Reader Review – Oui Please Vol 2.1 Box Pictures!

I received the same items minus the bracelet. Contacted their support and they said they would be sending me a replacement. My box value was only $239 of the $400 promised. So sad because the last box was such an improvement. I just can’t imagine they will actually send me something worth at least $100 to make up for the low value but I am trying to be positive.

I also had issues with shipping – they have shipped my box to my old address twice now. The first time after I manually updated it across their website and the second time after contacting support to make sure they had it updated. I was able to re-route the first box because I caught it in time but I made the mistake and trusted them on the second box… I will definitely check tracking more carefully on my next box.

I’ve contacted support on almost every box in my annual subscription and they have always sent a replacement, so at least they are helpful. The next box is the last one in my subscription.

I have read the best reviews for this sub forever so I finally bit the bullet and subbed. I just received my box and this has to be the most disappointing box I have ever received (the first Luxor box comes close but this one is worse). I didn’t even get a nugget bracelet… Can I contact them to return and get a refund? I am disabled and this was a huge splurge for me and disappointed doesn’t even begin to cover my feelings on this…

This is my first box and I was very disappointed, but I have to say their customer service is stellar. They offered me any item from the a la carte shop if I’d be willing to give them another go and if I decide after 2.2 that I am still unhappy they will give it to me free & cancel my sub. I really appreciate that they are willing to go the extra mile to keep me.

This box was the biggest flop yet! I enjoyed the first two a ton, so it’s such a shame the rest ending up being so awful! I should have saved the 600.00 I spent on this and bought a nice pair of designer shoes instead! I spent 600.00 and all I have to show for it is a scarf and a clutch (the only two good things I got out of this subscription)

So this was the last box of my annual. For me, the subscription has had its ups (phenomenally pretty packaging, some very nice luxuries to try that I otherwise would have never encountered on my own) and downs (delivery delays, box envy, inconsistent communications, aggressive editing of comments on FB, the child-size jewelry, those hilariously wtf paper coasters…). I never did get any of the hero items, which was frustrating as there’d been communications that that sort of thing would even out for everyone.

I can say that I had a customer service issue recently that Oui Please resolved in a considerably thoughtful and fair way, which leaves my overall experience on a positive note.

I sent email yesterday and received a very nice email today. OuiPlease is still one of my favorite boxes. I use and like everything in my boxes and receive more than what I have paid. I need to not let box envy get to me and to be grateful for what I have received.

Here’s an FYI to everyone getting those “$50” Concerto No. 1 bracelets. They’re 32 Euros, which is only $36. Source: http://www.concerto1.com/13-bracelets

I feel compelled to post another comment after I heard back from the owner with a very nice email. I complained yesterday , got a “oh well” response from customer service , to which I addressed all of the issues and the poor Customer service …. I asked they forward my complaint to an owner and they did! She wrote back and actually listened to my issues and promised things will change . She also asked how she could make it right for me. I wish the customer service person who originally responded would have been more concerned , and obviously wish the box would have been better , but that being said I do feel I owe it to them to post that I did get a nice note from the owner….. Doesn’t make it right for those who are unhappy , but she did say she is listening to us and aiming for higher standards . So those who still have boxes left on annual sub let’s hope the boxes are composed in a more fair and generous manner . Box envy on this one drives me crazy !

This subscription is a blatant rip off, in my opinion. Which is not surprising if you know anything about the owner. I cancelled and will stick with Luxor.

I’m so disappointed in this box. I’ve been a subscriber since the first box and this box concerns me as I feel the quality has gone down with each box. As much as it pains me, I’m going to cancel this box.

I think this box was a lot more consistent than all past boxes…I do not really see how the rose theme was tied to it though. I loved the scarf, it was beautiful I wore today and got tons of complements. I was also lucky enough to get the Geraldine Valliet disc necklace which was stunning (after it took me 30 min to untangle it). Its very delicate and the packaging was not so great( if you are looking for this in swaps its better if they send in different packaging than original)I paid 85 for 385 Value but as I know things are not always the same. I have found my boxes have evened out though. I would like to see a bit more variety in the next box please no more scarfs or bracelet and some new brands on anything beauty.

I noticed in swaps a tank top, I did not see that in the book did anyone else get this?

I like the bracelet. The scarf and everything else are totally old lady.

This was my last box and it achieved a new low in value, sealing the end of any possibility of resubbing to Oui Please. I received these items, without an invoice:

Chocolate $15
Scarf (fake viscose) $120
Eye smoothing gel $50
Kusmi tea .88 oz (not in catalog but sole in the US) $18.70 for 4 oz, so $4.66
Nuxe exfoliant $24
Night cream $25
Geraldine Valuette (black cord with a little metal square) $50

For a grand total of $288.66 in Oui Please dollars for a lot of low quality garbage.

I didn’t even get the booklet this time, whomp whomp.

I received same box as pictured with total value of $284.00. I signed up for another year but felt a little let down with this box and low value. I thought the redeeming item would be to use the coupon to get the Les Petites poncho that OuiPlease had pictured earlier (was hoping for that instead of a scarf) but the coupon is only in store and no Bloomingdales in Portland. Hope 2.2 is better.

I guess I’m one of the few people out there that is actually really happy with the 2.1 box. I received 2 scarves (the Les Petites spoiler and a Rubi & Cube), which might disappoint some people but I was thrilled. The Rubi & Cube scarf is something I never would have looked twice at in a store but I loved it the second I put it on – I love discovering new favorites! I also love that unlike just about every other box I receive, the contents of the Oui Please box is always a surprise when it arrives at my doorstep. I’m too weak to avoid the spoilers for the other boxes so there is an extra bit of excitement when UPS tells me the French Connection delivery has arrived!

All together my box was valued at about $365, which I think is great, but I can see why those with sub-$300 boxes might be disappointed. It is weird that the values of the Oui Please boxes are as inconsistent as they are…it sets the stage for terrible box envy.

I’m sad so many MSA posters are so disappointed – this blog has such a nice community of people and it’s such a bummer when so many are sad. Maybe Oui Please will hear all the disappointing feedback and deliver a true WOW box in a couple months to make up for it…fingers crossed!

What I don’t get is how they can justify giving one customer a piece of jewelry valued at $140 and give another a piece valued at $50 and they purchased the same box! I canceled my sub then bought this as a one off, but never again. I received the leather bracelet with the adjustable straps and it does not look like the one in the booklet. I don’t know if they mentioned the sizes of the candy, but dang, I did not expect them to be that small and supposedly $7.50 each, no way!

I LOVE, LOVE, LOVE OuiPlease!!!!!! It is my FAVORITE subscription box. The unique items that I have received continue to spark Joy in my life. The clothing, the accessories, beauty products, candles and delicious products, all hit the mark for me.

Customer service has been outstanding. Even if I must wait, it only adds to my anticipation. I just go with the flow.

Thank you OuiPlease! I am very happy with your company as always. <3

Just received the last box of my subscription and cannot even express how happy I am to wash my hands of the OuiPlease experience. I feel like such a schmuck for sending them almost $600 of my hard-earned money for low value boxes, duplicate items, inflated RVs, broken promises (shop discount for subscribers????) etc etc etc. Adieu and buh bye OuiPlease.

I’m not a subscriber, but OMG, this is really bad. That bracelet looks like something my kids could make on their own. Is it even branded?

How disappointing for people who subscribe!

I just got done telling their “customer service ” that they lost another subscriber! I was so disappointed again this time. Out of all of those jewelry options I didn’t receive one piece. Instead I received the way underwhelming , inflated priced scarf, same for the “clutch”, which honestly seems like a nice make up bag to me . Little expensive make up bag but at least that way I will use it, sorry moving on ….- then I received 2 of the 3 beauty items available . The Exfoliante and the eye gel. Not a happy camper! Oh and I got 2 little dark chocolate bars . So I am looking for a new “luxe” type box now!! Any suggestions ? I like the mix Oui Please is supposed to provide , so a box with some home items maybe , Jewelry , and apparel and beauty? Not necessarily all of those every time, just a special box to replace my Oui Please. It IS way too much of a gamble for that kind of money !!

A 100% synthetic fabric scarf valued at $120?? Non Please.

This is the last box that I will be receiving from my annual subscription. Needless to say, this sub has been a huge disappointment. I will not be renewing.
Same old broken promises and under valued collection, repeat items and underwhelming curation. Ugh. What a waste of money.

If you go by the booklets prices this box doesn’t break the $300 mark. Again, not what they promised. Plus there are repeats with the beauty samples. So for annual or multi box subscribers they now have two or three of these. And they broke their promise of shipping by March 15 and shipped a month later. I also saw some boxes that didn’t get the promised scarf but a different Les Petites item. Done. Just done. Not renewing. Ever. My willpower is too strong now with all the disappointments.

That appears to be one of the many that came in under the $300 they say for value. I know mine did. This variability is making me cranky!