How to Select An Item In Your April 2017 Ipsy Bag – Round #2

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Some Ipsy subscribers have been given the option to select one of their samples for the April box via email. And if you email ipsy, they’ll likely help you select a sample, too!

Two additional optionsΒ are available now! (Thanks for the heads up, Dee!)

ColourPop Cosmetics Creme Gel Pencil in Best O, DTLA, Mr. Bing, Show Me, or Swerve

Theorie Marula Oil Transforming Hair Serum

Screen Shot 2017-03-17 at 9.49.58 AM

From Ipsy:

Thanks for writing to ipsyCare! We sent that offer to some subscribers as part of a small test we’re running. I’d be happy to make an exception for you and help you pick out a product for your April bag, even though you weren’t part of the test group. Let me know which product you’d like!

OFRA Cosmetics Blush in Rendezvous
Glamour Dolls x Lisa Frank Angle Blush Brush
Tony Moly Liptone LipCare Stick in Rose Blossom, Mint Light, or Honey Moisture
–Hanalei Aloe Soothing Gel
Luseta Volume Reviving Dry Shampoo in Potpourri

Please let me know which one is your favorite by the 30th and I’ll make sure that it’s included in your April Glam Bag!


If you’d like to select a sample for April, I recommend emailing [email protected] with your sample choice from the 5 items listed above.

This isn’t a guarantee, and I’m not sure how long this option to select your sample will be available for, but it’s worth trying!

Are you going to email Ipsy and request a sample? Which one are you picking?

Written by MSA


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Posted in Ipsy News, Ipsy Spoilers, Subscription Box News, Subscription Box Spoilers| Tags: ipsy | 56 comments


  1. i received an email stating that they are receiving a high volume of emails today and that they will respond to my request soon…good to know people are putting their requests out there!!

    • I think that’s an automatic computer generated message that everyone who emails them gets. I got it even when I responded to the email they sent me. I heard back with a few hours I believe.

  2. I just sent a request for the Tony Moly lipcare, even though I know its a long shot because I think they’re out. But its the only thing at all I’m interested in, my bags have been such a miss for so long. I’ve been a customer for a few years, review my bags…but Sephora Play has been awesome, except for this last bag and only cause I’m not a glowy kind of girl, lol!

  3. I emailed them asking if I could request either the Ofra blush or Colourpop eyeliner and not only did they email me back the same day, but they asked me what shades I would want in each! Ipsy has really stepped up their game as far as trying to please everyone, which is mind boggling considering how many subscribers they have. For a $10 beauty box, this is honestly the best in my opinion.

  4. I’m not super excited by any of the choices this month. I’m tempted by the brush, but I just bought a new brush set (unicorn brushes!) and have more blush brushes than I could ever use. I might just make the whole bag a surprise – I almost always check out the spoilers on other subs and haven’t been surprised by them in a while. πŸ™‚

  5. I have 2 subs. I just emailed from my 2nd sub email and got this reply from “Cutie”:

    Thanks for writing to ipsyCare! We’re running a test with a small group of subscribers that allows them to express their product preferences for the upcoming month. I’d be happy to make an exception for you and help you pick out at least one product for your April bag, even though you weren’t part of the test group. Here are some of my favorites from next month:

    –Glamour Dolls x Lisa Frank Angle Blush Brush
    –Hanalei Aloe Soothing Gel
    –ColourPop Cosmetics Creme Gel Pencil in Best O, DTLA, Mr. Bing, Show Me, or Swerve
    –Theorie Marula Oil Transforming Hair Serum

    Please let me know which ones are your top choices by the 30th, and I’ll make sure that at least one of them is included in your April Glam Bag!

    Personally I think this response has a rude undertone.

    I had emailed from my 1st sub a few weeks ago and requested the Lisa Frank brush. Here’s the response I received- way different tone:

    As a token of appreciation, I’d love to offer you the choice of one of your goodies next month. I’ve picked out some of our favorite products from April’s Glam Bag selection:

    –OFRA Cosmetics Blush in Rendezvous
    –Glamour Dolls x Lisa Frank Angle Blush Brush
    –Tony Moly Liptone LipCare Stick in Rose Blossom, Mint Light, or Honey Moisture
    –Hanalei Aloe Soothing Gel
    –Luseta Volume Reviving Dry Shampoo in Potpourri

    Please let me know which one is your favorite by the 30th and I’ll make sure that it’s included in your April Glam Bag!

    I did rate the cs rep because that’s the only way they will know how it comes across. I’m not sure I will respond to “Cutie.” I emailed the gal from my 1st sub again and asked her if I could contact her every month. Then at least I know I would have a good cs rep. If you’re thinking of asking for a choice, you may want to look at the updated available items in the beginning of this post. Looks like some items are no longer available.

    • Personally, I don’t see this response as rude. It’s stating a policy and just reinforcing that ipsy doesn’t guarantee samples for all subscribers. While it’s not as smiley as the first email, it doesn’t seem inappropriate.

      The thing that might make it seem rude is their inconsistent response. After getting a guarantee at first, it seems a little weird. I wonder if it’s because it’s later in the month and they just don’t have the same stock of samples they had in week 1…

    • So far from what I’ve seen with other subscribers in other groups and sites, this seems to be the common response they are getting. I don’t think it’s meant to be rude, it think it’s the party line. The employees have to cover themselves so they don’t come across as biased.

      • Agree

  6. I emailed them and they responded – hopefully it will be in my ipsy glam bag! Cannot wait! Thank you!

    • Do you thnk that if you requested something before (Ex. Ofra Blush), you can request one of the new items (Ex. Colourpop Gel Eyeliner) along with it? Did you do that?

  7. I keep getting items I don’t use and ones I dislike. I updated my profile to be sure it said no oils/seirums, or others I don’t use. But I still keep getting them. I leave positive reviews on all the items I receive that I love and use, hoping that will help…..but nope. Any tips?

    Definitely hoping I can get the Lisa Frank too.

  8. I’d be fine with any of these except the dry shampoo, but my settings should prevent me from getting that.

    • I hope so. I haven’t received any hair products yet, so I’m crossing my fingers.

  9. I see comments by people talking about their second ipsy bag. How does one go about getting a second bag with different products?

    • You have to set up different preferences for your second account. For example, if you choose lipsticks, lipbalms, and hair products (in the glambag questionnaire) then choose concealer, foundation etc in your second account. This way, you will get different products in both the bags. Hope this helps!:)

    • I have had two Ipsy subscriptions for almost three years. I made two totally different profiles; age, different color hair and eyes and chose all products that were not selected on the first account. The only thing that was the same was the address, credit card and my skin tone. I ALWAYS had repeats….usually 3, but sometimes I received the EXACT same bag. I contacted customer service multiple times but they always replied that their algorithms were not set up for different bags to same address. They actually told me I should just cancel one subscription if I wanted to avoid sample repeats. Who does this? Who tells someone to just unsubscribe? And yes, my letters were always very kind and respectful. To make matters worse, if I received duplicate products, they were ALWAYS in the same shade when shades found vary. I have no idea why this was so hard. So I finally took their advice and canceled my second bag this month. With all of this being said, I always read about people who ge totally different bags or maybe just one repeat. So if you try, I hope you are one of the lucky ones!! Although I DID always have a small gift for someone if I needed one….😸 My mom lives across town at another zip code and her products usually differed from mine as well. She left this month too but it was because she was on product overload. Maybe I should re-open her account and get what she normally gets at her address. Hmmmmm. Oh well, good luck!!!!

      • Could, not found
        Get was missing a t

  10. So excited to get the LISA FRANK brush! 90’s girl for life!

    • Yeah I just wrote in requesting that and I hope they’ve not run out!! Fingers crossed!!

  11. I requested the Colourpop gel liner in the maroon/eggplant shade & ipsy confirmed I’ll receive it in April! I’m so excited & think it’ll really make my blue-green eyes pop!

    • Did you request one of the five items that were available to choose a few weeks ago (like the Tony Moly Liptone and Ofra Blush) as well as the Colourpop Creme Gel Eyeliner, or did you only do the creme gel eyeliner?

  12. The only brush I need is a blush brush but i still requested that Lisa Frank in my bag!!! WHY? Because its Lisa Frank!!!!! LOL Yay received my confirmation email earlier, fingers crossed. I did received my last months selection so im hopeful πŸ™‚

    • Me too and I got this month’s as well but seemed like my tiny samples were lost in the bugger bag tho! Lol

      • **bigger***

  13. woo hoo! Just received an email response from Ipsy….My request for the Lisa Frank blush brush was accepted and will be in my April glambag!

    thank you thank you thank you for the info! πŸ™‚

  14. Requested the Liptone this month but they emailed me back and told me that it was unavailable : (. She gave me options that are listed here but the dry shampoo wasn’t one of them.

  15. This exact Lisa Frank brush is pre-sale for $4.99. I did the pre-sale and the kickstarter awhile back. So in case those that want the brush but don’t get it, it’s super cheap!!! πŸ™‚

  16. I requested the OFRA Blush during the 1st sppoiler reveal and got an email from IPSY, confirming my selection. Now, if I email them saying that I want the ColorPop pencil, will they cancel my blush selection and change it to ColorPop or will I get them both?

    I have never subscribed to Ipsy before; April would be my first month. So I am very confused about this.

    • I think you can only select one item so they will want you choose which one you want more.

    • Sometimes they don’t listen and go with your first pick. That’s what they did to me last month. I think you just have to tell them that you would like this over this:)

      • I did as you had suggested and just got a reply from them confirming my change in the selection! So excited! Thank you so much for the suggestion!

  17. Good morning!

    I just emailed Ipsy and requested the Lisa Frank blush brush. fingers crossed!

  18. Omg, I asked for the Ofra blush but now I want Mr. Bing (it’s my favorite brown eyeliner for every day use). My Mr. Bing is almost gone. Love colourpop!

    • I’m really excited about the ColourPop spoiler, too! I requested the TonyMoly, but I’ve given high ratings to other eyeliners I’ve gotten in the past, so hopefully I get both!

      Some of the ColourPop shades (in green & gold) are on sale for only $4 today!

  19. I emailed them when this was first posted a while back and requested the brush. I’ve never heard back from them, though.

    • That’s strange. I requested the OFRA Blush back then and got a reply from them within a day. After seeing this spoiler, I asked them to change my selection to the ColourPop Gel pencil and surprisingly, they replied me back within 2 hours!!

      Maybe you should try requesting again? Try adding a few sweet words along with some ‘please’ and ‘thank yous’ and maybe they’ll reply? This trick has worked for me many times. Good luck though! πŸ™‚

  20. Hmm, I am tempted to switch from Sephora Play to ipsy. I have a lot of glamglow or glow-type products I will never use, in addition to a crazy, pink sparkly lipstick.

    • I wish I had gotten the lipstick! I got the Algenist drops that are big deal I guess that I won’t use, but I would swap them for the Becca and the lipstick in a heartbeat!

    • I just swapped my entire Play! Box from March. It’s been super disappointing to me lately. I’m enjoying Ipsy much more. I also have Beauty Box 5 that I got the Black Friday deal on (only $7.95 per month for a year!) and it’s even better than my Play boxes.

  21. I received my Snail cream that I picked last month. Only got to the Lisa Frank brush and stopped scrolling. As soon as I saw that I was done! Hopefully I get it…we will see πŸ™‚

  22. I emailed and asked for Mr Bing from Colorpop and I so hope I get it. I know I can order it cheaply on the website but I hate to go on their website because I want it all.

    • Haha, I don’t blame you for not wanting to go to the site. Personally, I’m hoping that this spoiler means that ColourPop will be back in the brand offers section next month.

  23. I already asked them for brush couple weeks ago, does it mean that I can ask for second item?

    • I originally asked for the lip blam, but emailed them again this morning to change my selection – they responded really quickly and said yes!

    • No you only get to choose one item. You can email them and ask to change your selection.

  24. I have more blush brushes than cheeks, but Lisa Frank forever!!!!!!!!!!!!!

  25. I finally broke down & tried this. I’ve requested the Marula Oil hair serum.

    I’ve never requested a specific item in bag before, so fingers crossed.

    • I just got confirmation that I will be receiving my requested item!

      Yay!!!! πŸ™‚ πŸ™‚ πŸ™‚

      • I choose the hair serum to, I’m super excited to try it 😊

  26. I emailed Ipsy care so we will see what they say, I took the survey last month and didn’t get the item I choose so fingers crossed 🀞 they let me not only pick an item, it that they actually send it,lol

  27. I selected the Tony Moly Lipcare stick in Honey. I email Ipsy every month and pick an item and they always allow it. Some people said that Ipsy wouldn’t let them pick an item but I have never had that problem. I have selected one for five months in a row. They always send my choice also which is great.

    • Same here, I do always mention how grateful I was for last month’s selection and they immediately offer me a selection. I have two subscriptions,just doing for two months, and I’m grabbing the brush and dry shampoo. I can’t ever have too much dry shampoo. Best beauty invention for us fine, straight, color treated hair gals. Preserves my redhead dye job for an extended amount of time.

      • Yeah me too. I have red straight fine hair & can never get enough dry shampoo

        • Those of you using dry shampoo a lot, with fine hair, does it make your hair sparser over time? I have fine hair but have been leery of dry shampoos after hearing that frequent use clogs & damages. I have tried every one I’ve gotten once, but I’m afraid to use them any more than that. I think I would just use it for travel or camping. I would like to know if frequent use makes your hair thin out by damaging the follicle or scalp etc.

          • I would use a clarifying shampoo (once a week or however often they recommend it). I use one that I got in a GLossybox anytime it’s feeling gunky and that seems to help my hair.
            I have fine, thin, blonde hair and it’s always getting oily faster than I want so I use a powder dry shampoo.
            Oh and FYI, my hair was damaged, dry/oily, dull , and lots of split ends before I started using dry shampoo. For some things it has helped, but it does tend to dull my hair extra which is why I combat it with clarifying shampoos on occasion πŸ™‚
            Hope that helps, sorry for the super long response lol ( I have been talking in long circles lately, maybe it’s cause I have finals coming up!)

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