POPSUGAR Friends & Family Sale – Up to $75 Off Subscriptions

Liz, have you happened to receive any feedback on this issue from Popsugar directly?

If I was doing month to month and purchase the 6mo will it automatically stop charging me the month to month?
Also, if I were to log out and buy deal again will it tack it on to the end of the first 6mo deal I purchased? ex. 1st deal Dec-May, 2nd deal Jun-Nov?

They must have made a TON of these December Boxes. I think that they had this all planned out to start with Dec. even though originally it was supposed to be Jan. Their response on FB was that it was a “bug”– in that case they should have honored what we signed up for because the “bug” was not through any fault of the subscriber. They also say on FB that they are starting with Dec. because they want to encourage holiday gifting. I just don’t know how they can get away with this– the more I think about it the more it seems like a deliberate mistake. I don’t think that the Dec. Box is all that great– this wouldn’t “sting” so much if it was a really good box– haven’t received it yet but it looks like my favorite item will be the mug cake mix….

Yay! Just signed up for my first Pop Sugar! Been waiting so long for the right opportunity! My husband said “Merry Christmas” and I said, “More like Happy birthday.” I’ve gotten myself a few Christmas presents already ?

I just signed up. Super excited. I usually like one or two things and now I will have birthday gifts for others pre curated! Yay! I might even get a few xmas gifts for next year out of this 6 month sub! I hate gift shopping so this is perfect for me.

I really want to get this deal, but I keep hoping that if I wait then they will sell out of December but still honor the price. (I know that the coupon expires tonight) 3 boxes from Little Lace Box cost $149 and this deal makes it $148 for SIX boxes of Pop Sugar. I just cancelled my LLB bc the previous box was so bad and yesterday they sent out my final prepaid box. I cancelled PSMH before November, so if I get December, it won’t be a duplicate box for me but I still don’t want it. Lol.

WARNING – If you do this you will be getting the December box. It definitely did not say that when I ordered (I work in sub marketing creating online order forms so I check for these kind of things it’s literally my job) – it does now but I am close to 100% positive that was added after they decided to back date orders. When I ordered my account said I would receive the January box, which was perfect, I ordered because I was out of credits. Then I got an email saying I would receive the December box (which I already have). If you look on their Social Media that seems to be the case across the board with everyone. And now they are trying to claim that it always said December – clearly it didn’t or they wouldn’t have hundreds of people commenting on social media.

On top of that – my candle sticks from my Winter box came broken and two other products I’d planned to give as gifts came with damaged packaging. I told customer service this last Friday and still haven’t received a response.

Guess I’m stuck with PopSugar for the next 5 months but after that I’ve officially canceled…

I was a monthly subscriber who also snagged this “deal”. I reached out to popsugar to complain and asked them to either start the promo with the January box or issue a credit to me for December. As of this morning I checked my account and it looks like the credit was issued, although the refund is not yet reflected on my statement and I have YET to hear back from customer service…

It’s not ideal, but it’s an option for those who are cranky about receiving two December boxes – ask for a refund for the December box and apply the promo to December. Assuming this only works if your December boxes haven’t shipped yet like mine (another customer service complaint for another day…)

I just received an email from popsugar that was titled “Best.Day.Ever.” The body told me that they were able to secure me a December box and that my account page would be updated. Are they serious? I’ve already emailed them to request my account be set back to January as it said when I placed my order. I also thought I might concede and accept another December box if they responded with an explanation or apology for the confusion. I have yet to receive a response to either of my emails (my referrals are also not showing up). I’m pretty sure they need to restructure their marketing department because this is a pretty insulting way to attempt to “fix” the bug that promised many of us January boxes. I always look forward to my monthly box, but I’m starting to get worried that with all of the mistakes they have made (and refuse to make right) that they will lose subscribers and the boxes will be underwhelming. I’ve never heard of a company that doesn’t honor its mistakes. It makes me wonder if they are struggling financially and simply cannot afford to do so.

When will these duplicate December boxes be mailed out? Is it to much to hope for that they will be in time for Christmas gifting?

ATTENTION EXISTING SUBSCRIBERS THAT JUST SIGNED UP IN THE LAST MONTH!!
I recently ordered a 6 month sub due to them saying they would not be having any sub deals this year, but now they decided to do this so I sent them an email requesting an add on to my order or partial refund and they sent this to me:
PS-We will honor requests for partial refunds for those wishing it however only for this promotional period only. Please expect to see your refund for $75.00 reflected on your statement within 7-15 business days.
Yay!!! They are willing to work it out for their already loyal customers and make it right so I am happy I can still get the deal ?

I almost caved and bought this, but I went through all the reviews from last year and would have kept 75% of the items only. I’m cutting back on my current subs, so proud of myself for resisting this one, lol.

Not cool that they changed the terms after announcing the deal. I signed up right away for a six month sub and it appeared that it would start on January. Now I find out I’ll be stuck with a December duplicate box. And to add salt to the wound, they charged my cc twice, so now I have to wrangle with customer service. Check your credit cards gals! Arrgh.

I just signed up for the Luxor Box for the first time, but I could NOT resist this deal. I got 6 months. AYEEEEE!!!! bye bye monies!

I hope folks understand the purpose of the promotion, which is to get rid of their excess December box stock (unfortunately, tacking on extra months to current subscriptions doesn’t achieve that). So if you get the 6 month, just think of it as signing up for (1) a bonus December box ($40) and (2) getting a little more than $5 off each box after that ($35).

I think this is very smart of Popsugar. Smarter than putting the excess stock on Rue La La for half price like they did with November. This way they get subscribers locked in for 6 months, and it targets new subscribers, since nobody with more than 1 or 2 months would want to sign on to this deal (and have more than 1 or 2 duplicate boxes!).

But I’m sorry to current subscribers that it isn’t such a great deal for. :/

If anyone hears back from customer service about extending the deal to people who recently purchased 6 month subs at full price, please let us know. I still haven’t heard back from them…..

And they strike again…and I grabbed my credit card and PSMH wins again lol.

Wow – they really timed this to keep current subscribers from benefiting! I’m especially annoyed because they went ahead and billed my December box but have down that it won’t ship until the 22nd (several days after I’ve left town for the holidays). So getting a second December box won’t even give me some good Christmas gifts.

I’m also really annoyed that the web-site revamp removed the ability to upgrade an existing subscription to a longer term. Still… canceling the current subscription and getting a new one means a savings of $100 ($75 plus the $25 for going 6-months vs. month-to-month) so maybe that’s worth having the extra box (although like many others I’m less than thrilled with it).

Well, I just cancelled my subscription yesterday at full price but this deal is just too good to pass up. I was paying $39.95 a month and now I’ll pay $23. It’s a no brainer. I am sorta annoyed that it starts with a December box, which I already have been billed for at full price, but I guess I wanted a second pretty jewelry box that matches my decor. I wish it started with the January box. Popsugar–get ‘cho life together, please!

The 6 month sub is such a good deal, but (like all the rest) I don’t want the darn December box. At least it wouldn’t be a duplicate for me, but I just don’t want it.

Should I do it? Should I do it? I just need to click “place order” and the deed is done….

I had planned for the PopSugar Black Friday deal — if they offered this then, I would have definitely taken advantage of it. However, if I purchase the 6 month deal now and receive a second December box, I’m really only saving $35 in the grand scheme of things as it’s a duplicate of a (awfully disappointing) box that I already have. I’m bummed that I didn’t cancel before I was billed for December; I would have hopped on this. I’m just not comfortable receiving duplicate boxes of December — it’s one of their weakest boxes, in my opinion.

I read somewhere that this deal ends the 15th.

I got the 6 months. I’m a PS first timer. I really like the December box. I cancelled peaches & petals. It was such cap for only $10 less/month. Easy decision.

YAYYYYYYYYYY!!!!!
Que, I’ve been waiting for this moment by Phil Collins!