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Loot Crate Infinity Guantlet Oven Mitt Recalled – UPDATE

Liz Cadman
ByLiz CadmanJul 29, 2016 | 9 comments

Loot Crate Subscription Box Review & Coupon May 2016 - all items

Loot Crate has released an update on the Infinity Gauntlet oven mitt recall. (Thanks, Holly, for letting us know). The full summary is below, but here is the main takeaway:

Consumers should immediately stop using the recalled oven mitts, destroy them and contact Loot Crate to receive a replacement product of equal or greater value.

(Check your email for details from Loot Crate for you replacement products.)

Oven Mitt Recall
Hello, Looters. Every month, we strive to bring you unique, interesting, and fun items based on your favorite pop culture franchises. However, more important than providing something cool is the personal safety of our subscribers. Recently, we received reports that some of the Infinity Gauntlet Oven Mitts found in May's POWER-themed crate could not withstand certain levels of high temperature. An unexpected and unfortunate development for one of the most powerful items in the galaxy. Based on these reports, we believe it's possible some of the oven mitts sent in your Loot Crates may pose a safety hazard and are issuing a voluntary recall on all Infinity Gauntlet Oven Mitts. We're deeply sorry for the inconvenience but we'll be offering a t-shirt and Simpsons key chain to make up for it upon your submission of certain information below. Please see below for instructions on what to do with the mitts and how to claim your replacement items. Unfortunately, we won't be able to recover the Infinity Gems either.

Recall Summary

Name of Product: Marvel Thanos Infinity Gauntlet oven mitts.

Hazard: The oven mitts lack thermal protection, posing a burn hazard to consumers.

Remedy: Replace
Consumers should immediately stop using the recalled oven mitts, destroy them and contact Loot Crate to receive a replacement product of equal or greater value.

Recall Details

Units: About 360,000 (in addition, about 15,000 were sold in Canada and about 380 were sold in Mexico).

Description: This recall involves the Marvel Thanos Infinity Gauntlet oven mitts. The oven mitt's outer shell is 100% polyester in primarily a golden yellow color with blue, purple, green, red and black accents. The Marvel logo can be found on the upper center part of the oven mitt. Made in China and UPC code 15129322 are printed on the on the care label on the inside seams of the oven mitts.

Incidents/Injuries: The firm has received 241 reports of burn injuries, including reports of the glove melting and burning consumers' skin.

Sold exclusively at: www.lootcrate.com as an item included in their May 2016 subscription "Power"-theme box. The subscription was available from April 2016 through May 2016 for about $20.

Distributor: Loot Crate, Inc. of Los Angeles, Calif., supplied by ICUP, Inc. of Cherry Hill, N.J.

Manufactured in: China.

Note: Health Canada's press release is available at: http://www.healthycanadians.gc.ca/recall-alert-rappel-avis/index-eng.php
Profeco's (Mexico) press release is available at http://www.profeco.gob.mx/Verificacion/alertas_nvo.asp
Here is the previous information released on this voluntary recall:

** PLEASE READ: IMPORTANT VOLUNTARY RECALL AND PRODUCT SAFETY INFORMATION BELOW **

Dear Looters,

Loot Crate has recently been made aware of isolated incidents with the Infinity Gauntlet Oven Mitt (pictured above) from our May 2016 Power Box that we purchased for inclusion. Some Looters have complained that their oven mitt failed to resist oven temperature items during normal use.

Based on these reports, we believe it's possible some of the oven mitts sent in your Loot Crates will not withstand the high temperatures stated in the Loot Crate magazine and may pose a safety hazard, including a risk of burns. Please IMMEDIATELY STOP USING THIS PRODUCT AND CAREFULLY SECURE IT FROM USE BY OTHERS.

Loot Crate will take appropriate steps to secure the Infinity Gauntlet Oven Mitts that were distributed on an urgent basis. Please store this product in a safe place until we can develop the appropriate return or disposal protocol.

Our sincere apologies for this inconvenience. Loot Crate stands behind the quality of the products we offer and will ensure that our Looters receive a replacement product of equal or greater value, or a sufficient refund.

We will be in touch soon with further instructions regarding the disposal or return of the Infinity Gauntlet Oven Mitt.

In the meantime, please contact Customer Support at https://help.lootcrate.com/hc/en-us/requests/new with any questions or concerns.

We Love You, Team Loot Crate

Our mailing address is: 3401 Pasadena Ave. Los Angeles, CA 90031

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Liz Cadman
Liz Cadman
Liz is the founder of My Subscription Addiction. She's been hooked on subscription boxes since 2011 thanks to Birchbox, and she now subscribes to over 100 boxes. Her favorites include POPSUGAR Must Have, FabFitFun, and any box that features natural beauty products!

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9 comments

Rafael

I’ll keep the oven mitt, looks pretty cool and wont use it for cooking. A random tshirt and a Simpsons key chain? No thanks. By the way just for the bad episode they should give the Tshirt without evidence that you destroy the mitt. You just need to sign that you won’t use the mitt in high temperatures and won’t sue loot crate. Any way I just unsubscribed.

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Lily

Did anyone else swap for one of these?If so what was the response from loot crate?

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Teresa

My son who get this sub, decided to not use it as a oven mitt and is just keeping it as wall art. No cutting for that oven mitt

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Kate

I keep trying to think of ways that I could take the picture without totally destroying the mitt. I love that mitt, but I did get burned using it. The only thing I could think of was trying to recreate it, and then tearing up the fake one. Sadly though I’m not that artistically inclined and will have to cut it up. I think I might shed a few tears though while doing it. 🙁

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hky

Just contact their customer service team and tell them you threw away the mitt when they were announced as defective. They should just add you to the recall list.

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Wendy

Who knew the Infinitely Gauntlet, even as an oven mitt would be so dangerous. It will be a much more valuable collectible since it is being recalled. Just makes it more rare and desirable.

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Ellen M

Once you get the e-mail, the process was quite simple. It’s great to see them take such quick action to get this all sorted out. My husband and I slightly regretted having to cut it in half (we never used it as an oven mitt, sort of had a feeling it wasn’t going to hold up), it would have been cute to display, but hopefully the replacement item will be just as nifty 🙂

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AnnieB512

The replacement is just a t-shirt. I decided to keep the glove and just not use it.

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Thomas

And a Simpsons keychain