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Ful Details: Promotional price is not valid for purchase of any previously purchased boxes. Valid while supplies last. Any duplicate boxes purchased with this promotion will not be refunded and cannot be returned for credit.
Other exclusions may apply. Void where prohibited. This promotion may be terminated or modified by POPSUGAR at any time in its sole discretion. Must Have Terms apply. Terms and pricing are subject to change. If you have questions, please email us at [email protected].
POPSUGAR Must Have is a quartely lifestyle subscription box curated by the editors at POPSUGAR. Each box features their "must have" products for beauty, fashion, home, food, fitness and more. Every box has a value of $250 +!
Liz is the founder of My Subscription Addiction. She's been hooked on subscription boxes since 2011 thanks to Birchbox, and she now subscribes to over 100 boxes. Her favorites include POPSUGAR Must Have, FabFitFun, and any box that features natural beauty products!
Liz is the founder of My Subscription Addiction. She's been hooked on subscription boxes since 2011 thanks to Birchbox, and she now subscribes to over 100 boxes. Her favorites include POPSUGAR Must Have, FabFitFun, and any box that features natural beauty products!
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I decided to order my first ever PopSugar box since they were running a promotion to get a feel for the quality of items, customer service, etc. I ordered the Nov box on 12/27. Several days went by without an email confirmation of the order. At that point, I emailed them to inquire whether they received my order and what the status was and whether it had shipped and a tracking number was available. Several days later I received an email back stating it was still pending (even though my credit card was already charged at this point) and I was told to email them back in a few days to see if it had shipped. So bizarre this email (confirmation of order or shipping email) isn’t automatically generated and they charge first, ship later. I emailed them several days ago and have yet to hear a response. So far my initial experience with this company has been terrible. I hope to hear from someone soon, otherwise I am going to cancel my box and never order from them again, no matter how good the deal.
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Connie
I am still waiting for a response regarding broken candles. Last email from Popsugar was to tell me they had too many emails to respond and would contact me later. That was almost 3 weeks ago. That was my first Popsugar and most likely my last.
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Anya
Agreed! Customer service needs to step it out and they need to better handle supply and demand accordingly.
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Jen
Patiently waiting for the Neiman Marcus box price to drop…any guesses as to if/when that will happen?
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AmyM
Me too! Not sure it will happen but we can dream!
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Hildol
My guess is that they won’t be on sale but they will be next years stocking stuffer boxes 🙂
Donna
It seems the the boxes including only a few items from the boxes rather than all the 5 to 6 items as they usually do.
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Beth
For those of you looking for certain items from the November and December PSMH boxes, I do have some things up on my swap profile, including the mercury glass candle with cover, ombre bracelet, swing jewelry box and a few others: https://swap.mysubscriptionaddiction.com/user/9408/profile
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dkla_diann
They never shipped my November box and then told me they could not ship a replacement beacuse it was no longer available. I ahd wanted a couple of the items so I bought it at half price.
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Flubs
I hope you got a return for your box before giving them more money.
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April
Die you unholy December box!!! Die die die! Lol I got TWO of those fails because the 6 month deal forced a December start. Ugh. Hate you Decemver box, hate you. Lol. I can’t even give that ombré bracelet away…it’s like trying to give a virus. Lol
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Emily
I put my 2nd box on ebay and it has bidders!
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Ariana
I swapped mine away by searching on the swap page for someone wanting the bracelet. I found someone who had something I was interested in, which did take a bit of work, but was worth getting it swapped away.
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Marissa
I would love the December box!!
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Sue
I love the ombré bracelet and would love to have another. Are you selling or interested in a swap?
I would be happy to sell you the bracelet for $40, shipping included. Let me know – crashedherparty at hotmail dot com.
Cindy
This company does not seem to care about the long term customers by selling boxes they could not get rid of for half price are they going to give them money back
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nana
I often read this type of complaints, but with the exception of a few luxury retailers, most retailers have sales. As customers, we know full well that we can buy something and pay full retail price when we see it, or we can wait until later, hope it won’t sell out and that the item will go on sale. Of course, the problem with that strategy is that the item may sell out before they go on sale. So it’s up to you whether you buy it at full price or risk a sale. No reason to complain.
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Hildol
COMPLETELY agree @nana! It happens literally in every single store.
Jean Eckert
Well this is annoying!!! I had 2 broken items in my Today Show box and I am still waiting for replacements- probably could get them faster if I just payed for another box 🙁
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Melissa
So they have not yet replaced the broken candle from my November box because they were out of stock – but are now offering November boxes at half off???!!! Not giving PSMH another cent.
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Kristi
I received my replacement yesterday
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Victoria
My candle was also broken! Pissed off!
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Stephanie
Mine was messed up the lid didn’t fit right in my November box then they just sent a replacement then that was broken !! I emailed them and they credited my account with another month annoying but nice they did that for me
Kaitlan
I noticed in the description for the Today Show Box the Oribe spray isn’t listed as one of the items. Do you think they’re not including it during the special deal?
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Karen
I’m betting (well really, “hoping”) that the boxes are the exact same. The listing states that, in addition to the 3 items described,:
“there are 5 more surprise items inside! For a total retail value of $150+”
The original Today Show box had 8 items as well so let’s hope they are all the same.
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Janet
Well I jumped. I had been on the fence about the Today Show box so I’m happy to get one now. I also decided to send a November box over to my sister-in-law for her birthday.
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Cara
I love getting a head start on some gifts for next Christmas…thanks for the heads up, Liz!
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Karen
YAY! The Trendsetter box is finally mine! For once procrastinating and not getting the Neiman Marcus 2014 box (both these items were in that box) or taking advantage of the previous sales on the Trendsetter Box have paid off. Thanks for the heads up Liz.
I wish the December box would go on sale. Somehow I missed that one and there are a couple things in there I would love to own.
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Helen
Hi Karen, what are you looking for from the December box? I haven’t got around to listing anything from that box on the swap site, so
I might have what you want.
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Karen
Hi – thanks for much. In particular, I am really longing for the swing design box (it happens to be the right size to hold a certain size notepaper I have a ton of, of all things, and I haven’t been able to find a box that will fit it other than this one…yet I somehow was asleep at the wheel and missed the box when it was available!). Any chance that’s an item you aren’t interested in? I have a few things on the swap registry and would be thrilled to trade if you found something you liked.
You can’t just search their page to get there. The only way I could get there was through the email I got.
I didn’t want to pay for the Today box, even at $50 for what’s in it. I did get the Nov. box, because with $21 (that’s the tax added), I could enjoy the headband and candle. I could play Bingo with my family. I could use the postcards next November. Someone could enjoy the mustard…
Totally justifying spending money today… =)
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Jennifer
I would get a few of these, but can’t make the page load.
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Liz Cadman
Updated the post w direct link – hopefully that takes care of the issue!
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Jennifer
Thank you! I ordered the Today show box and the November Box. I wish we could recombine boxes a bit. I’d love more winewriters and mustard but don’t need the book. I’d also love more of the lancer cream but don’t need another clutch. I suppose this means I should go use up some of my stash from other brands.
amber
I can’t figure out how to get to the sale page.
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Ileana
I don’t see any of these, sold out already? 🙁
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Liz Cadman
Just updated the post with the direct link – sorry about that!
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blessedmommi
The stocking stuffer page doesn’t load 🙁 all it shows is the decor box sold out but it doesn’t show the other options 🙁
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Liz Cadman
Updated with the direct link!
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Wendy
I just got the Today Show Holiday Survival box – at 1/3 off, I just couldn’t help myself!
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Kristin
Me too! I passed the first time it was up but couldn’t resist with the discount.
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Our reviewers research, test, and recommend the best subscriptions and products independently; click to learn more about our editorial guidelines. We may receive commissions on purchases made through links on our site.
Please do not enter your email address in the Name field or in the comment content. Your email address will not be published. Required fields are marked *. Remember to post with kindness and respect. Comments with offensive language, cruelness to others, etc will not be approved. See our full comment policy here.