Thanks, Claudia, for letting us know that POPSUGAR sent out an email to subscribers letting them know that the April box is shipping a little later than usual – all boxes will ship by the 20th, though.
🙁 I guess we’ll have to wait even longer for spoilers!
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Just got shipping notice so i dont think the box will be late afterall. Seems strange that they would send this e mail out right before they ship.
I still haven’t gotten my box, nor an email saying it has shipped! I checked under my account and it’s been labeled and sitting waiting to go out since the 14th. I contacted Popsugar so I’m curious how they will handle this. Sometimes you have to wonder…
Same here! There’s a tracking # when I check my PSMH account, but all that leads to is “label created” on the 15th… but absolutely no movement and its now the 22nd.
I think I’m going to send them an email too to see what’s going on. I’ve always been patient (or at least tried to be), but we’re now past the guaranteed ship date.
Me too. I usually just wait things out. But if they guarantee a ship by date, they really should back that up. I’ll let you know what I hear back. Good idea to email them about yours!
I just checked and mine hasn’t shipped yet either.
Mine just updates to VA
This is what they said… Kinda wish they’d back up their promise to send out by the 20th.
“Thanks for reaching out. I’m sorry that it is taking a bit longer than usual to get your box shipped this month. However, I can confirm our warehouse team is working as quickly as possible to get your box in the hands of FedEx so that they may begin shipping your box. You should see some movement on it very soon. Thanks for your continued patience, and do not hesitate to reach back out if you have any other questions.”
I think they heard us at PSMH ‘cuz I just got my shipping notification 😉
Pajamas, sunglasses and alcohol (I think). What a weird combination.
Actually, I wouldn’t mind getting all three! Sounds like a good combination lol ?
Looks like the morning after a night out in the town! I don’t miss those at all 🙂
I still love PS and have never had a bad experience with them personally ever…I don’t know how, because people have been steadily more and more annoyed with them. I’ve been signed up for 2 1/2 years and purchased about half the LE boxes every year. When I have had maybe a couple items damaged, they have shipped me a couple items fast as a replacement. Once I randomly received a lipstick and a handwritten note after a customer service situation they remedied as well (wasn’t upset or angry, had pleasant email exchange and no hassle).
I am irritated however that I signed up for the mini expecting to not be billed until July’s normal billing time, and it was charged this month and shows as one credit for the mini. I assume I might get the May mini, as people seem to be cancelling after first. I’m actually really into the April mini items, I’ve been wanting that lip item in the honey-ginger flavor bad. I wouldn’t mind if they just expanded the regular box for the extra two items and maybe raised price to $50 instead of $40.
The value for the smaller items when they can put in $100 scarves in a regular box isn’t really there for the mini. I’m trying one mini box now that they have charged me already, and then cancelling most likely, rather than trying to get a refund. I guess I would have to be wowed by some decently good value to keep the mini.
Interesting. Mine shipped on the 8th and according to FedEx will be here the 16th. Wonder what happened to delay some but not all?
This is always my last box to arrive, every month! I don’t get it because it isn’t a customized subscription box!
Is this an attempt to get people to sub to the mini? You know, we’ll put the Mini out and then two weeks later you get the main box.
I highly doubt that as the April mini has been sold out for weeks now.
You can’t get in on the mini until July now. I tried and its Sold out until then. I was thinking that maybe they couldn’t handle doing both yet. I’m not really bothered as I didn’t get it till the last of last month anyway. ?
I don’t really mind as long as I get it! I understand delays happen!
I have both, and while the mini was not great it was a surprise for me in the mail! I rarely get surprises.
I may have a little bit of box FOMO now and again, but I am exactly 0% sad about not dealing with PopSugar anymore.
I’ve canceled my sub at this point – i’m just waiting it out until my sub runs out. So I 100% hear you.
Also – anyone else think this was a LITTLE heavy handed? With their explanation that they are still meeting the terms and conditions (which by the way they changed after they repeatedly failed to make the 15th of the month). I guess I’m at least glad they sent an email acknowledging it….?
I never got an e-mail! It would be great if that meant my box was shipping by the 15th but I’m not holding my breath…
Can’t see what the big deal is as long as one gets the box. So what!
I feel like they should stop calling them the “April” or “may” or “month” box if we won’t get them until basically the “next month” my boxes never came early anyway, but I wondered where our monthly spoiler from Liz was!!
I was going to make a comment on how the month of the box is now referring to when it is billed and not when it is received but then I remembered that they’ve changed their billing to go at the end of the previous month…
I’m not surprised – when I saw the minis being shipped I knew that would be delays for the regular box (just like we see when there’s an LE box). So now we’ll have late boxes every month…
I think the only time they’ve ever charged at the end of the previous month was for February, so everyone can get their box before Valentine’s. Correct me if I’m wrong.
Maybe they can’t get these boxes out because they are going to hang @ Coachella this weekend!!! LOL!
Exactly! They even threw a huge party at one of the fancy hotels in Palm Springs during Coachella to launch the CFDA box last year.
Love your comment ?
I remember seeing someone post either on the blog or on the forum asking if the main PSMH would be delayed now that they’re offering a mini box… whoever said that nailed it!
Definitely! We are delayed because of the mini. (sigh) They need to get it together.
Just hard when I don’t sub to the mini.. and plus, it’s TWO items! If they wanted to expand to other products, they need to make sure they can handle it. Maybe I’m just an impatient person haha. I also feel like the cookbook spoiler has been out FOREVER!! It’s been a long time.. hard to be excited for PS right now.
I love your Video Clip Liz!! I got the Email also.. Ladies lets all look on the Bright side, maybe we are gonna get Somthing really good & that’s why it will be a little late. I’m gonna be patient & stay Positive! But that Video clip is how I felt when I 1st saw the Email haha!! ?
That gif! ?
Shocker – not!
am I the only one annoyed with the girls sipping their drinks at the bottom? – seriously, put your drinks down and get the boxes packed and shipped!
Lol that comment!! ?
The glasses are cute, though…I wouldn’t mind getting THOSE in my box. 🙂
LOL ROFL ????
I don’t mean to be mean but yea I thought these two girls look silly! LOL It was just such a random picture for something like that.
I was thinking the same thing. Wasn’t a good one to show or express that they are working their tushes off to get our boxes out.
They should have a picture with them printing off mailing labels and sticking them on our boxes to ship!
LOL! Omg, I was thinking the same thing! This was delayed because of the mini PS. #getbacktowork
Ha ha me too! I was thinking the same thing. The mini boxes aren’t that great. I would rather spend extra for the regular box. Bummed its affecting the delivery date of our regular boxes on top of it!
lol
Too funny ?
Your comment made me LOL because yeah, that’s not a “hard at work getting our crap together photo” that’s a “we’re chillin, it’ll happen later, sometime… maybe” photo.
Ya girls (in the picture) get out of your pajamas and get to work!
Lmao ?
That’s the first thing I thought, too! They look pretty relaxed and pleased with themselves for delivering disappointing news. Bad choice of image.
Lol!
Must be because they were so busy getting those amazing Mini boxes out…. 😉
As long as it’s better than their new mini box, I can wait.
I guess I will be getting my box at the end of May….. I absolutely can not stand FedEx Smart Post. They actually held one of my boxes for an extra day at the Post Office since it was before the “estimated delivery date”!!!
That happened to me once too…I was so mad! I’m just super bummed now because it won’t come before I’m away from home for a couple of weeks. :/
Agreed Fedex Smart Post is anything but smart!