What is going on with Birchbox lately? Ever since they had site issues when sample choice was revealed, it seems like things have been “off.” I still never got the sample choice e-mail, and I didn’t get an e-mail about the sneak peek, either. I clicked on the link above to see my sneak peek (I’m always logged in), and it isn’t showing a November box at all, let alone a sneak peek.
I had a brief payment lapse on Sunday (my card expired), and I remedied it as soon as I got the e-mail – so also on Sunday, literally within minutes of getting the e-mail. I’m wondering if that somehow messed things up. I’m waiting on chat with them now, so hopefully they’ll help me figure this out.
But am I the only one who hasn’t been getting certain e-mails since the site issues last week? I seem to get the sales e-mails but not the subscription update e-mails. I used to get them, no problem, and I haven’t changed any settings. I’m not an Ace, but I’m close.
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