Thanks Jennifer and nelliebelle1197 for letting us know that POPSUGAR Must Have is on sale today at RueLaLa at 11 AM.
You can get a November POPSUGAR Must Have box for $19.97 (Regularly $39.95). This is a one-time purchase box and will not start a subscription. (Find this deal in the ALL category).
(Check out my review of the November Box)
I'll update this post as soon as we get the details on the deal!
122 comments
PA Anna
I received my tracking number yesterday. The package arrived today. Nothing broken. Strange because my tracking number said it would arrive on 12/23. I am not complaining. Fedex delivered it.
ReplySharonDK
I ordered with my voucher on 12/1, received my box today, and….my candle box was shattered. Sigh. Everything else is OK. Love the headband, and once I get my roots done it will look great 😉
Replycindycb
Has anyone received their boxes yet? I believe the email I received said they would be received by the 9th and that we would receive shipping notification. Neither has happened.
Replycindycb
I received this very nice email from PopSugar. Looks like they are doing their best to make us happy. I have since received tracking info on two boxes, I ordered three of these Rue La La boxes, plus my regular box, and I guess I am receiving yet another December box as part of the 6 month special so I don’t know which two boxes the tracking info belongs to.
“POPSUGAR Support, Dec 15, 7:58 PM:
Hi,
Unfortunately, due to the large volume of orders we’ve received this holiday season, our shipping department is not operating as quickly as usual. However, we are confident that all orders will be delivered before the 24th of December. Please do not hesitate to reach out to us if you have any other questions.
Best holiday wishes,
POPSUGAR Support”
Replybjksgk
My box showed up yesterday unannoubced – I also received no emails from them and tracking like I usually do. I was just happy to get it before Xmas. Unfortunately the candle in my box arrived cracked and broken and I had planned to gift that item. I emailed PopSugar about ut but I’ve never had a problem with an item before…can anyone advise how they handle broken items? Thanks.
Replytessa178
Nope, nothing. Just waiting on mine still. No tracking, no updates…just me sitting here with my fingers crossed hoping it somehow miraculously arrives by 12/23 before I travel out of town. I am SO frustrated with PopSugar this holiday season!!!!!!!
ReplyDkla_diann
Mine arrived yesterday. Never received any emails.
Brooke
Got mine yesterday. Not thrilled with it but I knew that was coming after reading Liz’s review. (Which I stupidly read AFTER I paid my money!) But I’ll use the candle and eyeshadows. I’ll gift the sparkly hairband. And I’d love to gift the bingo but it feels kinda lame…
Replynana
No box, no e-mail with tracking number, just crickets.
ReplyDkla_diann
So my box showiedup today unannounced..
dkla_diann
They replied to my email last week and said it would arrive by 12/24 and said that was noted on the website. I checked and it did saythat
Heather
I’m trying to redeem my voucher on Popsugar’s website, and it doesn’t seem I can place the order (which is a total of $0.00 after entering the promo code) without entering my credit card info. Did anyone else have that issue? I don’t want to provide it if this is just for a one-time box!
ReplyVivian
For those who have received and used the voucher,
1. is there an additional shipping charge once you redeem it at Popsugar?
2. does it look like it can be used for a different box later? I ask that because the voucher is good till February.
Thanks!
ReplyHeather
1. There is no shipping charge when redeeming on Pop Sugar.
2. The voucher includes a link directly to the November box so I don’t know if you’ll be able to use it for other boxes.
Replym
Does the Tarte eyeshadow come in any kind of “sealed” packaging where it alone is gift-able? In other words, if I pulled it out for a gift, is it just the box open with the shadows inside or is the outer package sealed somehow? Thanks for any info!
ReplyHL
The box is sealed shut.
Replym
thank you!!!
Echo
Interesting. I just ordered and got a shipping confirmation for next week along with an order number. No voucher for me it seems.
ReplyEcho
Has anyone gotten theirs yet? Hoping to get before Christmas…
Replysher_w
I haven’t. I don’t even have tracking yet.
Suzanne
Well, popsugar found a way to take more of my money lol. I ordered this as a Christmas gift so I feel like it’s a great deal. Now waiting for the Holiday box, the Today box, the regular December box, as well as all my other subscriptions. I feel like this may be the month my husband starts questioning me…
ReplyJennifer
Just tried again, and my code works now, so they must have fixed it 🙂
ReplyAimee Tran
Should I be worried I haven’t received my voucher email yet? I’ve only received the order confirmation email from Rue La La.
ReplyEmily
I ordered yesterday morning and still haven’t received my voucher email, and it’s not in the spam folder. Customer service told me to wait 24 hours…
ReplyTessa
Check your junk folder-i thought I didn’t receive mine but that’s there it was 🙂
ReplyJoy
PSMH customer service just responded and my code works now.
Replydkla_diann
I find this interesting especially since PopSugar NEVER sent my November box after creating a shipping label and then told me there were no more available.
ReplyJenn
Me too. Label generated the 11th. Never shipped. Basically i was told ill get decemeber free. No November left yet Rue LA LA sold a ton after Nov sub period.
I sent them a very angry email. Thry need to refund me and cancel the sub at this point.
This was the first box in a long time I was looking forward to. Several items were to be gifted. I got the same response. Looks like they shafted existing subscribers to get new ones.
Replydiann k
Mine was on 11/11 too, so maybe the ones geenrated that day never got attached to a box. They did refund me quickly…but if you do not get a response post on thier Facebook page. It worked for me.
Jasmine
Same thing happened to me. They just said they would not charge for December.
ReplySuzanne
Did you contact their customer service?? I would be so miffed!
Replydiann k
Does anyone know when this box might ship? I love the boxes, but must admit PSMH are the worst when it comes to actually shipping in a timely fashion.
diann k
I did prior to this offer and they said, oh sorry, we will send the Dec. one at no extra charge (just keep my November money) but I cancelled and asked for a refund. I didn’t bother once this offer came out because that seemed worthless. I did order this thru the Rue La la link, now justw aiting to have it ship
nana
Well, I just bought my THIRD box:
– One for my mother
– One for the postal carrier
– One for my friend.
I am now delivering whether to get a 4th box.
ReplyHelen
It seems that we’re receiving our boxes in fdifferent ways. This is what I received:
It’s yours, Helen Whaley
Your order #0000000000 was placed on 12/01/2015 2:51 PM. We’ll send a follow up email when it leaves our hands.
Estimated Arrival Date:
On or before 12/09/2015 Check the progress of your order
SHIPMENT #1
DESCRIPTION QUANTITY PRICE TOTAL
One November Must Have Box from POPSUGAR
Replynana
That’s the first e-mail you get. SOmetime later you get one with the voucher.
Replynana
I contacted both Rue La La and Popsugar. Rue La La is aware of the problem and they’re working to fix it, said to try again tomorrow.
Popsugar asked me to email them my code, and I haven’t heard back yet after doing so.
Replynana
Just heard back from Popsugar and retried. The codes are now working.
ReplyStarla
Just tried mine again and still no dice. Ill try again tonight and tomorrow before I start worrying about it.
Starla
My Rue La La voucher code not working on the popsugar site either. I’m sure it will get sorted out. But in the meantime it’s a little frustrating for now.
ReplyMy voucher doesn’t work either and I called Ruelala Conceirge, who couldn’t get it to work and din’t know why it wouldn’t work. After placing me on hold several times, she advised me that in some instances, the vouchers take up to 24 hours to work and that I should try it again tomorrow. If it doesn’t work by then, to call back and they will find out from PopSugar what is going on. I specifically said that according to Terms & conditions of the voucher they sold, it is supposed to be valid as of Dec. 1 which is TODAY so that makes no sense but the poor girl really didn’t what to tell me.
ReplyHelen
For those of you who already have a Capri Blue 20% off voucher from this box – Capri Blue are running a free shipping offer today as part of their 12 days of Christmas deals.
I usually don’t use percentage off codes because of the shipping charges. This is the time to take the plunge!
ReplyLexy
My Voucher isn’t working either, on hold with Rue La La right now and also sent an email to POPSUGAR…..
Ok so they let us know that they are checking in to it right now to see if the codes haven’t been entered yet and try until tomorrow and then call Rue to see if they need issue new codes.
ReplyBeth
Yep, not working here either.
ReplyJessica Telesmanich
Code from Ruelala not working for me either. So frustrating!
ReplyI am having the same problem redeeming the voucher. I have tried it from my account, I’ve set up a new account, nothing is working.
ReplyEmily
Ordered it specifically for the headband. It’s beautiful.
ReplyStarla
That was my reason too! I’d been trying to swap for it but no dice yet so yay for Rue La La!
ReplyMalinda
Anyone else having a problem redeeming the voucher? When I enter the promo code, I get an “Uh Oh” message. When I don’t enter the coupon code, I go right to checkout but no voucher. Is the voucher # the confirmation #? Help!
ReplySamantha
Yeah, I’m running into the same problem. I reached out to their cs on their fb page; hopefully they’ll fix the issue soon.
Replysher_w
Why do my messages keep disappearing? All I wrote was that the voucher is not working on the PSMH site.
Replynana
had the same problem. Can someone call RueLaLa and find out what’s going on?
Replysuzym
Yup, I got a voucher and nope, it did not work.
Thanks Popsugar and Rue La La! : )
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