my bank.

          You cannot tell me that they did not know they had oversold when they withdrew money on 9-9. This is ridiculous!

          • Go to their website and you can live chat with someone, I’ve only had good experiences with them so I think they’ll take care of you. When you go to the Beautycon website click to go to the shop and up at the top, right hand corner there will be a Live Chat option!

          • I’m dealing with about the same thing here’s their phone # 1-888-794-4711 i found out when I called they sold out of both summer boxes which I only purchased 1 and they said they sent were sending emails out 2 inform everyone, but I never got an email. I also ordered the winter and fall box and they said I should be receiving those by the 18th, and they billed me 8.75 on the 5th and billed another 8.75 on the 13th. I haven’t received any emails except when I first ordered.

          • I received an email from CS stating I will be receiving all three boxes I ordered. To disregard the “blanket” email.

          • I never received the “blanket” email, but my tracking information says 3.2 lb, so I am guessing I am only receiving two boxes and not the three I ordered. 🙁

  45. I ordered four boxes, one of each. My order has been shipped on September 8 and weights 6.1 lb. They charged me $28.28, i guess one of my box is cancelled. Too bad.

    • I also ordered all four and was charged the $28 and change a few days ago but I was charged $9 and change before that. So check your credit card statement and see if you were charged earlier for 1 box. I called today and they said I was getting all four and that the email was meant for people whose boxes haven’t shipped yet. My box weight was same as yours. So hopefully we will be getting all 4.

      • Michelle, yes, I found the second charge. It is strange that they charged me total of $37.71 where confirmation says $35. I guess they took few bucks for sales taxes. I am in CA

        • Oh good, so hopefully we will get all 4. Yes, it is tax. I am in NC and I got charged tax as well. They only charge it in certain states according to state laws.

  46. I ordered 12 boxes. (Christmas gifts. I have four sisters.)
    I’ve been charged for all and recived a tracking number for a 18.5 lb box, but I got this email too!
    I sent a message to cc so hopefully I’ll hear back soon. Very frustrating.
    My box is supposed to be here on Saturday, so I’ll know by then at the latest.

    • I ordered four boxes and it shipped. Total weight is 6.1 lb or 1.5 per box. Looks like your as well 1.5 lb per box, unless all our summer boxes canceled. I double checked my order they charged me 28.28 and another time 9.43 total of $37.71, even so my order confirmation says $35. I have not seen any refunds or anything. My boxes are due to deliver today, so I will let you know.

  47. I received that one too and my Summer 2017 box was cancelled. I am hoping the rest of the order will go through – keeping my fingers crossed.

  48. I got the same email. There was an $8.75 charge authorized on my card on September 5th and another on September 13th, which I take it to mean I should be getting two boxes. Since I ordered one of each, based on the email I’m expecting the Fall and Winter. We will see. I realize we completely inundated them with orders, but not very happy with the lack of communication.

    • Yep. That’s exactly what happened to me too. I got one of each and I remembered the total I paid was 35$ for all 4. I charged me twice, one 8.75$ the 1st time and 26. 25$ the second time. So technically speaking, I got full charged of 35$ or 4 boxes. Now they cancelled 1 box so I should get my refund. I dont like it when they say my box is cancelled but never mention how they are going to resolve the issue for those who get charged for it. That is very unprofessional. Terrible customer service ! This is my 1st and will be my last time ordering with them.

      • Same thing happened to me. I checked to see if any refund had been issued but nothing yet.

    • I’ve confirmed via live chat on the website that my order is due to be shipped in the next 24 hours and will contain the Fall and Winter 2016 boxes. Both of the summer boxes were cancelled due to being out of stock. For anyone who is interested, my order confirmation for four boxes was received on September 2nd at 7:55 am eastern time.

  49. Is this regarding the Summer 2016 or the Summer 2017 box?

    • That’s what I was wondering too. I received the same email & I had ordered both the Summer 2016 & the Summer 2017. Guess it will be a surprise.

      • Of the summer boxes I only ordered the 2016 one, so at least I would have known by method of elimination if they specified. 🙂

        But I ordered three boxes (all the 2016 ones that were available), and initially I was charged for one, and today I was charged for another one, so at the very least I hope I’ll be getting two out of three.

    • Yes I called BeautyCon and both Summer 2016 and 2017 boxes have been cancelled

      • I just chatted with a customer service rep and both Summer boxes were cancelled as well. 🙁 He did say the other two boxes will ship within 24 hours, let’s see.

    • I was wondering the same thing. I ordered all 4, got charged for one on 9/6 and have a pending charge for two more now. So I better at least be getting 3 boxes….although at first I assumed they meant BOTH summer boxes.

    • Customer service told me my Summer 16 boxes were cancelled but I’ll supposedly still be getting the Summer 17 boxes I ordered. But other people are getting a different response.

  50. 3 of my boxes were cancelled ☹

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